5 star hotels in Beijing

This classic platinum five-star hotel is a favorite of ours. We returned and opted for a suite, which was very comfortable. The service and cleanliness are excellent, and we'll definitely be back.

As a five-star hotel, it absolutely delivered on luxury and offered an amazing experience. The location deserves a special mention – it's incredibly convenient for getting anywhere. You can walk to both Metro Line 1 and Line 10, making travel completely effortless. Step out of the hotel, and you're right at a shopping mall with so many shopping and dining options it's hard to choose. All your retail...

China World Hotel is truly a perfect hotel! I was so pleasantly surprised to find out it was a filming location for 'The Tale of Rose' after checking in. The environment is elegant and luxurious, and the rooms are clean and comfortable! I'm so satisfied! The lobby also has a stamp for check-ins and sugar painting activities, which all the kids loved!

This old five-star hotel is still well-maintained, but this time, during the May Day holiday, there were so many guests that even the Executive Lounge was packed. Breakfast, afternoon tea, and dinner were all swamped, which really impacted the stay experience. Also, the food at the Executive Lounge was genuinely subpar, especially the afternoon tea, which has dropped several levels compared to before...

The hotel lobby is still grand and opulent. While the common areas of the hotel feel a bit dated, they are very well-maintained. The breakfast, however, was quite disappointing, much worse than at many other Shangri-La hotels. The live cooking station was a bit dirty, and only offered noodle soup and wontons (which had to be made fresh). For the noodle soup, you could only choose the broth, with no...

The lady at the front desk was very friendly and even gave us a free room upgrade. The only downside was that without a robot delivery service, takeout couldn't be brought up to the room, so I had to go downstairs to pick it up myself.

This is an old-school five-star hotel with a distinct regal charm. While the style might feel a bit dated, it exudes a sense of grandeur everywhere you look! The rooms are spacious, well-appointed, and impeccably clean, and the service is excellent. Plus, there's a charming, antiquated courtyard.

When I'm traveling, if I'm ever unsure, I always go for a Shangri-La executive room, and it never disappoints. Shangri-La truly lives up to its name; the facilities are impeccably maintained, and the attention to detail is something you have to see for yourself. We checked in directly at the lounge, where Front Desk staffer Yuan Xiaofan was incredibly welcoming and arranged for an extra bed since we...

The hotel service, as always, was professional and meticulous. The staff were patient, thoughtful, and enthusiastic. Even before check-in, the hotel departments noticed from the booking that there would be children staying, so they decorated the room in a child-friendly way early on, with all sorts of children's amenities readily available, and even bananas among the welcome fruit, which kids love...

The location is great, not far from both bus and subway stations. The hotel itself is very grand, with various sections, and it's a popular choice for many old Beijingers to host wedding banquets. As a long-standing hotel, it boasts an entire back garden, along with options like a Michelin restaurant, a garden bar, and a lobby lounge.

The room was very clean and tidy. Anais provided excellent and enthusiastic service, helping with license plate registration and extending our stay. The executive lounge was as good as ever. I'll definitely be back next time.

The hotel is a bit old and some rooms show their age, but the new wing is much newer. They gave a small gift to my child upon arrival, which was a nice touch. We booked a family room in the new wing, and the complimentary lounge access was a great perk. It was perfect for our little one who eats small meals frequently, as we could grab sandwiches anytime so they wouldn't go hungry. Overall, we had...

Here, Anya and Chris graciously helped me unwind from my exhaustion. It's more than just a place to rest; it's like a re-energizing station. They offer a wonderful array of cookies, pastries, light bites, and salads at the Guest Lounge buffet tea break, which includes coffee, tea, soft drinks, fruits, desserts, cookies, and light salads. The location is incredibly convenient, with a shopping mall...

I have to commend the hotel on the meticulous details! They provide high-quality tea bags and coffee. The shower has excellent water pressure, which is consistent and heats up instantly. These seemingly small details collectively created an extremely comfortable stay, clearly showing Anya and Chris's thoughtfulness and care.

This spacious apartment-style room, at 60 square meters, was incredibly comfortable and fantastic! The service was excellent, and the reception was very welcoming. The location is super convenient, with the subway right outside, making it easy to get anywhere. The hotel's tropical pool and the views from the room are unbeatable – every photo you take will look like it's from a magazine. Special thanks...

