The handwritten welcome card was a delightful surprise for my son, and the butler thoughtfully added an extra bed for him. The children's amenities in the room were of high quality and well-stocked
The gym and pool are beautiful. Expensive but definitely worth it
Our family trip over Chinese New Year brought us back to Rosewood, our top choice, for the second time. My son, as always, absolutely loved it
We enjoyed afternoon tea at the 7th floor executive lounge – those crisps were delicious! The room's detailed decor made for a comfortable stay, and the welcome desserts were a nice touch
A special thanks to the butler team, especially Lucas, Betty, and Yolanda, who truly made us feel at home
During the Spring Festival, I needed red envelopes for my friends' children, and the butler team immediately helped me find some – that was incredibly heartwarming! The turndown service was also perfectly done, everything neatly tidied
Breakfast is delicious, and the gym is well-equipped. Plus, the pool is never crowded!
Great stay!Everything was perfect. The view was amazing, and the location was very convenient. The staff was incredibly nice and patient, especially during check-in. Thank you so much!
It was a visual feast to enjoy the sunset and truly relax. The service was attentive and responsive to all our requests
The layout was well-designed, with clear distinctions between areas and excellent wet/dry separation
Choosing a west-facing room allowed us to overlook the main city, with faint glimpses of the Forbidden City's yellow roofs, Beihai Park's white pagoda, and Ritan Park's green lawns
The Cloud Hotel offers spacious rooms with high ceilings, bright interiors, and elegant decor
Beijing, Section H, Yingkun Century Building, Courtyard 6, East Automobile Museum Road (14 km from centre) 🧭 Map
Areas for improvement:
The bathroom is not completely separated into wet and dry areas, the shower and toilet are together. It is recommended to add a non-slip mat in the shower, otherwise it would be dangerous
This hotel exceeded my expectations for its price point. The room was well-equipped, with plenty of hot water and impeccable cleanliness – even the nooks and crannies were spotless
Really good experience. Hotel is new and really clean. We got a free room upgrade and they even let us enter the room at 9am (normally 2PM). Staff was helpful and nice:)
The service was incredibly warm too; they noticed there were two of us and kindly upgraded our room. They even proactively gave us a small fridge magnet, which I loved
I was on a business trip to Beijing and stayed at the Vision Hotel. The room was very clean, large, with beds on both sides, and the price was quite affordable
The room was clean and tidy, and the soundproofing was excellent, making for a very quiet night's sleep. The breakfast was quite varied as well
Friendly staff and great location. However limited TV english speaking language. To improve is to change and to be perfect is to change often. Good luck Marco Polo team
Very near to bird's nest and Olympics park. There are bus stations and metro stations nearby the hotel. Plenty of restaurants and super markets nearby too.
The hotel has indoor swimming pool and hot bath. Great service with daily room service.
Great location to Olympic Park and China Open Venue. Near subway station.
Highly recommended to stay.
Very good location. Near Olympic park and many other restaurants and shops. Had a fitness room and a swimming pool.
Pretty solid value hotel, nice bedding and towels. Thanks to James for helping me with late checkout.
In terms of details, the toilet paper provided by the hotel alone was better than what I've encountered in other 'five-star' hotels. Such small details reveal thoughtfulness, thank you!
Beijing, Haidian South Road, Haidian District, 36 (9 km from centre) 🧭 Map
Pool: Pool
There is no pool but there is access to the pool next door
The facilities are really dated, and there's no Wi-Fi in the rooms, which is a major drawback. The staff were very warm and helpful though, and they tried to accommodate us by offering several room changes
Easy to find
Decent facility
Gym and swimming pool NOT opened due to maintenance.
Unfortunately, we kept running into issues, either with noisy air conditioning or problems with the bathroom. Honestly, I wouldn't have stayed here if my relatives didn't live so close by
Old furniture, pool and gym closed . Very friendly staff
Swimming pool has been closed for many months. Hotel is generally in a very tired state with no updates to rooms for many years (as evidenced by small flat screen televisions).
Beijing, No. 26 Xiaoyun Road, Chaoyang District (8 km from centre) 🧭 Map
Pool: Pool
The room is excellent, located near Sanyuanqiao. It's an old-money style, five-star hotel with incredible value for money. The lobby is spacious and grand, the room facilities are great, and the service is also excellent
I booked this hotel for my Mexican clients who were traveling in China. They absolutely loved it and said it's a hotel they'd choose again if they came back to China
The pool area was well-maintained, and we made good use of it during our stay. Overall, Grand Concordia offers a blend of history and modern amenities that made our trip enjoyable
The hotel has an old-world charm that creates a unique vibe; it's definitely a place with character!
