8.7
Excellent
22 USD
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Plaza Hotel in Almaty

🌍
Almaty, Kozhamkulov St 215/120
● Center: 970 m

✅ Rooms are clean and odor-free with soft bedding and refreshing toiletries ✅ Breakfast offers a wide variety including Western-style options and local dishes like fried rice and beef noodles ✅ Free parking with proactive security assistance improves convenience ✅ Staff generally polite and helpful, with some guests noting friendly and patient service especially for families ✅ Facilities include thoughtful amenities such as mini-fridges, screen mirroring, bathrobes, and slippers ❌ Some guests reported unfriendly or unprofessional front desk staff during check-in ❌ Furniture and gym equipment described as somewhat dated ❌ Noise issues near elevator affecting certain rooms ❌ Breakfast variety and quality received mixed feedback, with some expecting more ❌ Rooms are on the smaller side and lack balconies
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
115 USD
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Standard Twin room
Standard Twin room
Wireless internet, air conditioning and minibar
Beds:
125 USD
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Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
162 USD
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Double Suite
Double Suite
Wireless internet, air conditioning and minibar
Beds:
180 USD
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Description

Plaza Hotel in Almaty is a four-star property built in 2017, housed in a six-story building with 60 rooms. This hotel emphasizes cleanliness and comfort, offering room types such as Standard Double rooms, Deluxe Double rooms, and Double Suites. Guests can enjoy a variety of services including a restaurant serving Kazakh and European cuisine, a bar, and wellness facilities like a Finnish sauna and fitness center. The rooms feature amenities such as mini-fridges, screen mirroring, air conditioning, and soundproofing. The hotel maintains a high standard of service with a 24-hour front desk, express check-in/out, and luggage storage. Practical features like free parking and safety deposit boxes are also available. Breakfast is served buffet style daily from 7:00 to 10:30, earning consistently high marks. The overall rating stands at 9 out of 10, reflecting widespread guest satisfaction with room cleanliness, bedding comfort, and attentive staff, although some guests noted occasional issues with front desk friendliness and slightly dated furniture.

Location

Located at Kozhamkulov St 215/120 in Almaty, Plaza Hotel lies approximately 13 km from Almaty International Airport (ALA). It is 2.3 km from the Almaty Opera House and 2.6 km from Republic Square, making it convenient for cultural sightseeing. The hotel is situated in a residential neighborhood, so guests often use taxis to reach the city center. Nearby dining options include the highly rated Baursak City restaurant just 236 meters away. The hotel’s location provides easy access to local attractions such as a gym, billiards, and a Finnish sauna within the property. Although not in the busiest part of the city, its proximity to key landmarks and transport links makes it suitable for visitors planning to explore Almaty.

Tips

  • Book your taxi in advance to and from the airport due to the residential location.
  • Request a room away from the elevator to avoid noise disturbances.
  • Take advantage of the breakfast buffet early to enjoy the full variety before heading out.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Deposit Policy: Deposit required A fixed amount of 30,000.00 KZT (approx. US$66.54) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard, DinersClub, AmericanExpress
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Gift shop
  • Express check-in/check-out
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Bathrobe
  • Mosquito net
  • Safe (in room)
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Full board rates available
  • Half board rates available
  • Restaurant
Internet
  • Wi-Fi
  • Internet access
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Suitable for Events
Parking
  • Free parking
Business
  • Event facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

Hotel virtual tour

Video

Map

Reviews

WiFi
Cleanliness
Breakfast
Service
Location
Price
05.01.2026 Guest
The hotel is in a residential neighbourhood so you’ll have to get a taxi to the city centre. Decent breakfast. Rooms are clean but furniture is a little dated. Staff can be a little unfriendly, the receptionist could not find my booking at check in and came across a little unprofessional.
28.12.2025 Guest
Don't compare this hotel to domestic ones; manage your expectations accordingly.
26.12.2025 Guest
It's clean, but the facilities are rather old. The gym is also quite dated. The Western-style breakfast is plentiful.
23.12.2025 Guest
I'd definitely choose this hotel again next time! The location is amazing, the room was much larger than expected, clean and odor-free, and the toiletries had a refreshing citrus scent. It also had a mini-fridge and screen mirroring function. The bedding was soft and comfortable against the skin, and I slept soundly after a long journey, feeling refreshed and ready to explore the sights the next day.

