5 star hotels in Beijing

Not sure if this is still a sheraton but it’s used to be one of the best and oldest hotels in beijing and was sheraton for at least over 2 decades. Then sometime 2008 onwards the standard of the hotel really started going down and it became quite run down. Other modern properties came up around the hotel and this hotel failed to keep up the standards. Sad to see a good hotel go down in standards.

verg good hotel right in the heart of beijing near the shopping district of sanlitun. Would definitely reccomend

Can walk to Metro stations within 10 min. Hotel may not be new, but the hardware is well maintained. After checkout, luggage can be temporarily stored at Concierge, whereby space is abundant.

The hotel was supposed to work on its cards closing system every day I had to go to reception 3-4 times to get back to my room because the card only worked once and was very annoying

Good hotel to use the public transpotations

Service, location is fine. Breakfast was too simple for 5 stars

Close to metro. Service good. Hotel dated. Bar had great service and restaurants good (tried all). Not uncommon in China but room smelt of cigarette.

I recently enjoyed a wonderful dinner at The Garden Chinese Restaurant and felt compelled to share the experience. The standout dishes were undoubtedly the Peking Duck crispy, flavorful, and perfectly prepared and the stir-fried beef, which was tender and rich with savory depth. Beyond the delicious food, I was truly impressed by the efficiency of the service; our orders arrived quickly without compromising...

Service staff were first class. In general i think service standards in Beijing are very good. Shangrila is no different. But the rooms and common area are dotted with clutter which appear to be accumulated over the last 2 decades! The rooms and hotel are nice but are very dated.

Shangri-La hotel location is super convenient. Beijing one is located in zone2 which near to most of the nice attractions. There is an mrt 萬壽寺station just a walking distance away. Having good facilities and relaxing environment. Its executive suite is spacious comes with private lounge for breakfast and drinking sessions from 5pm daily. All staffs are friendly and happy faces which you feel warmth...

- Location is somewhat remote. A car is always needed to get to a mall or something. - Nice, classical room, but mold in the shower silicon. Clean, but mold in showers. Air condition too noisy to get sleep - needs to be switched off. One night cigarette smoke entered from a surrounding room through the air condition system. - Food at lobby lounge lacks taste and is overpriced. - Pool is spacious, well...

Suite was comfortable. The hotel had the room set up to accommodate the 3 guests as per booking request. Complimentary water was plentiful. Breakfast was a variety of Asian and western cuisine.

This is an old-school five-star hotel with a distinct regal charm. While the style might feel a bit dated, it exudes a sense of grandeur everywhere you look! The rooms are spacious, well-appointed, and impeccably clean, and the service is excellent. Plus, there's a charming, antiquated courtyard.

When I'm traveling, if I'm ever unsure, I always go for a Shangri-La executive room, and it never disappoints. Shangri-La truly lives up to its name; the facilities are impeccably maintained, and the attention to detail is something you have to see for yourself. We checked in directly at the lounge, where Front Desk staffer Yuan Xiaofan was incredibly welcoming and arranged for an extra bed since we...

The hotel service, as always, was professional and meticulous. The staff were patient, thoughtful, and enthusiastic. Even before check-in, the hotel departments noticed from the booking that there would be children staying, so they decorated the room in a child-friendly way early on, with all sorts of children's amenities readily available, and even bananas among the welcome fruit, which kids love...

The location is great, not far from both bus and subway stations. The hotel itself is very grand, with various sections, and it's a popular choice for many old Beijingers to host wedding banquets. As a long-standing hotel, it boasts an entire back garden, along with options like a Michelin restaurant, a garden bar, and a lobby lounge.

The room was very clean and tidy. Anais provided excellent and enthusiastic service, helping with license plate registration and extending our stay. The executive lounge was as good as ever. I'll definitely be back next time.

The hotel is a bit old and some rooms show their age, but the new wing is much newer. They gave a small gift to my child upon arrival, which was a nice touch. We booked a family room in the new wing, and the complimentary lounge access was a great perk. It was perfect for our little one who eats small meals frequently, as we could grab sandwiches anytime so they wouldn't go hungry. Overall, we had...