One of the highlights was the breakfast spread, which was impressive and offered a variety of options to start the day right
We particularly enjoyed the fresh fruits and local delicacies. The swimming pool was another fantastic feature. It’s worth noting that you need to wear a swim hat, which they sell for 20 CNY
The breakfast restaurant has an elegant ambiance and warm, friendly service. The staff at the entrance greeted us with smiles and actively guided us to our table. The breakfast itself was abundant and delicious.
Beijing, 28 Huaweili, Panjiayuan (8 km from centre) 🧭 Map
Pool: Pool
There are also staff members on the second-floor restaurant who can guide guests to their destination. Breakfast is replenished quickly and has a fairly complete selection
What stood out the most was the staff—they were consistently friendly, professional, and always ready to help with anything I needed. Their warm service really made my stay enjoyable
Great location, just a 5-minute walk from Panjiayuan subway station. The hotel is clean and well-maintained, and the service is excellent, making you feel right at home
It's very close to the subway station, and the hotel service is excellent. They greet guests when they come in and out, and the cleaning is done promptly
I had a wonderful stay at Henan Plaza Hotel during my visit to Beijing. The hotel is well-maintained, elegant, and offers a calm, welcoming environment
I stayed at this hotel for 5 days and had a wonderful experience. The location is very convenient, making it easy to get around and explore the area
Beijing, No.19 Ronghua Middle Road (18 km from centre) 🧭 Map
Pool: Pool
The children were tired from swimming, and the restaurant was about to close, so the housekeeper took us to eat. This bowl of noodles was so delicious
I stayed at Chaolin Songyuan Hotel with my children for the first time. The service was very good in all aspects. The hotel staff were very enthusiastic and polite. Any problems could be handled quickly and thoughtfully
Every staff member is very patient, meticulous and thoughtful. Very good experience and trip, I will go again next time. Facilities: Intelligent
Hygiene: Very clean
Environment: Elegant
Service: Thoughtful
The housekeeper service is very good, all problems are solved immediately! When I left, I forgot something and helped to deliver it. I mainly visited the water park, hot springs, and VR game space
This time it was my child's birthday and he received many gifts. The buffet was delicious and the service was first-rate. Especially the housekeeper Wang Feifei was meticulous and patient
The room was clean, and fruits and snacks and yogurt were delivered every afternoon. The children's playground was rich in content, and the water world was the favorite of children
The pool is open to the public and is being trained, so you have a maximum of two swimming lanes available and you are still pushing the others there
Beautiful, clean, comfortable, the food is fantastic. a swimming pool is. Loved
Hotel is old, towels are old, bathroom is not properly cleaned
This hotel is comparable to 5* hotels in Europe. Everything is just perfect, nothing to add, everything is close. Slightly soured the attitude towards Russian (quite possibly due to the behavior themselves)
We asked for more toiletries for we stayed for 2 nights and they gave us 5 days worth of toiletries. We had a great view on our room thanks to the other review that recommended the east side of the hotel
Very pleasant, and the Breakfast complete. A good place for families. The room is nice, big bed. All the amenities. Clean, smells fine and most importantly no mould??⭐️⭐️⭐️⭐️
Beijing, No.106 Zhi Chun Road (8 km from centre) 🧭 Map
Pool: Pool
I would surely return and recommend it to travelers who value consistency and luxury
I was very satisfied with my stay for the past few days! 👍 I highly recommend it for families traveling together (especially since those with seniors or children have more needs 🥰)
Front desk Tom Lu and housekeeper 王晋萍 are very helpful and respectful
Their demeanor was arrogant and dismissive, completely disregarding the basic principles of guest service that a hotel should uphold, and directly contradicting the professional service image expected of a high-end establishment
I hope your hotel addresses these management loopholes, strengthens professional training for its staff, optimizes room allocation procedures, and genuinely improves service quality to avoid damaging your brand's reputation and guests' interests
Compared to mid-range brands like All Seasons and Home Inn, your hotel, as an international high-end chain, showed significant shortcomings in service response speed, complaint resolution capabilities, and staff professionalism
Beijing, No.26 Huaweili, Panjiayuan (8 km from centre) 🧭 Map
Pool: Pool
This hotel is a hidden gem, offering a peaceful retreat while still being conveniently located about 800 meters from the subway station. The property is well-maintained and not at all dated, with excellent facilities
As someone from Nanning on a business trip to Beijing, staying at the Guangxi Hotel felt just like home
The breakfast was good, and the environment was very pleasant. The hotel is conveniently located with easy access to transportation. If you don't fancy the hotel's breakfast, there are plenty of options just outside
This hotel is in a very convenient location with plenty of dining options nearby and easy access to transportation. Plus, they offer free parking, which makes it excellent value for money
The room was clean and tidy, the pillows were super comfortable allowing for a great night's sleep, and it was very quiet. Parking was convenient and free. Definitely worth staying here.
