Maison Ortigia in Syracuse

Had the most sickening and terrible smell in our room. We were told that Ortigia has trouble with their drainage system, but we had a relative staying in another room and he had no bad smells. We were told they would have somebody check the problem and when we returned that afternoon we found they had put some "blue Loo" freshener/ dye into the toilet bowl, but obviously that was gone on the first flush. As they were fully booked they could not move us to another room. Made for a very unpleasant stay. .

As a group of four we experienced 4 different types of room- although we all booked the same type of room. Two rooms had balcony with a view of the church- v pleasant. I had a balcony overlooking an internal area surrounded by other apartments so I only got to see other peoples washing- ! But the very worst ( and reason for 3 stars) was room number 3. This had the worst smell of sewerage from the bathroom - windows that didn’t open and v noisy at night. My friend was moved when she requested as the smell had got worse. This room is not fit for purpose and should not be rented. I do not like giving bad reviews but on this occasion it is necessary. My other friend had to ask to be moved as the beds are very low and not suitable for her. In fairness to Bianca she moved her to a much more suitable room- Overall location is great, breakfast is lovely with the best coffee served by the extremely professional and friendly Leia. Rooms clean and my bathroom was functioning fine. But overall this accommodation was not suitable for us.