Ambassador Hotel in Almaty
✅ Staff described as amazing and helpful, overcoming language barriers ✅ Rooms are clean and warm in winter with daily housekeeping and toiletries supplied ✅ Good central location close to amenities and museums ✅ Breakfast includes traditional Kazakh dishes and options like scrambled eggs and omelettes ✅ Free bottled water and tea/coffee facilities provided in rooms ❌ Some guests report unpleasant smells and old, shabby rooms with outdated plumbing ❌ Breakfast space is limited with only 6 tables for the entire hotel, causing inconvenience ❌ Quality of some breakfast items like cheese, sausages, and croissants was criticized ❌ Parking facilities rated poorly by guests ❌ Service scores vary with some guests finding it only adequate
Rooms and prices
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Description
Ambassador Hotel in Almaty is a three-star property built in 1990, offering a wide variety of room types including suites with balconies, comfort rooms, and even cottages. The hotel provides free WiFi, free parking, and 24-hour front desk services. Guests can enjoy on-site amenities such as a restaurant, bar, sauna, karaoke, and business facilities including meeting rooms and a business center. Cleanliness is maintained daily with toiletries provided, and rooms include tea and coffee making facilities. While the hotel has an older style of renovation, it remains functional and neat. The staff are generally praised for their helpfulness and honesty, and language barriers are reportedly not an issue. Rates start from 82 USD per night, offering a reasonable price-quality balance despite some drawbacks like limited parking and mixed reviews on service and breakfast quality.
Location
Located at Zheltoksan Street 121 in central Almaty, the Ambassador Hotel sits just 362 meters from the Aliya Moldagulova and Manshuk Mametova Memorial. It is approximately 12 kilometers from Almaty International Airport (ALA). Nearby dining options include Gloria Jeans Coffee's café at 153 meters, Asia restaurant at 203 meters, and La Tartine French Bakery at 277 meters. Museums and shopping centers are reachable within 10 to 15 minutes by taxi. An exchange office with competitive rates is situated almost opposite the hotel, making currency exchange convenient for travelers. The central location provides easy access to various city amenities and cultural sites.
Tips
- If you plan to have breakfast at the hotel, consider timing your visit outside peak hours due to limited seating.
- Request a room away from areas where incense burning by other guests might occur, as some found the smell unpleasant.
- Parking is limited, so if you have a vehicle, inquire about availability in advance.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Asian, Continental, Halal, Vegetarian Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 12:00. Check out time: 14:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Early check-in
- Late check-out
- Non-smoking rooms
- Room service
- Family room
- TV
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Concierge services
- Hairdryer (on request)
- Luggage storage
- Iron
- Bar
- Coffee/tea for guests
- Restaurant
- Wi-Fi
- Internet access
- Free internet
- Shuttle
- Airport transportation
- Airport transportation
- Airport transportation - pickup
- Airport transportation - drop-off
- Russian
- English
- Tour assistance
- Nightclub
- Business center
- Event facilities
- Fax machine
- Fax and copy machine
- Meeting and presentation facilities
- Beauty services
- Pets Not Allowed
Street view
Video: Ambassador, Almaty, Kazakhstan
Map
Reviews
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Frequently asked questions about Ambassador Hotel
What types of rooms does Ambassador Hotel offer?
Room types include Run of House, Standard rooms (single, double, triple, quadruple), Comfort rooms, Superior rooms, Deluxe rooms, various Junior Suites, Suites with balconies, Comfort Studios, and Cottages.
Is breakfast included and what options are available?
Breakfast is not included in the room price and must be paid separately. The hotel offers Asian, Continental, Halal, and Vegetarian breakfast options.
Does the hotel allow pets or service animals?
Pets and service animals are not allowed at the Ambassador Hotel.
How far is the hotel from Almaty International Airport?
The hotel is approximately 12 kilometers from Almaty International Airport (ALA).
Are there any special facilities for business travelers?
Yes, the hotel offers meeting and banquet facilities, a business center, and express check-in/check-out services.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 80 USD The best time to book is July 26, with rates starting from 76 USD

































































