Cala Font in Salou

Pretty nice hotel in a really nice location
Aprox 60 meters to beach. If you have problems walking this hotel is in my opinion is probably not for you. Steep road at front to beach and slightly hilly around. Quite a lot of steps inside hotel to pool and restaurant the hotel does have lifts but not all direct from top to bottom you may have to change lifts. When busy you may have to wait as they only hold about 5 people. Food not bad but not my cup of tea we saw a lady walk out of the restaurant with two plumbs and was stopped at door and told you can’t take anything out of the restaurant. Sorry but I thought that was bang out of order after all they and everyone has already paid upfront for food half or full board. Went up to pool bar on roof sun loungers are not free like at pool 10 euros and that was for 3 hours not good I’m afraid. Nice hotel but not without problems 6/10

On the night of October 18, a pipe burst in the hotel and the rooms were flooded with water. We wasted our time trying to deal with this situation on our own. The people at the reception ignored me. Despite the emergency, the hotel staff did not even offer basic words of apology or thank you for understanding the situation or apologize for the inconvenience caused. I was tired and upset because I had a flight scheduled the next morning and I could not rest at night because of this situation. As a result, we were given another room that had only two sockets at floor level, which were difficult to find, we had to move the table with a mini refrigerator at 1 a.m. to find a socket and charge our phones before the flight, there was also a bad smell in the room. I was offended that the receptionists were polite only with older people, but we looked young and the staff were not at all friendly towards us. We pay the same money as everyone else and deserve polite treatment and attention. When we checked out of the hotel, the staff also did not apologize for the situation at night and did not compensate for anything.

Food:
The first two days the hotel did not have good options for vegetarian food. At first the worker said that you can have salad. I said that I want hot food, I can not eat only salad. The chef cooked us spaghetti twice for which I am grateful to him.

The walls in the hotel are very thin, so you can hear other people very much. We were lucky that there were not many people during our vacation and it was noisy only occasionally.

There is a beach, a market and a bus stop nearby. The center can be reached in 15 minutes by bus (2.10 €).

The hotel indicates that it has 4 stars, but they can't provide you with the most basic thing - a polite and friendly attitude.
When we arrived at the hotel, the girl from the reception was not friendly. It seemed that we were not welcome and she was doing us a favor.

When there was an incident with the flood of rooms, many residents were lucky that they were inside the room at that moment and were able to take out their things on their own because the hotel employees did not worry about the safety of visitors' documents, phones and laptops and you would not even be told that there was a flood in your room and that your things were flooding at the moment.

So that’s our experience in the Cala Font hotel.