The room was very clean! But why weren't the two free breakfasts that Ctrip promised?
The hygiene is good, the service is acceptable, but there is one problem. At 12:00, which is a very slow time, they started knocking on the door. I was taking a dump in the toilet at that time, and they kept knocking on the door, and then they called me. I was halfway through... it was inconvenient for me to move! The soundproofing is not good. There were three adult activities in the next room from...
Anyway, I can speak Russian, so it's easy to communicate. 😅
This hotel provides a public kitchen with free tea and coffee.
Anyway, I can speak Russian, so it's easy to communicate. 😅
This hotel provides a public kitchen with free tea and coffee.
It's a little walk from the bus stop from the airport, but it's a nice hotel. It's conveniently located for sightseeing if you take the bus. The symbolic tower, Bayterek, is about a 10-minute walk away. The reception staff were very kind, but they couldn't speak English.
Room number 13, window should be sealed in winter. Continuously blow wind.
Fantastic place to stay as a couple. The view is just breath taking. Would love to go again!
We had a wonderful stay at Oi‑Qaragai Mountain Resort. The yurt was comfortable, clean, and full of character, beautifully combining traditional style with modern comfort. Staying surrounded by the mountains made the experience truly unique and relaxing.
Special thanks to Zakir for his excellent service. He was very attentive, friendly, and always willing to help, making us feel truly welcomed throughout...
We stayed in a treehouse, which was small but very cozy. The bed was comfortable, and the linens were clean. It had everything we needed (fridge, TV, hairdryer, electric heater, shower amenities). The resort is beautifully situated within a nature reserve, with lovely grounds and lighting… it felt like we were in the Alps… truly a fairytale! The Wi-Fi was excellent throughout the property. The ski...
The food is delicious, and the location is great for a winter vacation.
We stayed in a yurt, which was very comfortable and warm for November, and the breakfasts were wonderfully delicious. There are also places to walk around and explore. However, the ski slopes are quite close to the yurts, which might be a disturbance for those who want to sleep in.
The stay and the location was exceptional, there were many activities which are well organized.
However, the room service was pretty much delayed all the time. Any support took time to attend.
Overall it was good!!
Although this hotel is located far from the city, it is still easy to get a taxi. There is an unpleasant smell in the surrounding area. The breakfast provided was simple but acceptable. Please note that this hotel does not have a lift. We had to take our big luggage up to the second floor using the stairs. The staff at the reception desk were very helpful, despite the language barrier, and did their...
The bed was too small, and the surrounding area wasn't very convenient for transportation. Breakfast was limited, though the hygiene was decent. The shower stall was tiny, but the water temperature was good and warm. Overall, the experience wasn't great.
I am very satisfied with the room and the environment. The service is also good. The hygiene is also very good.
Clean, the closest one to the airport we found
I was very satisfied with my stay. The front desk service was friendly and quick, and the laundry room was very convenient. The free airport shuttle was very thoughtful, the breakfast was rich, and it was close to Liuxing Street, making it convenient for both dining and traveling.
It's very good, but the price is too expensive. I don't dare to live here anymore because the price is too high.
I enjoyed this camp
And took a lot of amazing feelings
Next,I had a nice 10 days
2B the best group I had ever!
Thank u,Dasha,Sabina and Nuran!?
You're the best
That was great ?
Adil Ospanov
3A is the best team ever! they are soooo great yeah
Very polite administrator.room. the bed. everything is clean and tidy. and the price is inexpensive. I recommend it.
The hotel was good for the location. It had a stop of the bus taking you to the airport directly. My room was very spacious, and this was the cheapest room on the property. The breakfast was not a buffet and I had to book a time for my breakfast and choose the menu. Still, the cook was not available at the appointed time and I had to wait.
A good hotel in old Astana city. Very nice dinning hall. Good food. Mannered reception staff. Rooms and washroom are cleaned. Calm atmosphere in surrounding.
The hotel has a convenient location, good rooms, but the price is clearly too high and does not correspond to the quality of the services provided. The staff is absolutely not helpful, there was a feeling that they were doing it through force and some kind of favor, without a smile, strained, without explanation of what services I can use at the hotel (this is all about the reception). I ordered breakfast...
Very good, clean, staff kind and helpful. Propose to stay.
It is a basic hotel, but provides everything you need. Friendly people, only the breakfast is very basic. But highly recommend on general.
