Hotels in Almaty Region

Everything else was fine. It's near the Green Bazaar and also pretty close to the church. But what's with that tiny bed? It felt like I was going to fall off at any moment. I have no idea why they'd put in such a small bed; a tiny bed just makes the whole place feel cheap and unstable. On the bright side, the facilities are quite new, there are USB and Type-C ports, and they offer luggage storage.

This hotel, opened in 2025, is very new and features a master control switch and wireless charging. The breakfast selection is fairly rich, and the taste is decent. It's conveniently located within a 10-minute walk to the Grand Bazaar and churches, with supermarkets and currency exchange points nearby.

Great location, near attractive places in Almaty and easy to walk around. Room size is good and the room clean. Good service from reception and staffs.

Breakfast was great, with a wide variety of options! The room was quite clean. It's really convenient to walk to the Green Bazaar and other attractions from here. Check-in is after 2 PM, but you can store your luggage beforehand and go explore the area.

I had an excellent experience at Renion City Hotel, and honestly, it was better than I expected 🏨✨ The hotel was extremely clean, well organized, and very comfortable. Everything felt fresh and well maintained, which made my stay very enjoyable. The staff were incredibly friendly and helpful 😊 They were always polite and welcoming, and their service made the whole experience even more pleasant. One...

I had a very pleasant stay at this hotel and would definitely return in the future. One thing I really appreciated was that the front desk staff were able to communicate well in English, which is especially important since English is not the main language in Almaty. It made the check-in process and any questions much easier and more comfortable. The cleanliness of the hotel was excellent. Everything...

our trip was on early april, the location is a bit far from the city. the nearest market is about 2.3km— Magnum Express. can reach there via Yandex. staff is responsive via WhatsApp. room size is suitable for max of 2 adults.

Ping pong table is unbelievably fun & in good use. Breakfast is wonderful!

Beautiful overlooking city view. Magical Stay with all the snow. The Cabin is Modern

This hotel is quite far from the city center, and you definitely need a car to get there. The hotel scenery is beautiful. When I booked, there weren't many reviews with pictures, so I didn't realize some rooms had a snow mountain view. Upon arrival, I wanted to pay extra to upgrade to a snow mountain view room, but they were fully booked. Luckily, the breakfast area also offers a snow mountain view...

The rooms and grounds are clean, but unfortunately, the road to the hotel is in poor condition with trash everywhere. The capsules are a bit worn, and there are a couple of spots that need repair, but it doesn't really affect the stay.

Great views of the city and mountains from the property, free parking, and a delicious, large, and varied breakfast included in the price. All the food was tasty overall, and the staff were very polite, answering all my questions and resolving them quickly. I will definitely be coming back.

The hotel room is big, in good location. The breakfast was okay. The staffs were helpful but a bit slow at response. Overall worth it.

thanks a lot for all stuff members! they are awesome!!! amazing location and facilities too:)

Large room and good area. Opposite supermarket and walking distance to Green Bazaar

Service was mediocre, cleanliness was so-so, and breakfast was nothing special. A bit overpriced.

Mostly satisfied, especially with the male owner who was incredibly friendly. However, the female staff member was just average. The restaurant service was also good. The price was a bit high for the facilities. If you want to make a reservation, it's best to do so two months in advance.

We just enjoyed our stay at the hotel. Everything was excellent

The location was fine, And the good part was the room size, the room size was fine which was worthy considering the price I will definitely stay here again when I come back to Almaty .

I stayed at this hotel for two days and had a comfortable experience both days. The front desk staff were all very pleasant. It's located right in the city center, which was super convenient for sightseeing, and there are tons of restaurants nearby. There's also a currency exchange close by; the one on the right is more helpful.

The toilet has no lock and you can see easily see person inside the toilet even if it is close.

The location is in the middle of the city, so it's really convenient! You got toiletries, but just shampoo, hand and body wash, so I recommend you to bring you own But overall it was good

The facilities were all very clean and tidy, probably because it had just been renovated! I stayed there in early September and it was comfortable even without air conditioning. The only downside was the lack of an elevator. It's a bit tucked away, so the landmark is the park inside the apartment complex. It's right in front of it, so when you're looking for the hotel, try to find the inner road!

