Hotel Ventura Rome in Rome

The hotel is in a very old building and the floors and the lobby have been dirty. The hotel chef was very unfriendly, all of the other staff have been friendly. Breakfast isn't really good, just the coffe. Rooms are okay, but there are a lot of problems in the bathroom. For example the shower. The location is near to the Termini, but the streets around the hotel are messed. Can't recommend it.

Very bad choice
The services do not match those published
Air conditioning unusable and internet charges.
Rooms are small ! For the same price you can find much better in the area

Terribly cold and dirty hotel room! We had cockroaches in the room, after killing them they stayed on the floor for 3 more days showing the rooms are not cleaned at all. Heating did not work and requires you to get a remote at the reception. Bathroom terribly dirty and unmaintained. We payed €70 a night, for which we could have find a much better place in Rome.

***UPDATE AFTER RESPONSE FROM OWNER***
Dear Sharon,
We stayed at your hotel over new years eve. When I went to the front office to ask for a remote for the heating as my room was ice cold (mid winter?!), I also told that person about the state of the room. I received however the response that the hotel was fully booked and I could not receive another room.
I am indeed 100% sure that I review he correct hotel yes.
I fully understand that the rooms should be cleaned on a daily basis. However, I can simply only write here what I observe. The floor was definitely not cleaned as noted by the cockroaches, nor were the towels/bed refreshed.
We stayed in this room 3 days as we were told the hotel was fully booked and this was new years eve so there were no alternatives.

I am not going into a discussion here, but please don't blame your guests for writing a (bad) review. Please do not try to blame all my bad experiences on myself and tell me that it's my own fault. Considering the average score of the hotel, and other guests' experiences, I do not think that my review is absolutely 'unbelievable' like you write.

Dirty, unbearably soft mattress, disgusting toilet. This hotel is incredibly rated 3-star when it should be 1-star at most.

One of the People in the staff is so rude. So not interested in helping. When we got to the hotel our room wasn't cleaned. Wet towels and just ugh. Terrible. There is mold on the wall In the bathroom. And then they cleaned the room and we still ended up without toilet paper.

Completely unhappy to say the least with our stay here. The photos are NOT a true representation of the rooms. The room we stayed in was very small and
Very basic with the “double bed” being two camping beds pushed together. Not only this but every night that we spent here we were woken up at 2am,3am etc. due to people shouting and arguing in the hallways. The “hotel” is not in my opinion a hotel, more like a hostel at best. We are completely dissatisfied with our stay here and would urge people not to book with Hotel Philia as it has ruined our experience of Rome.