This is a high-spec hotel, with many international guests. The room was spacious and comfortable, and kept very clean. The facilities were new, and the linens were of good quality. The location is excellent, just a little over a 10-minute walk to Tiananmen Square. The service was top-notch; they even helped me find the 'Temple of Heaven' themed cake I really wanted, which was incredibly thoughtful

The hotel environment is great, the location is excellent and convenient for getting around, and the service is spot on. The front desk lady was so thoughtful, arranging an upgrade and bathtub disinfection in advance based on my order notes! Our room for the extended stay was cleaned immaculately. The food voucher we received allowed us to order pasta for a late-night snack, which my child loved! But...

The crystal chandeliers in the lobby were dazzling, making the check-in experience feel truly grand. Amy at the front desk was fluent in both Chinese and English, and handled issues decisively. She made my late check-out request a breeze. During my stay, she even messaged me about changes in the weather, reminding me to dress warmly. Such thoughtful service in such an elegant setting is truly rare

The staff service was quite good. The room window faced the new TV station directly. The air conditioning in the room was a bit old, and the air quality was a bit poor; we had to ask the cleaning staff to open the windows for ventilation every day. The pool environment was pretty good, and it wasn't crowded. The hairdryer at the pool was a Dyson, which was much better than the one in the room, which...

The hotel service was exceptionally thoughtful and attentive. The front desk staff were warm and polite, and check-in was super fast. The room was clean and tidy, and housekeeping was prompt and meticulous. Any requests were handled quickly. It was a comfortable and reassuring stay, and I'll definitely choose to stay here again!

A really great hotel, grand and elegant. It's a five-star property with a wide variety of delicious and well-prepared breakfast options, plus lots of different drinks. The rooms are comfortable and clean. I'll definitely book again next time.

Amazing location, comfortable bed and room and the pool and sauna is so relaxing after a long day

The views are incredible! I booked this hotel specifically to see the CBD, and the front desk upgraded me to an even better room with a fantastic view.

The hotel is conveniently located near the CBD, making dining options easily accessible. The staff were all wonderful and provided excellent service. They have a swimming pool and hot tubs, and there's a subway station right outside, which makes getting around incredibly easy. Overall, I highly recommend it.

The room was very clean. Mona at the front desk was incredibly warm and attentive, thoroughly explaining all the facilities. The breakfast was also good. It's definitely worth another visit.

The room is excellent, clean, comfortable, and the environment is great. I've stayed here many times and will definitely be back. I'm very satisfied! The service is good, and the transportation is convenient. I slept very well! It's super convenient!

I booked your Mother's Day package for my parents, and the overall experience was outstanding. I'd like to extend my sincere thanks to Eric, the Concierge Supervisor, the front desk team (Mia, Jia, and another unnamed front desk lady), and all the staff at the Long Street Buffet Restaurant. As I couldn't accompany my parents during their stay, many details required the hotel's assistance. Supervisor...

Traveling during the May Day holiday, I was pleasantly surprised to get a free upgrade to a top-floor executive room. The environment and hygiene were excellent, and it was super convenient to get around. The only minor drawback was having to pick up food deliveries from the takeout locker on the first floor, but thankfully it's inside the hotel lobby.

The service from the guest rooms and concierge was excellent, while the front desk was a bit ordinary; they could be more enthusiastic and proactive. The birthday decorations were a thoughtful touch. Room maintenance and cleanliness were also good, and the view was nice. Definitely worth recommending.

The hotel was pretty good. The breakfast was nice, and the rooms didn't feel old at all. The food was also great, everything looked appealing. The location was very convenient too. Overall, it was excellent, and I'll definitely be back next time, haha!

Regent Beijing was my choice, a hidden gem of a luxury hotel in the city center. It's incredibly convenient, right next to the Dengshikou Station exit on Line 5, where you can spot the hotel's side entrance sign. It's also very close to Jinyu Hutong Station on Line 8, making it super easy to get to popular spots like Wangfujing, the Bird's Nest, Temple of Heaven, Lama Temple, Xidan Joy City, and THE...

Location: I was most satisfied with its proximity to Dengshikou subway station – it's incredibly close (in my opinion, for a capital city with lots of traffic control and often no parking near attractions, taking the subway is the most convenient way to get anywhere). The hotel is also very close to Wangfujing, so if you have enough time, you can walk there for a city walk, which is quite enjoyable...

