3 star hotels in Mexico

I really enjoyed my stay at Hotel Hidalgo the location was perfect. The food was delicious and affordable. I would definitely stay there again on my next visit to Querétaro.

Staff is friendly, I was able to check in 2 hours early, room was clean, its been my 1st choice to stay every time I'm in Querétaro, will definitely come back

The room was great very clean the staff was very helpful. Super convenient location

Look, the bathroom is very small, the shower doesn't close properly and all the water leaks out when you shower, the balcony door isn't sealed and you can hear everything from the street, and the TV didn't work for two days; I had to tell them twice before they finally came to see what was wrong.

Very nice hotel right at the center of the historic center. The restaurant served delicious food at a good price. Hotel and restaurant personnel were so nice. Will definitely come back to this hotel.

The room was very nice, and had very comfortable beds. The restaurant downstairs is excellent. The building is filled with colonial charm. The location is excellent. All the sights of Centro is right outside your door. Everything was very clean.

Rooms given were so out of service. Toilet would not flush and bathroom was really small. Could not sleep because of construction. We didget another room which was great. All you would need is to check if everything functions.

Staff was awesome very respectful and kind. Great location many restaurants and stores, and the Cathedral are in walking distance. The only downside is the WIFI it wouldn’t connect. Other than that I felt safe, I was coming from Michoacan and it was a good to stay to rest for only one night before going to the airport the next morning.

The check-in was easy to do it

HABITACION POCO LIMPIA, ATENCION DEL PERSONAL LENTA, DESAYUNO EFICIEMTE

The staff were incredibly helpful and nice. However the beds and the overall condition of the hotel was not great. The area it’s amazing though everything in downtown is at a walking distance.

Area was good distance from main road therefore quiet to sleep. Restrooms had mold, water came out from the shower and tile was falling off. A refrigerator would have been convenient.

Wonderful staff in a dated themed hotel, but excellent for money for those on a tightbudget, you get what you pay for.

The room was very clean and there was a pool, so I was very satisfied. The Wi-Fi was fast and there were no problems. There were times when the shower did not have hot water.

The hotel has what you need and is close to restaurants and pubs. It is a cozy area to walk around and look around. There are two restaurants connected to the hotel. A cozy pool where you can order drinks. The only minus I can think of is that the wifi did not reach the pool.

Good welcoming , nice service but the water is not too hot

The staff is impatient and has no desire to satisfy and please the customer. They resolve everything by simply letting us know we can make a "complaint." The pool is under construction, which isn't communicated before booking. There was only one outlet for the TV and another in the bathroom, and none near the beds.

The service was very good. The location is excellent for my needs, as close to the bus station. There are plenty of restaurants in the area and shopping nearby. The hotel restaurant has a very friendly staff. The food is good too.  It was my 4th stay at the hotel and I would stay there again.

My first trip to Mexico was an incredible experience, and staying here made it even more special. From the moment we arrived, everything was perfect. The location is beautiful, the atmosphere is relaxed, and the service is truly outstanding. Every member of the team made us feel welcome and well taken care of. I want to give a very special thank you to Juan and Jorge. They are simply amazing and truly...

This place is great! Beautiful beach, and amazing daily sunrise yoga with Brenda. I also stayed here in December 2025 and couldn’t wait to return. The rooms are clean, large and comfortable, with no TVs, so you can truly unplug and relax. I love the hammocks on the lanais of the beachside bungalows. WiFi is spotty away from the beach/ restaurants, so download your necessities. Everything is very...

Lovely hotel by the sea, and lovely staff. Jorge at the restaurant and Orfe at the reception are both amazing !

Pocna is a very special hotel in Tulum, beautiful room,s amazing beach, 2 great restaurants, Japanese and Mexican fusion, very friendly service, we just loved our stay.

We had a wonderful time! The atmosphere is delightfully relaxed and the location is beautiful—definitely much quieter and more pleasant than the party hotel zone. As a lovely surprise, we received a complimentary room upgrade upon arrival! The staff is extremely friendly. A big thank you to Orfe and the attentive reception team for the service and the great tips, as well as to the waiters Juán and...

What a place! Absolutely beautiful setting, gorgeous accommodation and such kind and attentive staff. The perfect start to our time in Mexico. We stayed for 6 nights and for the majority of the time had the pool to ourselves - sunbathing while listening to the sound of the ocean was wonderful! Monday-Friday early morning Yoga classes are included and Brenda (Yoga instructor) was lovely. The staff...

I didn’t expect much since it was an old hotel, and it was just as I expected. However, the hotel restaurant was better than I thought.

