7.7
Good
14 USD
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Ambassador Hotel in Almaty

🌍
Kazakhstan, Almaty, Zheltoksan Street 121
● Center: 880 m

Staff described as amazing and helpful, overcoming language barriers Rooms are clean and warm in winter with daily housekeeping and toiletries supplied Good central location close to amenities and museums Breakfast includes traditional Kazakh dishes and options like scrambled eggs and omelettes Free bottled water and tea/coffee facilities provided in rooms Some guests report unpleasant smells and old, shabby rooms with outdated plumbing Breakfast space is limited with only 6 tables for the entire hotel, causing inconvenience Quality of some breakfast items like cheese, sausages, and croissants was criticized Parking facilities rated poorly by guests Service scores vary with some guests finding it only adequate
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Superior Double room
Superior Double room
Air conditioning, shower and private bathroom
Beds:
84 USD
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Double Suite
Double Suite
Private bathroom
Beds:
180 USD
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Run of House
Run of House
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Standard room
Standard room
Air conditioning, shower and bath
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Standard Double room
Standard Double room
Air conditioning, shower and bath
Beds:
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Standard Single room
Standard Single room
Private bathroom
Beds:
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Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
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Comfort room
Comfort room
Private bathroom
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Comfort Double room
Comfort Double room
Private bathroom
Beds:
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Superior room
Superior room
Air conditioning, shower and private bathroom
Beds:
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Deluxe room
Deluxe room
Private bathroom
Beds:
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Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
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Junior Suite
Junior Suite
Private bathroom
Beds:
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Junior Suite with balcony
Junior Suite with balcony
Private bathroom
Beds:
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Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
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Triple Junior Suite
3 x
Triple Junior Suite
Private bathroom
Beds:
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
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Standard Junior Suite
Standard Junior Suite
Private bathroom
Beds:
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Standard Double Junior Suite
Standard Double Junior Suite
Private bathroom
Beds:
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Suite
Suite
Air conditioning, shower and private bathroom
Beds:
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Suite with balcony
Suite with balcony
Private bathroom
Beds:
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Single Suite
Single Suite
Private bathroom
Beds:
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Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
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Standard Suite
Standard Suite
Private bathroom
Beds:
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Standard Double Suite
Standard Double Suite
Private bathroom
Beds:
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Comfort Suite
Comfort Suite
Private bathroom
Beds:
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Comfort Double Suite
Comfort Double Suite
Private bathroom
Beds:
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Comfort Studio
Comfort Studio
Private bathroom
Beds:
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Cottage
Cottage
Private bathroom
Beds:
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More rooms

Description

Ambassador Hotel in Almaty is a three-star property built in 1990, offering a wide variety of room types including suites with balconies, comfort rooms, and even cottages. The hotel provides free WiFi, free parking, and 24-hour front desk services. Guests can enjoy on-site amenities such as a restaurant, bar, sauna, karaoke, and business facilities including meeting rooms and a business center. Cleanliness is maintained daily with toiletries provided, and rooms include tea and coffee making facilities. While the hotel has an older style of renovation, it remains functional and neat. The staff are generally praised for their helpfulness and honesty, and language barriers are reportedly not an issue. Rates start from 82 USD per night, offering a reasonable price-quality balance despite some drawbacks like limited parking and mixed reviews on service and breakfast quality.

Location

Located at Zheltoksan Street 121 in central Almaty, the Ambassador Hotel sits just 362 meters from the Aliya Moldagulova and Manshuk Mametova Memorial. It is approximately 12 kilometers from Almaty International Airport (ALA). Nearby dining options include Gloria Jeans Coffee's café at 153 meters, Asia restaurant at 203 meters, and La Tartine French Bakery at 277 meters. Museums and shopping centers are reachable within 10 to 15 minutes by taxi. An exchange office with competitive rates is situated almost opposite the hotel, making currency exchange convenient for travelers. The central location provides easy access to various city amenities and cultural sites.

Tips

  • If you plan to have breakfast at the hotel, consider timing your visit outside peak hours due to limited seating.
  • Request a room away from areas where incense burning by other guests might occur, as some found the smell unpleasant.
  • Parking is limited, so if you have a vehicle, inquire about availability in advance.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Asian, Continental, Halal, Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa
  • Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
  • Check in time: 12:00. Check out time: 14:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Ticket assistance
  • Early check-in
  • Late check-out
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • TV
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Concierge services
  • Hairdryer (on request)
  • Luggage storage
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Restaurant
Internet
  • Wi-Fi
  • Internet access
  • Free internet
Transfer
  • Shuttle
  • Airport transportation
  • Airport transportation
  • Airport transportation - pickup
  • Airport transportation - drop-off
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Nightclub
Business
  • Business center
  • Event facilities
  • Fax machine
  • Fax and copy machine
  • Meeting and presentation facilities
Beauty and wellness
  • Beauty services
Pets
  • Pets Not Allowed

