Yushintei in Hakone

This little gem was just incredible. We stayed for two nights in the Kisaian Ai suite. Very traditional room with a private onsen. Provided yukata's are gorgeous. The futon beds were super comfy. Food was next level and so is the service. I didn't want to leave. Such a special experience.

This boutique inn is located in the Hakone Onsen area. While it doesn't have a large public bath, it boasts three private baths available at any time, suitable for 2, 3, and 4 people respectively. Several other rooms also have private baths; I stayed in one of them.

The room features a Japanese-style design with Western-style bed frames. The private bath is semi-open-air, allowing you to enjoy the night sky while soaking.

The two meals included in the stay were excellent; the food was fresh and richly seasoned, especially the tempura, which was crispy on the outside and juicy on the inside.

My stay was from January 1st to 2nd, so the meals were specially prepared by the chef for the New Year, available only for two days – a bit of luck!

This inn is perfect for couples and would be even more suitable for those traveling by car.

This was a great experience for us! The Ryokan Yushintei is near Hakone-Yumoto Station, about 5-10 minutes by taxi aprox. When we arrived, the man received us very politely and kind while recommending us the different services. But the best part was when we discovered our room: traditional Japanese, beautiful architecture and design, and having a private onsen inside the room. You can also have a bath in other onsens inside the hotel. In conclusion, a wonderful experience for relaxing and enjoy the Japanese traditions. We strongly recommend this place!

We had a wonderful stay at this hotel! The Japanese-style room was very spacious, clean and beautiful. We also really liked the small onsen in our room, which was pleasantly warm. Guests also have the option of using the hotel's 3 private onsens for 40 minutes at a time; the individual bathing chambers are lockable. This means that people with tattoos can also enjoy a warm bath here :)

Since some people are complaining about the location: Onsen hotels are naturally located where the springs originate. Which, logically, is not down in the valley. If you are a good walker and have little luggage, you can easily walk from the station. Lawsons, 7eleven and various restaurants are just around the corner. If you have a lot of luggage or simply don't like walking, you can also get there by bus or taxi – for us the location was perfect!

What was particularly great was the staff. They are incredibly friendly and courteous. Thank you very much!

The staff are so sweet. Their goal is to give you an authentic Japanese experience. It's serene, calming. Great for a relaxing vacation.
The residence is a bit far from main strip but so worth it. TV doesn't connect to Netflix but I think the purpose of a trip here should be yo disconnect and allows you to do just that! Spacious relative to rooms we stayed at in Tokyo

Definitely recommend and wish id booked more days

I chose this hotel because one blogger recommended it, and I got what I wanted - a beautiful and open-air onsen. There are 2 of them and both are private. The first onsen has 2 pools. In one of them, the top layer is hot, and the bottom layer is little bit cool. But when you get in, the temperature stabilizes. In the second pool the water is hotter, but it is open-air. In the second onsen the temperature was very hot but bearable, and you only have a window.
The hotel is beautiful, but it is located way far from the railway station, it takes 20-30 minutes to walk there.
There are no convenience stores nearby, you also need to walk somewhere.
The room is spacious and convenient. I was sitting at the balcony, and I like it.
You get a feeling that you visit a middle-age village. The breakfast is awesome, I recommend it.
The guy who provided the tour and service and served the breakfast was polite.


If these are the only things you want, I can recommend this hotel.

But I expected something more from it. And this is where I was wrong.
I read the reviews about this hotel and learned that you need to book the dinner and breakfast in advance or you may get nothing. So I tried to do that a few days in advance. I contacted the support (because there are 2 or 3 hotels) and they said the dinner is already included, so I don't need to worry about it. But as for the breakfast, I needed to ask at the hotel. So, I was 100% sure I will have the dinner. And even though I was hungry during the day, I didn't eat when I had chances because I anticipated the tasty dinner.
Also, I know that the "dinner" starts 4PM. I was getting late, so when I came to the railway station, I used a taxi to get to the hotel before 4PM. I had 10-15 minutes in advance when I entered the hotel. When I checked-in I asked about the breakfast and booked it. Then I asked when I can have the dinner. Instead of that, I got a reply that everyone is busy, so there are no available persons to provide the service, so I won't have dinner! I was shocked! It is not that I didn't book in advance, it is not that the dinner is not included, the staff is just busy, so forget about the dinner, and it doesn't matter that you paid for that! If I didn't receive a reply from the support, or if they said the it is too late to book the dinner, or you cannot book it, or at least if the person said I needed to come earlier or book in advance, I would not expect the dinner. But if they don't provide the service that is "included", that I paid for, they deserve -1 star from the ratings! Moreover, I spent money just to come in time and in return I got nothing! If I knew about that, I wouldn't miss the opportunities to eat in other places I wanted. Maybe I wouldn't even leave the previous city the day before. So I never want to visit this hotel again despite the beauty and convenience of its facilities!

After the response about the "dinner" I was given a map of the village and they recommended me to go to a restaurant nearby. But as both hotels are too far from the railway station, the main map doesn't show them. Actually, you can find them on another side of the map, but you need to know where to look. And I definitely couldn't do that in my state. So, I went to the station and saw a restaurant. I got wrong directions several times (because it is actually a beautiful hotel with a restaurant), didn't get the service and just became even more angry and hungry. Yushintei is not responsible for that, of course, but it just shows the consequences of the lack of the service and clear directions. The map should clearly mark the location of the hotel and other places nearby.

Another thing I didn't like about the hotel is that formally, there is Wi-Fi. But the signal is so weak that the device is immediately disconnected if it ever connects. If they didn't have Wifi, I would consider it a digital detoxication in a Japanese village. But they have it, and it doesn't actually work. This is a poor service.

Location far from Hakone station
You can take bus A directly to the hotel door
Facilities are a bit old
But both dinner and breakfast are kaiseki dishes
Full of color, flavor and taste
Really amazing
It can be said that the entire feature of Youxinting is the meals.
As for the soup house, it's just ordinary
But the meal is really worth it

The service is very good, but it is a bit far from Hakone Yumoto Station. Google said it takes 15 minutes, but it actually takes 20-25 minutes.