Hotels on first line in Crete

We rested in the hotel twice. I want to come back for more)))

First this Hotel makes it clear that it is on the side of a hill and not suitable for people with walking difficulties. That being said I must make it clear that it is an extremely step and very of steps everywhere

Service all round fantastic, great rooms, great food choices especially the Taverna and A La Carte both of which, despite being included in the all inclusive package, I would happily have paid extra for

I will simply list my observations and allow you to see the pros and cons regarding this Hotel. It is a very beautiful Hotel 2. There are lots of space and some facilities 5

Lunch is served at the Active pool, which is halfway down the site, meaning you have to walk halfway down the hill for lunch and then back up again afterwards, so if you are at the upper pool, you have to go down the hill for lunch and then back up the hill back to the upper pool

There is only toilets in the basement area under receiption, so a bit of a distance from the dining room, At the Lower pool bar and at the beach bar

The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again

Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in

Very stylish, looks like new. Extensive large pool are and the beach. Food was amazing and there are 4 restaurants for dinning. We loved the Asian restaurant, very high quality. Overall great holidays!

Fantastic stay Amazing stay! It’s got the environment, pool, food, children’s play area and waterpark

Really nice hotel with plenty of good facilities and a great layout. The pool is enormous and well lit so it really stands out at night and the private beach is a lovely touch. The food does let it down though

Really nice hotel which was let down by management deciding to start shutting down the resort for the end of season half way through our stay

Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort

Great hotel Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well

Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!

This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!

They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time

But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not

We were moved from the village resort to the beach resort due to being under subscribed at the end of the season

The hotel itself is centrally located in Platanias, and close to bus stops, they have several pools and direct access to the beach. The food at the hotel is quite good and varied, there was always something to eat

The sea-view rooms are spacious and have a kitchenette. Their terraces open onto the hotel's beach or a small fishing port. There are also rooms overlooking the pools or the main road or in quieter corners of the hotel

Unfortunately, hotel guests "reserve" the sunbeds in the morning, so it often happened that although there was no one in the pools and around them, we still couldn't find a free sunbed

There was often a queue at the AI ​​bar, as there was only one person to serve the guests. You could also get food for breakfast and lunch at the pool bar. Very helpful staff in both the restaurant, bar and reception

Hotel guests also have access to a moderately equipped fitness room and a spa area available for a fee. We spent a very pleasant week in the off-season at the hotel

Service throughout the hotel was amazing and cannot fault at all. The hotel is clean and well maintained. Beach is a pebble/rocky beach, this didnt bother us as we were happy by the pool

There's an astro pitch, tennis courts and arcades and pool table for other entertainment. Unfortunately, didn't get an opportunity to try the sushi bar but it looked really nice

Our second stay this year! Amazing hotel. I'd accidently booked the wrong room type, and we were upgraded for free. Giannis provided excellent service around the pool

The hotel itself is amazing with three pools and plenty of bars with four a la crate restaurants and a sushi bar alongside the main restaurant

The food at the restaurant was delicious, with plenty of options to choose from, and the breakfast buffet was one of the best I’ve ever had. The location was also perfect — close to everything, yet quiet and relaxing

The room was spotless, beautifully decorated, and had a stunning view. The bed was extremely comfortable, and the amenities were top-notch — from the high-speed Wi-Fi to the luxurious bathroom products

Built into a hillside overlooking a private bay, this resort offers panoramic sea views from nearly every terrace. The infinity pool and quiet beach access make it ideal for a relaxing getaway.

Beautiful rooms with stunning sea views, excellent food, and private beach access. The dining was a highlight in itself. Every meal was a pleasure — carefully crafted, deeply flavourful, and served with genuine care

Just perfect! To move within the hotel all is well organised, the restaurants are amazing and we had a couple of special dinner the occurred during our stayed! Really upscale! The kids also loved it and were very well taken care

The pools, the staff, all very nice

? The residents club offers all inclusive. Verve champagne is the house champagne which is something we can all get used too. Above all, as always with the Greeks. It’s natural to be engaging and enthralling

After a transfer from the hotel through amazing views you finally arrive to the hotel. We stayed in one of the collection rooms with a private pool

