Holiday Inn in Almaty
✅ Staff frequently described as very friendly, helpful, and professional, with specific mentions of front desk supervisor Mr. Bahitzan and restaurant host Mr. Shobi Tamer ✅ Breakfast praised as excellent with a large selection including vegan options ✅ Convenient location with nearby shopping mall and easy access to city center ✅ Rooms described as clean and comfortable with good in-room amenities like espresso machines and free international power adapters ✅ Free luggage storage appreciated by guests during extended trips ✅ Business facilities such as two conference halls and meeting rooms well equipped and often used for forums and events ❌ Several guests noted that the rooms and facilities appear dated, with worn carpets and furnishings ❌ Some reviews report small room size and lack of complimentary bottled water ❌ Parking space is limited and rated lower compared to other services ❌ Occasional reports of slow check-in times and minor cleanliness issues ❌ One review mentioned discomfort with lobby security presence late at night
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Description
Holiday Inn Almaty is a four-star hotel housed in a 9-story building constructed in 2019, offering 227 rooms designed for both business travelers and tourists. Guests can choose from room types including Standard Double, Standard Top Floor Double, Double Junior Suite with city view, Double Suite, and Presidential Suite. The hotel provides free Wi-Fi, air conditioning, and in-room amenities such as an espresso machine as noted by guests. Facilities include a restaurant, bar, fitness center, and two conference halls, making it suitable for business events. Check-in starts at 14:00, with checkout by noon. While the rooms are generally comfortable and clean, some reviews mention dated furnishings and carpet condition. The staff receive frequent praise for friendly and helpful service, especially the front desk and restaurant personnel. Breakfast is served buffet style with several vegan options. Parking is free but rated lower by guests. Overall, the hotel presents a balance of comfort, location, and reasonable pricing for stays in Almaty.
Location
The hotel is located on Timiryazev Street in Almaty, about 14 km from Almaty International Airport (ALA). It is within walking distance to attractions such as the Golden Warrior statue, approximately 764 meters away, and close to the Nurlu Tau business center, Atakent exhibition complex, and the Botanical Garden. A shopping mall is right across the street, offering additional dining and retail options. Nearby restaurants include Spicy Sushi & Pizza just 161 meters away and a Kazakh national cuisine restaurant, GAKKU, 255 meters from the hotel. The city center and various parks are accessible by a short taxi ride or scooter from the hotel.
Tips
- Request a room on the building's back side to avoid street noise and construction views.
- Bring your own bottled water or buy it, as it is not complimentary.
- Use the free luggage storage service if you plan to explore the area before or after your stay.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, UnionPay, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Currency exchange
- TV
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Restaurant
- Free Wi-Fi
- Free internet
- Russian
- English
- Conference Hall
Street view
Video
Map
Reviews
Luxurious Decor and amazing helpful staff. Special Thanks to front desk Supervisor Mr. Bahitzan and Restaurant Host Mr Shobi Tamer.
The hotel manager Mr. Tamer was very hospitable and gave personal attention to each guest.
Thank you so much...Holiday Inn, Almaty.
The rooms are still in nice condition. I don’t like carpet in hotel rooms and it looks already used.
Breakfast selector amazing to try local dishes and fresh fruits
The staff is very friendly and helpful at all time .
Storage of our bags for 5 days was possible and free of charge
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Holiday Inn
What types of rooms are available at Holiday Inn Almaty?
The hotel offers Standard Double room, Standard Top Floor Double room, Double Junior Suite with city view, Double Suite, and Presidential Suite.
Is breakfast included in the room rate?
Breakfast is served buffet style but additional breakfast fees are not included in the total price and must be paid at the property.
Are pets allowed at the hotel?
Pets are not allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in begins at 14:00 and check-out is until 12:00.
Does the hotel have facilities for business meetings?
Yes, Holiday Inn Almaty has two conference halls, a business center, meeting rooms, and banquet facilities.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 110 USD The best time to book is October 7, with rates starting from 85 USD