The staff were incredibly helpful and courteous! The room was beautiful and in great conditions but the A/C was not working. The room was hot like a sauna, causing bad sleeping time. They provided a fan for the second night and that helped a little but it was still uncomfortable to be sweating while sleeping. The location of the hotel was great. Walking distance from the main touristic attractions...

Well worth the price for a convient and comfortable stay with great service.

The facilities are a bit old, but quite clean.

It's quite old and lacks facilities.

Excellent place, we had no problems

I like to stay at this hotel, they used to have restaurant in the reception area but now only breakfast. There is shop near the hotel they have food service as well but the food is kind of expensive. The rest it is secure and peaceful polite workers.

If you dont like to walk or don't have transportation, it will be hard to move around. Luckily we had Uber available. Much better than local taxi's. Property needs lots of upgrades. Staff not so friendly, at least not with us, kitchen for breakfast is limited as well. If you're in a rush, yoi cant eat there.

I recommend a restaurant and bar as close as possible where you can sit and have a laugh.

The Receptionist team ! Is amazing always ready to help ! Always with a Smile . Make my stance always Fantastic and Fun also the housekeeping are super great at their Job for all that Thank you !!! See you Next !! Kindly, Regina x

The room is very big and the surrounding environment is a bit backward. It is quite far from the scenic spot and you have to take a bus. Overall it is okay.

the property looked very old nothing updated rooms did not look like pic only two towels for bath given nothing else as for new ones when they cleaned they left same towel we had just asked for and used instead of replacing pool super small paid for a night i didnt stay due to flight cancellation

Bare in mind, this was our first trip to Mexico. The staff were friendly and very helpful. The front desk helped us to atrange airport transport and a tour. The room was clean and well cared for. It was wonderful having a small private "yard" and also being steps from the beach. Food on the premises was limited, expensive and the portions were extremely small. Bottled water was not provided.

A nice little find. Really fun on weekends with Live music and nice mix of people having fun. Good taco restaurant, nice beach house.

the pool was amazing; the staff was super friendly but not too much knowledge or the surrounding areas to grab food or entertainment. the A/C was perfect and the king suite with amazing view.

The rooms are beautiful and just as pictured. The beach was perfect and very quiet.

Disappointed in tulum Rooms were clean and cool, ,beach furniture was unkept, dirty and some items broken all along property. Breakfast was fresh and service was great at their restaurant highly recommend tostadas de pescado al pastor. The bad issue first day of our stay the water for shower/ toilet was out for 4 hours, later restored but it happened again the following day too. Don’t think will come...

Id go back for sure. Unfortunately the sargasso was horrible but thats not their fault. The rooms can’t stay cold tho but id still return

The minute you walked into that hotel you could smell the mold in the front lobby which was quite unpleasant. When you get to the room the floors are kind of stained and I had the most hideous view of a parking lot and I was off the first floor. You tell the people that work there were apathetic! I had to take an Uber back and from the airport because they only go in the hour and I wasn't waiting an...

Very clean rooms. Very friendly reception staff. Free shuttle bus service every hour to the airport. Big shopping mall in walk(ing distance. My place to stay near the airport

The only reason we booked at the hotel was for the promotion offering free shuttle service to the GNP Seguros for concerts, however, they failed to mention that they only reserved spaces for the first 30 people who wrote their name down. Kind of threw us off our plans as we are not from Mexico and wanted the safety of a hotel shuttle service to take us to and back from the concert. We managed to squeeze...

It's decent, not bad, and reasonably priced compared to similar hotels.

Facilities: Acceptable Hygiene: Acceptable Environment: Acceptable Service: Acceptable

I stayed for a week and was very satisfied with the large room.

It's 20+ minutes from the heart of the city, very noisy but clean and great views if you go up to the terrace. It's very difficult to find as GPS will send you to a totally different location. The staff were the best part of my stay here. Made friends with the two night receptionists and even hung out with them separately. The place is gated and very safe.

The rooms are not bad at all I just feel that in rainy weather it is necessary to put a dehumidifier for humidity

The hotel needs maintenance, but it has a nice architecture, the place is nice, the staff is friendly and attentive.

A very nice place, quite clean, the attention is excellent the price is affordable, perhaps the only "but" would be the. Issue regarding accessibility since the accesses do not have a wheelchair ramp, so I suggest you consider it

The accommodation is comfortable, without being all that good. Its rooms are very well furnished, what they have against is the heat and it only has a fan. The cleanliness in this place is unbeatable, everything very well. Highly recommended. I give it 4 stars because it does what it promises for the price you pay.

