Grecotel Creta Palace 5*, Rethymno (Greece): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Double Bungalow with garden view

Private bathroom

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Double Bungalow with partial sea view

Private bathroom

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Double Bungalow with sea view

Private bathroom

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Superior Double room with sea view

Wireless internet, air conditioning and minibar

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Superior Double room with panoramic sea view

Wireless internet, air conditioning and minibar

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Superior Family Bungalow with garden view

Family room with internet, air conditioner and mini-bar

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Deluxe Family Bungalow with balcony

Family room with internet, air conditioner and mini-bar

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Junior Double Bungalow Suite seafront

Private bathroom

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Deluxe with Garden Family Bungalow

Family room with internet, air conditioner and mini-bar

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Palace Double Suite with panoramic sea view

Private bathroom

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Palace Family Bungalow Suite with garden view

Family room with internet, air conditioner and mini-bar

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Family Suite seafront

Family room with internet, air conditioner and mini-bar

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Maisonette with garden view

Wireless internet, air conditioning and minibar

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Palace Family Bungalow Suite with partial sea view

Family room with internet, air conditioner and mini-bar

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Family Quadruple room with sea view

Family room with bathroom

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Family Bungalow with garden view

Family room with internet, air conditioner and mini-bar

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Double Bungalow Suite seafront

Private bathroom

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Superior Family Bungalow

Family room with bathroom

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Promo Double room

Private bathroom

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Double Junior Suite seafront

Private bathroom

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Junior Double Bungalow Suite

Private bathroom

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Double Bungalow

Private bathroom

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Maisonette

Wireless internet, air conditioning and minibar

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Palace Luxury Suite with panoramic sea view

Wireless internet, air conditioning and minibar

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Family Bungalow Suite seafront

Family room with internet, air conditioner and mini-bar

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2 Bedrooms Luxury Bungalow Suite

Wireless internet, air conditioning and minibar

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Presidential Villa

Private bathroom

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More rooms

Description

Hotel with high level service and good food. Developed children's infrastructure. Animation during the day for adults and children, evening program. Have Russian speaking staff. Recommend for couples and families with children of all ages.

Built: 1989

Renovated: 2009

Location: 79 km West of the international airport of Heraklion, 4 km from the town of Rethymno. The bus stop is near the hotel.

Evening entertainment - Rethymno (4 km).

Included in the group of hotels GRECOTE.

Total area: 100 000 m2.

Consists of a main building and three Bungalow complexes built in the style of a traditional Cretan village.

The hotel has 344 rooms.

The hotel has facilities for guests in wheelchairs. Most of the external staircases of the hotel are equipped with ramps. Special offer no.

Beach: own sandy-pebbly beach, the first coastal line, 30 m away. Umbrellas, chairs, towels – free of charge. On the beach – changing cabins, showers. Beach service and private tents (for a fee). The length of the beach – 300 m.

We accept credit cards: Visa, MasterCard, American Express, Diners Club.

ATM: in the hotel.

Pets: no.

Dress code: during the day in the restaurants and bars are allowed free style, except for the beach. In the evening in the restaurants and bars welcome elegant casual style. Shorts, sports and beach wear is not recommended.

Service category Famous The The Club:

personal guest service
Express check in/check out
VIP welcome (champagne), welcome to children
fresh fruit in the room (every other day)
twice daily maid service
exclusive cosmetics in the bathroom and children's cosmetics
tea, coffee
dinner in any a la carte restaurant is free for children (special children's a la carte menu)
for guests on HB – daily a la carte dinners at selected restaurants (reservation required, minimum 7 nights stay)
for guests on BB or two invitations a week for a la carte dinner at selected restaurants (reservation required, minimum 7 nights stay)
beach service: mineral water, fruits (2 times a day)
special discounts on SPA treatments, car rentals

On the hotel territory: Barber, pools: 2 (1 with sea water, 1 with fresh water and water slides), room for table games, dining 1 (traditional Kafenion), Internet cafe, Spa ("Elixir": facial and body cosmetic Anne Simonin, program Ayurveda (held by the Indian experts), massage ), indoor pools: 1 (heated April-October), library, restaurants: 4, bars: 3, TV room, stores (shop organic food farm ", Agreco"), traditional farm "Agreco", multi-purpose room for various events (250 people)

Attractions: free tennis court (2 courts), aerobics, tennis lessons for a fee, gaming machines requiring payment, free gym (with modern equipment and cardio equipment), evening shows for free, charge bikes, water sports with charge (on the beach), sauna free, paid theme parties (with BBQ), bocce ball, table tennis, Jacuzzi, Aqua gym, tennis court lighting extra charge, Billiards for a fee, volleyball on the beach free, free Darts, free gymnastics, Creta Palace: Golf Academy (individual and group lessons for beginners and more experienced players, and also for children over 7 years): free