We had a lovely stay at this hotel. A 20-30min drive from Heraklion. Different pools to choose from and some water slides. Although the water was a bit on the colder side in October but we still swam

Can go to the beach too which is owned by another hotel but that's fine. Some people say the pool towels cost extra but the first one is free and you're free to use it throughout the week

The facilities are excellent and very well maintained — from the kids’ club and playground with caring staff, to the beautiful pools (including a seawater pool with a sea view and fun kids’ pools with slides)

Wonderful weeks break, the hotel location is a short walk into Stalis and on the beach. Plenty of pools to relax for adults or spend quality time with kids if a family

We had a wonderful stay at Arminda with our 2YO daughter. The location is great with easy access to a beach which is excellent for swimming, and close to local towns for authentic dining & sightseeing

We came to the day spa, they have a private room with saunas, pool and a shower treatment. Rafaela was the most helpful and kind!

Good overall, well managed but has some are Good overall. We stayed in an imperial room on the beach side of the hotel. Very good facilities overall, but some of the rooms need to be updated and soundproofed

This is one of the best hotels I have stayed at. They have for sure the nicest staff ever. So accommodating. Great food the breakfast buffet is so so good. Definitely will come back and recommend highly.

The one thing that was the biggest miss for us was inconsistency of service from hotel staff. Some are really great, friendly, and proactive, especially the cleaning staff

Great attitude, service, and helped to solve problems. The manager also called us at the end of the day to check if everything was all right

But others seemed to have an attitude and a scowl on their face when serving you

I am very satisfied with the service. Ctrip's customer service is also very professional. Thank you very much.

The hotel was extremely safe other than that and it was fine to leave belongings. Right next to the beach it was a few steps away so great for sunset pictures. Overall an amazing holiday I loved it so much, thank you

it was great location, sea view room, well organised, friendly staff, clean accommodation, and family friendly environment. Special thanks to Rakesh who was very helpful, kind and professional

Hotel clean and look after inside and outside ver well Big rooms with very comfortable beds Room cleaned every day even without asking Great food, different cusine every day Big rooms with very comfortable beds Hotel clean and look after inside and outside ver well Very friendly staff, from receptionists, bar staff, waiters and waitress, chefs, managers, room cleaners

A lovely family friendly hotel ! good food! Very clean! Wonderful staff especially Anna Maria at the Olympic bar ! All in all great !!

We just returned from a week holiday and we had a wonderful time at this hotel. I would definitely recommend this hotel

The hotel had a very chill vibe, good entertainment but very child focused- but separate from bars so we just stayed at the bar and played uno it was lovely!! There was not many teenagers so hard for the kids to make friends- it’s not a friend making hotel

The buffet was also incredible, one of the best with really fresh and high quality food, though I truly prefer the restaurants. The beach was also gorgeous and they offered various water sports and the pool relaxing

This was such an incredible resort. The staff is absolutely impeccable and their beachside/poolside service was amazing. The buffet was impressive and the food was absolutely delicious. I’d go back over and over.

Food was epic and the service around the pool really great. Just make sure to download the group app and book your restaurants as soon as you are confirmed. Got upgraded to a swim up room too so that was pretty special

We were situated on the ground floor right near the activity pool, which was perfect for us with teens

It's a 4 star at best and there's nothing luxury about it aside from the one pool and the sunsets

Rooms/decor feels dated, a little weathered but mostly well maintained. Getting a lounge chair in the one cool pool is like the Hunger Games - families occupy the space from 8am

Great hotel regarding price-performance ratio. Clean and good food. However it’s definitely not 5 star hotel, 4 star at most. No nice beach close to hotel, but there is variety of pools to choose from.

