Spa facilities: Sauna, Massage, Spa and wellness centre
The rooms were clean, and the location wasn't too far from the city center, which was a good deal. It seemed like most everything was within a 10-15 minute taxi ride.
Only a few staff members spoke English, but if everyone spoke English, communication would have been easier. Also, the room organization time was a bit slow.
Note for long-term stayers!
+There's a pub in front of the hotel, and the...
We stayed at the hotel for 4 days. Unfortunately, we were unhappy with some things:
*The exhaust fan in the bathroom didn't work, we reported it to the reception, but they didn't solve the problem, they didn't even offer to change the room.
*The breakfasts weren't impressive, the choice and taste left much to be desired.
*The coffee wasn't tasty, it was hard to tell if it was because of the milk or...
Thank you very much for reception clerk Aizhana. She's so cute, always help us with our questions. Also Aizhana have a good English pronunciation 👍
Whenever my company goes on a business trip to Shymkent, we always stay at this hotel. It's clean, hygienic, and the service is excellent. Communication with the hotel is also very smooth. It's our only choice, and I highly recommend it.
İt is a great place to have emotional times . Eonderful friendly staff
nice hotel with a friendly staff and a good breakfast
VERY NICE EXPERIENCE~ Large and clean room, nice staff and breakfast!
The room was spacious. Staff were okay and accommodating most of the time. We had problems with the room temperature being too hot and the only solution given was "open the window." However, it did become better the next day. Breakfast could be better.
Hotel location abit far from city centre, but it convenient to travel by bus or taxi, room are great, only that aircond was not on during autumn, if aircon is a must then this is not for you
+
Good location. Breakfast with good choice of meals and exellent quality
Nice, clean and comfortable in all aspects.
I was during cold time with below -25 dae C outside. It was nicely warm inside and in the rooms.
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Shower water pressure wish to have higher.
Personnel need to be trained to match the hotel level however nothing is critical.
There was some noise from equipment in basic rooms with windows...
Nice and clean room, great staff, changed my room upon request, let me check out bit late. Gym, pool and sauna are exactly I want to exercise and spend time. Breakfast is delicious, included. Location is quite central, nice to walk around
Fantasic quality hotel and by using YandexGo (Central Asia's equvilent of Uber) you can easily get a taxi into the centre for £3. I would rather use the cheap taxi services and get the quality hotel at outside city rates. It very cheap in comparison to the quality.
Very friendly staff. Great location.
The room was spacious, I arrived late at night but the checking was fast and very efficient.
Great location and old Soviet building. Breakfast average but takeaway coffee cups good. Not enough sweet times and cakes were never topped up.
It's a bit different from the pictures; the building's hallway is a bit eerie. There's someone at the front desk who speaks English, and it didn't seem like there were many guests.
Excellent spa facilities, good breakfast, good location.
There is no kettle in the room 😜 all the rest is good enough.
It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral!
All the staffs were amazing, from the frontline to the housekeeping and managers on duty. They communicated well, speak good English, and were extremely...
The hotel is not new, but the rooms are clean. Breakfast is sufficient, all the basics are there. The location of the hotel is very good.
Apart from the good location, there is nothing good about it. The front desk had a bad attitude. They said they didn't have a charger when I asked to borrow one. Then they changed one and said they could charge my power bank. But when I came back, it was not charged at all. Bad review, bad review, bad review. The room was like a guesthouse.
Close to major interesting leisure and business spots. First room offered was a bit too noisy, but changed without a problem. Very friendly
Great hotel! They have everything. We used all the services. The breakfasts were simply amazing.
This is the true embodiment of aesthetics and hospitality in Astana. The hotel impresses with its unique architecture, and the interior design deserves special praise: stylish modern minimalism in warm natural tones creates an atmosphere of exceptional tranquility and comfort. I was incredibly surprised to find my favorite Bang & Olufsen (B&O) sound system right in my room—the sound quality is simply...
SLH never fails to deliver. This hotel is the best value hotel in Astana, the food and service is immaculate and the room is extremely comfortable. What sets SLH apart is the hospitality and I would most certainly recommend coming to this fine establishment!
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
We were in hotel second time. It was splendid . Excellent breakfast. We want back again.
1. This feels more like a museum than a hotel: The design is incredibly bizarre, with the sink and toilet separated, making for a rather small wash area. The hallway is dark, and finding your room number is a struggle. There are nearly 20 large cabinets in one room—I'm not sure why, but the lights in two of them won't turn off. Opposite the bed is a large cabinet with some artwork, and it's glass-backed...