For children: baby cot: on request (cot), highchairs in restaurant: Yes, Playground (grass, under the supervision of), children's restaurant (Tasty Corner in the main restaurant from 11:00 to 17:00 for children 3-12 years old, free), Babysitting services: on request, children's disco (3 times per week), children's pools: 2, animation program for children, kids club (Grecoland, 3-12 years, 6 days a week), water slides: 1, a Teens club (CLUB 4 YOU, 14-17 years ), program-children's club Grecoland for kids from 7 to 14 years (6 times a week under the guidance of Russian-speaking staff Grecoland), Creta Palace Golf Academy (for children over 7 years old), GrecoBaby provides parents with the opportunity to order everything necessary for their baby to stay in the hotel: potties and seats, strollers (umbrella type), the device for heating baby bottles, baby baths, mats, portable seat-cradle radio-nanny (some services for an extra fee), at the shop: diapers, baby lotions, powders and wipes, accessories for swimming, games, beach clothes and shoes

The distance to the nearest airport is 79 km.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: American Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
Check in time: 15:00-16:00. Check out time: 10:00-11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Newspapers
Ticket assistance
Gift shop
Chapel
Garden
Terrace

Rooms

Room service
Fridge
Family room
Cable TV
TV
Minibar
Hairdryer
Bathtub
Shower
Slippers
Toiletries

Accessibility

Accessibility features

Services and amenities

Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Bottled water

Internet

Free Wi-Fi
Wi-Fi

Transfer

Car rental
Airport transportation

Languages Spoken

German
Russian
English
Italian
French
Multi-language staff

Tourist services

Tour assistance

Recreation

Library
Bike rental
Billiards
Mini golf
Sun Deck
Ping-Pong

Parking

Parking
Free Parking on Premises

Pool and beach

Water park
Swimming pool
Spa tub
Indoor Pool
Outdoor pool
Beach facilities
Water fun
Beach/pool towels
Public beach

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Windsurfing
Darts
Table Tennis
Tennis court
Fitness facilities
Gym

Beauty and wellness

Doctor
Massage
Beauty services
Sauna
Spa
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Family/Kid Friendly
Kids club

Pets

Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 160 m. It takes 2 minutes To the beach!

Street view

Video: GRECOTEL CRETA PALACE LUXURY RESORT 5* - Грекотель Крета Пелас Лакшери - Ретимно, Крит | обзор отеля

Map

Reviews

Cleanliness

Amenities

Location

Service

14.01.2026 Guest

This is my 4th visit to Creta Palace, my husband went many times, throughout his teens and early adulthood. We have two children, at the time of travel were 5 and 8. We have visited Creta Palace in 2022, 2023 and 2025. This is a truly honest review of the resort and we hope many will find it helpful. Creta Palace is one of the most charming resorts. It has a long history and is located in a wonderful area, close to the town which is brilliant. Our last visit in August 2025 was different to the previous years, in that the hotel has clearly made investments in areas and there are improvements, to an already 5* hotel, but these did not go unnoticed. As a family we have travelled to other Greek resorts such as Ikos, so do have a certain level of expectation. The Service is amazing. There are members of staff who have been at Creta Palace since my husband was a teenager (he's now 42!!) so you really get the family feel, they take so much pride in their work and it comes across. So friendly, professional and immaculate. You are never left waiting and nothing is a problem. The food has always been very good but improved in 2025. There are more luxurious selections in the main buffet (sea food in particular). The salad choices are immense - so good that you can have this as a main meal if you wish - I certainly did! For Lunch, the Brasserie and Beach bar are brilliant. We spent more time this year in the beach bar and no words can describe the atmosphere here. It is just perfect. Everything about it, the view, the decor, the ambiance. The staff are so busy but they are highly trained and the service cannot be faulted. Room wise - we have been a few times now so we know what suits us and booked the Ground Floor Deluxe Bungalow. This has two separate sleeping areas, two bathrooms and a garden. Whilst the rooms do need updating, they are fine and trust me when I say - I am fussy. You do need to bear in mind in Greece etc the rooms are more simple so to speak, than what you might experience in other parts of the world. In any event they are cleaned to a very high standard, turn down service is offered and we were perfectly comfortable. The pools are clean and maintained. Yes, sunbeds can be a bit tricky to get, but the staff are on hand to help you and to be honest I got over this quite quickly. Its not the hotel's fault - people just need to be mindful of others and just take what they need! Beach is amazing and I spent more time there this holiday. It was perfect and had the same level of bar service etc. The children's entertainment was slightly less in 2025 (in terms of nightly shows) but we did give this feedback and hopefully this will be taken into account next summer. In terms of children, Creta Palace staff love kids. Everywhere we went our children were welcomed. They have formed bonds with the resort and its very special to see. It was a honor to have met and spoke to Vasilis Karapanagiotidis - Hotel Manager and Antigoni I. Papado

