9.5
Excellent
129 $
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The Plaza Hotel

🌍
Kazakhstan, Almaty, Kozhamkulov St., 215/120
● Center: 970 m
☎ Phone: +7 727 365 7777Show
🧭 Coordinates
70000 KZT
The Plaza
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
129 $
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
129 $
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
157 $
Double Suite
Double Suite
Wireless internet, air conditioning and minibar
Beds:
166 $

Description

Located in Almaty (Almaly District), The Plaza Hotel is within a 15-minute walk of St Nicholas Cathedral and Auezov Kazakh Drama Theatre. This hotel is 1.2 mi (1.9 km) from Fantasy World Almaty and 1.6 mi (2.6 km) from Hippodrome.

Hotel opened in 2017. In this hotel 60 rooms.

The distance to the nearest airport is 18 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of 30,000.00 KZT (approx. US$57.27) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, MasterCard, DinersClub, AmericanExpress
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Gift shop
  • Express check-in/check-out
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Bathrobe
  • Mosquito net
  • Safe (in room)
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Full board rates available
  • Half board rates available
  • Restaurant
Internet
  • Wi-Fi
  • Internet access
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Suitable for Events
Parking
  • Free parking
Business
  • Event facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

Hotel virtual tour

Video

Map

Reviews

Cleanliness
Amenities
Location
Service
22.06.2025
Complete facilities
Clean and tidy
01.06.2025
Hotel service quality refers to the professionalism, attitude and efficiency shown by the hotel in providing accommodation, catering, entertainment and other services. An excellent hotel service team should have the following characteristics:

1. Professional training: Service staff should receive professional service training and education to ensure that they can provide standardized services.

2. Warm and friendly: Service staff should be warm and friendly to every guest, so that they feel at home.

3. Quick response: Service staff should be able to respond to guests' needs and questions in a short time to ensure the timeliness of service.

4. Personalized service: Service staff should be able to provide personalized services according to guests' needs, so that they can feel the care of the hotel.
01.05.2025
Facilities: Very good in Almaty, especially breakfast. I stay here every time I come.
13.04.2025
The building is old but cleanly maintained. Breakfast is not very varied but is edible. There are not many amenities nearby and it is quiet.
02.04.2025
Good location, good services. Breakfast is medium.
25.03.2025
Very nice hotel. Kind staff. Clean and warm room. Will stay again.
27.02.2025
The hotel deserves 4 stars with its cleanliness, location, service and breakfast!
01.01.2025
The soundproofing is poor, but everything else is OK. Be careful not to choose a room too close to the elevator, as it's a bit noisy
09.12.2024
Amazing
24.07.2024
You need to take a taxi to all the attractions from the hotel, which is a bit far. The hotel rooms are spacious and comfortable, the mattresses are relatively soft, and the rooms are very clean. The breakfast room seems to be a highlight of the entire hotel, with a very good environment and rich food. The front desk service of the hotel is the worst. I stayed for four days and met different front desk staff. They were all lazy and lacked courtesy. The sound insulation of the room is very poor.
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Frequently asked questions about The Plaza Hotel

How much does it cost to stay at The Plaza Hotel?

The cost of living in The Plaza Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near The Plaza Hotel?

The nearest sights are: Ascension Cathedral (3 km) and Almaty Tower (5 km)

Which room categories are available in the The Plaza Hotel?

You can book Standard Double room, Standard Double room, Deluxe Double room, Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at The Plaza Hotel?

Check-in at The Plaza Hotel is possible from 14:00, check-out is until 12:00.

Are pets allowed at Plaza Hotel Almaty?

No, pets are not allowed at Plaza Hotel Almaty.

How to get from the closest airport to Plaza Hotel Almaty?

The closest airport is Almaty International Airport, and it is about 34 mins from hotel by car (18.2 km).

What is the cancellation policy for Plaza Hotel Almaty?

The cancellation policy for Plaza Hotel Almaty varies depending on the type of room and booking conditions.

Does Plaza Hotel Almaty offer airport transfer services?

Yes, Plaza Hotel Almaty offers airport transportation for guests. We suggest you call ahead to confirm details.

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