Hotels in Almaty Region

Everything else was fine. It's near the Green Bazaar and also pretty close to the church. But what's with that tiny bed? It felt like I was going to fall off at any moment. I have no idea why they'd put in such a small bed; a tiny bed just makes the whole place feel cheap and unstable. On the bright side, the facilities are quite new, there are USB and Type-C ports, and they offer luggage storage.

This hotel, opened in 2025, is very new and features a master control switch and wireless charging. The breakfast selection is fairly rich, and the taste is decent. It's conveniently located within a 10-minute walk to the Grand Bazaar and churches, with supermarkets and currency exchange points nearby.

Great location, near attractive places in Almaty and easy to walk around. Room size is good and the room clean. Good service from reception and staffs.

Breakfast was great, with a wide variety of options! The room was quite clean. It's really convenient to walk to the Green Bazaar and other attractions from here. Check-in is after 2 PM, but you can store your luggage beforehand and go explore the area.

I had an excellent experience at Renion City Hotel, and honestly, it was better than I expected 🏨✨ The hotel was extremely clean, well organized, and very comfortable. Everything felt fresh and well maintained, which made my stay very enjoyable. The staff were incredibly friendly and helpful 😊 They were always polite and welcoming, and their service made the whole experience even more pleasant. One...

I had a very pleasant stay at this hotel and would definitely return in the future. One thing I really appreciated was that the front desk staff were able to communicate well in English, which is especially important since English is not the main language in Almaty. It made the check-in process and any questions much easier and more comfortable. The cleanliness of the hotel was excellent. Everything...

our trip was on early april, the location is a bit far from the city. the nearest market is about 2.3km— Magnum Express. can reach there via Yandex. staff is responsive via WhatsApp. room size is suitable for max of 2 adults.

Ping pong table is unbelievably fun & in good use. Breakfast is wonderful!

Beautiful overlooking city view. Magical Stay with all the snow. The Cabin is Modern

This hotel is quite far from the city center, and you definitely need a car to get there. The hotel scenery is beautiful. When I booked, there weren't many reviews with pictures, so I didn't realize some rooms had a snow mountain view. Upon arrival, I wanted to pay extra to upgrade to a snow mountain view room, but they were fully booked. Luckily, the breakfast area also offers a snow mountain view...

The rooms and grounds are clean, but unfortunately, the road to the hotel is in poor condition with trash everywhere. The capsules are a bit worn, and there are a couple of spots that need repair, but it doesn't really affect the stay.

Great views of the city and mountains from the property, free parking, and a delicious, large, and varied breakfast included in the price. All the food was tasty overall, and the staff were very polite, answering all my questions and resolving them quickly. I will definitely be coming back.

The location was fine, And the good part was the room size, the room size was fine which was worthy considering the price I will definitely stay here again when I come back to Almaty .

I stayed at this hotel for two days and had a comfortable experience both days. The front desk staff were all very pleasant. It's located right in the city center, which was super convenient for sightseeing, and there are tons of restaurants nearby. There's also a currency exchange close by; the one on the right is more helpful.

The toilet has no lock and you can see easily see person inside the toilet even if it is close.

The location is in the middle of the city, so it's really convenient! You got toiletries, but just shampoo, hand and body wash, so I recommend you to bring you own But overall it was good

The facilities were all very clean and tidy, probably because it had just been renovated! I stayed there in early September and it was comfortable even without air conditioning. The only downside was the lack of an elevator. It's a bit tucked away, so the landmark is the park inside the apartment complex. It's right in front of it, so when you're looking for the hotel, try to find the inner road!

Great location, great price! The room is clean. All amenities are present (toilet, shower, TV, refrigerator). Wide bed. One complaint: the mattress. It's time for a new one. Value for money – 5 stars! There is no air conditioning in the rooms. It will be very hot in the summer (according to other travelers).

Breakfast is good delicious and variety.The food make by order is good and delicious.The location is near the metro Baikunor station.

The hotel is very accessible to metro station, it is clean and very accommodating staffs.

