Golden Palace Hotel in Almaty

There is nothing left of the words Golden Palace here. It is located in some kind of homeless shelter, around there are only old houses and stalls. Everything is very sad inside, the drain in the room periodically does not work, the bath is dirty, which is clogged and the water does not drain. But the worst thing is the breakfasts. In addition to the fact that they are extremely mediocre, there is little food and it is not very tasty. Some men in jackets come for breakfast and with their dirty hands and sleeves climb into the food, which you then eat. The woman who is apparently responsible for the food, not only completely ignored 2 questions about what is happening, but also complained that we ruined her mood? How should this be understood? The staff was the most disappointing. We do not recommend coming here, because for that kind of money you can live in a really decent hotel

No proper towels in the bath room

Very bad hotel

When you make reservation for such hotel, you don’t have right to expect Hilton level of service, but you may expect clean room, sheets, running hot water

I was given room which was smells cigarettes, it seems like bed sheets haven’t been change
Towels were disaster

First day i sleep because i was so tired to do anything, next day realize those and when i try to take shower which took me almost 30 minuets due water was either too hot or cold and very law streaming

Long story short i there are many other hotel in this price range and next time i will choose one of other