My family stayed here for five nights total and it was the best hotel for us. Great service, clean, with a very nice restaurant with delicious food. We tried a massage and that was wonderful as well! The hotel's landscape and garden are gorgeous and well-maintained. Thank you!

You are not allowed to bring your own alcohol beverages. They will charge you, the hot has a tub is part of the spa and it hourly charge!

I love the SPA and the personal is excelent

We only went for spa services 2 facials. The girls that work there are super sweet but we didn't speak Spanish so after numerous questions got my boyfriend on the phone to translate. Good thing because we paid for 2 facials and learned the can only do 1 at a time. One of us choose a pedicure instead. My friend loved the 1.5 hr facial. My pedicure was ok different than what I'm used to in the us. The...

Lovely Hotel, with very friendly, helpful staff!! The grounds are green & beautiful. Market & restaurants very close.

It was super nice, the staff were very attentive and polite, and the place was very clean and tidy. It also has many amenities. We would definitely go back!

The Hotel was Very Clean and Safe!! The location was one block away from INM where i had to go to get my permanent residency here in Mexico. The staff was very friendly and helpful. The room didn't have A/C but they brought me a very nice Fan. If i ever need to go back to that area of Puebla i will be staying there again!!

Everything was good, the only thing it doesn’t have A/C

The parking is inside the facility and you can only access to it with the room key so it's pretty safe. The receptionist was really nice and helpful and there is an area where kids can play next to the pool.

I really liked the location, 1.2 km from the city center. The best thing was that they gave us access to the pool by booking in advance. Parking is available in front of the rooms. Easy access if you have a wheelchair.

Everything is very good, only that the bedroom or manager enters your room even when you are inside.

In the middle of the hotel there is a tree! There is a parking space, the workers are so nice! I loved the hotel so I extended my stay 7 days more. Highly recommended! Thank you for taking care of the beautiful tree.

Good place to stay, amenities were good buy reception was a little unfriendly( not rude but it doesn’t matter it’s a good place). Other than that the complex is beautiful and really great place.

The hotel was good. But the room we got was located in the front and noise was very bad. Get a rear room.

A really quiet hotel with good people who are reliable in what they say.

A really quiet hotel with good people who are reliable in what they say.

The hotel was very clean and the staff was also very nice. I am very happy 

This is a stunning hotel. Breakfasts are superb. BUT: They have a big problem with noise from a local bar which kept us awake until 3.45 am

I really enjoyed my stay at Pug Seal. The location is excellent, just a short walk from the Zócalo and the Santo Domingo church. The staff were exceptionally kind and helpful, and breakfast in the common area was both delicious and full of local flavors. My favorite spot was the terrace, with its view on the relaxing water installation. The room we had was spacious and well equipped. The only drawback...

Amazing experience at Pug Seal. The staff and team were very helpful and accommodating. Our room was spacious enough and has all the necessary amenities. Great coffee at the reception. The breakfast area is so charming and the entire hotel is filled with interesting art pieces.

Love, love, love! This boutique hotel is beautiful, an old house with 22 rooms. Included breakfast is fantastic. Loved the concept! Can’t wait to visit the other hotels they have in Polanco Mexico City

This is a stunning little hotel in a bustling part of oxaca! Close to everything. The rooms are just breathtaking. Clean, well maintained. The little water feature in the courtyard is beautiful and our daughter enjoyed the swings. The breakfast was just spectacular!! At par with any of the fancy restaurants in the city. The kitchen staff were very accommodating, cooking for us an hour early when...

This is a beautiful boutique hotel in a renovated building. It has stunning murals on the walls. All of the staff were very friendly and helpful. Also, the breakfasts were varied and very tasty with local ingredients.

I was on a business trip there and chose this hotel in the city center. The location was great. The hotel building was very old and had no exterior windows, only interior windows, which is typical for the city.

On the edge of the small square, within 5 minutes there is Hualong Chinese Restaurant, which is very good. The environment is also very good. The hotel itself is also good.

Although location was really great , the noise from nightclub was insane. Couldn't sleep well though...

The location is spot on. Really friendly staff working at the door.

The location is quite convenient, right in the center of the ancient city, other aspects are quite ordinary, the room area is not large, the facilities are average

Very good, the hotel's services are very good, everyone can start

We loved Luis ! He was always so kind and helpful.

I love this place! I have stayed here many times over the last 10 years and it’s always my favourite. I always come back! Perfect location! Lots of cafes, restaurants, bars all within walking distance. The beach is 20min by bicycle (5min by car) Large rooms, comfy bed and pillows, clean, beautiful pool area… great food and drink selection. And amazing team!

The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.

