Hygiene: Very clean
Environment: Excellent
Service: Very warm and attentive
Facilities: All very good
The breakfast was good and hygienic, and the front desk staff were very friendly.
expensive drinks, esp alcohol drinks; food is good, not perfect; middle quality of karaoke; service is bad
Food is good, but drinks are 4 times the shop price. Karaoke menu needs to be updated and some popular artists's songs are lacking. The staff is polite and it's clean overall
A very unpleasant stay. The room had a strong smell of paint, and there was no hot water for a whole day!
Breakfast was meager: cucumbers, tomatoes, sausages, and biscuits. It was about the standard of a hotel costing a little over 100 yuan in China—not cheap
It takes about 30 minutes by taxi from the city center, but other than that, there are convenience stores and restaurants near the accommodation, and the owner is very friendly.
The room was clean. The front desk spoke Russian and could be translated using a mobile phone. Very welcoming.
The hotel is very close to the bus station, making travel very convenient.
Nice hotel, not a Ritzcarlton, but for the money it's worth it
There was only one hand towel, even though it was a double room. The carpets on the floor were old and slightly dirty. The linens were okay, as were the towels and robes. The food selection was limited, but it was tasty
Cozy rooms, location at river side and good for walking in the morning or evening. Location is a little far from city center but sometimes silent place where you want to relax
Cozy, clean hotel with good service and tasty breakfast
We've been here. The service is good. The food is definitely an acquired taste. I honestly didn't like any of the salads, but the main course was delicious. I absolutely loved the entertainment, it was fantastic!!!
The bathroom was large and spacious, and the shower was also large, with a pleasant, rinsing water. The hotel restaurant is enormous, offering a wide selection of delicious dishes, and the breakfast is also plentiful
The rooms are larger than other hotels, with blue carpets that perfectly complement the beige tones, creating a sophisticated and elegant feel. The toilets are clean, the flush is strong, and there's a hairdryer
I hadn't showered in days, and today I was fortunate to stumble upon this luxurious boutique hotel by the lake. The hotel is just a few dozen meters from the water, allowing for a stroll and breathtaking views
Uralsk, 090014, Kazahstan, Zapadno-Kazahstanskaya oblast 🧭 Map
Good Hotel for Holidays.Delicious breakfast and very kind staff
Good choice for one night stay
The hotel is renovated, it is good for one night stay. Good breakfast with huge portions! Great cafe on the ground floor.
We were traveling with our two year old daughter and required a crib which was delivered immediately even though it was early morning, Breakfasts are custom prepared and you wonder if your grandmother is preparing the meal, because of the caring and high quality of the meal
I’ve travelled in over 45 different countries in many great hotels; the Victoria ranks in the top because of the quality and professional service of staff, the high standard of facilities and most of all, the warm, caring and kindness they displayed to my family
Stopped here after crossing from RU. A complete surprise how nice it was. The service was first class breakfast in the room ordered from the menu when you check in. The only issue was the sign is blocked by trees
I rate this a five star hotel because of the existing high quality of the facility and all staff, and the ongoing renovations which will make this great hotel into a grand hotel
In Astana, it is difficult to determine the center at all) but life is on the left bank, and this hotel is on the right) and is located, so to speak, not in the city area)) I looked around and decided to leave immediately
I first booked on another popular website, and it was written that it was 650 m from the center. So I took it) I had never been to Astana before and thought that I would be in the center) but it turned out to be wrong
BUT!!! Here I want to say a huge thank you to the employees who understood perfectly well that this was not what I expected and canceled my reservation without a penalty. Very well-mannered, very intelligent people
Room was clean, silent and huge enough. We were provided with all bathroom accessories - even teethbrush. Last day we needed to wait more than 40 minutes for ordered breakfast
It was strange, because only other 5 guests were there
The w carpet was dirty and when the cleaner was informed about the situation, she snapped. The breakfast was a scam, bad and cold. The hotel itself was quite dirty
Astana, 12 Mukhtar Auezov Street ul. Auezova, 12 🧭 Map
New and all works. AC, good bathroom, they even speak English. But the rooms are really really small. Too small and they call it Junior suite. The area is fine and it's quiet.
The room is clean and tidy, the mattress is comfortable, breakfast is included and they can even bring it to the room! There is everything for living: slippers, towels, robes, shower gel and shampoo, dental kit, comb, tea corner
The staff was very welcoming and helpful. The hotel is easy to reach and very near the bus stop. They accommodated our breakfast for vegetarian which was great. The bed in the room was very comfy too
In the evening we had a delicious dinner at reasonable prices
Clean and cozy. The location is excellent: within walking distance of the train station and a direct route to the city center. The only downside is the noisy street right outside the windows.
