Plaza Hotel in Almaty
✅ Rooms are clean and odor-free with soft bedding and refreshing toiletries ✅ Breakfast offers a wide variety including Western-style options and local dishes like fried rice and beef noodles ✅ Free parking with proactive security assistance improves convenience ✅ Staff generally polite and helpful, with some guests noting friendly and patient service especially for families ✅ Facilities include thoughtful amenities such as mini-fridges, screen mirroring, bathrobes, and slippers ❌ Some guests reported unfriendly or unprofessional front desk staff during check-in ❌ Furniture and gym equipment described as somewhat dated ❌ Noise issues near elevator affecting certain rooms ❌ Breakfast variety and quality received mixed feedback, with some expecting more ❌ Rooms are on the smaller side and lack balconies
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Description
Plaza Hotel in Almaty is a four-star property built in 2017, housed in a six-story building with 60 rooms. This hotel emphasizes cleanliness and comfort, offering room types such as Standard Double rooms, Deluxe Double rooms, and Double Suites. Guests can enjoy a variety of services including a restaurant serving Kazakh and European cuisine, a bar, and wellness facilities like a Finnish sauna and fitness center. The rooms feature amenities such as mini-fridges, screen mirroring, air conditioning, and soundproofing. The hotel maintains a high standard of service with a 24-hour front desk, express check-in/out, and luggage storage. Practical features like free parking and safety deposit boxes are also available. Breakfast is served buffet style daily from 7:00 to 10:30, earning consistently high marks. The overall rating stands at 9 out of 10, reflecting widespread guest satisfaction with room cleanliness, bedding comfort, and attentive staff, although some guests noted occasional issues with front desk friendliness and slightly dated furniture.
Location
Located at Kozhamkulov St 215/120 in Almaty, Plaza Hotel lies approximately 13 km from Almaty International Airport (ALA). It is 2.3 km from the Almaty Opera House and 2.6 km from Republic Square, making it convenient for cultural sightseeing. The hotel is situated in a residential neighborhood, so guests often use taxis to reach the city center. Nearby dining options include the highly rated Baursak City restaurant just 236 meters away. The hotel’s location provides easy access to local attractions such as a gym, billiards, and a Finnish sauna within the property. Although not in the busiest part of the city, its proximity to key landmarks and transport links makes it suitable for visitors planning to explore Almaty.
Tips
- Book your taxi in advance to and from the airport due to the residential location.
- Request a room away from the elevator to avoid noise disturbances.
- Take advantage of the breakfast buffet early to enjoy the full variety before heading out.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required A fixed amount of 30,000.00 KZT (approx. US$66.54) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, DinersClub, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Gift shop
- Express check-in/check-out
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Bathrobe
- Mosquito net
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Full board rates available
- Half board rates available
- Restaurant
- Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- Russian
- English
- Tour assistance
- Suitable for Events
- Free parking
- Event facilities
- Conference Hall
- Fitness facilities
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
Hotel virtual tour
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Map
Reviews
The amenities were also very thoughtful. Free parking was super convenient, and the security guard even proactively directed parking spaces. The breakfast had a wide variety of options, and the fried rice and beef noodles were delicious – perfect for a satisfying meal before heading out to explore.
From service to facilities to location, the value for money was outstanding! I had no disappointments whatsoever! I've already recommended it to friends planning a trip to Almaty, and I'll definitely stay here again next time!
Cleanliness: Good.
Environment: Many convenience stores nearby.
Breakfast: Average, limited variety.
Overall, still worth recommending.
Cleanliness: Good!
Environment: Good!
Facilities: Good! Breakfast was very good.
POIs near hotel
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Frequently asked questions about Plaza Hotel
What types of rooms are available at Plaza Hotel?
The hotel offers Standard Double rooms, Deluxe Double rooms, and Double Suites.
Is there parking available at the hotel?
Yes, Plaza Hotel provides free parking with security personnel assisting guests.
Are children allowed to stay at Plaza Hotel?
Children of all ages are welcome. Cribs can be added to any room type, and extra bed policies vary by room. Additional fees may apply.
What dining options are available on-site?
The hotel has a restaurant serving Kazakh and European cuisine and a bar. Breakfast is served buffet style daily from 7:00 to 10:30.
How far is Plaza Hotel from Almaty International Airport?
The hotel is approximately 13 kilometers from Almaty International Airport (ALA).
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 95 USD The best time to book is October 7, with rates starting from 77 USD





















































