We are currently resting here. With children, the best vacation is only here. Food is at the highest level, many thanks to the chef, who cares about his guests and wants everyone to be satisfied

Nice 4 star resort (on some websites it appears as 5 star for some reason). They have three pools and and two small adjacent kinds pools and are located by the sea-side

We had a family room with its own balcony, which allowed us to relax outdoors when it wasn't quite poolside weather

Sisi village is a short walk away with some lovely shops and eateries. There is an on site supermarket with gift shopping incorporated. The pools were great (a little cold but once you were in very refreshing)

The service from checking in through to checking out has been excellent. We enjoyed using the pools, gym and spa facilities. There was so much choice for everyone

It’s very unusual to have this paid, while other hotels nearby offer it for free. Ice-cold swimming pools at this time. Very few people dared to bathe there. The sea was warmer than the pool

Room cleaned (very quickly) every day, main toiletries like shampoo and soap provided. The animation team was great during the day and kids' disco night were awesome. NEGATIVES: Paid WiFi in the rooms

The food was good, lots of fresh fruits and salads, perfect for the hot weather

Solid 4* hotel, but not 5* and here few notes: Positive moments: Lots of greenery with plants and trees everywhere, the feeling is like in private mini tropical garden

2 big swimming pools! Cool! What was not very comfortable - it is entrance in the sea, there were a lot of stones, for children it is not good

The food was really high quality every meal. Staff were friendly and helpful and the pools are nice, especially the one where you can sit at the bar inside the pool

Both Elounda Bay Palace and Elounda Beach have a car rental desk, where the lovely Phaedra provided us with a clean, well-equipped car at a great price

We booked again for the Elounda Bay Palace, staying for 7 nights in June and looking forward to our 7th visit. We were given a lovely reception upon arrival as always, quick check in progress and were shown to our room

We had a side sea view which was different, but a good view towards the sea. Very clean and spacious with a very comfortable bed. Very close to the restaurant, which was convenient and access to the beach

We hoped to book one with a private pool, but not this time. Only just moved house, so that’s life. Looking forward to our 8th visit, and the Cretan sun and hospitality

She speaks several languages, is funny, and such a pleasure to be around. She also gave us excellent tips on what to visit and where to eat. All the staff were extremely polite and paid great attention to the guests

Breakfast and dinner was excellent with a variety every night, and always hot and well prepared. The staff are so friendly and welcoming, and it makes our stay so much more enjoyable

The rooms were clean and spacious. Service was attentive and always available. Golf carts took us to their beach, you can also walk if you wanted. It was easier for us with our disabled adult family member

My daughter love the food option by the seaside and the free wifi access. Lovely beach restaurant and clean shower/ toilets

From the moment we arrived till the moment we had to sadly leave, we were absolutely overjoyed with the resorts design, services, and food. We had room with our own pool and it was one of the best things you can imagine

Location is perfect - between Rethymno and Chania, and Lake Korunas is close. Price - quality balance is very well retained. Beach is very close, and well retained. The restaurants are super good

I enjoy coming to Anemos everytime, nice resort, has aquapark, is next to the beach, rooms are well kept aaand they make very good cocktails in the bar above the lobby :)

Staff great friendly, access to beach via a subway to get across Road etc ,door staff will give you a buggy ride ,both ways 😀 Would recommend

We came in October and even though it was nearing the end of the season the service was fantastic, couldn’t fault it. The resort was great, absolutely lovely beach and the staff are all wonderful

Not to mention pool chairs were all reserved by 8 am by people who would spend the day going between the beach and the pool. Beach is nice and sandy with only small pebbles nearing the water line

Food and drinks were excellent, staff polite and hospitable, while working busy shifts. Beach was great and the highlight of the trip. Facilities were very well kept and entire resort was kept clean and tidy

We recently stayed at Hotel Agapi Beach Resort in Crete and honestly, it exceeded all my expectations

The answer we received was because it is high season, we stayed during September so in reality its end of season, we want to relieve as much traffic from the bars as possible and accelerate service

We were never advised at any point of this reality, however signs are posted all along the beach recommending water shoes to go swimming. Nice stay but probably would not come back

What really stood out was the incredible service from all the staff. They were so kind and helpful throughout our stay. The pool food staff were particularly great, handling a special food order for us with a smile

We had a wonderful time at the resort. We enjoyed the spa. The food was very good. We enjoyed the community cats also. We will be back. Nick was a very big help to us throughout our entire stay.