Warm and attentive service, making guests feel right at home!
I was taking a dump in the toilet at that time, and they kept knocking on the door, and then they called me. it was inconvenient for me to move! The soundproofing is not good
The hygiene is good, the service is acceptable, but there is one problem. At 12:00, which is a very slow time, they started knocking on the door
Anyway, I can speak Russian, so it's easy to communicate. 😅
This hotel provides a public kitchen with free tea and coffee.
Its was a perfect place for a one person stay.
It's a little walk from the bus stop from the airport, but it's a nice hotel. It's conveniently located for sightseeing if you take the bus. The symbolic tower, Bayterek, is about a 10-minute walk away
I was worried that it would happen again in the middle of the night, but it didn't happen until midnight, so I slept well. There is no breakfast and no restaurant
Clean and comfortable small budget hotel. Nice hot water and water pressure. Location good for old town sightseeing. Lots of restaurants and coffee around. Great supermarket 200m away - SPAR
We love this hotel, the attention from the staff is good, they speak English very well, this hotel is very well located, you have plenty options around where you can go, i. e restaurants, supermarket, shops, etc
Nice place
Good localization
Clean
Good breakfast.
I liked that hotel.
Only thing- no water supplied, I bought mine at the supermarket. Hotel sells it at premium price. It’s a small thing but seems to get a lot of comment. Enjoyed my stay here,
Thanks to all staff
Only thing- no water supplied, I bought mine at the supermarket. Hotel sells it at premium price. It’s a small thing but seems to get a lot of comment. Enjoyed my stay here, Thanks to all staff
The Brown Hotel has all the necessary tools to enjoy a calm and relaxing stay. The price was high above the average prices to compare
Excellent hotel at a reasonable price. There was a slight odor due to the sewage in our shower. One good thing about the hotel is their laundry service, which is cheap
The Beluga restaurant is nearby; the prices are reasonable and they offer a 10% discount. The room is cleaned every morning. I stayed in December (since I'm a cold person), so I turned on the air conditioning
There's also a market across the street where you can buy everything from groceries to clothes. The only downside is that it's located along the road. By the way, some rooms have windows and some don't
The hotel feels more like a guesthouse. There's a separate kitchen with all the amenities. The staff is polite and always willing to explain and help
Aside from being a bit noisy due to its proximity to the road, it has virtually no major drawbacks.
The clothes were neatly folded and delivered to us again a few hours later. It is worth noting that the hotel's location on Google Maps is incorrect. 5 km further down the road, where there is a large red HOTEL sign
Karagandy, 100009, Kazahstan, Karagandinskaya oblast 🧭 Map
The food is very good.
The rooms are spacious, the beds are soft, what else is needed for a good rest.
Quite a passable hotel. Parking on the side, on the left. Roomy. The rooms are standard. Clean. The beds are not loose. Audibility is good and this is a minus.
Cool, but the era is so cozy, you'll feel like you're transported back in time and forget what's going on in the 21st century. And here, I recommend it, it's calm and neat. It's absolutely fantastic.
Nice sauna, comfortable with children. There is a warm and clean pool. Friendly staff
By the end, the temperature had gone over 100 degrees, which made it uncomfortable and a bit too hot, but that's a personal preference. Overall, everything was fine, and the receptionist was polite
I visited the Zumrat sauna and loved everything. The pool was large and generally warm, but as always, I wish it were warmer. The sauna itself was clean and nice
Staying surrounded by the mountains made the experience truly unique and relaxing. Special thanks to Zakir for his excellent service
The resort is beautifully situated within a nature reserve, with lovely grounds and lighting… it felt like we were in the Alps… truly a fairytale! The Wi-Fi was excellent throughout the property
We stayed in a treehouse, which was small but very cozy. The bed was comfortable, and the linens were clean. It had everything we needed (fridge, TV, hairdryer, electric heater, shower amenities)
Overall, this resort is highly recommended for anyone looking to enjoy nature and experience a distinctive form of accommodation
He was very attentive, friendly, and always willing to help, making us feel truly welcomed throughout our stay
Breakfast was superb, everything was fresh and delicious, they even served sparkling wine. Highly recommend! We had a wonderful time!
The bed was too small, and the surrounding area wasn't very convenient for transportation. Breakfast was limited, though the hygiene was decent. The shower stall was tiny, but the water temperature was good and warm
The staff at the reception desk were very helpful, despite the language barrier, and did their best to help
They also did not charge us when we left our luggage with them while we went out to buy a few things after checking out
Nevertheless, if you're looking for a place to crash for a night, this hotel is an acceptable option
Overall, the experience wasn't great
I am very satisfied with the room and the environment. The service is also good. The hygiene is also very good.