My husband and I stayed in Regent Beijing in mid May 2026 for 4 nights. We had a wonderful stay. The service was excellent across all areas—from customer service, front desk to housekeeping. The staff were consistently professional, attentive, and very helpful, which made the experience truly enjoyable. A special thanks to the housekeeping team: they found my ring, which I hadn’t realized I had...

The room size was just right, and it truly upheld the quality expected of an established five-star hotel. Many small details were perfectly executed, like the soft, clean, and waterproof mats in front of the sink and toilet. The turndown service was also excellent. Breakfast was varied and featured authentic Beijing specialties; a staff member greeted us at the entrance, guided us to our table, and...

The hotel's location is excellent and convenient for transportation, and the concierge and front desk staff provided great in-person service, which is commendable. However, the online WeChat service from the Regent guest services team was extremely disappointing and disheartening. 1. **Severely delayed service response times.** Upon check-in on the evening of May 2nd, the front desk advised adding...

The hotel's location is excellent, just a short walk from Wangfujing Street and very close to the subway station. It's right in the heart of Beijing, making it super convenient to get to all the attractions. The hotel breakfast is incredibly rich and varied, the rooms are spotless, and the staff are warm and polite. I'll definitely choose the Regent again next time I'm in Beijing!

The hotel's facilities are excellent, and the staff are polite and enthusiastic. The room was quiet and clean, and the breakfast was varied and delicious. The elevator was also super fast! The only slight drawback is that it's a bit of a walk to the subway station, but getting a taxi isn't an issue.

The room was new and clean, and the service was excellent. Rosy, the front desk lady, secretly surprised my family with a birthday treat after finding out it was my family member's birthday. Thank you! The restaurant and other services were also great. I'll definitely choose Westin again next time I'm in town!

The service at Lotus is incredibly thoughtful! The environment is clean and elegant. My stay here was perfect, highly recommend~ Their breakfast is delicious!!! Much better than InterContinental's!!!

Annie Lotus at the front desk provided excellent service! The hotel is clean and tidy, very comfortable. The gym is great, and the bedding is quite soft and comfortable. The window view is wide and bright, there's an air purifier, and if the room is cold, they'll even provide a heater.

This stay far exceeded my expectations. The hotel service, from check-in to issue resolution and check-out, was truly exceptional. Lin, the client-facing manager at the front desk, personally hand-wrote a welcome card and provided a fruit plate and executive lounge access. Manager Kevin Yu also proactively maintained customer relations during check-out. The executive lounge staff were incredibly warm...

Facilities: This is an older, well-established hotel, so the facilities are a bit dated but still quite convenient to use. Cleanliness: The moment I sat on the sofa after entering the room, I noticed two sunflower seeds under the cushion... Environment: The location is excellent, right in the heart of the financial district where every inch of land is precious. The hotel's interior environment is also...

I frequently stay at this hotel for business trips! The front desk service is consistently excellent 👍 Katherine is always incredibly helpful and enthusiastic! The entire team is wonderful, and I'm sure I'll keep choosing this place.

My experience on this trip was half satisfying, half extremely disappointing. Let's break it down as the platform settings suggest. **Facilities:** Very old and outdated, not at all up to the basic Marriott standard I've experienced elsewhere. The internet was incredibly slow, and the TV was practically useless (I'll elaborate on my TV experience below). **Environment:** The location is decent, with...

Excellent hotel with great facilities and a prime location. The rooms are incredibly spacious and clean. It's surrounded by famous shopping malls, with both local and international brand stores lining the streets. Perfect for both business and leisure travelers.

The hotel facilities are complete, and the hygiene is impeccable. It's super convenient to get around, with SKP just a few minutes' walk downstairs. The service is also exceptionally thoughtful.

The service was exceptional, with staff from the front desk to the restaurant offering warm, smiling service. This really shows why staying at a chain hotel is often a better choice—the service quality is consistently high. The location is also fantastic, right next to two large shopping malls.

The hotel's location is great. I booked it for my boss, and he was very satisfied.

The hotel is clean, the service is great, and the staff are very professional. It's a very nice five-star hotel, perfect for business trips or family vacations. The hygiene is well-maintained, and the location is convenient.