Although it's an old house from 1950, it's been maintained remarkably well, and the complete lack of any unpleasant odors is a big plus! However, as an old building, there's no elevator, which can be inconvenient for those with a lot of luggage. Make sure to arrange beforehand for someone to wait downstairs and help you with your bags. Also, a big thank you to Sister Jia Shulan for the complimentary...

The hotel was conveniently located, well maintained, and my room was very clean. I had requested an air purifier beforehand, and it was promptly set up for me.

Great location, and the room was decent. The staff were all very friendly and helpful. However, it's quite expensive. Parking isn't free for guests; it's 8 yuan an hour, and I heard it's 60 yuan for a full day. The mattress was a bit too firm. There's really nothing around the hotel. The hotel's restaurants are super overpriced – 98 for caramelized meatballs, 118 for lamb, and the portions are small...

The room was spacious and bright with a nice view. The front desk staff were warm, attentive, and very patient during check-in. The hotel has a good location, and this is already my third stay, so I booked it without hesitation this time. 🤝

This hotel's location is perfect for those traveling to Beijing with elderly family members and children. Downstairs, you'll find attractions like the Paleozoological Museum of China (which is open to the public), the main entrance of the Beijing Zoo, the Beijing Planetarium, Old Moscow Restaurant, and the Beijing Exhibition Center. The hotel's breakfast is served in a sky restaurant, and the windows...

The room was beautiful and very clean, and the facilities were excellent. The location was also great, and the customer service was super friendly. I slept very quietly at night. I will definitely stay here again on my next trip.

The two major brand hotels near the airport are quite old by now. They've each found different ways to cut costs. After closing the lounge, the food quality here declined for a while, but thankfully it has now recovered. However, it's probably better to work from your room.

Our flight arrived in the early hours, and the hotel even came to pick us up, which was incredibly thoughtful! The hotel environment is fantastic, and the breakfast spread is extensive. The room might be small, but it's exceptionally clean. Definitely worth staying here!

I got an upgraded room which was huge. The airport shuttle service has always been convenient, and the service was warm and thoughtful. It's also easy to take a taxi to Xiangyun Town, where there are plenty of dining options. If you need accommodation close to the airport, this is a great choice.

Close to the airport, and you can book a shuttle bus, which is very convenient. The room was clean, facilities were in good condition, and the staff's service attitude was excellent. Breakfast also met expectations. Overall, it was very good.

Facilities: It seems like it was recently renovated, but the toilet wasn't properly fixed and wobbled. It didn't affect its use, though, and I was too busy with work to complain. Hygiene: On the first day, it felt like it hadn't been cleaned at all. There were white flakes all over the floor, and I'm not sure what they were. I asked for it to be re-vacuumed, and the cleaning was much better on the...

Huge thanks to Vera for contacting us in advance and arranging an upgrade to a suite – a perfect experience! At check-in, the front desk proactively informed us of the upgrade opportunity, which immediately made a great impression. The room was spacious with excellent views; you could see the scenery right outside the window. The facilities were very well-maintained, and the bedding maintained its...

I frequently stay at this hotel for business trips! The front desk service is consistently excellent 👍 Katherine is always incredibly helpful and enthusiastic! The entire team is wonderful, and I'm sure I'll keep choosing this place.

My experience on this trip was half satisfying, half extremely disappointing. Let's break it down as the platform settings suggest. **Facilities:** Very old and outdated, not at all up to the basic Marriott standard I've experienced elsewhere. The internet was incredibly slow, and the TV was practically useless (I'll elaborate on my TV experience below). **Environment:** The location is decent, with...

Excellent hotel with great facilities and a prime location. The rooms are incredibly spacious and clean. It's surrounded by famous shopping malls, with both local and international brand stores lining the streets. Perfect for both business and leisure travelers.

The hotel facilities are complete, and the hygiene is impeccable. It's super convenient to get around, with SKP just a few minutes' walk downstairs. The service is also exceptionally thoughtful.

