Palazzo di Zante in Vasilikos

This is worst hotel I have ever been in! Food has no taste. Lack of personal here, most of them don’t speak even English, waiting 30 minutes for food and when you are finally with plate, there is no food to take. In “restaurant” is no AC, so you are sweating a lot!

No one change towels and garbages either. It looks more like full board than all inclusive for the price category this is so poor quality. And this is 4 stars? I don’t think so. Also not hot water in shower after 5 pm?

I do not recommend buying a tour or accommodation in this hotel, you will only be disappointed. It will be better to rent a house and go on your own.

I'm flabbergasted that this place is still open for business. We stayed here in 2012 it's was a dump then, the lazy river was empty, although the pictures looked lovely then, and the same photos are on the website today!!!!!!! The bar at the pool had no beers or lager and opened when staff were available!!!!! The room was damp and infested with huge cockroaches which were in the walls, you could hear them running up the walls at night and they were even under the cushions on the seating. The shower either burnt you or was freezing cold, had to get extra towels from housekeeping as there was no shower curtain so the water went all over the floor, how dangerous is that? There was no entertainment there then. The food wasn't edible, I have never been to "such a sorry hotel " the seating in the bar was sticky and felt damp ........ The management were not prepared to engage with anyone, they seemed to believe things were all good there, and by the sound of the reviews I have just read things have not changed....... Book at your peril ......

I d rather say it is a 2 stars resort, not 4 stars. The beauty of the island make this vacation worth.

More like Palazzo di Stench and mosquitoes. Ugliest and dirtiest resort I've ever seen. The food was..."edible", and the same everyday. Forget about lifts, they all stopped working curiously. The staff and the rooms were fine, no complaining there but damn the resort was stinking as hell. Every day there was a moment that made me believe it's something dead nearby. Wherever you'd go something had to smell bad. Because the resort is situated next to a lake, at night the mosquitoes went on a blood-thirsty journey with dozens and even the device I bought against them didn't manage to help. I do not recommend this resort at all.

Visited 16th Aug to 21st Aug.

The hotel rooms are very old fashioned and need refurbishing. The cleaners cleaned our room once and did not leave fresh towels. The good thing about the room was the A/C.

The staff were not helpful at all. The food was HORRIBLE. We ate out EVERY DAY. I mean how can the scrambled eggs taste like petrol. Like REALLY? Some items were frozen and some were cold.

If you are coming to this hotel. Get Room Only. Because the amount of money you pay for all inclusive won't be worth it.

It will be better if you get a Hotel in Argassi as it is close to restraunts shops, etc.

Nice view from hotel to the beach. Nice beach but that is all, all other is negative. There are three hotels in the resort but jut one is open. Hotel is very old and served by just a few people, less than 10 crew. No room cleaning, just one WC room outside with terrible hygiene, at night one open pool bar served by one waiter for all the hotel resort. "Restaurant" is located in hotel lobby, food is the same for all days even for launch and dinner, no greece cusine at all. There are two waiters in entire restaurant. Because of lack of space, food is replanish when there is none. No beach bar and WC. You have to go 7 floor downstairs to the beach and 7 floor upstair to the hotel resort but I was aware of it in advace. But no working lift which was there. Crew was polite and hospital. Only 4 travel agency send people there, two from Czech republic, 1 from Slovakia and 1 from Poland. This holiday was fail from Exim and Fischer Czech travel agency.

Low quality accomodation, stinky rooms, wifi is not working. Equipment of hotel is from 70's, most of it is not working. Lifts are old and in most cases are out of order. The same hotel personel is working every day from early morning to The night - they are probably breaking their laws. Only one benefit is clean beach and the sea is beautiful. We are dissapointed, we get all exclusive, not all inclusive. This is NOT 4 star hotel!!!

I will start with the positives. The hotels are in a beautiful location, very close to the sea and a lovely shallow sandy beach. The pools are ok, though there aren't many sun beds at the Palazzo, so it's get your towels down early or lose out. The bar staff are really friendly and they are generous with the all-inclusive measures! However, the staff in the restaurant are unfriendly, which we've never experienced before - I tried smiling at one of the waiters once, but I just got a cold stare back. The food is mediocre at best, horrible at worst, and we ended up going out a lot to eat, which isn't good, having already paid for all-inclusive. The decor is tired and out-dated and we had to call the plumber out 3 times to fix the toilet and the shower. The room-cleaning is minimal. The hotels are kind of in the middle of nowhere, which makes it hard to escape. You can catch a bus quite cheaply to Argassi and Zante, but they don't run very often, which means a 20 Euro taxi ride every day. What with having to eat out and transport, we've spent a lot more money than usual. I wouldn't recommend the Palazzo to anyone, which is a shame, as it has loads of potential. VERY disappointed.