The room was very clean. Although it's an older five-star hotel, all the facilities are well-maintained. Throughout my stay, I felt the service was incredibly attentive and comfortable, without feeling out of place. The Sunlight Gym offers swimming and fitness. Every day after we came back from exploring, my child would go to the pool for a while, and all the staff there were very nice. Eating around...

The hotel service was excellent. They proactively helped with our luggage, and the room cleaning was meticulous and thoughtful, showing high-standard service in every detail. Coming back to the hotel after a day out felt incredibly reassuring and comfortable. I will definitely choose to stay at Changfugong again in the future.

This hotel made my May Day holiday trip to Maydayland and the Bird's Nest absolutely fantastic. From the moment I stepped into the lobby, I could tell the ambiance was great. The room had an excellent view, and it was incredibly clean. There wasn't a speck of dust on the windows, the phone, or anywhere else, which shows how meticulously the cleaning staff worked. I don't want to disparage other hotels...

The stay was awesome. The staff kindly upgraded my room. I can leave my luggage after checking out as well.

The room isn't huge, and it's not a brand-new hotel, but the facilities and service are excellent. Let's start with the facilities: 1. The bedside lamps aren't directly overhead; they're adjustable, so you won't disturb anyone sleeping next to you. 2. The toilet is a Toto Washlet, and the flush is incredibly quiet. Many hotels now have smart toilets, but their flushes can be deafening, waking up everyone...

The room was pretty good, and the location was convenient. My check-in experience was quite unpleasant, but they did offer compensation afterward, so overall I'm satisfied. I didn't use the gym or pool, but for this price point in Beijing (around 1000 yuan), having those amenities and a spacious room is excellent value for money, especially if you're attending a concert at the Bird's Nest.

The room was held for me as requested, not too far from the elevator, quiet and clean. The hotel location is convenient for transportation; I could just bike to the Bird's Nest for a concert. Free parking and charging stations were a plus, so I left fully charged for my drive back to Shanghai. Thumbs up!

My friend was in Beijing for Mayday's 'graduation ceremony' and I booked her a stay at the Sheraton Grand Beijing Dongcheng, right by Anzhen Bridge Subway Station. The subway access was pretty convenient. It was a two-night package with breakfast included, and the price was decent too. The overall environment was good, and for this trip, convenience was definitely the top priority! 👍🏻

The room and the bed were both large, perfect for a family trip, and it even came with a pool. Facilities: Well-equipped Cleanliness: Clean and odorless Service: Excellent

The front desk staff were incredibly helpful and professional. They handled check-in efficiently and went above and beyond to assist with any requests. The room was meticulously clean and well-designed. I especially appreciated the robot delivery service for food, meaning I didn't have to go downstairs for takeaways. Overall, my stay was very enjoyable.

The room was great, very clean and quiet. The staff were all very friendly and provided excellent service. The hotel is very close to the subway, making it convenient to get everywhere. I had a really enjoyable May Day holiday this time.

First time staying here, and I found all the staff to be wonderful, especially Nelson at the front desk who was always smiling and happy to answer any questions. The breakfast selection was quite rich too. Although the room wasn't brand new, it was well-maintained. Plus, with the subway and a mall nearby, getting around was super convenient. I'll definitely be back – highly recommend!

The hotel is excellent, with a fantastic location. Elijah from the executive lounge provided warm and attentive service.

The hotel facilities are new and complete, clean and tidy, making for a very comfortable stay. The location is super convenient, making it easy to get around and shop. The environment is quiet and elegant, and the ambiance is fantastic. Frank's service was also thoughtful and attentive. Overall, the experience exceeded expectations. I'll definitely choose this place again next time I'm here. Highly...

Exceeded my expectations overall! The room was very spacious with a well-designed layout that didn't feel cramped at all. Everything was spotlessly clean. Fiona provided quick and helpful service, making my stay feel secure and comfortable. Thumbs up! 👍🏻

The room was too old and felt incredibly small. In Beijing, you really do get what you pay for when it comes to hotels, and this one offered basically no service. The shower pressure was good, but the shower stall itself was tiny.

My stay here was absolutely fantastic! The hotel's location is super convenient, making it easy to get around and go shopping. The room was spotless, with modern and complete facilities, making for a really comfortable stay. Frank, a member of the staff, was incredibly warm and attentive, always quick to respond and provide thoughtful service. This place offers excellent value for money, and I'll definitely...

