Johanna Park Hotel in Sorrento

I stayed at Johanna Park Hotel in Sorrento and, unfortunately, the experience didn’t match its self-proclaimed 4-star rating. I would place it closer to 4 out of 20. The property is in dire need of refurbishment. Much of the décor looks frozen in the 1950s, and not in a charming, vintage way. Several pieces of furniture were worn, unstable, or falling apart, which made the room feel tired and poorly maintained. The biggest disappointment was the pool, which had clearly not been properly cared for. The water was green with visible algae, making it unusable and giving a very poor first impression of upkeep and hygiene. The staff were polite, but overall the facilities and condition of the hotel fell far below what you would expect from a 4-star property, especially in a destination like Sorrento. Location-wise, it wasn’t ideal either. The hotel sits far enough from town that getting anywhere required relying on a personal shuttle service run by hotel staff. While they tried to be helpful, it made simple outings inconvenient and limited flexibility compared to staying closer to Sorrento’s centre. A refresh, proper maintenance, and some modernisation would go a long way — but as it stands, I can’t recommend it.

It's very dated. 1980s I guess it's not been updated since built. Should be 3 star. Shuttle bus service is a joke. Don't rely on it , 8 seater only and always late. 30 mins. Lots of frustration from all stood waiting for it repeatedly. Don't plan excursions around it. €40-50 taxi to or from town, station area. It's a long walk from town up very steep narrow and slippery when wet roads. In first floor rooms you will be woken by noise from the kitchen ,dining room set up at 6am and bar in the evening. Tatty old towels, dusty and threadbare blanket. Shower dirty outside, needs renovation and poor water flow, heat. No air con/ heating working. The cleaners do thier best, always fresh bed, cleaned inside shower etc. Most staff are very helpful. Mostly for coach tours. Not a 4 star hotel experience. Could be lovely. Views , pool. etc..But needs to be brought up to modern standards, manager needs to sort out shuttle bus. If offered it needs to be reliable.

We were scammed at this hotel, we paid online and when we arrived we had to pay 300 euros for an extra charge that they say you have to pay, something extremely high. It's all a scam, please don't go to that hotel.