Hotel Hakuba Berg-Land in Hakuba

The location of the hotel is perfect. Close to the bus terminal made it so easy. We didn’t have a car during our stay and it was easy to walk for food and drinks. Tony and his staff made us feel at home as soon as we walked through the door. They made sure we knew all the tricks to getting around the village for food and extra ski gear, knowledge is king. I loved having a beer at the bar and a chat about where to ski/snowboard or eat. Nothing was too much trouble for the crew! They have a shuttle to take you out for meals at their restaurant’s throughout the village. The rooms are traditional Japanese style, warm and opening widows for fresh air. Drying room is large with plenty of room for everyone to spread out their gear. The place has a proper snow hotel vibe and I would not hesitate to stay on my next visit to Hakuba!

I stayed at the Berg-land Hotel in January 2024, and it was an absolutely delightful experience. The hotel exudes quaint and cozy charm, and everything was spotlessly clean. What truly set our stay apart was the incredible hospitality of the general manager, Tony, and his outstanding staff. They went above and beyond to make us feel welcome and comfortable. We particularly enjoyed the bar and the gaming zone, where guests can gather to enjoy books, video games, board games, and other activities. It was a wonderful way to unwind and connect with other guests in the evenings, embracing old-fashioned entertainment in a communal setting. I highly recommend the Berg-land Hotel for anyone seeking a warm, inviting, and well-maintained place to stay. I will certainly be staying there again on my next visit to Hakuba.

We just finished our 3 week stay at Berg Land and wow, what an incredible 3 weeks it was.

The manager Tony and team have done an exceptional job making the environment a true home away from home.

The rooms are traditional Japanese style with Tatami mat flooring and we were pleasantly surprised by the amount of both wardrobe and storage space which meant we could completely unpack and make the room our own for the 3 weeks. Also the upstairs Onsen is an absolute must after a big day on the snow!

As others have mentioned, the location for access to snow resort buses, restaurants, and Lawson is incredible. Everything is at maximum a 10 minute walk away.

The absolute stand out for us is the downstairs bar and lounge space which Tony, the staff, and other guests, frequent throughout the day. We lost count of the number of people we met and conversations we had down there and we found ourselves spending most nights, either before or after dinner, chatting away with a cold Sapporo in hand.

We'll miss Berg Land but it definitely won't be the last time we stay there! We encourage all others to do the same and enjoy a truly special Japanese alps experience

Review of Berg-Land Hotel, Hakuba, Japan

During my recent stay at Berg-Land Hotel in Hakuba, Japan, I was thoroughly impressed by the level of hospitality and service provided by the staff. From the moment I arrived, I encountered a friendly atmosphere that immediately made me feel welcome. A special mention must go to Tony, the manager, who went above and beyond to assist me with a luggage mishap. My snow gear was delayed, and Tony kindly offered to lend me some gear in the meantime, a gesture that truly exemplified the exceptional customer service ethos of the hotel.

The Berg-Land Hotel offers a unique blend of hostel-like social engagement with the privacy and comfort of hotel accommodations, making it an ideal choice for travelers looking to meet new people without sacrificing comfort. The communal spaces are designed to encourage interaction among guests, contributing to a vibrant and inclusive atmosphere.

Overall, my experience at Berg-Land Hotel was outstanding. The combination of helpful staff, a welcoming vibe, and excellent facilities made my stay in Hakuba truly memorable. Whether you're a solo traveler or visiting with friends or family, Berg-Land Hotel provides a perfect base to explore the beautiful surroundings of Hakuba, with the added assurance of a warm, friendly, and accommodating team ready to enhance your stay. Highly recommended for anyone seeking a comfortable and sociable accommodation option in Hakuba.

What a great place to stay! Tony and the team were friendly and helpful. The rooms were clean and tidy and had all we needed. The hotel Onsen was perfect too. Being part of the Hakuba Group of hotels was helpful for getting around the village and for making reservations for dinner etc. Being located beside the Happo bus terminal and near the Lawson convenience store was a big plus. Would definitely stay there again!

Best b&b ever! Right next to happo bus terminal! Lawson right across the street! Bus stop around town is right next door.

Receptionist, the cook and workers here are so sweet and helpful. Helped us call taxi and recommend bus route if needed.

We stayed here for 4 nights with breakfast and dinner. Dinner is traditional and pretty unique Japanese meal. Breakfast has a mix of Japanese and western.

Laundry: 100 yen for wash, 100 yen for 30mins dryer.

I’ll definitely stay here again when I come back to Hakuba! Thanks for hosting!

Great place. Close to bus station. Friendly staff. Really nice owners.

Wonderful stay. So well located near terminal and shops and bars. Lovely couple who run the place. Onsen is 👌🏻yes 10/10. Thank you!! Will be back