The room was spacious and clean. The restaurant was huge, and the hotel overall felt quite new. It was convenient for visiting clients, and close to Xuanwumen subway station. There's also a great old braised offal restaurant nearby.

The location is quite convenient, and I'm very satisfied with the cleanliness of the environment. The executive lounge offers excellent service, and the dining is good (it would be even more perfect if breakfast included some freshly made noodles or other local dishes). Overall, it was a very comfortable stay.

Great stay, staff were very friendly, and the room was excellent. I'll definitely come back next time! It was very quiet, and the bathtub worked perfectly.

The room was very comfortable and the hotel's location was great. However, the breakfast selection could be improved.

The hotel is a bit old, but the room is quite spacious with decent basic amenities. The orientation isn't great, making it a bit dark in winter. The front desk service was good. It's not far from Tiananmen Square and the Forbidden City, and about fifteen minutes from Beijing North Railway Station.

The hotel is conveniently located near the subway, making travel easy. There's a mall nearby with many restaurants. The beds are large, very spacious for sleeping with children. Nicole at the front desk was very efficient; I accidentally booked a king room, and she immediately helped me change it to a twin room, making check-in quick. The lobby was beautifully decorated for Christmas, and my child...

Our family really appreciates the helpful and friendly staff, especially Duty Manager, Gordon Li and staff Qian, who helped us resolve the booking problem; Supervisor Apple who introduced us to the restaurant within the hotel and have a good dinner. Dylan helped us in the direction of the city and assisted us in booking transportation to visit the scenery. They are very professional and provide exceptional...

I stayed in Sunworld Dynasty Hotel for 4 night and I very satisfied with clearness, delicious food and good location.

The room was clean and tidy, and the facilities were comprehensive. The service attitude was good, and the surrounding transportation was convenient. It was a great experience bringing my child to Beijing, and I'll definitely choose this place again next time.

This hotel boasts an excellent location right in the heart of Wangfujing, within walking distance of Tiananmen Square and the Forbidden City. It's incredibly convenient for both sightseeing and shopping. The lobby is grand and impressive, and after a recent renovation, the rooms are clean and tidy with comfortable bedding. The bathroom has a great wet/dry separation, and the soundproofing is quite...

My first time in Beijing and this was honestly the best location for a first timer, the room and the space was awesome, amenities were cool and the food from the dynasty plaza was excellent, only thing that bothered me was the lobby service, when I arrived there were quite a few doormen standing outside, some were helping other guests with their luggages, but the ones that were free didn’t even offer...

The room service was excellent – very friendly and responsive. The hotel facilities are also new, and the location is good. However, the room was quite small, and the night staff, including the manager and security, didn't meet five-star standards.

Huge thanks to Changjiu, the doorman! He greeted me when I arrived and was there again when I checked out. He was incredibly enthusiastic, proactively helping me with my luggage, opening car doors, and guiding me. His smile was truly infectious. It was a bit disappointing that the Executive Lounge was temporarily moved to the fourth floor this time; due to the space constraints, the happy hour food...

The hotel's location is excellent, offering a quiet retreat despite being in a bustling area, and it's incredibly convenient for getting around and finding places to eat. The doormen and front desk staff are all very polite and always ready to assist with any requests.

The Renaissance Beijing Capital is ideally located in the heart of the Guomao CBD, offering convenient transportation. The rooms are spacious and elegant, with expansive views of the city skyline, providing a quiet and comfortable living environment. The hotel boasts a simple yet grand decor, attentive and thoughtful service, and its prime location makes it incredibly convenient for leisure, travel...

Everything was great, the service was excellent. Hygiene: Clean Facilities: Renovated

The hotel was fantastic! We booked a family room and our kids loved the slippers, bathrobes, and children's toiletries. The location is also excellent.

My stay here was fantastic! The room was beautifully decorated and cozy, and the cleanliness was impeccable. The bedding was so soft, I slept incredibly well. The front desk staff were attentive and patient, and the location made getting around very easy. Overall, I was extremely satisfied and highly recommend it!

One of the best experience traveling here in Beijing, good location, close to many must go places.