The room was clean. It was everything that we needed for 1 night
Very nice place, clean and cosy! The room and the furniture are new, so the stay was very pleasant
A modern hotel that is well looked after. It is close to attractions such as the Peace Palace. Staff were friendly and helpful. It's about 500m walk to nearby restaurants and cafes. Be aware it's a walk-up, five floors only. Would stay again as it's excellent value for money.
Nice friendly staffs they provide all time services spa sauna bar mini markets affordable hotel in Astana near Mir sultan masjid
Great place to stay for a holiday. On the 7th floor, i stayed at a 2-room apartment with a fully equipped kitchen and a bathroom with a washing machine. I really appreciated the comfort and quality. Moreover, free Internet and access to Spa were as a cherry on the top of the cake. All this was just for 40 euro per night, including a breakfast.
Lovely hotel that largely justifies its top end pricing. A little disappointed they didn't offer a bar or evening restaurant, as there aren't many food options nearby
Some rooms have kitchen, additional room, washing machine/iron, room height is amazing.
You can go pool and sauna. Receptionists are know English.
Stayed for a week during isolation period. Pretty nice units with separate bedroom, living room and fully equipped kitchen. Some units have a balcony, but not all. Service is good. Food is average.
Overall 5* rating.
I am an expat working in Kazakhstan. I stayed in this hotel for 3 days and 2 nights, from 14.02.2019 to 16.02.2019. I would give a 5 stars review if the breakfast had been better. And, if I had a bathtub rather than a shower as was shown on the photos when reserving my room. Overall, the cleanliness was excellent and the equipment was of good quality. I had a kitchen with real stoves and an oven to...
An excellent hotel. There is room in even a washing machine, fridge, stove, oven. When a long trip is just right.
Everyone was very friendly, however service over very poor.
Ultimate luxury resort near Medeu. Awesome terrace view with breakfast. Lovely rooms with view, heated pool and sauna
The location is very good, and although the property isn’t new, it’s well maintained. The restaurant does an excellent job, the food is good, brought quickly.
Service throughout the hotel is also pretty good — reception, bellmen, and waiters are all professional, polite, and well trained.
But the SPA completely ruins the experience.
Given the limited space, clear rules and supervision are an absolute...
Beautiful property! Everything was excellent. Great staff. Friendly and welcoming. I would definitely recommend.
Beautiful property superbly maintained. Lots of activities. Plenty of open spaces for kids to play. Family friendly. Hotel rooms sizable, option for various sized cottages. Staff were ALL very personable and professional.
Great resort with lots to do on property. New pool and restaurant are fantastic. Staff was friendly, attentive and professional.
The location is quiet and close to the city center, and the rooms are particularly large and spacious. The price is also very reasonable. The staff is very polite and helpful. The breakfast options are delicious and plentiful. This is one of the best hotels in Shymkent for the price. I highly recommend it.
I really liked the hotel
The staff is polite
The rooms are original in their design
A whole range of services: bath, sauna, massage, etc.
Location away from the central streets in a quiet place
5 stars definitely)
Everting is not good but generally is good. Better than other otels. Price is not expensive
Shchuchinsk, Borovoye, 021700, Kazahstan, Akmolinskaya oblast 🧭 Map
Shchuchye lake shore 1.2 km
Spa facilities: Sauna, Massage, Spa and wellness centre
Best experience with my family. Thanks a lot. Great location and service. Definitely will recommend!
The family rooms are nice and spacious, with two rooms. The hotel is new, with crisp white linens. The restaurant serves good food and is reasonably priced. The only downside is that they only serve bottled beer. There's a bike path and a walking trail through the forest nearby. I honestly couldn't figure out how to get to the lake. There's a small playground outside, and a playroom inside. The lounge...
We had a wonderful time in Borovoe thanks to the staff at the Sultan Plaza Hotel. Everyone is great, very attentive to guests, clearly knows their responsibilities, and responds promptly to requests. The hotel itself is new, with spacious, stylish rooms. High-quality furniture, bed linens, and branded bathroom linens all indicate that no expense is spared on guest comfort. The breakfast buffet offers...
Honestly, this is my first time here, but the air is clean, and the staff are polite. It's a pleasure! Overall, 1000 points to you.
Excellent value for money. Delicious food. Breakfast is a good buffet.
