8.6
Excellent
14 USD
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Royal Plus Hotel in Almaty

🌍
Kazakhstan, Almaty, street Kabdolova 14/2
● Center: 6 km

Breakfast is à la carte and highly praised as 'super good' and 'delicious'. The hotel has a convenient location near the bus station and a large shopping mall opposite. Rooms are consistently described as clean and spacious, with some updates to bathroom amenities. Staff have been helpful with services like arranging taxis and providing airport shuttle. Interactive movie experience and lounge bar add value to the stay. Soundproofing is reportedly poor, with noise from adjacent rooms and hallways audible. Some guests experienced low water pressure, delayed hot water, and leaking showers. Reception staff primarily speak Kazakh and Russian, with limited English and Chinese communication. Complaints include uncomfortable beds described as saggy and inconsistent customer service. Power outages and smoking smell in some non-smoking rooms have been reported.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
83 USD
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deals
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
94 USD
View more
deals

Description

Royal Plus Hotel is a three-star property built in 2019, offering 37 rooms in a classic style for visitors to Almaty. The hotel provides a continental breakfast served à la carte, praised by guests for its quality. Rooms are described as clean and spacious, with some updates to bathroom amenities such as softer towels and thicker slippers. Services include free WiFi, air conditioning, soundproof rooms, a restaurant, bar, and 24-hour front desk. Practical features like laundry, dry cleaning, and free parking add convenience. While the hotel is generally well-rated for price and comfort, some guests have noted issues with soundproofing and occasional maintenance problems such as low water pressure and a leaking shower. The hotel’s lounge bar and interactive movie experience enhance the stay. Expect a straightforward accommodation option with friendly staff, although English language skills at reception may be limited.

Location

Royal Plus Hotel is located on Kabdolova Street 14/2 in Almaty, approximately 18 km from Almaty International Airport (ALA). It sits 8 km from the Almaty-2 train station and 14 km from Almaty-1 station. The Moscow metro station is just 1.4 km away, making public transit access convenient. Nearby landmarks include the Youth Theatre at 2 km, Atakent-Expo Exhibition Center at 4.4 km, and both the Botanical Garden and the Auezov Drama Theatre about 5 km away. Directly opposite the hotel is a large shopping mall, offering easy access to shopping and dining options. The International Bus Station is very close, which is convenient for travelers arriving by bus.

Tips

  • 1.
  • Request a room on the 3rd or 4th floor to minimize exposure to cigarette smoke odors reported on lower floors.
  • 2.
  • Prepare translation apps as reception primarily speaks Kazakh and Russian.
  • 3.
  • Confirm breakfast inclusion when booking, since it is charged separately.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Continental [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of 14,999.00 KZT (approx. US$31.65) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, UnionPay, MasterCard, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Heating
  • Express check-in/check-out
  • Fire Extinguisher
Rooms
  • Non-smoking rooms
  • Room service
  • Smoking allowed in bedrooms
  • Cable TV
  • Minibar
  • Safe (in room)
Services and amenities
  • Ironing
  • Laundry
  • Telephone
  • Iron
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Full board rates available
  • Half board rates available
  • Restaurant
  • Packed Lunches
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
Languages Spoken
  • Russian
  • English
Parking
  • Free parking
Business
  • Fax and copy machine

Hotel view

Google panorama

Map

Reviews

Price
18.03.2026 Guest
This place was recommended by a local friend. Their breakfast is à la carte and is super good, much better than those dubious places. The staff are also very nice; they even helped me get a taxi on my first day. I barely had to say anything, haha.
28.02.2026 Guest
We've stayed at this hotel before, but this time the hotel wasn't customer-focused. We asked reception to store our luggage for a day or two, but they refused and said they didn't offer that service. This is the first time I've encountered this at a hotel. Furthermore, the room was terribly soundproofed; you could hear everything and everyone in the next room and the hallway. The water pressure in the room was low, and the hot water didn't come right away; you had to wait about five minutes for it to warm up. The shower also leaked. The room, which is advertised as non-smoking, is on a floor where the other rooms are smoke-filled, so the smell permeated through the 3-centimeter gap between the door and the floor. Unfortunately, we had to put towels under the door to avoid the smell of smoke.
05.02.2026 Guest
The room is quite large, and the decor is a bit dated, but it's very clean. There's a restaurant downstairs; the dinner is delicious. Lunch is included in the package, and there's a free bottle of mineral water every day. You have to pay extra for water from the room's refrigerator.
01.02.2026 Guest
This is a great hotel that we've been visiting for a while! They've updated their lunch menu and added a full-board option. They've also added an interactive movie experience in the lounge area. The bathroom amenities have been updated; the robes and towels are softer and fluffier. The slippers are now thicker and more comfortable, so they don't rip after the first use.
20.09.2025 Asma2010
The hotel is very close to Almaty International Bus Station, located on the main road and easy to find. A large shopping mall is opposite, making shopping and leisure very convenient. However, the hotel reception only speaks Kazakh and Russian, not Chinese or English, making communication difficult; translation software should be prepared in advance. The rooms are nicely decorated, but the price is high, making it not very cost-effective.
14.09.2025 Guest
There is a large shopping mall opposite the hotel, which has basically everything you need to buy. The hotel has a customer service representative who speaks Chinese, but he is not always there. Breakfast is ordered in a Western way.
29.08.2025 laurieking57
It's very close to the station, and the surrounding facilities are fairly convenient. The only drawback is that the bed is uncomfortable and saggy. Fortunately, there's a smoking area.
20.07.2025 L.
We stayed at this hotel, because it is close to the bus station. Maybe you should reconsider your choice. The staff is quite unfriendly and not helpful at all. We had a power outage for more than three hours, looked like they are all used to it in this hotel - no other building had that issue. Very unpleasant stay!
27.06.2025 Guest
The location is very good. There is a big supermarket opposite and it is close to the station.
17.05.2025 Lansilingfeng
The room was cleaned every day, the hotel was very warm, chocolates were given, and the breakfast was delicious.
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POIs near hotel

theme_park
Sharovyed Antoshka (2 km)
Theme park open daily 8am–11pm featuring amusement rides and attractions for families.
memorial
Mahatma Gandhi (56 min)
Memorial dedicated to Mahatma Gandhi, erected in Almaty in 2003.
monument
Three Arches (60 min)
Architectural monument featuring three distinctive arches symbolizing Kazakh heritage.
monument
Birzhan Kozhagulov Memorial (5 km)
Granite memorial dedicated to 19th-century Kazakh composer, singer, and poet Birzhan Kozhagulov.
monument
Monument to Nazarbayev (6 km)
Monument honoring Nursultan Nazarbayev, first president of Kazakhstan.

Frequently asked questions about Royal Plus Hotel

What types of rooms does Royal Plus Hotel offer?

The hotel offers Standard Double rooms.

Is breakfast included and what type is served?

Breakfast is continental, served à la carte daily from 07:00 to 10:00. It is not included in the room price and must be paid separately.

How far is the hotel from Almaty International Airport?

The hotel is approximately 18 km from Almaty International Airport (ALA).

Does the hotel provide luggage storage after check-out?

No, the hotel does not offer luggage storage services.

Are pets allowed at Royal Plus Hotel?

Pets are not allowed at this property.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 65 USD The best time to book is July 3, with rates starting from 61 USD

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