If you're going to Crete and want a 5 star resort then you should consider the Stella Palace. We didn't try the Aqua Park, but from the screams it sounded like everybody was enjoying themselves

Food, staff, rooms and all facilities are great. Nothing is too much trouble for any of the staff. The swim-up was fantastic, quiet most of the time and waiter service to pool side was unexpected but appreciated

many sunbeds are already reserved with towels (an issue the hotel could manage more strictly), and in the restaurants some parents let their children watch videos on phones or tablets at high volume

We stayed for a week in a suite with a private pool and loved it. The staff were excellent to a fault, especially the bar staff - couldn't rate them high enough

We spent 5 days in the Rethymno Palace as a couple, our teenage daughter and 4 of her friends. It's a nice hotel with indoor and outdoor pool and direct access to beach and sea

We booked a massage in the Spa with the very friendly spa manager Hasmik. I got a really relaxing massage from the masseur Stefanos who was able to give me advice for my back problem

Great 5 star resort with a good food and drinks. Perfect pool, beach and entertainment.

This hotel has everything you need for a great relaxing vacation. I had two massages there, and I’ve never been more relaxed thanks to Stefanos and Hosmik

So many places to sit comfortably sun or shade with delicious drinks and food on tap. All dressed smartly and clearly take pride in their work. Beach bar overlooking the sea - utterly idyllic and chic

Fantastic stay at an extremely friendly and professionally run hotel right on the beach. The rooms are spruce, bright and well maintained. We had a view right over the pool and palm trees

Unique and vastly expansive property. It was so large that there was a whole other pool and another beach we didn’t even discover until the night before our last day

The views from this hotel are mesmerizing, sunrise and sunsets are beautiful. The only minus for us was that if you want to go to the beach you need to pay for lounge chairs, it wasn’t very expensive

The beaches near the hotel are kinda rocky, if you want a nice sandy beach there is Agia Pelagia Beach, it’s 10 min drive. The housekeeping lady in our section was so friendly and helpful

A special thank you to Aman at the reception! :) Great cocktails and view at the lobby bar. We loved Tsimento beach (part of the property) and the other public beaches around the resort

There’s also a seaside village not far from the resort with amazing restaurants and shopping. We walked to it and took a taxi back. The taxi ride back was only 10 Euros

Rooms were comfortable and air conditioned. Get a room with a private pool in it. Those rooms are centrally located in the resort and well worth it

Food gets a bit samey over a two week stay but that is normal in a two week stay. Beach is nice but the water is weedy. Main gripe is the sunbeds and umbrella issue

What I didn’t like was that there was no separation between smoking and non-smoking areas — people smoked everywhere: by the sea, by the pool, and even in the pool. Smoking was also allowed in the reception area

We recommend this and say look beyond any negative reviews as it lovely!! Theres a lovely jewellery shop inside hotel with the man that makes the jewellery his name is Thanossis and he is lovely, i bought an earring and pendant set handmade that is beautiful!! All in all for the price we recommend this hotel as a lovely stay , relaxing with nice surroundings, beach and bars! Hope to see them again...

This is our last full day at Serita Beach hotel. We have been here for 9 nights and was here the same last October 2024! After having such a lovely holiday last year we came back with the family and grandchildren

Theres a spa we have had massages which were lovely. Sunbeds and pools are nice and the beds are very comfy

After reading some of the recent reviews I was apprehensive before our recent holiday at Serita Beach Hotel

There’s a mini Astro to play football on and the steps down to the beach right next to the pools. On the beach there’s a dedicated play space with a climbing frame

The beach is sandy and perfect for children, with a seabed that gradually deepens — safe and ideal for young swimmers, though the water can be a little cold at times

The pools are lovely with the main pool being big enough to swim lengths etc and have plenty of room when it’s busy and the children’s pool was fantastic for our girls and I’d imagine children up to at least 10-12

To be honest, it’s not - it overlooks a car park with the mountains behind however we didn’t pay extra for this and could’ve paid extra if we wanted a sea view

Hotel is great, food is amazing, staff is very kind and helpful. Pool is great and sea is clean and many free sunbeds with umbrellas. Drinks at bars are good and strong. Only downside for me are kids

I don’t mind kids, but in dining area was like 30 kids screaming all at once it’s crazy, similar problem is loud rooms. i would make 1 hour eating time only for adults. Otherwise everything about hotel is on the peak