The hotel was excellent; the entire check-in process was pleasant and reassuring. The room layout also incorporated Guangxi elements. Xiao Liu at the front desk provided smiling service
Highly recommend this place to everyone! The location is super convenient, making it easy to get around. The room was exceptionally clean, and all the facilities worked perfectly
We had a fantastic stay at this hotel. The location is perfect, and the room was one of the most spacious we have experienced in China
good and attentive service by 萱萱, good clothes washing service as well, but room maintenance is not the best and shows it ages
The nearby Xidan station gives access to lines 1 and 4, providing an easy way to reach Tien'anmen, the Forbidden City, the Temple of Heaven, the Summer Palace as well as walking street areas such as as TQuianmen, Dashilan, Wangfujing and Shishahai
Air conditioning was strong and cooling with added humidifier and standing fan. Checkin staff 贝贝was extremely friendly and engaging. Often checked on our stay satisfaction
Last but not least, the personnel was very friendly and helpful, supporting us in bookings and providing us with information. In particular Xuanxuan/Candice supported us also through WeChat all along our stay
Beijing, Dongzhimen Nei Ave 19 (2 km from centre) 🧭 Map
Pool: Pool
Huge thanks to Dongyu at the front desk for the warm service! They even gave us a complimentary upgrade to a suite, which was really thoughtful for someone who's been a loyal guest for over a decade
I'm a returning guest, and the hotel's location and service are excellent. However, I need to provide a small piece of feedback, and I hope you won't blame the staff member involved
Excellent service experience, convenient location, and we even got upgraded to a suite!
We chose it specifically to eat at Huda in the evening, and there are many other dining options nearby! The front desk and all staff members provided excellent service – warm, efficient, and thoughtful
The full carpeting throughout the room was great. The front desk staff were very responsive to all requests, and the cleaning ladies provided excellent service
The location is easy to find, convenient for shopping and walks, and offers great value for money. We had a very comfortable stay! 👍🏻
Had so much fun, very big room and clean
Has all the necessary thing in the room
Soap body lotion and more
Came to Beijing with the kids for spring break, and didn't arrive at the hotel until after 10 PM
The front desk upgraded us from a standard room to a suite, which was a very pleasant surprise! The hotel is located within the Second Ring Road, and it's within walking distance to the subway, so the location is great
The room was spacious and clean, the service was excellent, and the location was super convenient. It's really close to Tiananmen Square, the Forbidden City, Wangfujing, Longfusi, and Union Hospital
He made us feel right at home, was polite and friendly, communicated smoothly, and handled issues promptly and efficiently. He truly demonstrated excellent professionalism and service awareness
The hotel's front desk staff, Li Jinze, provided warm and thoughtful service. He was very considerate and meticulous, with a kind smile and proactive assistance
Beijing, No.8 North Dongsanhuan Road, 朝阳区北京市 BJ, China, 100004 (6 km from centre) 🧭 Map
Pool: Pool
The hotel service was excellent! They went above and beyond to help, always responsive and accommodating. My 91-year-old international friend was very happy with their stay here. I'm especially grateful to Ms
Stayed at this hotel for a business trip. Overall, it's pretty good, with an average rating of 4. The room had a unique scent; after a while, I got used to it, but it was a bit off-putting at first
Zhao Xiu Ping, a cleaner, who was incredibly warm, meticulous, and patient in taking care of my friend. Thank you, thank you, thank you! May good people be blessed with peace their whole lives!
The rooms and restaurant were great, fully equipped with everything you need. The service was excellent too, and they even gave us a little gift when we checked out.
The service was incredibly thoughtful, and the location is excellent. It only took half an hour by taxi to Capital Airport, making it convenient to get anywhere! This stay, the hotel upgraded my room for free, thank you!
This hotel has an amazing location. The lady at the front desk was very polite and helpful. She can speak English as well. The room was small, but comfortable and clean. We definitely enjoyed our time at this hotel.