13.01.2026 Chehraz

This is my 4th visit to Creta Palace, my husband went many times, throughout his teens and early adulthood. We have two children, at the time of travel were 5 and 8. We have visited Creta Palace in 2022, 2023 and 2025. This is a truly honest review of the resort and we hope many will find it helpful. Creta Palace is one of the most charming resorts. It has a long history and is located in a wonderful area, close to the town which is brilliant. Our last visit in August 2025 was different to the previous years, in that the hotel has clearly made investments in areas and there are improvements, to an already 5* hotel, but these did not go unnoticed. As a family we have travelled to other Greek resorts such as Ikos, so do have a certain level of expectation. The Service is amazing. There are members of staff who have been at Creta Palace since my husband was a teenager (he's now 42!!) so you really get the family feel, they take so much pride in their work and it comes across. So friendly, professional and immaculate. You are never left waiting and nothing is a problem. The food has always been very good but improved in 2025. There are more luxurious selections in the main buffet (sea food in particular). The salad choices are immense - so good that you can have this as a main meal if you wish - I certainly did! For Lunch, the Brasserie and Beach bar are brilliant. We spent more time this year in the beach bar and no words can describe the atmosphere here. It is just perfect. Everything about it, the view, the decor, the ambiance. The staff are so busy but they are highly trained and the service cannot be faulted. Room wise - we have been a few times now so we know what suits us and booked the Ground Floor Deluxe Bungalow. This has two separate sleeping areas, two bathrooms and a garden. Whilst the rooms do need updating, they are fine and trust me when I say - I am fussy. You do need to bear in mind in Greece etc the rooms are more simple so to speak, than what you might experience in other parts of the world. In any event they are cleaned to a very high standard, turn down service is offered and we were perfectly comfortable. The pools are clean and maintained. Yes, sunbeds can be a bit tricky to get, but the staff are on hand to help you and to be honest I got over this quite quickly. Its not the hotel's fault - people just need to be mindful of others and just take what they need! Beach is amazing and I spent more time there this holiday. It was perfect and had the same level of bar service etc. The children's entertainment was slightly less in 2025 (in terms of nightly shows) but we did give this feedback and hopefully this will be taken into account next summer. In terms of children, Creta Palace staff love kids. Everywhere we went our children were welcomed. They have formed bonds with the resort and its very special to see. It was a honor to have met and spoke to Vasilis Karapanagiotidis - Hotel Manager and Antigoni I. Papado

01.01.2026 Guest

We chose to return to Grecotel Creta Palace after having such a wonderful holiday there for the first time in 2024. After checking many different locations and hotels we still felt that going back to this hotel was going to be tick all the boxes. We were not let down in any way. If you are looking for a relaxing break in a stylish setting where staff are attentive to your needs this is the place for you! We were also so pleased to see the same welcoming faces. Antigoni and Ilias on the main reception team are so perfectly suited to their roles. We were in the best hands and felt very special to also be remembered by them too. The food in the main restaurant is of a good standard and the hotel is spotlessly clean and well maintained.

31.12.2025 Laura

We chose to return to Grecotel Creta Palace after having such a wonderful holiday there for the first time in 2024. After checking many different locations and hotels we still felt that going back to this hotel was going to be tick all the boxes. We were not let down in any way. If you are looking for a relaxing break in a stylish setting where staff are attentive to your needs this is the place for you! We were also so pleased to see the same welcoming faces. Antigoni and Ilias on the main reception team are so perfectly suited to their roles. We were in the best hands and felt very special to also be remembered by them too. The food in the main restaurant is of a good standard and the hotel is spotlessly clean and well maintained.

20.11.2025 Abi

We loved our first holiday abroad with our two boys. The hotel was beautiful, the staff helpful and the food delicious!! Such a big range on offer and didn't feel too busy. The beach was very close to the hotel and pools were nice. So convenient having towels and sun loungers in good supply! My boys particularly loved the kids club, the staff really went the extra mile. Georgia and Eirini in particular. The entertainment was mostly good and suited our boys. The kids pool wasn't huge and slides basic, but just right for us, we often had whole pool to ourselves. The room was spacious and practical. In general we highly recommend Creta Palace and didn't want to come home!

