The location is excellent, providing easy access to downtown Reykjavik. Crucially for tour planning, Bus Stop 12 is right outside the door for convenient trip pick-ups
Friendly and helpful staff. Help us call a taxi when we are in need. Very good.
Good service, convenient location right next to bus stop 12. Lucky to see northern lights right outside the hotel!
Tge front desk staff, he gave me suggestions and helped me book the show ticket. He gave me clear instructions and seeing my lost look , even gave me the hootel phone numbers to call him in case I run into trouble
Foss hotel Reykjavik is a great place, conveniently located next to Bus stop 12 where all the tour operators pick up and drop off as well as Fly bus tdrop off and pick up. The hotel is very clean and safe
I have a fantastic experience with the staff in front desk and house keeping. I was a solo traveller and I asked guidance to the front desk on some places that i wanted to go within and near Reykjavik
Small bar and restuarant but always plenty of room when I stay there
A good breakfast can be had, to fuel your day. The flybus drops off and picks up from this location
Stay here twice. 2nd best hotel in our 10-days Iceland trip.
Best! Staffs very helpful, especially Geogrey, he is really very good helping us when we missed our tour one morning. Room size is good! Bathroom is best! Highly recommended.
Everything was great except for the slightly out-of-the-way location. The facilities were complete, breakfast was plentiful, and the service was attentive and enthusiastic.
This is my first time visiting Iceland, and I had the pleasure of staying at this wonderful hotel. The rooms are spacious and comfortable, with ample room and a big, cozy bathroom
The reception staff is incredibly friendly and helpful, making my stay even more enjoyable. I would definitely consider staying here again if I visit Iceland in the future
Great! Excellent location, nice ambiance, and good facilities too.
We also drove ten mins to the lighthouse and saw the best view of northern lights!
Also as my hubby’s birthday is during the stay, I asked months before if birthday decorations is available and eventually got a birthday cake and a card but with wrong name lol
The facility (needs to turn off the lights one by one instead of all-in-one) and hygine situation is not that good in terms of the 5-star hotel
(Hair in the sheet cover and the toilet)(no clean up for the desserts)
The tides restaurant and cafe is good and worth trying with ISK 7000 credit for the restaurant
Sweet, attentive, and exceptionally well trained, they combine professionalism with genuine warmth. You feel welcomed, not processed. Every interaction — from check-in to restaurant service — reflects care and precision
Very attentive staff and Elenor made our checkin very smooth and answered all our questions. Perfect location to see the city. Would definitely stay there if we got back to Reykjavík
The hotel is very close to the city center, especially since we rented a car, and there are plenty of supermarkets and shops nearby
The restaurant downstairs serves delicious dinner, and the breakfast is surprisingly rich, even offering instant noodles!
We loved staying at the Hilton Nordica! The rooms were beautiful, comfortable, and cozy. The staff was very accommodating and friendly. The breakfast there was the best we had in the entire country
Great place to stay and enjoyed both the sauna and gym facilities a lot~
This business trip was quite comfortable; the service was excellent, and the overall experience was great.
Great facility, free parking, good size room, clean, less than 10 mins drive to the city center.
The harbour, waterfront, shopping streets and main attractions were all at most 20 mins walk away in different directions (except Perlan which was 30-40 mins). I didn't have to use any transport apart from going on tours
The service at the hotel was excellent. Friendly and professional staff. Always someone available with a smile. The cleaning staff were extremely polite. My room was super comfortable
There was also a free shuttle bus there to Grandi area. There were numerous restaurants, cafes, coffee shops and bars in close proximity. You didn't really need to go very far after a long day out
It helped a lot when it’s raining. Only downside was the breakfast started @ 7 am which is bit late for early travelers, so the breakfast area was packed in the early morning
I stayed here for 5 nights and couldn't fault anything with this hotel. A short 3 minute walk to bus stop 1 at the city hall
I got a bus from the airport to there and caught two different buses for tours to the golden circle and the northern lights as well. As a solo traveller this was perfect as there was nothing to worry about
The breakfast buffet was good, as long as you stay away from the waffle irons and the espresso machine if you have only a short amount of time (they have very tasty filter coffee at the other end of the buffet, no queues there)
Stayed one night here with my wife. The rooms are comfy, staff are friendly. We also ate at the breakfast buffet which was good. The spa is amazing and worth the money. We wouldn't mind staying here again
Lovely hotel with great facilities including a wonderful spa (extra cost for standard guests). Very friendly and helpful reception staff. Buffet breakfast was excellent and worth paying that bit extra
A good stay overall! A nice hotel just on the outskirts of town. Nice foyer area and the room itself was clean and good. Reception staff were okay without being exceptional. Shower water was slow to run away.