The service was exceptional, with staff from the front desk to the restaurant offering warm, smiling service. This really shows why staying at a chain hotel is often a better choice—the service quality is consistently high. The location is also fantastic, right next to two large shopping malls.

The hotel's location is great. I booked it for my boss, and he was very satisfied.

The room was renovated and I was very satisfied with my stay. The front desk staff, Fanny, provided excellent and attentive service.

The environment is clean and elegant. Emily's service was thoughtful and attentive, and the stay was very comfortable. Highly recommend!

This 5-star hotel is incredibly thoughtful and welcoming. Even though I'm not a member, they occasionally send fruit to my room. What really stands out is how good the staff's memory is! I stayed here for a business trip back in March, and many of the staff remembered me and even greeted me by name. I truly felt valued and appreciated. Thank you!

Environment: The hotel is very large with a beautiful setting. Hygiene: The room was spacious and clean. Service: All the hotel staff were very kind, and I must particularly commend Bella at the front desk! Her service was enthusiastic and thoughtful throughout, responding to requests promptly and handling everything with patience and care. She was incredibly personable. The attention to detail made...

The hotel ambiance is warm and elegant, with great attention to detail. It's spotlessly clean, and the front desk staff are polite and friendly. My stay was very comfortable, and it offers excellent value for money. I've already recommended it to my friends!

My stay here exceeded expectations! The room was clean, bright, and had no strange odors. The thoughtful touches in the decor were lovely, and Emily provided excellent service. It was a comfortable and worry-free stay; I'll definitely be back!

This classic platinum five-star hotel is a favorite of ours. We returned and opted for a suite, which was very comfortable. The service and cleanliness are excellent, and we'll definitely be back.

As a five-star hotel, it absolutely delivered on luxury and offered an amazing experience. The location deserves a special mention – it's incredibly convenient for getting anywhere. You can walk to both Metro Line 1 and Line 10, making travel completely effortless. Step out of the hotel, and you're right at a shopping mall with so many shopping and dining options it's hard to choose. All your retail...

China World Hotel is truly a perfect hotel! I was so pleasantly surprised to find out it was a filming location for 'The Tale of Rose' after checking in. The environment is elegant and luxurious, and the rooms are clean and comfortable! I'm so satisfied! The lobby also has a stamp for check-ins and sugar painting activities, which all the kids loved!

This old five-star hotel is still well-maintained, but this time, during the May Day holiday, there were so many guests that even the Executive Lounge was packed. Breakfast, afternoon tea, and dinner were all swamped, which really impacted the stay experience. Also, the food at the Executive Lounge was genuinely subpar, especially the afternoon tea, which has dropped several levels compared to before...

The hotel lobby is still grand and opulent. While the common areas of the hotel feel a bit dated, they are very well-maintained. The breakfast, however, was quite disappointing, much worse than at many other Shangri-La hotels. The live cooking station was a bit dirty, and only offered noodle soup and wontons (which had to be made fresh). For the noodle soup, you could only choose the broth, with no...

The lady at the front desk was very friendly and even gave us a free room upgrade. The only downside was that without a robot delivery service, takeout couldn't be brought up to the room, so I had to go downstairs to pick it up myself.

Need lots of improvements specially toilets and central air conditioning system

Been there twice and will be staying there in the spring of 2019. The hotel is very close to the rail system and The Forbidden City. They have a tour and train ticket office in the lobby. Love their currency exchange machines that charge a very small fee for the exchange. The food and service are very good. Spring of 2017 they were constructing outdoor spaces that looked pretty cool. We are looking...

Amazing hotel. Service is very good. Nice selection of foods, night time cafe, and spa to relax your day. Made stay in beijing very pleasent with Capital Hotel. At last we choose Capital Hotel, but it should have be the first.

One night in Beijing? Stay here... My good luck, I could stay some nights more, and I enjoyed the Hotel very much. Very central, very good, very friendly. See u next time in Beijing.