Great location, great price! The room is clean. All amenities are present (toilet, shower, TV, refrigerator). Wide bed. One complaint: the mattress. It's time for a new one. Value for money – 5 stars! There is no air conditioning in the rooms. It will be very hot in the summer (according to other travelers).

The hotel is new, and the front desk staff speaks good English, though the service attitude is just average; cultural differences are understandable. I'd like to thank Ctrip for two things: First, I contacted Ctrip in advance to help with early check-in. The Ctrip concierge responded quickly and assisted with the communication. Arriving at the front desk at 9:30, the young lady said early check-in...

Of all the hotels, we finally found the biggest one. Cleaning is poor... breakfast is okay.

It's a suite. The room is actually not big, but the living room is huge and the bathroom is also large. Overall it feels good and clean. The breakfast is also acceptable in Almaty at this price.

Except for the location being a little far away and the waiters being a bit lazy (waiters in other hotels are also lazy), everything else is good.

The sanitation is average. There are a lot of hairs on the carpet at the head of the bed. This needs to be cleaned carefully. The room is large but the shower room is small. The service needs to be improved. There is not enough water to drink. A bottle of water costs 500 jin. At this price, a hotel should charge for a bottle of water. Is this something that needs to be improved?

Check-in was quick and easy, and the reception staff were very polite and friendly. Breakfast was always tasty, with some items changing daily, which was a nice touch. The rooms were surprisingly spacious and cozy — not something you see in every hotel. The location is also great, with a metro station nearby that made getting around the city very convenient. We really enjoyed our stay and would definitely...

The mattress was old, with yellowed patches. There wasn't a duvet cover; you had to put one on yourself. There was only one pendant light, no bedside lamp. All the amenities were very basic. Breakfast was meager: cucumbers, tomatoes, sausages, and biscuits. It was about the standard of a hotel costing a little over 100 yuan in China—not cheap.

The staff at the reception were very friendly.

The room was clean. The front desk spoke Russian and could be translated using a mobile phone. Very welcoming.

There was only one hand towel, even though it was a double room. The carpets on the floor were old and slightly dirty. The linens were okay, as were the towels and robes. The food selection was limited, but it was tasty. The hallway smelled of smoke. The photo only shows the view from the window.

I arrived around 2am, but the quilt wasn't covered, so I had to put it on myself... There was also a strong smell of formaldehyde.

It takes about 30 minutes by taxi from the city center, but other than that, there are convenience stores and restaurants near the accommodation, and the owner is very friendly.

Although this hotel is located far from the city, it is still easy to get a taxi. There is an unpleasant smell in the surrounding area. The breakfast provided was simple but acceptable. Please note that this hotel does not have a lift. We had to take our big luggage up to the second floor using the stairs. The staff at the reception desk were very helpful, despite the language barrier, and did their...

The bed was too small, and the surrounding area wasn't very convenient for transportation. Breakfast was limited, though the hygiene was decent. The shower stall was tiny, but the water temperature was good and warm. Overall, the experience wasn't great.

I am very satisfied with the room and the environment. The service is also good. The hygiene is also very good.

Clean, the closest one to the airport we found

I was very satisfied with my stay. The front desk service was friendly and quick, and the laundry room was very convenient. The free airport shuttle was very thoughtful, the breakfast was rich, and it was close to Liuxing Street, making it convenient for both dining and traveling.

It's very good, but the price is too expensive. I don't dare to live here anymore because the price is too high.

The hotel is well located near a large shopping center and a popular pedestrian street. Comfortable room. Good price.

It was ok for that price, but not enjoyable! Fine for business trips, not for the vacation!

Walkable distance to one of the shopping mall. Also to many shops around the My outside view is up on the wall. Did not sleep well due to noise over water pipe Might want to go for other place if stayinf long period .

Very good amenities and vibrant facilities

I really recommend this hotel for friends, solo travelers and couples.

Located in the city center close to pedestrian street, there are bus stops and shops nearby. Very conveniently located on the ground floor, facilities are good, no smell or moisture. The negative side is that one half of the hotel is facing the busy road, I couldn't sleep until 3am, then lost consciousness, and couldn't function the next day. I will bring sound insulation material with me next time...

Centrally located with great transport links, yet surprisingly quiet. Highly recommended!

The room had a great view and was clean, the only issue was the lack of an private bathroom. The owner was also very nice, and it was easy to communicate with fellow Chinese guests. However, the price was affordable. I highly recommend it if you're not on a business trip and it's your first time in Almaty.