Great location. Beautiful lobby. Helpful concierge and service. Staff speaks english

I really loved the hotel's style; the overall experience was great. As soon as I walked in, I was drawn to the interior design. Even though the building is older, the rooms are very well-maintained, and the location is excellent, very close to the subway entrance, just a few minutes' walk away.

Good location near APM shopping within 5 minutes walk. Luxurious hotel with very good service. 

Prime location, and the hotel is truly luxurious with excellent facilities. Even though it's an older property, it's very well-maintained. The cleanliness is top-notch, though the hairdryer felt a bit old and could use an upgrade. I used to always stay at the Regent across the street, but next time I'm in Beijing, I'll definitely choose this hotel again – the bed is much softer and more comfortable...

The location is excellent, and we even got a room upgrade! It's very close to Wangfujing, and two nearby subway stations make getting around incredibly convenient. We could easily stroll to Shijia Hutong and Dongsi Street. Very satisfied!

The service was very thoughtful. Although they couldn't upgrade our room, they still sent a bottle of red wine for our anniversary. The room facilities were a bit ordinary, but the location near Guomao was extremely convenient. Breakfast was a bit average.

Having stayed in countless hotels, this time my main impression was that the hardware has significantly deteriorated. Although I know Shangri-La maintains their properties meticulously, issues like the faulty door lock indicate it's definitely due for a major renovation. The light meals at the Horizon Club have also declined. Having witnessed the hotel's growth, I sincerely hope to see improvements...

location is good but facing a business building, the room is very clean and service is good. Breakfast is good as well.It actually connected to another mall in the BCD area which is quite convinence.

The concierge in the lobby was very professional and the front desk processed check-in quickly. Although some of the room facilities are a bit dated, the bedding was very comfortable. The bathroom amenities were nice to use. For an executive room, it would have been even better if the bottled water provided was mineral water. The food and drink selection at the executive lounge was good, and the service...

The hotel boasts excellent facilities, is well-equipped, and centrally located. Highly recommended! The breakfast was also very good.

Although it's not a brand new hotel, the facilities and cleanliness are still quite good. Thumbs up for the gym! My only complaint is the breakfast – it's honestly the worst five-star hotel breakfast I've ever had. There was barely anything, and the quality was terrible, truly hard to describe. Paying over 500 for breakfast for two adults and one child, it felt more like a 5-dollar meal. I'm so annoyed...

Exceptional birthday stay with just one minor suggestion! The Westin is truly the best hotel we’ve stayed at. The room was incredibly spacious, clean, and featured the most comfortable bed we’ve ever slept in. The location is unbeatable, and the view from our room was simply spectacular. What made our stay truly memorable was how accommodating the staff were for my birthday. They went above and beyond...

A standard Westin experience, everything was pretty good. The location is excellent, making it super convenient for getting around; it's right by the subway exit. There are also lots of great food options nearby, and a stroll along the Liangma River is very pleasant.

The hotel's location is very convenient. The rooms are spacious, and the service is excellent. The night view is also beautiful.

Stayed there since 2008 and always my fav place to visit from days to week. And next year their brand will change so enjoy

I was planning a Christmas holiday getaway, but to my surprise, the hotel was undergoing renovations. There was no prior notice when I booked, and I couldn't cancel. The hotel service was quite good though; they upgraded me to a room with a view, where I could see half of the city center. The location is also pretty good, with lots of fun things to do nearby. I had a great time on Christmas Eve. But...

This Christmas, I took my kids to Beijing and specifically booked a hotel near my husband's old company. Instead of their corporate-contracted hotel, I chose a Westin under Marriott, and this time, the experience was really disappointing! The room facilities were outdated. I booked a triple room, but it was just two double beds with a small cot crammed between the desk and the dryer! Basically, we...

Liu Yiping provided excellent service. I really liked this hotel and will definitely come back again.

The Kuntai Jiahua Hotel is conveniently located, making it a great choice for both business trips and family vacations with kids. The service attitude is excellent, parking is easy, and the rooms are clean. It was my birthday during my stay, and the hotel prepared a small cake in advance and even upgraded my room. It was fantastic, I'm so happy!

This is my second stay here, and the service is really excellent. The room is spacious, and the location is super convenient for getting around. The staff even helped open the car door and carry my luggage. I'll definitely choose to stay here again next time I'm in Beijing!

