Grand Mildom Hotel in Almaty
✅ Rooms described as spacious, clean, and comfortable with beautiful city or mountain views ✅ Spa, indoor pool, and hammam praised for relaxation ✅ Breakfast buffet noted for fresh and varied options ✅ Staff frequently described as friendly, attentive, and professional ✅ Convenient free parking located right in front of the hotel ❌ Some guests reported early morning disturbances from staff knocking on doors at 4 AM ❌ Passport handling at check-in caused issues for at least one guest ❌ Certain reviews mention the hotel feels run down or like a guesthouse ❌ Carpet condition in rooms criticized as old and dirty ❌ Some staff members have limited English proficiency
Rooms and prices
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Description
Grand Mildom Hotel is a 4-star property located just 1 km from Almaty’s city center, offering 112 rooms with various views including city and mountain vistas. Guests can choose from Standard Double rooms, Double Junior Suites with city views, Superior Double Junior Suites, or Double Suites featuring mountain views. The hotel features a covered swimming pool, a fitness center, and a sauna, alongside a restaurant and bar on-site. Free parking and air conditioning are available throughout the property. Check-in starts at 14:00 with check-out by noon. Although some guests note the hotel is not new, many praise the spacious, clean rooms with comfortable beds and highlight the relaxing spa facilities. The breakfast buffet receives positive remarks for variety and freshness. This hotel is managed by a private host and accepts payments via Visa, MasterCard, and American Express.
Location
Grand Mildom Hotel is positioned on Dostyk Avenue, approximately 1 km from the center of Almaty and 13 km from Almaty International Airport. Nearby landmarks include the Presidential Archives (787 meters away) and the Abay Monument (1.1 km). The hotel is directly across from a large shopping mall, providing easy access to shops and restaurants. Within a short walk, guests can find cafes such as Cafe Central (162 m), Starbucks (189 m), and Taste of India Restaurant (259 m). A bus stop right outside the hotel entrance adds convenience for getting around the city.
Tips
- Expect to enjoy a wide breakfast selection but be prepared to pay separately for halal options.
- If you require English-speaking staff assistance, patience may be needed as some staff have limited English.
- For a quieter stay, request a room away from the busy street as some guests noted noise issues.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Halal Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of 30,000.00 KZT (approx. US$63.01) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Television in lobby
- Terrace
- Non-smoking rooms
- Room service
- Smoking allowed in bedrooms
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Free Wi-Fi
- Shuttle
- Russian
- English
- Free parking
- Spa tub
- Indoor Pool
- Water fun
- Business center
- Photocopy machines
- Conference Hall
- Gym
- Massage
- Sauna
- Hammam
- Pets Not Allowed
Hotel view
Video: 🇰🇿 Grand Mildom Hotel
Map
Reviews
The room was spacious, clean, and beautifully designed — the bed was incredibly comfortable, and the view from my window was amazing. I also really enjoyed the spa and pool area, which made my stay even more relaxing.
The breakfast was fresh and delicious, with a great variety of options.
Overall, Grand Mildom Hotel is a perfect combination of comfort, elegance, and great service. I’d love to come back again!
The hotel’s location on Dostyk Avenue is ideal — close to cafes, parks, and the city center. My room was spotless, comfortable, and offered a lovely night view of the city. I especially enjoyed the relaxing spa, the pool, and the delicious breakfast buffet.
Grand Mildom truly surpassed my expectations, and I would gladly choose it again for my next stay!
I recently stayed at Grand Mildom Hotel in Almaty, and it was truly one of the best hotel experiences I’ve ever had. From the moment I arrived, the staff greeted me with warmth and professionalism, making me feel genuinely welcome.
The location is perfect — right on Dostyk Avenue, close to the city center, cafes, and beautiful parks. It’s an ideal place for both exploring Almaty and relaxing after a busy day.
My room was spacious, modern, and spotless, with a cozy atmosphere that made it feel like home. The bed was extremely comfortable, and the view from my window was absolutely stunning, especially at night.
I also enjoyed the spa and swimming pool — everything was clean and well-maintained, creating the perfect place to unwind. The breakfast buffet was delicious, offering a wide variety of fresh dishes and local specialties.
Overall, Grand Mildom exceeded my expectations in every way. I would definitely recommend this hotel to anyone visiting Almaty — whether for business or leisure. I’ll surely come back again!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Grand Mildom Hotel
What types of rooms are available at Grand Mildom Hotel?
The hotel offers Standard Double rooms, Double Junior Suites with city view, Superior Double Junior Suites with view, and Double Suites with mountain view.
Is parking available and is it free?
Yes, Grand Mildom Hotel provides free parking for guests.
Are children allowed at the hotel and are there any additional charges?
Children of all ages are welcome. Additional fees may apply for children using existing beds; please add the number of children when booking to get accurate pricing.
Does the hotel have a swimming pool and spa facilities?
Yes, the hotel has a covered swimming pool, a sauna, a hammam, and a fitness center.
How far is the hotel from the city center and airport?
The hotel is located 1 km from Almaty city center and 13 km from Almaty International Airport (ALA).
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 95 USD The best time to book is August 17, with rates starting from 82 USD