Average good. No pedestrian way from BSI station
Its location is however a fair walk out of town (and beyond the bus station). We coped because we’re happy to walk, but there’s a lot of construction going on in the area, which made part of the walk a difficult one
Room was a good size and hotel had a really nice ambience aswell as a good coffee shop underneath. Only downside was we didn’t realise under 12s couldn’t use the spa facilities at any time which was disappointing
All super clean including lobby and toilets. You will be happy here but expect a more basic room. Good position to walk to Lava Show, Fly Over Iceland,Wales Iceland
The hotel is really well located. The staff is polite and helpful. The only concern is that the hotel has no dedicated parking but that’s something we were aware of before booking. Found closeby street parking!
Brilliant hotel, great location close enough to centre to walk in (5-10 mins to bars and restaurants) but easy enough to park closeby to
Had a great experience at this hotel, it’s in an ideal location just by the old harbour, easy walking into the city or to the harbour for darker skies! Room was very clean and modern, had everything we needed
The breakfast was excellent, great selection of buffet style food, and they also provided an early take away breakfast on the day of our check out
Great location. The staff were rally friendly and welcoming. My room was perfect and very warm and cosy. There is a spa but I didn't use it. The food is the restaurant is excellent and I recommend a visit there.
Well located, the main turistic street in Rekyavik starts right in front of the hotel. The hotel is cosy, with good size rooms and refreshed
The staff were friendly and helpful, and the overall vibe of the hotel felt welcoming without being overly formal. It struck a good balance between functionality and comfort, which worked well for our audience
Beautiful modern and clean hotel in the center of Reykjavik. Everything is walking distance from here. In front of the hotel there is a beautiful record store, if you like music you might get lost in there
Fantastic hotel right in the centre of town! Close to all the bus stops for tour pick ups and loads of nice places to eat. Staff are super friendly and the room was clean and large for a city centre hotel
The location is very convenient, close enough to walk to shops, restaurants, and pick up points for tours, but still felt calm and manageable for a group
But believe me the calm that prevails over this hotel makes everyone relax and the three of us will come home relaxed and calm after the wonderful two nights we had here and the best thing is that most everything is within walking distance 🤗
Excellent breakfast and very clean.
Hotel Örk stands out for its excellent breakfast with plenty of variety. The rooms and common areas were very clean and well maintained. A comfortable and pleasant stay overall.
A small patio with a couple of chairs and a table was part of the room. The breakfast was also very good, and it was an extra plus to have a pool at the back of the hotel, free for all guests to use
I also liked the surroundings with Reykjadalur, The Geothermal Park and several cafes and restaurants, grocery store and gas station nearby. We ate at The Greenhouse, which was easy and good
Very nice rooms! Smart tv!
Nice bathroom, good breakfast selection!
My plane was diverted to Iceland for an emergency and passengers were sent to this hotel. I was surprised how clean, modern and nice this hotel was. Spacious rooms, spotless clean, with super friendly staff
i could see the other rooms’ windows but hardly a piece of sky. the coffee and tea options in the room was good
We were upgraded thanks to our Amex Platinum benefit, and the room was spacious, very clean, and extremely comfortable. Breakfast at the restaurant was good and a nice way to start the day
the shower had a great water pressure, the shower booth was very roomy and it had a swing door that helped from the water going everywhere. the bathroom itself was big and very clean
As well, Robert made our dining experience personal and provided most wonderful local recommendations for our travels. The staff make this hotel what it is, and it has truly been my best experience at a hotel in years
i got daily bottled water which was nice, and the tab water tasted great too. there was no view from my room window, because it was facing inside the building
The female front desk staff's attitude towards Asians was a bit indifferent, while the male staff was very enthusiastic; the difference in attitude was quite noticeable. There was free water in the room
The only bad thing about this place is that I was only able to stay here 1 night … I had an amazing experience,
the room
Was very spacious and beautiful, great location, but most of all the customers service was over the top ,the young lady at the front desk, Yvette was phenomenal, she went above and beyond to make sure I was taken care of, made reservations , and gave me great suggestions and recommendations...
