Zvezdnaya Eco-Hotel in Almaty
✅ Consistently praised for spectacular snow mountain and city views from rooms and the breakfast area ✅ Breakfast described as wonderful, large, varied, and delicious with American, Continental, and vegetarian options ✅ Staff, including manager Alikhan, noted as kind, professional, and very helpful with arrangements like taxi bookings ✅ Clean and cozy rooms that maintain warmth despite cold weather ✅ Leisure amenities such as a ping pong table and horse riding add to guest enjoyment ❌ Hotel location is quite far from the city center and airport, requiring car or taxi transport ❌ Road access to the hotel is reported to be in poor condition with trash visible ❌ Some rooms show signs of wear and minor maintenance needs, including issues with toilet flushing in extreme cold ❌ Internet connection can be unstable, leading to occasional digital disconnect during stays ❌ Restaurant smoothie preparation using flavored syrup instead of real fruit was noted as a downside
Rooms and prices
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Description
Zvezdnaya Eco-Hotel in Almaty's Galamat microdistrict offers a 3-star experience with a strong focus on comfort and nature views. The property has a high overall rating of 9.4/10, reflecting cleanliness, amenities, location, and service, each rated 9/10. Guests can choose from room types including Standard Double room, Double Junior Suite, and 2 Bedrooms Double Suite. Facilities include air conditioning, 24-hour reception and security, a restaurant, bar, garden, terrace, and free parking. The hotel also offers recreational activities like horse riding and table tennis, plus a children’s playground. WiFi and internet services are available, though some reviews mention occasional connectivity issues. Breakfast is served in-room or in the restaurant with American, Continental, and vegetarian options from 9:00 to 11:00. The hotel was praised for its cleanliness, cozy rooms, and beautiful mountain and city views. Manager Alikhan and staff receive frequent positive mentions for helpfulness and responsiveness.
Location
The hotel is located in microdistrict Galamat, approximately 24 km from Almaty Airport (ALA). It is about 2.3 km from the nearest market, Magnum Express, which guests typically reach by Yandex taxi as the hotel is somewhat far from the city center. The property overlooks Almaty city and nearby snow-covered mountains, offering scenic views from rooms and the breakfast area. Travelers should plan to use a car or taxi for convenient access to urban amenities and the airport, as public transport options are not mentioned.
Tips
- Book a mountain view room early as they tend to fill up quickly.
- Arrange transportation in advance since the hotel is far from the city center and the access road condition is poor.
- Prepare for possible internet instability by downloading necessary entertainment before arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Set menu Cuisine: American, Continental, Vegetarian Opening hours: [Mon - Sun] 09:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required A fixed amount of 20,000.00 KZT (approx. US$45.16) is charged. This property accepts cash, credit cards, debit cards and third party payment services On the day of check-out
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, UnionPay, DinersClub, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Heating
- Security guard
- Garden
- Terrace
- Express check-in
- Outdoor furniture
- No elevators
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Iron and board
- Concierge services
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Free internet
- Shuttle
- Russian
- English
- Hiking
- Picnic area
- Suitable for Events
- Parking
- Event facilities
- Badminton
- Horse riding
- Table Tennis
- Children's playground
- Pets Not Allowed
Street view
Video
Map
Reviews
I had a great experience staying at Zvezdnaya Eco Hotel. The place is clean, cozy, and very comfortable, perfect for a relaxing stay. I would like to especially mention the manager, Alikhan, who was very kind, professional, and helpful throughout our stay.
Big thank you as well to all the staff for their amazing support. They went above and beyond to help me buy a new luggage and also assisted us with booking our taxi through Yandex, which made everything so much easier and stress-free.
The hospitality here truly made a difference. I highly recommend Zvezdnaya Eco Hotel and would definitely stay here again. Thank you so much to the whole team! 💙✨
I had a wonderful stay at Hotel Zvezdnaya. The rooms were very clean, cozy, and perfectly warm despite the cold weather. The views from the room were stunning, and the breakfast was absolutely amazing—plenty of delicious options to start the day!
The only tiny issue we had was with the toilet flush, as the water had frozen in the pipes due to the extreme temperatures, but it didn't ruin our stay. Highly recommended for the comfort and great food!
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Frequently asked questions about Zvezdnaya Eco-Hotel
Are pets allowed at Zvezdnaya Eco-Hotel?
Pets are not allowed at this property despite being listed under services.
What types of rooms are available at the hotel?
Room types include Standard Double room, Double Junior Suite, and 2 Bedrooms Double Suite.
Is breakfast included and what options are available?
Breakfast is served from 09:00 to 11:00 in the restaurant or in-room, offering American, Continental, and vegetarian set menus. Additional fees apply.
How far is the hotel from the airport and city center?
The hotel is 24 km from Almaty Airport (ALA) and about 2.3 km from the nearest market, Magnum Express. It is considered far from the city center.
Are there any recreational activities on-site?
Yes, the hotel offers horse riding, table tennis, and has a children's playground.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 91 USD The best time to book is October 4, with rates starting from 86 USD