18.11.2025 Stephen

There was 12 of us 6 adults and 6 children acomadtion food and service was excellent will go back again . Only 1 hr drive from the airport lovly town only 15 mins taxi drive

12.11.2025 yaki

This is a truly 5 start hotel.
The service! The service is fantastic, all the staff were extremely nice, at breakfast to be greeted with the big smile of the star of breakfast Mr. Iannis! Such a nice gentleman! And positive man!
The hotel itself was absolutely amazing, beautiful hotel and great pool, the lobby and entrance looks like it was taken from a movie.
We got complementary upgrade to the family suit with a balcony. We didn’t know what to do with all the space it was amazing.
They greeted us in the room with champagne and candy to celebrate with us!
That is above and beyond everything I ever experienced from a hotel service!
The beach itself is very clean and easy to get to just 1 minute walk from the pool.
We recommend to walk on the beach all the way to old town, it is long walk, around an hour, but the beaches along the way are so beautiful that it feels less time and very enjoyable.
The breakfast was fantastic, so much options and it was all tasty, I took 2 plates and left nothing haha.
Finally I want to thank the staff of this hotel for their great smile and generosity. Will definitely come back giving the chance!

11.11.2025 paul

A lovey hotel, located on the beach and about a 40 minute walk from Rethymnon or a €10 cab ride. The rooms are spacious and very clean, the hotel grounds are spotless. Beach towels provided, excellent swimming pool, loungers also available on the beach. Great selection of quality food at the buffet breakfast and at dinner. Shop on site sells all of your holiday essentials. Evening entertainment was very professional. Without exception, all of the staff at the hotel were fantastic. We do not often go back to the same hotel twice, but we would definitely return to the Creta Palace.

03.11.2025 Mario

Overall, very good experience at Grecotel Creta Palace.
As mentioned on some other comments, the rooms start to need a small refreshment. Apart from that, everything was great: location (next to Rethymno but without the noise or perturbation of a city and with an entire beach for us), the food (very good and with variety) and the staff (special mention to Giorgios from the Beach Bar and all the Grecoland staff).
We found that the hotel manages to be very kind friendly but without compromising the quality and calmness that you look for a hotel during holidays.
First time with Grecotel and not disappointed at all.

13.10.2025 James

I had a truly wonderful stay at the Greto Palace Hotel! From the moment we arrived—quite late in the evening—we were warmly welcomed by Nasia, whose hospitality made all the difference. She was incredibly kind, patient, and helpful, taking the time to show us everything we needed to know despite the late hour. Her genuine friendliness instantly made us feel at home.

The hotel itself was just as impressive—clean, comfortable, and beautifully maintained. Everything we needed was taken care of, and the atmosphere throughout our stay was peaceful and relaxing.

Overall, a fantastic experience. Special thanks to Nasia for going above and beyond—she’s a real asset to the hotel. Highly recommend staying here if you're looking for excellent service and a welcoming environment!

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POIs near hotel

Megali Porta (59 min)

Historic city gate that once served as a main entrance to Rethymno's old town.

Museum of Modern Art (59 min)

Museum exhibiting contemporary artworks and hosting cultural events in Rethymno.

Historical Folk-Art Museum of Rethymno (60 min)

Museum dedicated to traditional folk art and cultural heritage of Rethymno region.

Gepetto (4 km)

Attraction named after the famous woodcarver character, possibly a local cultural spot.

Agreco Farm (5 km)

Agreco Farm offers visitors insight into traditional agriculture and local farm life near Adelianos Kampos.

Cafe and Restaurants near hotel

Restaurant «Ταβερνα Γαβαλας» (4 min)

Restaurant «Taverna Zisis» (5 min)

Leof. Machis Kritis 63, Rethymno 741 00

Frequently asked questions about Grecotel Creta Palace

How much does it cost to stay at Grecotel Creta Palace?

The cost of staying in Grecotel Creta Palace depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 515 USD. Enter your dates to see the exact offer prices.

Is it far from Grecotel Creta Palace to the nearest beach?

It takes 2 minutes to reach to the nearest beach.

Is there anything special for children in Grecotel Creta Palace?

Grecotel Creta Palace offers Water park, Children's playground and Kids' club specially for kids

Does Grecotel Creta Palace have a pool?

Yes, Grecotel Creta Palace has a swimming pool for guests.

Are pets allowed at Grecotel Creta Palace?

No, pets are not allowed at Grecotel Creta Palace.

Does Grecotel Creta Palace serve breakfast?

Yes, Grecotel Creta Palace serves breakfast for guests. Breakfast options include American style.

How to get to Grecotel Creta Palace from the nearest airport?

The nearest airport is Chania International Airport, located about 1 hour 7 mins from hotel by car (71.3 km) away.

What’s the cancellation policy at Grecotel Creta Palace?

The cancellation policy at Grecotel Creta Palace depends on your room type and booking terms.

Does Grecotel Creta Palace offer airport transfers?

Yes, Grecotel Creta Palace offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.