Large rooms and a nice bath, Staff is accommodating and most speak english which is nice, however keep an eye on your bill. When checking out each person I was in line with including myself had extra fees which were not approved. It took 3 managers and 30+ min for them to realize their mistake after providing evidence.

Nice location and interior. If you're staying on the right side and height, you have a view of the Forbidden City.

Kunlun Hotel truly lives up to its reputation as an established five-star hotel. Even though the decor is over ten years old, the rooms are well-equipped with all the necessary amenities. Plus, the surrounding area boasts convenient transportation and beautiful scenery.

Great location and good facilities. The front desk staff who checked us in was very professional and responsible, and our butler was always quick to respond. The room was comfortable, and the nearby Liangma River offers beautiful scenery.

We brought our kids to Beijing and stayed at Kunlun Hotel again. This time, a special thanks to You Zhenfei at the front desk. His service was incredibly warm and attentive. He helped us choose an ideal floor for the children and even upgraded our room for free. We felt right at home, which made our Beijing trip a very comfortable experience. 👍

This is an older international hotel. The service and breakfast were both good, and my child enjoyed it too. The hotel is right by the Liangma River, making transportation very convenient.

A good 5 star hotel close to "things" as you can be in Beijing. Nothing is actually close. But a nice place to be while you are there. The restaurant in the 29th floor turns around like a clock and has a good view over a small part of Beijing. If you book a room in the exectutive floors you get a good breakfast in the 29th as well. Easy to get DiDi to pick you up. Both the japanese and the chinese...

Great location, right by Yansha Bridge, making it super convenient for airport access. It's also right next to the Liangma River with lovely views. The hotel's breakfast offers both Western and Chinese options, and it's quite delicious. The rooms are comfortable and come with a spacious bathroom.

Our family really appreciates the helpful and friendly staff, especially Duty Manager, Gordon Li and staff Qian, who helped us resolve the booking problem; Supervisor Apple who introduced us to the restaurant within the hotel and have a good dinner. Dylan helped us in the direction of the city and assisted us in booking transportation to visit the scenery. They are very professional and provide exceptional...

I stayed in Sunworld Dynasty Hotel for 4 night and I very satisfied with clearness, delicious food and good location.

The room was clean and tidy, and the facilities were comprehensive. The service attitude was good, and the surrounding transportation was convenient. It was a great experience bringing my child to Beijing, and I'll definitely choose this place again next time.

This hotel boasts an excellent location right in the heart of Wangfujing, within walking distance of Tiananmen Square and the Forbidden City. It's incredibly convenient for both sightseeing and shopping. The lobby is grand and impressive, and after a recent renovation, the rooms are clean and tidy with comfortable bedding. The bathroom has a great wet/dry separation, and the soundproofing is quite...

My first time in Beijing and this was honestly the best location for a first timer, the room and the space was awesome, amenities were cool and the food from the dynasty plaza was excellent, only thing that bothered me was the lobby service, when I arrived there were quite a few doormen standing outside, some were helping other guests with their luggages, but the ones that were free didn’t even offer...

The room service was excellent – very friendly and responsive. The hotel facilities are also new, and the location is good. However, the room was quite small, and the night staff, including the manager and security, didn't meet five-star standards.

The pool at this hotel was amazing. And the proximity to Tiananmen Square and the Forbidden City can't be beat. You definitely felt like you were being watched all the time as an American, I'm sure you were. It was difficult to upload data to social media as I assume the Chinese government verified it before it could be uploaded, which was an experience in itself. The hotel was a great location...

The pool in this hotel was amazing. And the proximity to Tiananmen Square and the Forbidden City cannot be beat. You definitely felt like you were being watched all the time as an American I'm sure I was. Things were hard to upload to social media as I'm assuming it was being checked by the Chinese government before it could be uploaded which was an experience in and of itself. The hotel was great...

Best hotel pool I’ve ever seen. Beautiful tropical area underground. Great location, helpful staff and delicious breakfast. Comfortable room with small and dated bathroom. We also had Peking Duck at Made in China restaurant inside the hotel and it was an experience.

