Resident Hotel Gogol in Almaty
✅ Rooms are spacious, clean, and modern with daily housekeeping and toiletries provided ✅ Excellent location close to city center landmarks and shopping within a 10-minute walk ✅ Free parking available for guests traveling by car ✅ Staff are generally helpful and bilingual in English and Russian ✅ High ratings for breakfast, cleanliness, and service with some guests highlighting a nice breakfast and pleasant corridor fragrance ❌ No elevator in the hotel, requiring use of stairs with luggage, inconvenient for elderly or families with children ❌ Some guests reported noisy surroundings due to busy road and nearby children ❌ Complaints about inconsistent hot water supply and slow Wi-Fi ❌ Breakfast served is limited and sometimes offered in a nearby cafe rather than on-site ❌ At least one review mentioned unprofessional staff behavior and language barriers at reception
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Resident Hotel Gogol is a three-star hotel situated in Almaty, offering a variety of room types including Standard Single rooms, Deluxe Suites, and Comfort rooms. The hotel provides free Wi-Fi and free parking, making it convenient for both business and leisure travelers with vehicles. Guests can enjoy meals at the on-site restaurant and relax in the bar or games room. Services such as laundry, dry cleaning, and airport transfer (for an additional fee) are available upon request. The hotel operates a 24-hour front desk, with staff speaking both English and Russian. Check-in starts at 14:00, and check-out is by noon. While the hotel lacks an elevator, rooms are described as spacious and clean, with daily housekeeping and toiletries provided.
Location
Located 3 km from Almaty's city center, Resident Hotel Gogol is close to several notable landmarks such as the Almaty Opera Theatre, Almaty Cathedral, and the Green Bazaar. The hotel sits on Gogolya Street, 129, and is approximately 12 km from Almaty International Airport (ALA). Nearby dining options include a cafe just 92 meters away, offering local fare. Its central location allows guests to reach cafes, shops, and cultural sites within a 10-minute walk.
Tips
- If you have heavy luggage or mobility issues, prepare for stairs as the hotel lacks an elevator.
- Notify the hotel in advance if you want airport transfer to ensure availability.
- For breakfast, check if you prefer eating at the hotel’s restaurant or the nearby cafe, as some guests found breakfast options limited and served off-site.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Heating
- Security guard
- Washing machine
- Early check-in
- Late check-out
- Fire Extinguisher
- No elevators
- Non-smoking rooms
- Room service
- Fridge
- Cable TV
- TV
- Mosquito net
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Telephone
- Iron
- Breakfast
- Restaurant
- Free Wi-Fi
- Free internet
- Shuttle
- Airport transportation
- Russian
- English
- Parking nearby
- Free Parking on Premises
- Pets Not Allowed
Hotel view
Video: Resident Hotel Almaty - Almaty Hotels, Kazakhstan
Map
Reviews
No hot water, no shower gel, wifi is slower than pre soviet era. Breakfast is blend flirting on mediocre and unhealthy.
No second key, you have to wake up your spouse coming back from your morning run.
You can ask all you want. We did, several times. Nothing will happen. Stayed 3 nights. 0 improvement. Asked to take a shower in another room. No. Is the hotel full? No.
To top it all off. Most of the staff especially the reception, does not speak English. How convenient for a tourist business. Bless google translate.
Don't go there.
Near to central road.
Reception staff is cooperative.
Helped to book a taxi early in the morning 4.30 am
It’s not a very big hotel but convenient to go around.
- located in 10 minutes from all cafes and shops of the city centre
- Modern rooms
- Digital locks and control
- Always ready to help administrators
- Kettle and hair dryer
Negative
- the major downfall of this hotel is that there is no elevator and you have to use the stairs with all your luggage and belongings. Not suitable for guests with kids and for elders.
- Located right on the busy road so will be noisy from one side and children will be screaming from the other.
- Been a terrible smell when I moved in but administrators removed it with a special tool while I was away.
- The limited breakfast is served at the cafe next door.
One of reception staff was not professional. I asked her about laundromat nearby and she said there is no such place in Almaty and laugh on me in local language with some other person. No idea what they talked about but I was in the middle of conversation, and she obviously did not want to help. I still do not know how people handle laundry in Almaty.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Resident Hotel Gogol
Does Resident Hotel Gogol offer airport transfer services?
Yes, the hotel offers airport transfer services for a fee of 4000 KZT per vehicle. Guests should notify the hotel 24 hours in advance.
Are pets allowed at Resident Hotel Gogol?
No, pets are not allowed at this property.
Is breakfast included in the room rate at Resident Hotel Gogol?
Breakfast is available but not included in the room rate; additional fees apply and payment is made at the property.
What room types are available at Resident Hotel Gogol?
The hotel offers a variety of room types including Run of House, Standard rooms, Comfort rooms, Superior rooms, Deluxe rooms, Premium rooms, Classic rooms, Luxury rooms, Junior Suites, Suites, and Deluxe Suites.
Does the hotel have an elevator for accessing upper floors?
No, the hotel does not have an elevator; guests must use stairs.
Hotels you might also like
Hotel prices for: October - November 2026 calendar
The average hotel price this month is 81 USD The best time to book is October 4, with rates starting from 76 USD































































