I stayed at this hotel for two nights to catch a tour bus that arrived in front of the hotel at 4:30 AM. I informed the front desk the day before that I'd be up early, and they gave me a sandwich the next day, which I was very grateful for. I had breakfast on the second day, and it was delicious. Cafe lattes and other items were charged extra. The room had a heater by the window. It was hot, so I wanted...

Clean and tidy, convenient transportation, close to the subway

Excellent location with easy access to metro and buses. Reception staff very helpful

The breakfast was very good, the waiter was very friendly, it was very clean, and they even added a bed for our child

I really didn't like it. 1. They take a deposit upon check-in, then check what you've consumed (drinks or food) upon check-out, and return the deposit if nothing was taken. (Like in the last century) 2. Breakfast is not a buffet – meaning there's a strict portion (1 slice of butter, 1 slice of bread, 1 yogurt, etc.), and you can't substitute one item for another. (Like in the last century) 3. My room...

A so-so hotel, decent location.

It's a quiet place to live, and there are a few restaurants nearby, which is quite convenient.

Hygiene: Very clean Environment: Excellent Service: Very warm and attentive Facilities: All very good

The breakfast was good and hygienic, and the front desk staff were very friendly.

Drinks are expensive and most of the room have no windows and an ac that's turned off without a remote

The mattress was old, with yellowed patches. There wasn't a duvet cover; you had to put one on yourself. There was only one pendant light, no bedside lamp. All the amenities were very basic. Breakfast was meager: cucumbers, tomatoes, sausages, and biscuits. It was about the standard of a hotel costing a little over 100 yuan in China—not cheap.

The staff at the reception were very friendly.

The room was clean. The front desk spoke Russian and could be translated using a mobile phone. Very welcoming.

There was only one hand towel, even though it was a double room. The carpets on the floor were old and slightly dirty. The linens were okay, as were the towels and robes. The food selection was limited, but it was tasty. The hallway smelled of smoke. The photo only shows the view from the window.

I arrived around 2am, but the quilt wasn't covered, so I had to put it on myself... There was also a strong smell of formaldehyde.

It takes about 30 minutes by taxi from the city center, but other than that, there are convenience stores and restaurants near the accommodation, and the owner is very friendly.

Fantastic place to stay as a couple. The view is just breath taking. Would love to go again!

We had a wonderful stay at Oi‑Qaragai Mountain Resort. The yurt was comfortable, clean, and full of character, beautifully combining traditional style with modern comfort. Staying surrounded by the mountains made the experience truly unique and relaxing. Special thanks to Zakir for his excellent service. He was very attentive, friendly, and always willing to help, making us feel truly welcomed throughout...

We stayed in a treehouse, which was small but very cozy. The bed was comfortable, and the linens were clean. It had everything we needed (fridge, TV, hairdryer, electric heater, shower amenities). The resort is beautifully situated within a nature reserve, with lovely grounds and lighting… it felt like we were in the Alps… truly a fairytale! The Wi-Fi was excellent throughout the property. The ski...

The food is delicious, and the location is great for a winter vacation.

We stayed in a yurt, which was very comfortable and warm for November, and the breakfasts were wonderfully delicious. There are also places to walk around and explore. However, the ski slopes are quite close to the yurts, which might be a disturbance for those who want to sleep in.

The stay and the location was exceptional, there were many activities which are well organized. However, the room service was pretty much delayed all the time. Any support took time to attend. Overall it was good!!

The hotel is well located near a large shopping center and a popular pedestrian street. Comfortable room. Good price.

It was ok for that price, but not enjoyable! Fine for business trips, not for the vacation!

Walkable distance to one of the shopping mall. Also to many shops around the My outside view is up on the wall. Did not sleep well due to noise over water pipe Might want to go for other place if stayinf long period .

Very good amenities and vibrant facilities

I really recommend this hotel for friends, solo travelers and couples.

Located in the city center close to pedestrian street, there are bus stops and shops nearby. Very conveniently located on the ground floor, facilities are good, no smell or moisture. The negative side is that one half of the hotel is facing the busy road, I couldn't sleep until 3am, then lost consciousness, and couldn't function the next day. I will bring sound insulation material with me next time...