Convenient Club Floor and Lounge (can't go wrong on the nightly snacks). Great in-hotel restaurants - love the duck at Made in China. Always made to feel welcome.

I can't say enough nice things about this property. Beware of others claiming to be a "5 star"- many are not. The front desk was exceptional, the room was beautiful and clean, and it has a great location. The executive lounge is among the best I've ever experienced, and well worth the surcharge. Truly an oasis to return to after a busy day.

I can't say enough good things about this property. Beware of others claiming to be "5 stars" - many are not. The reception was exceptional, the room was nice and clean and it has a great location. The executive lounge is one of the best I've ever tried and well worth it. Truly an oasis to return to after a busy day.

The overall check-in experience was good. The front desk staff were warm and polite, and check-in and check-out were very efficient. They were also quick to respond to any issues. However, I didn't like the food delivery service. There were no robot deliveries, and the staff didn't deliver the food. This was extremely inconvenient for a guest staying on the 26th floor! I had to go down to the lobby...

Before booking, I read the negative reviews, which were mostly complaints about the service. After staying, I felt like this hotel was one giant obedience test. Upon entering the room, I noticed a strong smell from the air conditioning ducts. I picked up the phone and dialed 'one touch.' The operator transferred me to the front desk, who said they would get back to me shortly. 'Shortly' meant I had...

Last time I stayed here, the pool was under renovation, so I missed out. This time, I got to experience the gym and pool, and they're more professional than most regular gyms. The room is like a suite at the Four Seasons, offering incredible value for money.

This is definitely a good value for money five star hotel in Beijing. Good location - super near to train station. Good service from staff. Room renovation is old but still acceptable with the leather chair cracking here and there. The toilet though is really not acceptable. Flushing is slow and pressure is low. Need to flush many times and keep waiting for water tank to refill.

The front desk staff's communication skills are consistently terrible and disrespectful. I've stayed here over three times, and despite different staff, the arrogance is always the same. This is clearly a training and management issue. When checking out and returning the key card, guests politely say "hello," but the front desk staff coldly responds with a blunt "Give it to me." The only positive experience...

This hotel offers pretty good value for money, with an excellent location and affordable prices. While the facilities are a bit old, they are well-maintained. However, the customer service and the female front desk staff were quite subpar. They were unwilling to offer room upgrades or late check-outs, which was disappointing. I hope they improve, as it would be a shame to waste such a great location...

Huge thanks to Changjiu, the doorman! He greeted me when I arrived and was there again when I checked out. He was incredibly enthusiastic, proactively helping me with my luggage, opening car doors, and guiding me. His smile was truly infectious. It was a bit disappointing that the Executive Lounge was temporarily moved to the fourth floor this time; due to the space constraints, the happy hour food...

The hotel's location is excellent, offering a quiet retreat despite being in a bustling area, and it's incredibly convenient for getting around and finding places to eat. The doormen and front desk staff are all very polite and always ready to assist with any requests.

The Renaissance Beijing Capital is ideally located in the heart of the Guomao CBD, offering convenient transportation. The rooms are spacious and elegant, with expansive views of the city skyline, providing a quiet and comfortable living environment. The hotel boasts a simple yet grand decor, attentive and thoughtful service, and its prime location makes it incredibly convenient for leisure, travel...

Everything was great, the service was excellent. Hygiene: Clean Facilities: Renovated

The hotel was fantastic! We booked a family room and our kids loved the slippers, bathrobes, and children's toiletries. The location is also excellent.

My stay here was fantastic! The room was beautifully decorated and cozy, and the cleanliness was impeccable. The bedding was so soft, I slept incredibly well. The front desk staff were attentive and patient, and the location made getting around very easy. Overall, I was extremely satisfied and highly recommend it!

The room was very clean. Mona at the front desk was incredibly warm and attentive, thoroughly explaining all the facilities. The breakfast was also good. It's definitely worth another visit.

The room is excellent, clean, comfortable, and the environment is great. I've stayed here many times and will definitely be back. I'm very satisfied! The service is good, and the transportation is convenient. I slept very well! It's super convenient!