Beijing, No.16 Guangshun North Street (10 km from centre) 🧭 Map
Pool: Pool
When I checked in around noon, she even gave me a discount voucher for the lunch buffet on the second floor. The price was great, there was a wide variety of dishes, and overall it was excellent value for money
Had a fantastic business trip stay here. The room was clean, quiet, and perfect for both work and rest. Mia at the front desk was incredibly friendly and helpful
The location is super convenient and the front desk staff are warm and efficient. Although the hotel is a bit old, the overall cleanliness and management are great
The room was spotless and the bed was incredibly soft and comfortable. The hotel's ambiance is top-notch
Angel at the front desk was exceptionally attentive and thoughtful; she always anticipated my needs and fulfilled them promptly. The service was absolutely outstanding
The restaurant was decorated with a New Year's theme, featuring beautiful fruit towers, dumplings with messages of good wishes, and authentic old Beijing snacks
Beijing, 1 Dong Fang Rd, North Dong Sanhuan Rd (6 km from centre) 🧭 Map
Pool: Pool
A huge thank you to Sun Jing, the head of housekeeping, and Sun Yuantao, the gym manager, for preparing my room! It happened to be February 2nd, the 'Dragon Head Raising Day,' which also coincided with the managers' experience day
Five-star recommendation for Hilton Beijing! Pang Shuanghong and Song Jingjing provided professional, enthusiastic, thoughtful, and heartwarming service, making the entire experience excellent
An absolutely amazing hotel! I used to think Beijing lacked good service, but this experience completely changed my mind. It's been years since I've stayed at a hotel with such excellent service
This hotel is the closest to the visa center. It's a bit old, but the overall service is still good. The room service staff are very enthusiastic, and the doorman is also exceptionally kind.
My stay at the Hilton Beijing was absolutely perfect! A special thanks to CiciLi and Susαnwαng for their meticulous and thoughtful service
The hotel's location is excellent, just a few minutes' walk to the embassy, which makes getting around super convenient
Beijing, 16 Jia, Xi Da Wang Road (8 km from centre) 🧭 Map
Pool: Pool
Service was really nice professional rooms were big and comfortable beds weee also really nice and so are the support and staff cheap hotel around good spots for eating lots of good cruisines overall very excellent experience
Excellent location and the breakfast was incredibly rich and delicious. Whenever we needed anything, a quick call to the front desk and it was delivered almost instantly. All the staff were super nice
The room was spacious and clean, the environment was quiet, and the amenities were complete. The staff were all very friendly and the surrounding transportation was also very convenient.
Because of my work, the staff even gave me a disposable container and told me to take whatever I wanted, which was so down-to-earth 🎉
At check-out, they even gave us a small gift and flowers, which was a lovely touch. I'll definitely choose this place again! 👍🏻
Our stay at Mercure Hotel Beijing was a pleasant and comfortable experience overall. From the moment we arrived, the staff were welcoming, attentive, and efficient, making the check-in process smooth and hassle-free
Beijing, Yinhe Road, Shijingshan District, 1 (15 km from centre) 🧭 Map
Pool: Pool
Facilities: Comprehensive
Cleanliness: Spotless
Environment: Beautiful
Service: Attentive, though it would be great if breakfast offered more variety.
I often stay at the Mercure Wanshang Garden Hotel for gatherings with friends. The environment is clean, the facilities are complete, and the service is attentive. The overall experience is excellent
The room was spacious and bright, and incredibly clean. The location is also very convenient, right next to a shopping mall
The front desk and management staff were attentive and thoughtful, even helping with room upgrades. Plus, there's a gym and a heated pool, and plenty of parking. I usually stay here when I'm on a business trip
The front desk service was excellent; I felt right at home. Plus, free access to the pool and gym is a great bonus!
The front desk service was professional and welcoming, and the room was clean and tidy. We had a great stay, and the breakfast was especially good
Beijing, Building 2 Courtyard No. 8 Xinyuan South Rd (5 km from centre) 🧭 Map
Pool: Pool
I met the best hotel butler ever, Stefan Chen! He really went above and beyond, making my experience absolutely perfect! Bulgari should definitely give him a raise, seriously! He took care of everything so well, and the hotel even provided a transfer service to dinner
Staying at the Bulgari Hotel Beijing was an experience of true Italian luxury and refinement, where perfection was evident in every detail. It truly deserves its five-star rating
Stayed at The Bulgari Hotel Beijing again. The service was excellent in all aspects, and the breakfast was quite good too. My room was upgraded, so it was much more spacious. The bar downstairs is also a nice spot
The ambiance seamlessly blends craftsmanship and aesthetics, the amenities are meticulously curated, and the service is exceptionally attentive, making my stay an indescribable pleasure
My only minor quibble was the restaurant service; the efficiency was a bit lacking, and waiting times for meals were somewhat long, which slightly detracted from the experience
They followed up on all our requests throughout our stay, providing meticulous and warm service that made the birthday celebration feel truly special and made us feel right at home. The overall experience was impeccable