It’s very nice, the owner is very helpful and we received a lot of help from him. The room is also very clean, toilets too

The owner is very welcoming, and they're Chinese, so they offer Chinese breakfast every day. The hotel environment is clean and hygienic.

A perfect place to stay in Almaty. Location is not far from many landmark such as the cathedral, green bazaar, and Kok Tobe. Rooms were spacious and comfortable, and the shared bathrooms were also good. The owner was very helpful in letting us park there and giving us help and suggestions. Would stay here again!

The room was clean and quiet, and the service was excellent. They can help you arrange a taxi to the airport, and the location is super close to the scenic spots!

Good enough location, but not very convenient for pedestrians, because it's next to a busy highway.

Small and cosy. Good price for what you get. Would be excellent if breakfast was included.

For the price it is a perfectly serviceable hotel, clean tidy had a sauna and a pool and a 15-20 minute walk to town. Perfect for visiting Medeo as the bus route goes down Dostyk which is right next to the hotel. The check in staff were also friendly and helpful. The only downside was the lack of bed side lamp and that it is quite hard to locate the first time. It's actually on a side road off elebekov...

Rooms are small and basic, I stayed a few times, once during the winter the room was freezing cold and the heating could heat it. Breakfast is good but no longer self service.

The hotel reception area is too small, and there's no elevator. The rooms are okay, quite spacious. The location is also good.

Small, cozy, clean, quiet and there is a coffee shop downstairs that serves delicious food.

A great place to stay. Clean, quiet, right in the heart of the city. Everything is available by foot

The hotels in the photo are mixed up. It's Resident Hotel Almaty, not Resident Hotel Gogol. The latter is much better, please note!

Nice cozy place. Near to central road. Reception staff is cooperative. Helped to book a taxi early in the morning 4.30 am It’s not a very big hotel but convenient to go around.

Positive - located in 10 minutes from all cafes and shops of the city centre - Modern rooms - Digital locks and control - Always ready to help administrators - Kettle and hair dryer Negative - the major downfall of this hotel is that there is no elevator and you have to use the stairs with all your luggage and belongings. Not suitable for guests with kids and for elders. - Located right on the busy...

Nice residential complex. There's a children's shoe store nearby!!!

A residential complex with two entrances. Another residential building is under construction nearby.

It's a very good and beautiful place, the view from the windows of the upper floors of the mountains is simply wonderful.

Good customer service and location.

Me and my coworker stayed this hotel for a night. Location is good, near to everything. Reception was polite and kind. But he offers us 2 rooms in the first floor near by reception which is just like next to the street. And we felt little strange cause you can hear people talking in the outside and traffic noice the whole night. Also room was little bit small and another room was spacious. But for...

The hotel is in a good location. The room is clean. The staff is friendly. Don't forget the 20,000 tenge deposit when checking in (I haven't encountered this at other hotels). The room has everything you need, so I can't complain, but I felt like this one had seen a lot of use (a cracked window taped shut and the one next to it that wouldn't close spoiled the impression a bit; perhaps that's why they...

It's hidden in a small neighborhood and doesn't have a big front, but it's well-organized. The guy at the front desk was very polite and reminded me of everything I needed to know before check-in. Check-in and check-out were quick. The room was large enough and well-equipped. The tatami-style bed was very soft (I personally prefer a firmer one, but that doesn't affect the rating). Overall, it was quiet...

We really liked the customer service. The young man at reception (Alken) was fantastic; he was friendly, chatty and helpful. The cleaning staff were also very nice and did a great job. The hotel is in a good location, within walking distance to handy bus routes, and not too far from metro stations. There's a cool food court called Platform A a short distance away. It was good value for money. We liked...

Very goog👍😏 the WiFi was so fast i download 4gb fortnite Update For 5m

Small room size, small bathroom

A wonderfully clean boutique hotel, the room was immaculately new (it even smelled freshly renovated). The staff was helpful, and any questions were answered promptly. I plan to stay here again in the future.

Very small even hard to turn around but very cozy and tidy.

Tiny but cozy and comfy. 20 min walk to Mall.

The hotel is newly renovated, with a comfortable environment and complete facilities. There's a restaurant in the courtyard downstairs. Overall, it's very comfortable. The only drawback is that the rooms are a bit small. It's very comfortable for tourists, but slightly less suitable for business travelers or those who need to work.