Aktau, 130000, Kazahstan, Mangistauskaya oblast 🧭 Map
🌞 From seashore 3 min
Spa facilities: Massage, Sauna
Very poor breakfast choice.
The food of the room service not adequate to the price of the hotel and some dishes to forget.
Personnel helpful and kind.
It's out of the way so expect a long walk to the center! Overall a very nice breakfast and the room was decent! With seaside weather, it may be hard to keep the place in top shape!
It's out of the way so expect a long walk to the center! Overall a very nice breakfast and the room was decent! With seaside weather, it may be hard to keep the place in top shape!
Excellent hotel, perfect cleanliness, delicious, varied breakfasts, good staff, attentive, I liked absolutely everything. This is the best thing I had in Aktau)
It is indeed a good hotel in the area. Good location, good environment and good service. It is just a little small, but there are too few locals so it doesn't matter if it is too big. The room is not small.
Express business hotel, enough accommodation, good breakfast
I stayed here for a business trip.
The location is a bit far from the city center, but it's convenient with restaurants, coffee shops, and a shopping mall nearby. There's also a local mini-supermarket about a 2-minute walk away, which was very handy.
I'd seen previous reviews mentioning that rooms on the 10th floor were under renovation, so I requested a mid-floor room just in case. I went up to...
The breakfast was excellent, all the pastries were delicious and changed daily. It exceeded my expectations. Convenient location. However, the staff didn't clean the room at all during my three-night stay.
Hotel location nearly spot that we must to one day trip,and hotel so friendly prepare easily breakfast for us to one day trip outside city
The environment and service are both good, and it's worth recommending.
The room is cleaned daily by a professional, and even the toilet seat has a disinfectant film on it. The bathroom mat and hairdryer are from top brands—the attention to detail is impeccable! I'll definitely choose this place again next time! 😄
Nice hotel, very conveniently located - comfortable beds, however breakfast was not the best I have seen
Qyzylorda, 120014, Kazahstan, Kyzylordinskaya oblast 🧭 Map
I was surprised about the modernity of Kizilorda, and of the Sultan Plaza Hotel. Speedy check-in, friendly service, good restaurant. The room amenities, in particular the bed mattresses leave room for improvement.
I suppose this is the best that Kyzylorda can offer and it looks quite impressive on the surface but stay and you will quickly realise that this hotel is very dated and things only half work. The first thing that greets you in the corridor as you approach your room is a kind of stale smell characteristic of hotels that are past their sell by date. The room was large but had harsh lighting and curtains...
Travelling through from Almaty to Bozoi. The bed was the hardest bed I’ve ever slept on and as a global traveller there is some stiff competition. Used the gym and the spa. Gym ok and spa water was cold. Unfortunately left my shorts and T-Shirt hanging in the bathroom when I checked out. My colleague rang within 24 hours and the missing items were strangely nowhere to be seen. I know this is 1...
Nice location, old hotel with spacious room. I won’t book again
Very well located,
Rooms are convenient and spacey, providing a feel of a 3.5~4 star facility
currently being overhauled due to owner change
The room is quite old and the size is good. The bathroom has a musty smell. Breakfast is on the second floor. The basic food is not replenished in a timely manner. It is not recommended for tourists to stay here.
Right next to this landmark tower, the transportation is generally convenient. There is a currency exchange downstairs, which is very convenient. The breakfast variety is average, with more cold food, but the restaurant on the 21st floor has a good view.
Very good location, in the city center
The hotel is still a bit old, but other things are OK
Nice hotel location, small one. A bit noisy in a room when people walking in a hall. Rest - lovely
Decent location, walking distance to most sights in Astana, and taxi from airport cost 10 USD, which was reasonable. Breakfast is 7-10am, and buffet style in the restaurant attached next door. Room was adequate, views were a little strange tho. The evening/night staff guy (can’t remember his name) was a saving grace for this hotel, great English and very friendly - thank you!
Reception and cleaning services are helpful. They cleaned my room and changed my towel every day. Breakfast was served in the Georgian restaurant, joyful and peaceful place.
Nice hotel . Walkable or a short taxi ride to all attractions. The rooms are spacious. It's a bit dated but clean and functional. The breakfast was fine . It is in the Georgian restaurant next door. I would stay again in this hotel
Excellent. Is around 1,5 km from Baiterek monument and 1 km from Abu Dhabi Plaza. The breakfast was very good with a lot of choices for everyone and the staff was very friendly.
