8.8
Excellent
163 USD
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Hotel Hakuba in Hakuba

🌍
Japan, Hakuba, 5470-1 Hokujyo, Kitaadumi-gun
● Center: 2.8 km

Rooms equipped with kitchen facilities including stove, fridge, microwave, and kettle Free breakfast and good variety of buffet meals praised by multiple guests Onsen hot spring baths available, highly rated for relaxation after skiing Friendly and helpful staff noted in several reviews Free parking and ski equipment rental with reasonable prices Shuttle bus service to ski resorts is convenient and appreciated Clean and spacious rooms with good heating and air conditioning Lobby offers free self-service UCC coffee with refills Good value for money as highlighted by repeat guests Some rooms advertised as mountain view have obstructed views due to nearby buildings Beds in double rooms described as uncomfortable or on the harder side At least one staff member was reported to be rude by a guest Some guests found staff not very helpful with heavy luggage Language barrier might be an issue for non-Japanese speakers at rental service
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Run of House
Run of House
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Standard room
Standard room
Kitchen, air conditioning and shower
Kitchen in the room
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Standard room with mountain view
Standard room with mountain view
Kitchen, air conditioning and shower
Kitchen in the room
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Standard room with panoramic view
Standard room with panoramic view
Kitchen, air conditioning and shower
Kitchen in the room
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Standard Single room
Standard Single room
Kitchen, air conditioning and shower
Beds:
Kitchen in the room
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Standard Triple room
3 x
Standard Triple room
Kitchen, air conditioning and shower
Beds:
Kitchen in the room
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Standard Quadruple room
4 x
Standard Quadruple room
Kitchen, air conditioning and shower
Beds:
Kitchen in the room
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Standard Family room
Standard Family room
Family room with kitchen, air conditioner and shower
Beds:
Kitchen in the room
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Standard Family room with mountain view
Standard Family room with mountain view
Family room with kitchen, air conditioner and shower
Beds:
Kitchen in the room
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Standard Double room
Standard Double room
Kitchen, air conditioning and shower
Beds:
Kitchen in the room
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Standard Double room with mountain view
Standard Double room with mountain view
Private bathroom
Beds:
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Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
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Deluxe room
Deluxe room
Private bathroom
Beds:
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
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Suite
Suite
Private bathroom
Beds:
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Double Suite
Double Suite
Private bathroom
Beds:
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Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
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Deluxe Double Suite with mountain view
Deluxe Double Suite with mountain view
Private bathroom
Beds:
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Apartment
Apartment
Private bathroom
Beds:
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Apartment with mountain view
Apartment with mountain view
Private bathroom
Beds:
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1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Beds:
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2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
Beds:
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3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
Beds:
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Comfort Apartment
Comfort Apartment
Private bathroom
Beds:
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1 Bedroom Comfort Apartment with mountain view
1 Bedroom Comfort Apartment with mountain view
Private bathroom
Beds:
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2 Bedrooms Comfort Apartment with mountain view
2 Bedrooms Comfort Apartment with mountain view
Private bathroom
Beds:
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More rooms

Description

Hotel Hakuba is a 3-star accommodation in Hakuba, Japan, offering a wide range of room types from Run of House to multiple-bedroom apartments with mountain views. The hotel features practical amenities such as air conditioning, heating, free WiFi, and facilities for disabled guests. Guests can enjoy on-site dining options with a restaurant and bar, as well as wellness services including a spa, massage, and an onsen hot spring bath available for a fee. Rooms are equipped with kitchen facilities including a stove, microwave, fridge, and kettle, allowing self-catering. The hotel supports winter sports travelers with ski rentals and a shuttle bus connection to nearby ski resorts. Free parking and bike rentals are also provided. Cleanliness, amenities, location, and service have all been rated consistently high, with an overall guest rating of 8.9/10. Children of all ages are welcome, but pets are not allowed. Payment options include major credit cards and UnionPay.

Location

Hotel Hakuba is located at 5470-1 Hokujyo, Kitaadumi-gun, Hakuba, Japan. It lies approximately 210 kilometers from Haneda Airport (HND). The hotel has shuttle bus access to neighboring ski resorts, facilitating easy winter sports travel. A large supermarket is just a minute or two by car, convenient for shopping needs during your stay. The hotel’s position allows guests to enjoy mountain views from many rooms, although some views may be partially obstructed as noted by guests. Its location supports both winter and summer activities, with nearby ski resorts and local town exploration opportunities.