They don't say hello at the reception, in the morning you can hear sounds in the corridor of who's saying what

Very beautiful place, comfortable, quiet, calm. Service is high level! Very tasty food! Nice and professional personal. Aura very well! Welcome to this great hotel!

My heart melting with the service here. My flight was midnight but the receptionist helping me and give me a seat to waiting. They re cleaness, kindness and welcoming me. No regrets to stay here.

Will be here again in April....Weather hindered my movements...Great buffet breakfast...near hub of train/bus Almaty 1 malls for shopping food ...to/from airport bus 33...Medeu is a favourite place...take cable car ride up mountain bus 12....

The hotel is quite close to the airport, but still takes around 15 mins by taxi. Close to a shopping mall and bus stop. There are hostel rooms and the issue with the hostel is there's only one key for the dorm's door. And the shower booth has no lock, it's only a glass door, so each time someone showers they most likely would lock the main door and so no one can use the toilets at the same time. There...

The room was outdated, but they will clean your room every day (except on weekends). It was a black-haired receptionist who was nice and kind. When my cellular plug is different from the cord in the room, she gave me the same cord as the one in the room. So I was able to charge my phone. Different from the blonde one. The location is strategic, and near the airport (it only takes 40 minutes to arrive...

Location was near the airport. Hotel was nice as there was swimming pool, sauna and massage centre. Room was a bit out-dated and basic. The air-conditioning (AC) was not working very well and it was a warm night. But I have to commend the receptionist and technician for helping us to change room when we complained that the AC for the initial room was faulty. Breakfast was very simple and basic.

I visited Almaty, the old capital of Kazakhstan, for a day. My flight arrived super early, around 2 AM, so I didn't have anywhere to go. I picked this old hotel near the airport for a late check-in and a quick nap. I slept until after 10 AM, then checked out to explore the city for the day. Getting a taxi from the hotel to the city center was very convenient.

A 5 star style hotel with hostel and dorm style facilities as well.. a very good morning buffet breakfast.. great stay

The hotel is in a semi-basement, so the only light in the rooms comes from a small window. Everything is spotless, and my room was large, but it didn't have a television, and the furniture was worn. Breakfast is limited to a sausage, an egg, and a slice of tomato with bread. The area is quiet and well-located, and the staff are friendly and honest, although I regret to say that any traveler accustomed...

The location is great, close to the center, opposite a great restaurant. The staff is very helpful, thank you very much for that. Breakfast served in the room. I would definitely appreciate the lack of air conditioning, because the room was in the basement, so it wasn't completely hot, but you couldn't close the window and that was a shame because of the noise from the street. I definitely don't recommend...

Good staff, good service, I suggest

Very nice staff and superb hotel.

Loved the stay. Spacious & prime location.

Solid hotel and is located in the city centre. Near many different cafes, in walking distance there is round-the-clock currency exchange. The rooms are clean and cozy. Repair fresh. The hotel is owned by the Chinese and this is reflected in the kitchen. The staff is correct. In the lobby there are 2 waiting areas, which can not hold large business meetings. At the intersection, which he is, several...

In General, all is well. Freely, warmly, hospitably. All questions from customers are quickly resolved by staff. True, I had a business room.

Normal hotel, good service, in the city center

No comment!!! All arranged with dignity!!!

I stayed at the hotel for 6 days. The hotel is comfortable and would be rated 3/5. There are better options available, but overall it is not bad. The swimming pool is currently closed, and there is no gym. Breakfast is included and available for free during the stay. Unfortunately, the housekeeping staff were unprofessional and had poor attitudes. On the positive side, the reception staff were extremely...

I recently stayed in a beautifully elegant vintage hotel room that truly felt like stepping back in time — in the best way possible. The wood-finished interiors were stunning, with rich tones and intricate craftsmanship that gave the space a warm, timeless charm. From the paneled walls to the antique-style furnishings, every detail exuded character and sophistication. The room was immaculately maintained...

Dear Aru Initially, I was disappointed when I entered the hotel because the facilities were not as expected based on tourism websites and apps. However, after seeing your dedication and hard work, my experience completely changed. Your commitment to your job, the way you handle every situation, and your late-night efforts truly impressed me. I have never seen such exceptional work ethic and professionalism...

Good restaurant and not expensive hotel. Nice staff.