Rome Times Hotel in Rome

I was impressed with the courtesy of the front desk staff, the convenience of the hotel location and comfort of the rooms.

This is a convenient place to stay in Monti, near convenient stores and very good restaurants. (Go around the corner and eat at La Taverna Dei Monti. You won't regret it.) Our room was spacious and comfortable, though the bathroom was a bit dark for a lady trying to do her makeup. It was a nice set up for us as a couple, but a family trying to share with any modesty would be difficult. Italian hotels often seem a bit dated and dingy, and this hotel was not an exception, but it was extremely clean. And while this hotel is not wheelchair accessible, it isn't too bad for folks with old knees.

I wish I did not have to be honest about this but the staff was frazzled. Staff in the restaurant in particular were snappish with customers, forcing people to finish their breakfasts so they could close up early, etc. Not very kind either in explaining where guests could wait for check-in after brutal early morning flights. Not transparent about this even when arrangements were attempted in advance.

Then there is the spa which is meagre and after cancelling my reservations, which threw off our whole itinerary and cost us money, I eventually received the worst massage of my life, after which I was left limping for the rest of my trip. Overall, it is a good hotel and you might have a better experience!

Well located, about a 10 minute walk to Trevi Fountain which has restaurants, and shopping all around it. Staff was great and you can store your luggage if you get there before check in time. They stored ours and had them in our room when we were able to check in. I would recommend this hotel and if I ever go back to Rome I would stay here again. The only thing for some reason if your room is in the same building as their front desk and restaurant your breakfast can be included with your stay. But if your room is in the building down the street your breakfast is not included. Was $15 for their breakfast buffet. Not sure why so you might want to check before reserving if you want breakfast included. Other than that nice place to stay.

Staff was very professional and accommodating to our family with accessibility needs. The pull out beds were amazing!

This is very nice hotel it is very clean hotel
However outside of our shower was water damage it bothered me
Overall everything was great