Novotel Phuket Kata Avista Resort and Spa Hotel in Kata
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Description
The hotel is situated in the Western part of the island of Phuket, a 5-minute walk to Kata beach, close to shops and restaurants.
Built: 2008
Location: 45 km from airport, Phuket town, 10 km from Patong beach on the West coast of Phuket, in the Bay of Kata.
Consists of two 5-storey buildings.
The hotel has 143 rooms.
Total area: 5600 m2.
Beach: public sandy beach, 500 m from the hotel (2 coastline). Between the hotel and the beach road runs. Umbrellas, sunbeds, mattresses – for a fee.
Deposit on the arrival day!
On the hotel territory: 1 restaurant , 2 bars, 1 meeting room (80 persons), 1 outdoor pool, SPA, Laundry, elevators, safe Deposit box at reception (free), business centre , wireless Internet access in lobby (free)
Attractions: fitness centre, pool, sauna for a fee, Jacuzzi fee, massage fee
For children: 1 outdoor pool, mini-club (age 4-12 years), Babysitting service (fee), kids menu, restaurant – children's chair, children's Playground, baby bed (on request)
The distance to the nearest airport is 45 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Chinese, American Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is THB 2,000.00 (approx. US$61.66) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, AmericanExpress, Visa, MasterCard, JSB, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Chapel
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Non-smoking rooms
- Room service
- Fridge
- Smoking allowed in bedrooms
- Family room
- Cable TV
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Accessibility features
- Iron and board
- Laundry
- Concierge services
- Dry-cleaning
- Hairdryer (on request)
- Luggage storage
- Telephone
- Bar
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Poolside bar
- Free Wi-Fi
- Free internet
- Shuttle
- Airport transportation
- Russian
- English
- Tour assistance
- Billiards
- Hiking
- Entertainment
- Sun Deck
- Parking
- Water park
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water fun
- Beach/pool towels
- Business center
- Fax and copy machine
- Conference Hall
- Darts
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 490 m. It takes 7 minutes To the beach!
Street view
Video: Обзор отеля на пляже Ката Пхукет Новотель Ката Novotel Phuket Kata Avista Resort and Spa
Map
Reviews
There was one unpleasant incident during our stay which I prefer not to detail here, as it was handled professionally and elegantly by the reception team. I appreciated the way the situation was managed.
Food quality was good, but in my view overpriced.
If I were to return, I would choose breakfast only rather than half board.
The breakfast selection was solid, but lunch and dinner did not justify the additional cost for us.
Service at lunch and dinner was also very slow — meals consistently took minimum 1.5 hours from ordering to finishing, which means you lose a significant part of your afternoon or evening dining in the hotel.
Out of four 4- and 5-star hotels we stayed at in Thailand, this was the one our 5-year-old daughter enjoyed the most, for two main reasons:
1. Kata Beach is truly beautiful and a major advantage of the location.
2. the aquatic and underwater scooters in the pool are a fantastic concept and extremely fun for children. The only disappointment (from our daughter’s perspective) was that the scooter program was quite limited and often unavailable when we checked.
Overall, a strong family-friendly hotel with a great location and memorable activities, but with room for improvement in pricing, service speed, and activity availability.
The room is large and had a great sea view with some nice sunsets. The bed was comfy. However, the sound proofing is awful. There was a lot of noise coming from both the lobby and the pool area. The rooms really need a refurb. A lot of the furniture is cheap, hollow and outdated. Things are awkwardly placed as well e.g. to open the curtains you need to undo the curtain tie which is right below the ceiling lamp and I banged my head on it. We also only had one towel returned to us and one day they took the bath mat and we had to ask for it back!
The breakfast was quite poor. There is no air con in the breakfast area or the lobby. So there are flies and the food just didn't seem very fresh. The eggs were overcooked, the coffee was not hot and I never got the pancake I ordered. It also doesn't seem to change much each day.
The pool is quite small and didn't seem very inviting. When relaxing by the pool I noticed a QR code with an ordering system and thought great, I can order a drink to my seat. 30 minutes went by and nothing. I went to the bar and they said it doesn't work and they'll bring it over. Another 30 minutes went by and we had to go get the drink ourselves! If it doesn't work, then just remove it.
Unfortunately this was a common theme. We noticed a pool table in the lobby and I was excited to have a few games. The pool cues are broken, the table is awful and all the balls just end up at the sides. We gave up after a few shots. It just felt like the hotel really needs some love and care put into it and a complete refurbishment. Sadly I will not be returning.
We had an issue with our Accor membership and the front desk staff sorted it out after a few hours - so that was excellent.
The staff are lovely and accomodating but I found we really needed to search for staff at times.
The pool is nice, but quite small and not enough sun loungers to go around. So many are reserved early on and at times you never see anyone actually sit on them.
The spa was nice and clean. Bee and Pam gave our kid junior massages and they were both content. Thai massages for the adults were ok but nothing amazing.
The gym consists of 1 exercise bike, 2 treadmills, an elliptical, a bench and some god awful weights that are difficult to hold. Lucky there are a few gym options nearby for those who need it.
It's located on a hill and i enjoyed the walks up and down as it was unintentional exercise!
Overall, if you want to be at Kata Beach - this is a great spot.
at reception desk, the restaurant and bar staff, waiters and waitresses, the room maids all of whom expressed genuine attentiveness, friendliness, courtesy, always asking if we had a good day and always helpful.
Plus a special thank you to chef Adam Reez who prepared a special meal for us on our last night which was delicious! And he took the time to ensure we were totally happy with our dining experience, couldn’t have asked for more.
Also special thank you to waitress Pla and waiter Aon who never failed to make sure we were happy with our dinner and drinks choices and went out of their way to ensure we were totally comfortable, so attentive, helpful and genuinely friendly, can’t thank you enough.
Also a special thank you to head chef Nazeem who always had a smile and friendly word at breakfast time, not to mention his perfect omelettes!
Overall we had a wonderful experience at Novotel Phuket Kata Avista Resort and Spa, thank you and we’ll be recommending you to any of our friends and family visiting Phuket Island in the future.
Best wishes always
Selwyn and Millicent Brown.
Only downfall is the hike up and down the road to the Hotel. Other than that we are enjoying.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Phuket Kata Avista Resort and Spa Hotel
How much does it cost to stay at Novotel Phuket Kata Avista Resort and Spa Hotel ?
The cost of staying in Novotel Phuket Kata Avista Resort and Spa Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 76 USD. Enter your dates to see the exact offer prices.
Is it far from Novotel Phuket Kata Avista Resort and Spa Hotel to the nearest beach?
It takes 7 minutes to reach to the nearest beach.
Is there anything special for children in Novotel Phuket Kata Avista Resort and Spa Hotel ?
Novotel Phuket Kata Avista Resort and Spa Hotel offers Water park, Children's playground and Kids' club specially for kids
What are the check-in and check-out times at Novotel Phuket Kata Avista Resort and Spa Hotel ?
Check-in at Novotel Phuket Kata Avista Resort and Spa Hotel is possible from 14:00, check-out is until 12:00.
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