Comfortable room with smoke smell. Good breakfast but the same every day. Wi-fi not working most of the time and swimming pool not available due to renovation, should have been notified before arrival. Old style hotel that gets the job done with nothing that stands out.

excellent hospitality and room services very excellent.

The front desk staff were warm and thoughtful, and they proactively upgraded our room, which made for an excellent stay. The bathroom had a dry/wet separation design, and the facilities were complete. The decor was exquisite and stylish. The location is superb, within walking distance to attractions and the subway station.

What I loved most about this stay was Kayla, the lady in red. She proactively called me before I even arrived to ask about my needs. During my stay, she not only prepared a handwritten welcome card but also thoughtfully noticed my preferences and helped me get a quiet room on a higher floor. Whenever I had a question or an issue, she was always quick to respond and resolve it, which made me feel incredibly...

I originally booked a 5-night stay (2+3), but ended up moving to the Marriott after only 2 nights. The Kempinski is a well-established five-star hotel in the embassy district, boasting all the old-money charm with its restaurants, lounge, bakery, gym, and shopping mall. It's also conveniently located by the Liangma River, perfect for a leisurely stroll. However, the service was a bit of a mixed bag...

The heated pool on the top floor of the Kempinski Hotel, though not large, has excellent water quality and a great environment. The south-facing floor-to-ceiling windows are bright and offer expansive views of the city, making it a very relaxing experience to swim there. The Black Forest cake and strawberry cheesecake from the deli were delicious. The breakfast at the New Classic restaurant might not...

Service: Thoughtful, with turn-down service, and the cake was delicious. Cleanliness: Nothing to complain about, met expectations. Environment: Conveniently located near Liangma River, Solana, and Chaoyang Park. Facilities: The pool was clean and uncrowded, with a 15-meter lane, perfect for kids.

This was my first time staying at a Kempinski, and my expectations were shattered. First off, the cleanliness was subpar. There were unidentified hairs in the bathtub, and dirty residue came out of the bathtub's knob. The box holding the toiletries in the bathroom was also visibly broken and in terrible shape. Then there was breakfast. I had specifically chosen a room with breakfast because I'd read...

Booked an executive family room for our May Day trip. The room itself wasn't anything special, but the executive perks were quite good, and the service was excellent. The breakfast on the first floor was great, and we also enjoyed complimentary executive afternoon tea and dinner buffet in the evenings.

This hotel truly exceeded my expectations, a definite must-praise. Even a standard room is 50 square meters, which is incredibly rare in Beijing; the spaciousness made for a very comfortable stay. The service was exceptionally thoughtful, and I want to specifically commend Ella. Before I even arrived, she arranged for my pre-sent package to be delivered to my room, making the entire process effortless...

The concierge service at the front desk was incredibly thoughtful! Leah handled the check-in process efficiently, and the staff proactively helped with our luggage, introduced the hotel facilities, and patiently recommended local attractions and delicious food. Their attitude was gentle and enthusiastic, with attention to detail evident in everything they did. Our stay was fantastic!

This was my second stay at this hotel and it was great! Leah checked me in this time, and she was not only efficient but also proactively helped me get a quiet and comfortable room. The hotel is clean and tidy, the bedding is spotless, and the environment is refreshing. The location is also very convenient, with easy access to transportation and close proximity to the subway station. Overall, the experience...

A friend of mine stayed here before and said it was okay, so I didn't hesitate too much to book it. When I arrived, I found it was indeed pretty good. You can tell the rooms have seen better days, but they're not unbearable and didn't bother me. The soundproofing here is excellent, much better than other places I've stayed. Ella provided great service, but I wish there were better parking discounts

The room was spacious and bright, and the surrounding transportation was convenient, only a ten-minute walk from Metro Line 1 and Line 2. It was very easy to get to Wangfujing, Tiananmen, the Forbidden City, and the National Museum. If you want to watch the flag-raising ceremony in the morning, you can get to Tiananmen by shared bike in about ten minutes. The hotel service was excellent. After a long...

Miya at the front desk was incredibly warm and attentive, very polite and efficient. The hotel facilities are comprehensive and all in good working order. Plus, the location offers convenient transportation. It's excellent value for money, and my overall experience was very comfortable. I'll definitely choose this hotel again on my next visit!