Very nit and quint little place. Will definitely stay again

Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town

Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.

Room are in the small side, breakfast is good and location is great. Service is lacking, to get an invoice they don’t follow up and make you waste your time, either they don’t make it or will ignore you

The location of the hotel is very convenient. Opposite is the largest shopping mall in Mexico, and next to it are KFC and Pizza Hut, which is very convenient.

Location is good as well as a large shopping mall SEARS on the opposite side just takes walking around 8 minutes. Simple and clean, and RF is a restaurant in case you don't want to take ride to the downtown.

Giving 3 stars because: 1. Some of the alcohol dispensers were empty for days. 2 Most of the people at the reception were nice but they don't take ownership of the short comings of the hotel. I.e asked several time to get a cup and sugar for the coffee machine and their answer was, not my job its the job of the kitchen!!! It was more helpful the people at the valet parking than the people in the reception

Reservation was cancelled due to some policies after 18hrs.

We have stayed here many times and would highly recommend it.

We loved the locations of this hotel! The room was nice, clean and big!

We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!

Clean rooms, friendly and helpful staff, SUPER comfy beds.

The staff was very helpful. The room was clean but

This hotel is nice, everyone nice, luxury style room. Great location. Only problem is that the water for tub is barely warm, so it’s impossible to take a bath, it’s very odd, by the time you fill the bathtub, it’s cold again, which was a let down because I waited all week for that bathtub moment, and they have a coffee maker in the room but provide no coffee for it which is confusing. Other than that...

Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it.

The hotel is in a great location, right in the Historic Center. Rooms are cleaned daily. Unfortunately, they lack a hairdryer, refrigerator, or kettle. A huge plus of the hotel is its excellent Mexican breakfasts and friendly chefs.

The location is great, the rooms are relatively clean and spacious, and the breakfast is substantial. It was a very good hotel. My only concern is the lack of a refrigerator in the room. There's a market nearby, so finding food isn't a problem. There's even a Sukiya (open until 10 PM)! The station is close, and it's only about a 10-minute walk to the Zocalo, making it very convenient for sightseeing...

The hotel is right near the wholesale market. Just across the street is the subway entrance. Very convenient. A bit noisy, but otherwise good.

The hotel is good, the service is quite good, and the environment is nice.

It's OK. If you look at the price/performance ratio, it should be above average. That's it.

Reasonable price, good service attitude, good breakfast, very close to the famous Yiwu Trade City in Mexico City, convenient transportation, subway outside, very quiet at night

Very nice hotel, it had everything you need and more, large spacious room and bathroom with nice furnishings, great service and the food was very tasty! I would love to come back!

Enjoyed our stay immensely. The hotel food was fantastic, exceeded our expectations. When they clean your room, they are meticulous and thorough. The location is great -- just a few blocks from the shopping and restaurant area in Polanco. Felt safe walking to and from hotel to eat/shop, even at night. Some reviewers note there is city noise. Mexico City is just...loud. It didn't bother us. Hopefully...

Great hotel for a stay in CDMX. The staff are amazing and accommodated all our needs with a little one. The breakfast included in your stay is excellent. Very cool art and our room had a private deck and jacuzzi. The location is walking distance to great museums and parks. Highly recommend. We will be back for more pug life!

Wow! This hotel is so unique and decorated with the most spectacular art. There are beautiful garden and rooftop common areas for reading, working, etc. The rooms were comfortable and artistic, with AC! The staff are also incredibly friendly and very kind to those who are learning Spanish (not native speakers). Food was delicious also. Highly recommend!

Beautifully designed hotel located in a posh neighbourhood with many great restaurants nearby. Beware that the hotel has a huge variety of rooms - some are a lot better than the others. The first room we were allocated was on the GF right next to the reception and the road outside so it was quite noisy; the other room the hotel offered us faced the back and was much quieter / comfortable. Service...

The best and most cozy hotel in Polanco area

I am covered in bedbug bites. The hotel is extremely dirty. The location is good, but it’s absolutely not worth it.

It’s kind of dirty. There was hair from the previous tenant on my bedsheets. Walls are paper thin And quite loud from the streets

Very nice room with a living room and kitchenette, better than expected. Microwave, coffee maker (although faulty), minibar, good air conditioning, and two TV screens. Unfortunately, the restaurant was closed (under renovation) and the gym is very, very limited. But overall, it was quite good and at a very good price.

Everything was great, the only bad thing was that because I bought through this app I couldn't invoice.

the location is perfect, i can go to most the attraction in walking distance. It is a little bit noisy at night as there are many restaurants and Bar downstair on the street.

Great hotel in the middle of everything. Very friendly staff