Tips

  • Book early if you want a room with a clear mountain view, as some rooms have obstructed views.
  • Use the kitchen facilities to prepare your own meals if you prefer dining in.
  • Take advantage of the free shuttle bus to ski resorts to avoid parking hassles.
  • If you have heavy luggage, ask staff for assistance as some guests found help limited.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, UnionPay, MasterCard, AmericanExpress, DinersClub, JSB
  • Check in time: 15:00-19:00. Check out time: 10:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Smoke-free property
  • Heating
  • Security guard
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
Rooms
  • Non-smoking rooms
  • Fridge
  • Family room
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Laundry
  • Safe-deposit box
  • Luggage storage
  • Telephone
Meals
  • Restaurant
  • Vending machine
  • Kitchen
  • Microwave oven
  • Kettle
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Transfer services
Languages Spoken
  • English
  • Japanese
Recreation
  • Bike rental
  • Hiking
  • Fishing
Parking
  • Parking
  • Parking nearby
Business
  • Fax and copy machine
Sports
  • Cycling
Beauty and wellness
  • Doctor
  • Massage
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Family/Kid Friendly
Winter sports
  • Ski storage
  • Ski passes available
  • Ski facilities rental
  • Ski-in/ski-out
  • Skiing
Pets
  • Pets Not Allowed

Video: Hakuba Hotel Ougiya - Hakuba - Japan

Map

Reviews

Cleanliness
Amenities
Location
Service
02.02.2026 stacy.huang_
Very nice place to stay!
We stayed here for 4 nights during our snow trip.

Kettle and microwave available in the room.
Provide free brekkie during your stay.
Laundry facilities available (2 washing machine and 2 dryer)
Onsen and locker room available however there's a charge for it (we paid 1200 yen for 2 people for 4 nights which is acceptable! )
20.01.2026 Ringbinda
The hotel staff were incredibly friendly. There's a self-service UCC coffee machine in the lobby with free refills. The breakfast spread was excellent, and the large windows offered fantastic views of the snowy landscape. Our room was fully equipped for cooking, with a stove, sink, microwave, fridge, and kettle – everything you need to prepare your own dinner if you're on vacation. If you're driving, there's a large supermarket just a minute or two away. Plus, there's a hot spring bath, which is perfect for soaking away fatigue after skiing. They also offer free parking and ski equipment rental, which was both good quality and reasonably priced. If I ever visit Hakuba again, I'd definitely choose this hotel.
19.01.2026 Anonymous
Service in general is good, except manner of one young man who’s rude, while another westerner-looking gentleman is very helpful and nice!
10.01.2026 Chadd
My wife and I had an excellent stay at hotel hakuba. It was easy for us to access the neighbouring ski resorts using the free shuttle bus provided by the ski resorts. The breakfast had a good spread and an even better view. One negative feedback is that the beds in the double room is quite uncomfortable.
08.01.2026 Guest
Amazing hotel, breakfast and dinner options were great! We stayed in winter and the view from our room was breathtaking
06.01.2026 Anonymous
A no frills hotel though the location is quite good. Hotel staff was not very helpful when we were struggling with big luggages and they stood there watching us with smiles! 😂
05.07.2025 Guest
Nice and friendly staff. Adequate facilities. Nice hotel on the whole.
19.02.2025 Eldon
This is the most cost/performance hotel I have ever stayed in Japan, no matter what in which city or location in Japan.
Lobby is cute and sweet; room is clean and has very big space, will make you feel you are at home. Hot spring is wonderful and very helpful for people who come to skiing or snowboarding. The most unforgettable point is its buffet for breakfast and dinner (since I am coming for snowboarding, lunch is not in the hotel. The variety of buffet is so impressive, and each dish make you experience hotel’s sincerity, especially the desert let all of my friends surprise and forget those will make us gain weight.
We are going to plan the trip for next year and stay here again.
18.01.2025 Lydon
Lovely place, it is very clean, super warm, the staff are very friendly and the buffet is very good. I would recommend dinner more than breakfast as they have more options then.

BEWARE: While the rooms are advertised as “mountain view” and while you can see the mountain from the rooms, it is DEFINITELY NOT the same images that are advertised online.

The photo below is the view from our window, and while it is cloudy, there’s a massive building and half a roof blocking our view. This means that not every room is mountain view, so book carefully.
29.02.2024 Guest
The location and view is great. The room is very clean and well maintained. The beds are a bit on the harder side though.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Hotel Hakuba

Does Hotel Hakuba have ski equipment rental and shuttle service to ski resorts?

Yes, the hotel offers ski equipment rental at reasonable prices and a free shuttle bus service to neighboring ski resorts.

Are pets allowed at Hotel Hakuba?

Pets are not allowed at Hotel Hakuba.

What kitchen facilities are available in the rooms?

Rooms come equipped with a stove, microwave, fridge, and kettle, allowing guests to prepare their own meals.

Is there an onsen or hot spring bath at the hotel?

Yes, the hotel has onsen hot spring baths available for a fee, approximately 1200 yen for 2 people over 4 nights.

Are mountain views guaranteed from all rooms?

Not all rooms have unobstructed mountain views; some views may be partially blocked by nearby buildings, so book carefully if a mountain view is important.

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