The front desk staff were very helpful and advised us where to park our car. The hotel doesn't have its own parking space. We had to park at any space available at the narrow lane in front of the hotel
The rooms are small and do not have a desk but do have a small sofa
Room is clean and well renovated
Good location, receptionist help me a lot by booking my tour and my airport transfer. Great location near to bus stops
After being whisked away to Iceland for a 'special' birthday the 4 nights we had here were great
Room on small size but typical outside of USA. Clean with all basic amenities. Hotel has almost everything but gym/pool. Full continental breakfast is provided. Would stay again when we return for northern lights!
The Hotel Klettur is a delightful place to stay while you're in Iceland. The staff was extremely helpful especially in my moments of confusion with walking directions
I did have the free breakfast with my stay and was very happy with the offerings
It’s location in my opinion was perfect and the neighborhood was very walkable, with many places to shop and eat including a grocery store around the corner
We've been there for only one night. There was free excellent breakfast. After we checked out there was a dedicated place to leave the luggage because our flight was a few hours later
The staff was great: helpful and courteous. The rooms get pretty hot with the heat running but you can crack open a small window in the room. Showers have adjustable height shower heads
Excellent hotel. Room is big in Icelandic standard. Excellent breakfast with ample options. Staffs who went out of their way to provide assistance. Best hotel stayed in Iceland.
Excellent location, friendly reception, great breakfast, clean and comfortable room. Go for the breakfast, they are great. You don’t find breakfast outside early in the morning
The room was a bit small, and the value for money was slightly low, but it was clean, parking was good, and the staff were friendly
Even if you do, those from the hotel are of good value
Fantastic hotel 100/100
-Great location (city center + everything nearby, and also **not** noisy/loud at night; can also walk there from BSI Terminal)
-Super room (Superior Room, was great, slept soo well)
-Delicious Breakfast with English Breakfast, Iceland Food (Fish Skye), Pastry and Fresh Fruit
The location is convenient, just a 5-minute walk to the city center. It's also close to bus stations #2 and #3, which is great for catching local tour buses.
The hotel is clean and comfortable, definitely recommended!
The best hotel near to the Glacier. The sauna and hot tub are amazing. The receptionist is very welcoming. Coffee ans tea are so delicious. Would come back.
The hotel's location is excellent. It has hot springs, a sauna, and even an aurora wake-up service, which is a really nice touch.
Beautiful hotel in a stunning surrounding. Breakfast and dinner were good. However they charge fine dining prices which is too much and did not feel right
Stayed here for one night before a glacier tour. It’s the closest hotel to the meeting point for the tours. The rooms are spacious, beds comfy, the food at the restaurant was INCREDIBLE! Especially the beef tenderloin
They provided a surplus of clean towels and a very nice area to dry off indoors. The rooms had huge windows facing the ocean for a great sunrise view. We ate at the restaurant here at 6pm and were amazed by the food
We enjoyed our one night stay here and would recommend to anyone looking for a relaxing Iceland vacation place to stay. It was one of the only hotels available in this small town so you may have no other option
The rooms are great quality, good beds, the staff is lovely and breakfast is also very good. It was quiet and we slept super well. My family stayed in various types rooms and everyone was happy with their experience
Hi, we stayed for 3 nights and the experience was overall good. The city centre is half an hour walking from the hotel but the reception team helped us to find the local transportation routes and taxi services.