Good and hotel’s restaurant was reallyy good and food was delicious, service is so good and fast
Karagandy, 100000, Kazahstan, Karagandinskaya oblast 🧭 Map
My father and I have been visiting Karaganda for the second year in a row, each time staying for a week at the Hotel Senator, which is undoubtedly one of the best places in the city in terms of location, service, facilities, and staff. The restaurant located within the hotel, Restaurant „Balkon“, is in no way inferior to this standard – something we rarely experience. Our highest respect goes to...
Wonderful stay at Senator Hotel Karaganda. We enjoyed a lovely dinner at the hotel restaurant the night before, and the service continued to impress. For our early checkout, Arina from reception arranged a packed breakfast that was ready by 6:00 AM — generous in variety and beyond expectations. Her warm hospitality and friendly chat made my first visit to Kazakhstan truly memorable. Highly recommended
I cozy and clean hotel in the ity center. Very nice steakhouse on the second floor. Good service
Worth the money
Room clean and nice, but noisy
Good hotel in Karaganda
Pleasant stay. The staff was courteous and responsive. The location was also good with everything close by.
Nice hotel
Nice hotel, friendly helpful staff with nice restaurant, only down side is that the spa/sauna is at a high charge not noted in the hotel info
Being in a foreign country with a language barrier, I communicated through a translator. The environment couldn't compare to hotels in China, but locals said it was very good and offered great value for money. I stayed at this hotel in Almaty.
The hotel is located in the prime area and is value for money compared to the other hotels in this region. The staff are really helpful and the receptionists are the most welcoming people. I will definitely visit again.
A beautiful and clean hotel. The staff is excellent. The location is excellent. Only the price is high. Upon early arrival, they did not accept early delivery of the room until after giving them an amount of money for a day.
We arrived at 8 in the morning tired. They did not accept to hand over the rooms until after giving them money for a full day of reservation. It is very bad that paying the amount...
The rooms at this hotel are a bit dated and could definitely use some renovation. However, the breakfast more than made up for it! There was a huge variety of options to choose from, and everything was delicious.
I liked the hotel 😊 the room was large! The windows were large and there was a great view of the city. I especially remember the pillows, soft and comfortable 🫶🏼
Great size room and amazing location. Breakfast was okay
I am too lazy to write about every product, so I wrote this paragraph. This is the Nth time I buy things online. It is great. The things are cheap and of good quality. They are good value for money. I feel safe when buying and happy when using them. I feel addicted to buying. I can't stop buying. There are many varieties of things and they are very complete. It is cost-effective, convenient, and affordable...
It was good stay. We had all to have relaxing weekend. Breakfast was delicious with a lot of options. Personal was polite and helpful
The room was very large, the bathroom was also large, and the stay was very comfortable. The location is also very good, you can walk to many attractions, and the opera house is just across the street, which is convenient for watching an opera at night. The swimming pool requires an additional fee to use
Alanda Hotel has an elegant and beautiful decoration, our room was very spacious, the bed and the pillows are comfortable, and that's it. Location is not bad. We stayed there for 3 nights, and we only had hot water on the shower on the first night. That was a nightmare. Staff didn't really care or at least apologize about that. And there's no one to help you with the luggage, their service is poor...
Good afternoon. I liked my stay at the hotel. Checked in quickly, pleasant staff at the reception desk. You need to pay a tourist tax (not expensive). It’s literally 30 minutes from the airport. The rooms are clean, spacious and have everything you need. Minibar with affordable prices. Smart TV. All toiletries. Decent breakfast. There is a shopping center opposite the hotel. I liked everything.
Great hotel, located in a cozy place. Excellent service. Magnificent interior.
The bar is a cozy place to hang out with friends. The live music is great, Madina is a great singer, such a rich voice! All the bar staff are friendly, polite, and competent.
Samson is a cozy and stylish lobby in the city. Beautiful paintings and a statue. A gorgeous staircase, but lacks railings. On the second floor is the Balcony restaurant. Quite an interesting layout, divided into zones. Most of all I like the spacious terrace. You can smoke electronic cigarettes on the terrace. They make delicious coffee and bake the most delicious pizza. I recommend it.
Very good hotel. And the cuisine there is wonderful.
Aqtobe, 030000, Kazahstan, Aktyubinskaya oblast 🧭 Map
Spa facilities: Sauna, Hammam
First time stay. Staff very friendly and helpful (let me use the laundry room to iron my clothes), good hot sauna, breakfast some decent options and good coffee. The decor is a bit intense - feels like stepping into a time warp but the place has charm. Front desk staff spoke Engish which helped me a lot. Would defo stay again.
Good modern hotel in Aktobe. I recommend it. It's a pity I cancelled the reservation.
