Hotel Hakuba in Hakuba
✅ Rooms equipped with kitchen facilities including stove, fridge, microwave, and kettle ✅ Free breakfast and good variety of buffet meals praised by multiple guests ✅ Onsen hot spring baths available, highly rated for relaxation after skiing ✅ Friendly and helpful staff noted in several reviews ✅ Free parking and ski equipment rental with reasonable prices ✅ Shuttle bus service to ski resorts is convenient and appreciated ✅ Clean and spacious rooms with good heating and air conditioning ✅ Lobby offers free self-service UCC coffee with refills ✅ Good value for money as highlighted by repeat guests ❌ Some rooms advertised as mountain view have obstructed views due to nearby buildings ❌ Beds in double rooms described as uncomfortable or on the harder side ❌ At least one staff member was reported to be rude by a guest ❌ Some guests found staff not very helpful with heavy luggage ❌ Language barrier might be an issue for non-Japanese speakers at rental service
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Description
Hotel Hakuba is a 3-star accommodation in Hakuba, Japan, offering a wide range of room types from Run of House to multiple-bedroom apartments with mountain views. The hotel features practical amenities such as air conditioning, heating, free WiFi, and facilities for disabled guests. Guests can enjoy on-site dining options with a restaurant and bar, as well as wellness services including a spa, massage, and an onsen hot spring bath available for a fee. Rooms are equipped with kitchen facilities including a stove, microwave, fridge, and kettle, allowing self-catering. The hotel supports winter sports travelers with ski rentals and a shuttle bus connection to nearby ski resorts. Free parking and bike rentals are also provided. Cleanliness, amenities, location, and service have all been rated consistently high, with an overall guest rating of 8.9/10. Children of all ages are welcome, but pets are not allowed. Payment options include major credit cards and UnionPay.
Location
Hotel Hakuba is located at 5470-1 Hokujyo, Kitaadumi-gun, Hakuba, Japan. It lies approximately 210 kilometers from Haneda Airport (HND). The hotel has shuttle bus access to neighboring ski resorts, facilitating easy winter sports travel. A large supermarket is just a minute or two by car, convenient for shopping needs during your stay. The hotel’s position allows guests to enjoy mountain views from many rooms, although some views may be partially obstructed as noted by guests. Its location supports both winter and summer activities, with nearby ski resorts and local town exploration opportunities.
Tips
- Book early if you want a room with a clear mountain view, as some rooms have obstructed views.
- Use the kitchen facilities to prepare your own meals if you prefer dining in.
- Take advantage of the free shuttle bus to ski resorts to avoid parking hassles.
- If you have heavy luggage, ask staff for assistance as some guests found help limited.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, UnionPay, MasterCard, AmericanExpress, DinersClub, JSB
- Check in time: 15:00-19:00. Check out time: 10:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Fridge
- Family room
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Luggage storage
- Telephone
- Restaurant
- Vending machine
- Kitchen
- Microwave oven
- Kettle
- Free Wi-Fi
- Internet access
- Transfer services
- English
- Japanese
- Bike rental
- Hiking
- Fishing
- Parking
- Parking nearby
- Fax and copy machine
- Cycling
- Doctor
- Massage
- Spa
- First Aid Kit
- Playroom
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski-in/ski-out
- Skiing
- Pets Not Allowed
Video: Hakuba Hotel Ougiya - Hakuba - Japan
Map
Reviews
We stayed here for 4 nights during our snow trip.
Kettle and microwave available in the room.
Provide free brekkie during your stay.
Laundry facilities available (2 washing machine and 2 dryer)
Onsen and locker room available however there's a charge for it (we paid 1200 yen for 2 people for 4 nights which is acceptable! )
Lobby is cute and sweet; room is clean and has very big space, will make you feel you are at home. Hot spring is wonderful and very helpful for people who come to skiing or snowboarding. The most unforgettable point is its buffet for breakfast and dinner (since I am coming for snowboarding, lunch is not in the hotel. The variety of buffet is so impressive, and each dish make you experience hotel’s sincerity, especially the desert let all of my friends surprise and forget those will make us gain weight.
We are going to plan the trip for next year and stay here again.
BEWARE: While the rooms are advertised as “mountain view” and while you can see the mountain from the rooms, it is DEFINITELY NOT the same images that are advertised online.
The photo below is the view from our window, and while it is cloudy, there’s a massive building and half a roof blocking our view. This means that not every room is mountain view, so book carefully.
Frequently asked questions about Hotel Hakuba
Does Hotel Hakuba have ski equipment rental and shuttle service to ski resorts?
Yes, the hotel offers ski equipment rental at reasonable prices and a free shuttle bus service to neighboring ski resorts.
Are pets allowed at Hotel Hakuba?
Pets are not allowed at Hotel Hakuba.
What kitchen facilities are available in the rooms?
Rooms come equipped with a stove, microwave, fridge, and kettle, allowing guests to prepare their own meals.
Is there an onsen or hot spring bath at the hotel?
Yes, the hotel has onsen hot spring baths available for a fee, approximately 1200 yen for 2 people over 4 nights.
Are mountain views guaranteed from all rooms?
Not all rooms have unobstructed mountain views; some views may be partially blocked by nearby buildings, so book carefully if a mountain view is important.






































