Street view

Video: Ambassador, Almaty, Kazakhstan

Map

Reviews

Meals
Location
WiFi
Cleanliness
Service
Breakfast
12.02.2026 Guest
We had a very good time at hotel Ambassador in Almaty....staff were amazing and went out of their way to help us...language barrier was no problem at at. All it needs is good understanding of a traveller ers needs. N they were super in that. The rooms were clean, warm in the january winter, the washroom n toilets were clean and toiletries were abundantly supplied. We had good breakfast times with amazing kazakh traditional food items and the ambience was great. The ladies at the reception and help counter and also the security officer were mavellously helpful. Would definitely like to recommend Hotel Ambassador to all who wants a cozy stay while visiting Almaty. They even helped me clear up a missing amount from my bank account. Can't praise them enough for that... definitely lived up to the famous kazakh honesty n transparency. Definitely would like to stay over at hotel Ambassador in Almaty during future visits.
26.04.2025 Guest
We booked a hotel for a week from 03/30/2025 to 04/06/2025. But we could only stay for a day and moved to another hotel. Reasons: 1. Unpleasant smell throughout the hotel 2. Old shabby rooms, plumbing and burnt irons see photo 3. No place to have breakfast. There are 6 tables for two floors of rooms, which were all occupied. We had to take food and carry it to our room on the second floor. 4. Breakfast is tasteless. Cheese/sausages are of the lowest quality. Apples are right with stickers - labels. Croissants are week old. The only thing we found to eat was scrambled eggs and yogurt. At the same time, the staff is pleasant, who tries to work out the objections and problems of customers. 5. 80% of the guests in the hotel are Indians, who, escaping from the unpleasant smell of an old smoke-filled room, burn incense sticks. So the other guests have absolutely nothing to breathe. I do not recommend it.
07.04.2025 Aset
Dear guests of Almaty, this hotel had a very good reputation 20 years ago and was a truly awesome place! However, it's fallen into disrepair now. BUT, for the price, it still offers a pretty good value. Overall, I highly recommend it! By the way, the all-inclusive breakfast isn't Turkish, but you won't leave hungry! The bed is clean, the furniture is tired. BUT, THEY KEEP IT CLEAN!!!
27.02.2024 Guest
Excellent central location close to all amenities and museums. Oldish hotel but perfectly functional and very comfortable. Noisy kids constantly running around were a bit problematic trying to get sleep before return flight. Other than that a decent place at a decent price too. Nice staff.
28.08.2023 Guest
Was with my family in August 2023. The hotel is a 3-storey building with high ceilings in the central part of the city. When it was opened/renovated, judging by the style of the renovation, about 20 years ago, it was done very well and of high quality. It was probably very expensive and cool back then. Now the renovation is a little tired, but the hotel itself now looks neat and is kept clean. There are no complaints about the cleaning. The staff is very friendly and cooperative. All requests and questions were always responded to politely. All requests were fulfilled. Everything they asked for was brought. Rooms are cleaned daily. The bathroom has a set of shampoos, toothbrushes, gels, etc. Every day a liter bottle of water was brought to the room free of charge. There is a kettle and tea and coffee making facilities. Breakfast is not extensive, but everything you need is there. We didn't go hungry. Scrambled eggs and omelettes are made for those who wish. The coffee was good. We were pleased with the bagels and bagels. The location is extremely good. Almost opposite there is an exchange office with adequate rates. There are plenty of restaurants and cafes nearby. There are grocery stores. Museums and shopping centers are within 10-15 minutes by taxi. There are places to walk. The price/quality ratio, it seems to me, is quite good. There are free Tele2 SIM cards at the reception. Overall, we were satisfied with our stay and are ready to stay at this hotel again.
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POIs near hotel

memorial
Aliya Moldagulova and Manshuk Mametova Memorial (5 min)
Memorial to two Soviet heroines and resistance fighters who fought against Nazi occupation during WWII.
museum
Kazakh Railway Museum (8 min)
Museum exhibiting locomotives, rail equipment, and the history of Kazakhstan's railway development and transport infrastructure.
museum
Dinmukhamed Kunayev Apartment Museum (10 min)
Former residence of Soviet leader Dinmukhamed Kunayev, showcasing his personal living space and artifacts from his political career.
memorial
Viktor Tsoi Memorial (12 min)
Memorial to Viktor Tsoi, influential Soviet rock musician and founder of the band Kino.
attraction
Central Universal Store (1.2 km)
Soviet-era department store in central Almaty, iconic shopping landmark built in mid-20th century.

Cafe and Restaurants near hotel

restaurant
Cafe «Gloria Jeans Coffee's на Абылай Хана 113» (2 min)
restaurant
Ресторан "Asia" (3 min)
улица Желтоксан, Алматы
restaurant
Cafe «La Tartine French Bakery» (4 min)

Frequently asked questions about Ambassador Hotel

What types of rooms does Ambassador Hotel offer?

Room types include Run of House, Standard rooms (single, double, triple, quadruple), Comfort rooms, Superior rooms, Deluxe rooms, various Junior Suites, Suites with balconies, Comfort Studios, and Cottages.

Is breakfast included and what options are available?

Breakfast is not included in the room price and must be paid separately. The hotel offers Asian, Continental, Halal, and Vegetarian breakfast options.

Does the hotel allow pets or service animals?

Pets and service animals are not allowed at the Ambassador Hotel.

How far is the hotel from Almaty International Airport?

The hotel is approximately 12 kilometers from Almaty International Airport (ALA).

Are there any special facilities for business travelers?

Yes, the hotel offers meeting and banquet facilities, a business center, and express check-in/check-out services.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 80 USD The best time to book is July 26, with rates starting from 76 USD

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