The amenities were also very thoughtful. Free parking was super convenient, and the security guard even proactively directed parking spaces. The breakfast had a wide variety of options, and the fried rice and beef noodles were delicious – perfect for a satisfying meal before heading out to explore.

From service to facilities to location, the value for money was outstanding! I had no disappointments whatsoever! I've already recommended it to friends planning a trip to Almaty, and I'll definitely stay here again next time!
17.12.2025 BaiyeByakuya
Facilities: Hair dryer, refrigerator, 220V power outlet.

Cleanliness: Good.

Environment: Many convenience stores nearby.

Breakfast: Average, limited variety.

Overall, still worth recommending.
17.10.2025 Guest
The front desk service ladies were not friendly at all times. The gentleman ( a bit on the bigger size) was much more helpful and friendly.
01.09.2025 Aichiyudexiaoxiami
This was the first hotel we stayed at in Kazakhstan, and also the one we were most satisfied with. The room was very clean and tidy. Upon arrival, they immediately added a crib for us and provided children's toiletries. The receptionist was very patient, and the housekeeping staff greeted us with a smile as soon as they saw us. The breakfast was also the most plentiful and delicious of all the hotels we stayed at. One slight drawback was that we were switched rooms the second day for the same type of room. It seemed that the bathroom was located near the elevator or something, and there was a constant noise from a machine running. Otherwise, it was quite good, and it was very convenient to stay here while exploring Almaty.
16.08.2025 Yujianfanghuayangdaye
Service: Good!

Cleanliness: Good!

Environment: Good!

Facilities: Good! Breakfast was very good.
02.04.2025 Business
Good location, good services. Breakfast is medium.
25.03.2025 Kim
Very nice hotel. Kind staff. Clean and warm room. Will stay again.
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POIs near hotel

attraction
Central Universal Store (2.4 km)
Soviet-era department store in central Almaty, iconic shopping landmark built in mid-20th century.
museum
Kazakh Railway Museum (2.4 km)
Museum exhibiting locomotives, rail equipment, and the history of Kazakhstan's railway development and transport infrastructure.
museum
Dinmukhamed Kunayev Apartment Museum (2.5 km)
Former residence of Soviet leader Dinmukhamed Kunayev, showcasing his personal living space and artifacts from his political career.
attraction
Merchant Gabdulvaliev's Trading House (3 km)
Historic 1909 mansion designed by architect Zenkov, exemplifying early-20th-century commercial architecture. Open 9–18 daily.
monument
Abay Monument (49 min)
Monument dedicated to Abay Kunanbayev, influential Kazakh poet, philosopher, and composer.

Cafe and Restaurants near hotel

restaurant
Restaurant «Baursak City» (4 min)
улица Муратбаева 138, Алматы

Frequently asked questions about Plaza Hotel

What types of rooms are available at Plaza Hotel?

The hotel offers Standard Double rooms, Deluxe Double rooms, and Double Suites.

Is there parking available at the hotel?

Yes, Plaza Hotel provides free parking with security personnel assisting guests.

Are children allowed to stay at Plaza Hotel?

Children of all ages are welcome. Cribs can be added to any room type, and extra bed policies vary by room. Additional fees may apply.

What dining options are available on-site?

The hotel has a restaurant serving Kazakh and European cuisine and a bar. Breakfast is served buffet style daily from 7:00 to 10:30.

How far is Plaza Hotel from Almaty International Airport?

The hotel is approximately 13 kilometers from Almaty International Airport (ALA).

Hotel prices for: October - November 2026 calendar

The average hotel price this month is 95 USD The best time to book is October 7, with rates starting from 77 USD

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