The reception desk is on the left, with comfortable sofas and seating directly in front of you. The reception staff are very helpful and assisted us with directions to get into downtown Reykjavík
stayed at this hotel while visiting Iceland from Canada, and I couldn’t have asked for a better experience. From the moment I arrived, everything was seamless, welcoming, and thoughtfully done
I would highly recommend this hotel if you are ever travelling to Reykjavík, and here’s why. Arrival:
When you arrive, you are welcomed into a warm and quiet atmosphere
If you have a lot of luggage or prefer not to use the stairs, this is not a problem as there are two accessible lifts that take you directly to your floor
She was a true New Year’s elf 🎄✨: incredibly kind, professional, and always there when needed. What she did for me felt like a little miracle and made my holiday even more special
As the first hotel of my Iceland trip, the overall experience was quite good. Because I checked in at around 8 AM on August 4th, the front desk almost wouldn't let me check in, as I had to check out at 11 AM
I absolutely loved my stay at this hotel. I celebrated New Year’s here, and it was truly a wonderful experience that left me with very warm memories
We ate at the hotel restaurant and it was well prepared and staffed. The drinks were nice and the food was yummy. The tv was nice in the room and the shower as well. We also had breakfast included with our stay
It was a SPREAD! Pancakes, eggs, scrambled hardboiled and rolled. All kinds of fruit and coffees. Even ramen and a noodle bar! Salume and cheese, veggies and cereals. Just a nicely done hotel breakfast
My friends and I were unexpectedly upgraded to 2 spacious rooms. We had a nice relaxed meal in the bistro. A taxi was booked for an early flight the hotel is well positioned to get to the airport
After contacting the hotel, the hotel staff actually helped us deliver it to the front desk of another hotel where we were staying! Super touched!! And the facilities and room environment are really good in Iceland
The hotel's location is convenient, but they don't have triple rooms. There are good restaurants downstairs or nearby. There's a car park, but only small cars can safely fit; larger cars might not make it.
Good location, and there is a reman shop next to the hotel. The breakfast was great as well. 5mins walk from the free parking lot as well as the whale watching harbor
From the moment we met him, he was warm, attentive, and genuinely eager to help. Every time we approached him with a question or needed recommendations, he went above and beyond with patience and kindness
The lobby felt super cozy with its lovely Christmas decorations, we really enjoyed spending time there as a group. It was also extremely convenient to have a bar, restaurant, and bakery all in the same building
That thoughtful gesture meant so much to us and perfectly captures the level of care and hospitality he provides. Exeter Hotel is lucky to have someone like Czarek representing them
It does not feel like a standard hotel because it is a dorm used as a hotel during summer - which is perfectly fine! When I had an issue with my room the manager helped me out great and went above and beyond what he was supposed to do! Thank you
Great accommodation, clean and with a beautiful view of the village. The responsible crew at the reception and also the cleaning team. I enjoyed staying there, will come back soon surely! :)
I was a bit worried initially from some of the bad reviews but actually pleasantly surprised. Rooms were spacious, clean and comfortable. Yes it’s a university building some time of the year but actually really good
The room was very clean, and parking was free. Although the bathroom was shared, it was also very clean. There was no kitchen, but the restaurant provided me with two plates. Overall, it was a very good experience.
😁
Joking aside, nice hotel for me, good distance to everything, good service and nice staff
However, the location is excellent and very convenient for exploring the area. Overall, it’s okay for a short stay, but there’s room for improvement
Parking is available at the back of the hotel on a first-come, first-served basis, and we were fortunate to secure a spot. Breakfast offered a good selection and was enjoyable
Good location,healthy breakfast and the male receptionist was very helpful
The hotel’s location is excellent. There are shuttle buses for various tour groups right outside the entrance, and the airport bus pick-up and drop-off point is also located here
After the incident, the hotel's solution was to arrange a room change. The problem is, what had to happen already happened. The room change felt more like going through the motions than actually solving the issue
I later found out that previous guests had reported similar issues, indicating that the hotel has a long-standing problem with hygiene and pest control, rather than a one-off accident
* Hygiene management is questionable (and seemingly a long-term issue). * The response was delayed and inadequate. * The guest had to bear the additional costs themselves
Our first visit to Reykjavík, and Borg Hotel was the perfect choice. The location couldn’t be better—right in the heart of the city and within walking distance to so many great spots
The staff were incredibly friendly and helpful throughout our stay, making us feel welcome from the moment we arrived. We also loved the beautiful Art Deco motif that gives the hotel so much character and charm
We had so many questions being our first day in Iceland and Claudia was amazing giving us recommendations for restaurants, shops and the northern lights viewing locations
Great location and super friendly staff. We had a great experience at this hotel. Rooms were really nice, clean and well styled
Fantastic location, handy for bus stop 3 for tours and what a stunning building! Staff are so helpful, can’t fault the place.
The Hotel Borg is perfectly located in central Reykjavik. Restaurants and grocery stores are super close. Breakfast was plentiful and very good