Add Almaty Hotel in Almaty
✅ Spotlessly clean rooms with daily housekeeping and fresh towels ✅ High-level service with friendly, knowledgeable staff, especially reception staff Alua ✅ Well-equipped fitness centre available on the first floor ✅ Exceptional coffee served in the hotel lobby area ✅ Convenient express check-in/check-out and 24-hour front desk service ❌ Breakfast, lunch, and dinner options received mixed reviews, often described as inedible ❌ Noise issues in some rooms, specifically room 312 with loud extraction units and a cramped window ❌ Hotel location is about 30 minutes from the city center, which some guests found inconvenient
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Description
Add Almaty Hotel is a 3-star property located in the Mikrorajon Nurkent area of Almaty, offering a well-maintained environment with a strong focus on cleanliness and service quality. Guests can choose from several room types, including Standard Single, Double, Quadruple rooms, Family Suites, and Double Suites, accommodating various group sizes. The hotel features amenities such as air conditioning, free WiFi, a fitness centre, and a bar and buffet restaurant serving meals daily from 07:30 to 10:00. Security-conscious travelers will appreciate the daily housekeeping with fresh towels and attention to details like changing the safe’s fabric code. The 24-hour front desk provides express check-in and check-out, and multilingual staff offer local insights. Despite some guests finding the dining options inconsistent, coffee on the first floor receives high praise. Free parking is available, and pets are not allowed. The hotel rates highly for cleanliness, amenities, location, and service, with an overall rating of 9.2 out of 10.
Location
Add Almaty Hotel is situated in the Mikrorajon Nurkent district of Almaty, approximately 18 kilometers from Almaty International Airport (ALA). While the hotel is not in the city center, the location is considered convenient by guests, with easy access to local attractions and services. The address is Mikrorajon Nurkent 14B, providing a quieter area compared to central Almaty. The hotel’s coordinates are 43.258568 latitude and 76.81582 longitude. Travelers should expect about a 30-minute drive to reach the city center, which some guests noted when planning their visits or special events.
Tips
- If you plan to use the gym, be aware some guests felt self-conscious when working out due to other guests' attention.
- You might want to request a room away from extraction units to avoid noise disturbances, as noted with room 312.
- Since breakfast is not included in the room rate and received mixed reviews, consider trying the hotel’s coffee on the first floor, which is highly recommended by previous guests.
Policies and conditions
- Child policies: Children 5 year old and over are permitted to stay in some room types at this hotel Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added, but cribs cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Express check-in
- Early check-in
- Late check-out
- TV
- Minibar
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- Free internet
- Russian
- English
- Free parking
- Fitness facilities
- Pets Not Allowed
Hotel view
Video: ADD Hotel Almaty, Almaty, Kazakhstan
Map
Reviews
The location is also convenient, everything was accessible
I left a good impression, we will definitely come again 🤍
The breakfast, lunch, and dinner were inedible, though there were occasional exceptions. However, the coffee on the first floor was exceptional and quickly became a highlight of my stay.
The first floor also houses the reception, where Alua works. She is fantastic—very knowledgeable about the area and fluent in English, which I found to be a rare and valuable skill in Almaty. Alua provided excellent recommendations for places to visit, making my trip even more enjoyable.
Additionally, the first floor has a gym that's well-equipped for a basic workout, covering most of the essentials.
POIs near hotel
Frequently asked questions about Add Almaty Hotel
Are pets allowed at Add Almaty Hotel?
Pets are not allowed at Add Almaty Hotel.
What types of rooms are available at Add Almaty Hotel?
The hotel offers Standard Single room, Standard Quadruple room, Standard Double room, Family Suite, and Double Suite.
Is breakfast included in the room price?
Breakfast is served buffet style from 07:30 to 10:00 daily but is not included in the room price and must be paid separately at the hotel.
How far is Add Almaty Hotel from the airport?
The hotel is 18 kilometers from Almaty International Airport (ALA).
Does the hotel provide fitness facilities?
Yes, Add Almaty Hotel has a fitness centre located on the first floor.
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Hotel prices for: August - September 2026 calendar
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