A very nice hotel. Everything was clean and tidy, the service was top-notch, the food was delicious and nutritious, and I especially loved the hammam, steam room, and heated pool. I highly recommend this hotel!
Breakfasts may not be very varied, but they're delicious, especially the pancakes and baursaks! It's convenient that the 24-hour period begins with check-in, rather than 12:00 PM like in many hotels
Hello!
I had experience with this hotel, staff very polite, clear nice rooms, plus privet parking😉 also sauna perfect and located close to everywhere!👍🏻
A clean, cozy hotel in a quiet location with friendly staff. There's a boiler with hot and cold water and an iron in the hallway
The rooms are spacious, and the beds are large and comfortable
The rooms could use a refresh. There aren't enough outlets near the bed; the one available is occupied by the air conditioner. It's either a phone charger in the heat or the air conditioner without a charger
The hotel reception area is too small, and there's no elevator. The rooms are okay, quite spacious. The location is also good.
They provide all the toiletries and clean the room daily and replace the toiletries. What I loved the most is the fragrance in the corridor. They serve a healthy and tasty nutritious breakfast
This hotel has a variety of rooms to choose from , which are all big and clean. Washroom is clean and pleasant. Bed is quite comfortable with warm lights on the side
The hotels in the photo are mixed up. It's Resident Hotel Almaty, not Resident Hotel Gogol. The latter is much better, please note!
A great place to stay. Clean, quiet, right in the heart of the city. Everything is available by foot
Moreover you can eat or enjoy in the cafe on ground floor. You can eat fast food , bakery , etc
Karagandy, 100022, Kazahstan, Karagandinskaya oblast 🧭 Map
Really nice rooms, but room service was not that good. Breakfast is complimentary, but the menu hardly changes.
Our stay was unfortunately spoiled by excessive construction activity at the facility that's why it's 3 stars only. We didn't tried the breakfast even it was included in the price
Wonderful experience, very polite workers. Soft bed, modern classic interior. Answered all my questions and we vere supported in everything.
It's worth to stay for the price. Rooms are simple, clean and spacious. Location is close to several Bazars and soviet style malls
Hotel in the city center. All within walking distance. The sea can be reached in 15 minutes on foot, and the rooms are as in the picture and excellent staff
We were on the Caspian Sea for the first time and decided that we would not take a hotel with its own beach area, but would take one within the city limits to see the city and have the opportunity to change the "picture" every day
The superior suite meets all requirements. It's a large, spacious room with luxurious furnishings, a large bed, and a fireplace that was impressive. There are places to eat, an elevator, and parking
We were very pleased with our decision and choice of hotel. We saw all the beaches, visited water parks, walked around the city. A big plus was the cuisine of the restaurant located in the hotel
Very tasty and very inexpensive! The average bill for a family of 4 (with all the buns, drinks, cakes after the main courses) is about 10,000 tenge. The children now ask to cook lagman
Clean rooms, polite and friendly staff. Relatively quiet, although located by the road. Everything works, everything is changed and cleaned on time.
Thanks for the service!
We stayed at this hotel again, and as always, everything was excellent. It's 25 minutes from the airport. The location and parking are excellent
A good hotel I always stay in it when I am in the capital. Nice staff, comfortable rooms, relatively inexpensive price.
An affordable hotel, with a slightly inconvenient location and a hard bed. Everything else was good, and the service and breakfast were super 👍
Breakfast ok, serve funny cheese strings and good draft beer at night
Wonderful hotel. Home-style breakfasts. We also had dinner a couple of times, very tasty.
Friendly staff.
The room is clean.
A bit far from the center, but a taxi arrives without problems and the cost is not high.
Rooms really clean and luxurious. They will book you cheap taxi anywhere. Rooms could do with replenish water and kettle? As they do have cups trays and glasses
Very convenient location: just a couple of minutes of walk to the city centre. There are quite a few places nearby where you can relax or eat. The breakfasts are incredibly delicious.
Cheap and clean place, very close to the heart of Astana, just 5 minutes away from the Bayterek tower. Hosts are really nice, friendly and helpful.
I enjoyed this camp
And took a lot of amazing feelings
Next,I had a nice 10 days
2B the best group I had ever!
Thank u,Dasha,Sabina and Nuran!?
You're the best
That was great ?
Adil Ospanov
3A is the best team ever! they are soooo great yeah