Great place, quiet, beautiful, delicious food. The rooms are superb, everything is new. It's in the forest, next to Rixos, 15 minutes through the forest along a beautiful path. We'll definitely stay there again. 👍 The staff is wonderful, and as we understand it, there will be a pool, a rope park, and chalet-style houses.
We would like to thank the park staff. We have been there twice this year with our family. Special thanks to the administrator, Ms. Zhanar. May your work be blessed.
Great place, clean, included in the entrance fee (chaise lounge under a canopy, trampolines on the water, slides, children's pool, all of this is unlimited, one time for the water carousel, cars), they sell food and drinks, there are many places to sit and have a snack, there are many trestle beds for rent in good places) the only thing is that some of the trampolines on the water don't have time to...
Spa facilities: Massage, Sauna, Spa and wellness centre
The service was perfect, especially the girls at reception, who were very kind when I needed to check out. 😊
The drain in the room wasn't working properly, but the air conditioning was perfect. It's a shame there wasn't a balcony, it would have been great otherwise.
I'll try to be as constructive as possible. We booked a deluxe room for a couple.
Pros:
1. Good air conditioning
2. Pleasant lobby
3. 90% of the time, there was someone at reception available for assistance (we asked for extra slippers and they provided them).
4. The breakfast included and its variety was also a plus. The food quality is average, but for something to eat and to run errands, it...
Some rooms have windows that do not have access to the street.
excellent hotel, delicious breakfasts, friendly staff and spacious rooms, excellent fitness room, swimming pool! we liked everything! Thank you
Free World Class Fitness and swimming pool visit for guests. Take your swimming suite. 🏊
Good afternoon. I would like to know what number I can call you on, since I couldn’t get through to the one listed on the website. I also sent a reservation request to your email, but never received confirmation. Please indicate another number or email where to contact you.
We wanted to book with you because the employee heard positive reviews and that you have a gym.
Stayed here for 3 nights with the family with all food included. Standout was really the food and the salads were something we were really impressed with. Only 1 or 2 employees know English so can be struggle sometimes but the google translate helped most often. They have a great pool and gym. Only downside they didn't have a kids pool so my family had to stay out. Overall a great stay and would most...
The staff is amazing!!! So very helpful! They worked with us, adjusting the time for meals, adding mattresses to 'too firm' sofa beds, wonderful meals and delicious snacks. The only thing that could be improved was greater consistency with internet. We loved our time at BeFine.
Really I have had a wonderful time and great experience in this resort. Great team work and respected staff 👏. Highly appreciated and recommended to stay and have another journey in the future.
Especial thank to Ms Batima for excellent service and wellcom
The hotel is nice clean and tidy , and the stuff is frindly and they make every thing to be happy in the hotel with my family , and the food is delichios for breakfast ,lunch and dinner .. Thank you be fine for every thing ..
We had an offsite session at Befine. We are absolutely delighted with the complex: great location, reasonable prices, cleanliness, comfort, everything is brand new and modern, the design is very well thought out, the food is delicious. And most importantly - the customer focus of the staff. I would especially like to note the work of the administrator Batim👍 Thank you for your hospitality!
A great place to relax your soul and body😻😻😻 You can have a great time there, both with family and with friends/colleagues. Fabulous view from the room to the mountains in any weather, good spa, great pool. You can sing karaoke, play games, watch a good movie 🎞🎬🎥 Delicious cuisine, polite staff🥰 Cozy rooms with everything you need for your vacation❤️🔥
Taraz, 080000, Kazahstan, Zhambylskaya oblast 🧭 Map
Spa facilities: Sauna, Massage
Excellent cuisine, responsive staff (special thanks to administrator Ulbosyn), and a top-notch spa. A solid four stars!!!
Stayed here 1 night. Very good rooms. There is also a mini fridge with snacks!
Well, it's a so-so hotel for me, I can't say that it's worth 4 stars. Every time we come to Taraz we stay at this hotel, it's not even a hotel as described.
Cons: the service is not very friendly, you ask for something they always say their own, they never go to meet the guests, we rent a suite 308, there is dust in the corners everywhere, the cabinets, shelves are dusty, when you do a wet cleaning...
Set in Temirtaū, Hotel Steel has a restaurant, bar and shared lounge. This 3-star hotel offers an ATM. The accommodation offers a 24-hour front desk, room service and luggage storage for guests. At the hotel, every room is fitted with a wardrobe.
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