Although this hotel is located far from the city, it is still easy to get a taxi. There is an unpleasant smell in the surrounding area. The breakfast provided was simple but acceptable. Please note that this hotel does not have a lift. We had to take our big luggage up to the second floor using the stairs. The staff at the reception desk were very helpful, despite the language barrier, and did their...

The bed was too small, and the surrounding area wasn't very convenient for transportation. Breakfast was limited, though the hygiene was decent. The shower stall was tiny, but the water temperature was good and warm. Overall, the experience wasn't great.

I am very satisfied with the room and the environment. The service is also good. The hygiene is also very good.

Clean, the closest one to the airport we found

I was very satisfied with my stay. The front desk service was friendly and quick, and the laundry room was very convenient. The free airport shuttle was very thoughtful, the breakfast was rich, and it was close to Liuxing Street, making it convenient for both dining and traveling.

It's very good, but the price is too expensive. I don't dare to live here anymore because the price is too high.

The hotel reception area is too small, and there's no elevator. The rooms are okay, quite spacious. The location is also good.

Small, cozy, clean, quiet and there is a coffee shop downstairs that serves delicious food.

A great place to stay. Clean, quiet, right in the heart of the city. Everything is available by foot

The hotels in the photo are mixed up. It's Resident Hotel Almaty, not Resident Hotel Gogol. The latter is much better, please note!

Nice cozy place. Near to central road. Reception staff is cooperative. Helped to book a taxi early in the morning 4.30 am It’s not a very big hotel but convenient to go around.

Positive - located in 10 minutes from all cafes and shops of the city centre - Modern rooms - Digital locks and control - Always ready to help administrators - Kettle and hair dryer Negative - the major downfall of this hotel is that there is no elevator and you have to use the stairs with all your luggage and belongings. Not suitable for guests with kids and for elders. - Located right on the busy...

Good enough location, but not very convenient for pedestrians, because it's next to a busy highway.

Small and cosy. Good price for what you get. Would be excellent if breakfast was included.

For the price it is a perfectly serviceable hotel, clean tidy had a sauna and a pool and a 15-20 minute walk to town. Perfect for visiting Medeo as the bus route goes down Dostyk which is right next to the hotel. The check in staff were also friendly and helpful. The only downside was the lack of bed side lamp and that it is quite hard to locate the first time. It's actually on a side road off elebekov...

Rooms are small and basic, I stayed a few times, once during the winter the room was freezing cold and the heating could heat it. Breakfast is good but no longer self service.

Small room size, small bathroom

A wonderfully clean boutique hotel, the room was immaculately new (it even smelled freshly renovated). The staff was helpful, and any questions were answered promptly. I plan to stay here again in the future.

Very small even hard to turn around but very cozy and tidy.

Tiny but cozy and comfy. 20 min walk to Mall.

The hotel is newly renovated, with a comfortable environment and complete facilities. There's a restaurant in the courtyard downstairs. Overall, it's very comfortable. The only drawback is that the rooms are a bit small. It's very comfortable for tourists, but slightly less suitable for business travelers or those who need to work.

They don't say hello at the reception, in the morning you can hear sounds in the corridor of who's saying what

Very nice staff and superb hotel.

Loved the stay. Spacious & prime location.

Solid hotel and is located in the city centre. Near many different cafes, in walking distance there is round-the-clock currency exchange. The rooms are clean and cozy. Repair fresh. The hotel is owned by the Chinese and this is reflected in the kitchen. The staff is correct. In the lobby there are 2 waiting areas, which can not hold large business meetings. At the intersection, which he is, several...

In General, all is well. Freely, warmly, hospitably. All questions from customers are quickly resolved by staff. True, I had a business room.

Normal hotel, good service, in the city center

No comment!!! All arranged with dignity!!!