I booked your Mother's Day package for my parents, and the overall experience was outstanding. I'd like to extend my sincere thanks to Eric, the Concierge Supervisor, the front desk team (Mia, Jia, and another unnamed front desk lady), and all the staff at the Long Street Buffet Restaurant. As I couldn't accompany my parents during their stay, many details required the hotel's assistance. Supervisor...

Traveling during the May Day holiday, I was pleasantly surprised to get a free upgrade to a top-floor executive room. The environment and hygiene were excellent, and it was super convenient to get around. The only minor drawback was having to pick up food deliveries from the takeout locker on the first floor, but thankfully it's inside the hotel lobby.

The service from the guest rooms and concierge was excellent, while the front desk was a bit ordinary; they could be more enthusiastic and proactive. The birthday decorations were a thoughtful touch. Room maintenance and cleanliness were also good, and the view was nice. Definitely worth recommending.

The hotel was pretty good. The breakfast was nice, and the rooms didn't feel old at all. The food was also great, everything looked appealing. The location was very convenient too. Overall, it was excellent, and I'll definitely be back next time, haha!

The breakfast was plentiful and delicious, the room was clean and comfortable, and I slept wonderfully. The service was prompt and responsive, and any issues were resolved quickly, which was very reassuring. Every stay feels like coming home – I highly recommend it to my friends. The environment is elegant, and the facilities are top-notch; the experience exceeded my expectations.

Facilities: Excellent. Cleanliness: Very clean and quiet! Ambiance: Very cozy, and the front desk service was great! Service: Prompt. The extra blanket and earplugs I requested were delivered very quickly! This booking completely exceeded my expectations! I'll definitely stay here again next time I'm in Beijing! The hotel is super close to Lianhuaqiao subway station, less than 200 meters from the back...

The bedding in the room was comfortable, the pool water was warm, and the breakfast was plentiful.

Choosing this hotel for my business trip was definitely a game-changer! Its location is incredibly convenient, just a few minutes' walk to the subway station, with plenty of dining and shopping options nearby. Getting around for my schedule was a breeze. The room was spotlessly clean, and the bedding was soft and comfortable. The mattress had just the right firmness, and with the excellent blackout...

First time in Beijing, and we chose this hotel because they have room types suitable for families. The breakfast spread was extensive and delicious, and they even offered a late-night snack every day. Plus, the room didn't have any strange smells.

I stayed here earlier this month, and I booked again this time. It's truly excellent. From the room facilities to the soft services, it surpasses many international five-star hotels. No hotel staff ever added me on WeChat or asked for a good review after my stay. All the towels are individually sealed, and the pajamas are also packaged with a plastic lock. The pajamas are comfortable, not the thick...

Good room service which meets oue needs, except that free laundry service should be provided

Great stay. Location close to the North Station, and it took only 15 minutes to walk there. Big, bright room, very comfortable.

Really nice room, huge comfy bed and great amenities. Close to a metro station too.

The suite is really nice. Big, Clean, with two bathrooms. I love the stay.

Very nice location and kind people

Very Helpful staff. Very good sized rooms. Unfortunately most of the entrance gates to the hotel were closed so it was slightly harder than expected to find the premises. The carpets were a little old also and the room has thel distinct smell of cigarettes

Regent Beijing was my choice, a hidden gem of a luxury hotel in the city center. It's incredibly convenient, right next to the Dengshikou Station exit on Line 5, where you can spot the hotel's side entrance sign. It's also very close to Jinyu Hutong Station on Line 8, making it super easy to get to popular spots like Wangfujing, the Bird's Nest, Temple of Heaven, Lama Temple, Xidan Joy City, and THE...

Location: I was most satisfied with its proximity to Dengshikou subway station – it's incredibly close (in my opinion, for a capital city with lots of traffic control and often no parking near attractions, taking the subway is the most convenient way to get anywhere). The hotel is also very close to Wangfujing, so if you have enough time, you can walk there for a city walk, which is quite enjoyable...