A very good cosmetologist in a beauty salon in Amsterdam. Christina is very attentive and does not inflate prices for her services. True, now they are asked to move to another place🤔 It's a pity of course, but I'm sure the clients will not lose their master
Cozy, clean hotel. Polite staff.
Excellent hotel, has its own swimming pool, sauna. Delicious breakfast. Pleasant service.
A very cozy hotel with polite staff. Breakfast is varied and delicious. A nice bonus to your stay is a free sauna and swimming pool.
I highly recommend this hotel to all my Chinese friends visiting Kazakhstan! It's a fantastic value for money, affordable yet offering great quality. The breakfast, especially today's, was excellent. Definitely worth staying here.
The room was spotless, the heating worked great, and there was 24-hour hot water. It was cleaned daily. There's also a fridge. The disposable toiletries were really high-quality and had no strange odors!
Hotel ok, but refilling slme necessity like water , tea and shampoo nptmok.
The room is spacious, the facilities are new, and the breakfast is plentiful. The surrounding area is nice, making it convenient for getting around, and parking is easy. There are also good restaurants nearby, with delicious fish. I highly recommend it; the food tastes great.
Facilities: Just as good as advertised, especially the large bathtub in the bathroom – a real highlight.
Hygiene: Cleaned thoroughly every day.
Environment: Elegant, comfortable, and cozy.
Service: The owner is very welcoming, the front desk service is attentive, and the breakfast is plentiful.
The service was terrible and the management was chaotic. The front desk couldn't find my payment record even though I paid there. The next morning, they knocked twice and refused to give me two extra bottles of water without charging me.
We stayed here for 3 nights and 4 days. Staffs are excellent, considerate and helpful.
Breakfast is served from 7-10am and they prepared a packed for each of us as we left the hotel at 5am for the tour.
After check out, the receptionist was so kind to book a taxi for us going to the airport.
The hotel is a nice place to stay and it's nearby Ascencion Cathedral, Green Bazaar and Rakhat. Walking distance...
Accommodation which is very near Zenkov Cathedral. One of the few hotels in the city which can accommodate a family of 4 in one room with adequate beds. Breakfast was decent with a good spread of food.
Fantastic location! Nice comfy room! Loved the breakfast very cosy restaurant! Very helpful staff - I am definitely staying there if I am in Almaty again.
Everything is not bad and matches with the price. Location is close to the church and bars.
The only blemish, if one could call it that, was that we were assigned a room with twin single beds instead of the queen bedroom that was booked. Also, the water hose in the bathroom did not work well. I suspect that the trigger was jammed due to the hard water. Apart from that, everything else was quite good. The bed was comfortable, the breakfast was good.
Hotel location is very good, easy access. Some tourists attractions just walking 5 - 10 minutes. 2 km to Almaty central mosque
Uralsk, 090000, Kazahstan, Zapadno-Kazahstanskaya oblast 🧭 Map
Spa facilities: Massage, Sauna
Great facilities, clean and comfortable. Continental breakfast is top quality!! Definitely a good pick if staying in Uralsk
Business stop that has everything for a quick rest or long stay and to recharge yourself after a busy day.
Very clean and large room with very comfortable mattress, breakfast is varied and plentiful with delicius hot dishes. The hotel has a well equipped gym. The location of the hotel is excellent because is in the city centre. The staff are polite and very professional. I really liked the designer furnishings and the atmosphere of this hotel.
I am very satisfied and I will return to this hotel on my future...
Generally speaking,it's better than other city's hotel.But at night there are too much noise on the street, it's very necessary to change sound insulation window. When cars pass by, I feel that the building is shaking.😂😂😂
I stayed here for one night in June and found that it was a bit pricey 87$ per night. But it has secure Parking and Wi-Fi, which I asked for.The room was nice and spacious, and allowed me to monitor their transportation facilities was illegal in a safe, discreet Parking behind the hotel.After a long day, when inside the massage was a nice treat. The hotel is situated on the main road into Oral, but...
The restaurant and bar are not that great.
The reception staff are nice.
Overall, it's pretty good. The second floor faces the street, but it can be noisy at night. There's often a wedding in the adjacent party hall, which can be quite noisy. I requested a room change, but the hotel kept saying they had no rooms. I recommend a higher floor. There aren't many restaurants nearby. One afternoon, there was an unexplained power outage for several hours. The basics are still...
Top location. Nice rooms. Defitshould try a sauna with a view to AqOrda.
Ver good hotel! excellent service!
Good breakfast, professional staff and clean rooms!!!
Very nice place, quiet and comfortable rooms. Big park zone near the hotel