I stayed at the hotel for 6 days. The hotel is comfortable and would be rated 3/5. There are better options available, but overall it is not bad. The swimming pool is currently closed, and there is no gym. Breakfast is included and available for free during the stay. Unfortunately, the housekeeping staff were unprofessional and had poor attitudes. On the positive side, the reception staff were extremely...

I recently stayed in a beautifully elegant vintage hotel room that truly felt like stepping back in time — in the best way possible. The wood-finished interiors were stunning, with rich tones and intricate craftsmanship that gave the space a warm, timeless charm. From the paneled walls to the antique-style furnishings, every detail exuded character and sophistication. The room was immaculately maintained...

Dear Aru Initially, I was disappointed when I entered the hotel because the facilities were not as expected based on tourism websites and apps. However, after seeing your dedication and hard work, my experience completely changed. Your commitment to your job, the way you handle every situation, and your late-night efforts truly impressed me. I have never seen such exceptional work ethic and professionalism...

Good restaurant and not expensive hotel. Nice staff.

The room is small, but it has all the amenities: a fridge and a hairdryer. There's a good set of disposable items, including a toothbrush, razor, and so on. The staff is very responsive and helpful. The location is great: there are many cafes nearby and places to walk around. The main drawback: you can really hear the plumbing and sewage when someone showers on the floor above. I had to sleep with...

Great location, service is acceptable. The hotel itself is quite run-down. As for cleanliness, they really tried their best.

The only good thing about this place is its location, and even that comes with caveats. There are internet jammer devices nearby, which means not only does their Wi-Fi work one minute out of two, but mobile internet only works outside. The rooms themselves are terrible. I could not only hear the man in the next room talking on the phone, but even the person he was talking to. Upon check-in, I had to...

Cozy, and the room had all the amenities! Great central location. I liked everything about it.

This hotel is generally quite good.

I stayed for one night during a layover. I was upgraded to a higher room category than I booked, which was spacious and even had complimentary bottled water. The facilities were good overall. However, I could hear conversations from the next room, possibly due to thin walls, and the breakfast, being a halal menu, had limited options, which was a bit disappointing.

The lake view is truly unbeatable; you open the door to the lake and snow-capped mountains, but that's really the only highlight. If you have the budget, definitely book a separate suite. The soundproofing is terrible; you can feel the floor and bed vibrate every time someone walks in other rooms or the hallway, which makes it hard to get a good rest.

Nice location, good view, but you need 4-wheel car to get there 😅.

Need 4x4 suv car to reach the hotel. Room was fine but no bottle of water in the room. Supurb view.

The stay was overall excellent and very satisfying. The room was clean, comfortable, and well-maintained throughout our stay. The environment was peaceful and suitable for families. The service was good—staff were friendly and helpful, although there is still slight room for improvement in responsiveness. Amenities provided were also good and sufficient for a comfortable stay. The only downside was...

Pana Unique Kolsay 🚗 This popular riverside hotel requires you to park at Baursaq, then a 4WD from the hotel picks you up. It's a bumpy half-hour ride. 🥓 Breakfast is served at the Tary restaurant, which has an amazing view that everyone wants to check in for. However, the food isn't good at all – it's cold and expensive. The best thing was the fresh juice 🥹, but the beautiful view made up for it....

The only place at Lake Kolsay with the best view.

Everyone was very friendly, however service over very poor.

Ultimate luxury resort near Medeu. Awesome terrace view with breakfast. Lovely rooms with view, heated pool and sauna

The location is very good, and although the property isn’t new, it’s well maintained. The restaurant does an excellent job, the food is good, brought quickly. Service throughout the hotel is also pretty good — reception, bellmen, and waiters are all professional, polite, and well trained. But the SPA completely ruins the experience. Given the limited space, clear rules and supervision are an absolute...

Beautiful property! Everything was excellent. Great staff. Friendly and welcoming. I would definitely recommend.

Beautiful property superbly maintained. Lots of activities. Plenty of open spaces for kids to play. Family friendly. Hotel rooms sizable, option for various sized cottages. Staff were ALL very personable and professional.

Great resort with lots to do on property. New pool and restaurant are fantastic. Staff was friendly, attentive and professional.