My husband and I stayed in Regent Beijing in mid May 2026 for 4 nights. We had a wonderful stay. The service was excellent across all areas—from customer service, front desk to housekeeping. The staff were consistently professional, attentive, and very helpful, which made the experience truly enjoyable. A special thanks to the housekeeping team: they found my ring, which I hadn’t realized I had...

The room size was just right, and it truly upheld the quality expected of an established five-star hotel. Many small details were perfectly executed, like the soft, clean, and waterproof mats in front of the sink and toilet. The turndown service was also excellent. Breakfast was varied and featured authentic Beijing specialties; a staff member greeted us at the entrance, guided us to our table, and...

The hotel's location is excellent and convenient for transportation, and the concierge and front desk staff provided great in-person service, which is commendable. However, the online WeChat service from the Regent guest services team was extremely disappointing and disheartening. 1. **Severely delayed service response times.** Upon check-in on the evening of May 2nd, the front desk advised adding...

The hotel's location is excellent, just a short walk from Wangfujing Street and very close to the subway station. It's right in the heart of Beijing, making it super convenient to get to all the attractions. The hotel breakfast is incredibly rich and varied, the rooms are spotless, and the staff are warm and polite. I'll definitely choose the Regent again next time I'm in Beijing!

The service was very thoughtful. Although they couldn't upgrade our room, they still sent a bottle of red wine for our anniversary. The room facilities were a bit ordinary, but the location near Guomao was extremely convenient. Breakfast was a bit average.

Having stayed in countless hotels, this time my main impression was that the hardware has significantly deteriorated. Although I know Shangri-La maintains their properties meticulously, issues like the faulty door lock indicate it's definitely due for a major renovation. The light meals at the Horizon Club have also declined. Having witnessed the hotel's growth, I sincerely hope to see improvements...

location is good but facing a business building, the room is very clean and service is good. Breakfast is good as well.It actually connected to another mall in the BCD area which is quite convinence.

The concierge in the lobby was very professional and the front desk processed check-in quickly. Although some of the room facilities are a bit dated, the bedding was very comfortable. The bathroom amenities were nice to use. For an executive room, it would have been even better if the bottled water provided was mineral water. The food and drink selection at the executive lounge was good, and the service...

The hotel boasts excellent facilities, is well-equipped, and centrally located. Highly recommended! The breakfast was also very good.

Although it's not a brand new hotel, the facilities and cleanliness are still quite good. Thumbs up for the gym! My only complaint is the breakfast – it's honestly the worst five-star hotel breakfast I've ever had. There was barely anything, and the quality was terrible, truly hard to describe. Paying over 500 for breakfast for two adults and one child, it felt more like a 5-dollar meal. I'm so annoyed...

Exceptional birthday stay with just one minor suggestion! The Westin is truly the best hotel we’ve stayed at. The room was incredibly spacious, clean, and featured the most comfortable bed we’ve ever slept in. The location is unbeatable, and the view from our room was simply spectacular. What made our stay truly memorable was how accommodating the staff were for my birthday. They went above and beyond...

A standard Westin experience, everything was pretty good. The location is excellent, making it super convenient for getting around; it's right by the subway exit. There are also lots of great food options nearby, and a stroll along the Liangma River is very pleasant.

The hotel's location is very convenient. The rooms are spacious, and the service is excellent. The night view is also beautiful.

Stayed there since 2008 and always my fav place to visit from days to week. And next year their brand will change so enjoy

I was planning a Christmas holiday getaway, but to my surprise, the hotel was undergoing renovations. There was no prior notice when I booked, and I couldn't cancel. The hotel service was quite good though; they upgraded me to a room with a view, where I could see half of the city center. The location is also pretty good, with lots of fun things to do nearby. I had a great time on Christmas Eve. But...

This Christmas, I took my kids to Beijing and specifically booked a hotel near my husband's old company. Instead of their corporate-contracted hotel, I chose a Westin under Marriott, and this time, the experience was really disappointing! The room facilities were outdated. I booked a triple room, but it was just two double beds with a small cot crammed between the desk and the dryer! Basically, we...