Hotel Puccini in Montecatini-Terme

A lovely hotel with excellent customer service. All of the employees are professional, courteous and conscientious. Nice variety at breakfast to start your day off right, and the restaurant has an interesting variety of food. It was good place to stay there during our trips to Lucca, Pisa and Sienna.

Friendly staff with all the information you need of town.
Good hotel but a bit more expensive than it should be

Stayed at The Puccini Hotel for a week with my husband in October 2023. The staff were all welcoming and friendly.The owners were always at hand to oversee everything went smoothly , it created a family and relaxed atmosphere . The food and service were very good , the bedroom very quiet, comfortable and clean . The public area was elegant and stylish. The hotel had an outside sitting area with beautiful sofas ideal for pre and post dinner drinks.
The hotel is within easy walking distance to the town centre.

A genuine 'Boutique hotel' , the owner and staff most cordial. Our superior room was, really spacious and tastefully furnished, better than 4 star. The meals were good . The overall appreciation of a lovely stay was however spoilt by the following : on our return at lunchtime of the first day our room had not been done; on complaint the receptionist apologised and offered us an aperitif while we waited for the room. Okay acceptable we thought, can happen , and they have offered us an appeasing drink. Two days later, on leaving , my wife settled the bill while I fetched the car , they added a hefty amount Euro 15 ?! for the Spritz and Non alcoholic drink they 'offered' us whilst waiting for our room which they had ommitted to make up !!!!

The staff elevates this older, but absolutely charming hotel from good to great. By the end of our short stay we felt like we were staying with friends rather than a nameless chain.

Such an amazing hotel. The staff here is so nice and attentive. They really go above and beyond to make you feel at home and special. I would highly recommend to anyone who wants to stay in the beautiful Tuscan countryside near Florence/Pisa.

Probably the best hotel we've stayed at. Very accommodating. Very friendly and we're very helpful. There were always two people on duty at the front desk and one always had very good English. We found that invaluable, and asked many questions to get a better feel for the city and culture. Food, wine, and coffee were all great, especially their desserts.

Hotel Puccini is a quaint hotel, with just the right amenities. They have a restaurant and a small bar. Room was clean and fairly spacious for Europe. The bathroom and shower are very small, but clean and functional. The bed was very comfortable. I liked being able to open the balcony door with the shutters closed to get fresh air. The personal service provided by the staff cannot be matched by large chain hotels. It feels like a family run business, and you get the feeling that they truly care about you while you're staying with them. There are fancier options nearby, but I truly enjoyed my stay.

Absolutely Amazing!!! Staff, facilities and food paradise!!!

Very friendly staff. Good breakfast.