The room is large, clean and tidy. The waiter service is very good. The room also extended the check-out for four hours free of charge. The hotel breakfast is delicious. The watermelon I bought was also cut for me
Great hotel to stay! Everywhere is clean, modern, good breakfast. Staff is friendly. Rooms are well equiped, confortable to work, if needed. Daily clearance in the room with almost full refreshing.
A very decent hotel with a convenient location. Delicious cuisine, clean, spacious rooms. Friendly and punctual service. We were passing through from Seoul and were left with a good impression.
Quite far from the airport and not many places around it! Breakfast is great though!! Well, okay to stay for a night
The environment and service were both good, and the suites were very spacious.
The best hotel in the world 💙 and the view of the city is simply amazing)
We had a wonderful time staying at The Reikartz Sky. The room was comfortable and spacious, and the staff was helpful. Breakfast was great and the view from the roof top restaurant was spectacular
Probably having the best views in Almaty, this hotel is great. Its breakfast is the best I've encountered outside of England, and the breakfast's location on the 18th floor is unbeatable
There are also a few supermarkets within a couple of blocks by foot. There is a bus stop just outside the hotel. Moreover, the airport serving route 92 bus is just two blocks away
Always my go-to hotel. The rooms are spacious, and it offers good value for money. Breakfast is decent. However, they really need to improve their hygiene and disinfection practices.
The room was spacious and comfortable, with plenty of hot water. The location was excellent, within walking distance of major attractions
Clean, comfortable, high-level service 👍
The location is also convenient, everything was accessible
I left a good impression, we will definitely come again 🤍
Alua provided excellent recommendations for places to visit, making my trip even more enjoyable. Additionally, the first floor has a gym that's well-equipped for a basic workout, covering most of the essentials
I did have to move rooms as the room i was first put (312) had a very high window, it was cramped and the noise of the extraction units were quite loud, but once i had moved i was much happier, the staff were very helpful! Great Gym but it did feel like we were a bit of an inconvenience when we used it
People kept watching us as if we werent supposed to be there
Not bad! Didn't have time for breakfast though!
The first floor also houses the reception, where Alua works. She is fantastic—very knowledgeable about the area and fluent in English, which I found to be a rare and valuable skill in Almaty
Hotel ok, but refilling slme necessity like water , tea and shampoo nptmok. No kettle not helpful breakfast not good
Workable if u find a discount pffer. One problem noise from the street becouse location in the fasoline station 24h cars under windows
This hotel has a special "treat" as the only hotel in Almaty, including 4 star hotels, that it offers a down blankets and a four very comfy real duck down pillows
There is a poetry park nearby, and several Magnum supermarkets
Very nice hotel, esthetically very nicely decorated, located close to airport and 20 min by several frequent bus routes to next huge shopping mall Mega in town, or subway station
Perfect place with great service (special thanks to Guzelya and backend team) for making our stay so comfortable. Helping us with taxi. Great breakfast
Possibly the best hotel I have ever entered, has all the general functions of a 5 star, a wide variety of cuisines and amazing room service!
Very nice and comfortable boutique hotel. Good food, cosy rooms, excellent service.
I go there often, I like it, I invite my friends there when they come to visit, they are happy, which means everything is good there
Over my expectations! As lonely guest I really enjoyed the quiet location and the kindness of all the staff. Confortable and super clean rooms... I really suggest it 10/10
MONACO» Apart-hotel is carefully invented design, comfort and exclusivity which create cozy, real home atmosphere.
There is a GREAT VEGETABLE shop at the hotel. Always fresh fruits and vegetables, we recommend it!
Liked the place. Nice rooms, ac works really good. Nice service.
Rooms are large, pool is nice. Some faults exist, however, like broken bathroom facilities, no coffee/tea in rooms, slow Wi-Fi. Location is 5km from new city. Ok+ overall.
Hotel saw better times, but still make sense to stay. Personal is friendly, services ok. Just not sure about 5-stars ranking, 4 stars should be appropriate.
Very nice clean hotel. Everything you would expect and more. Galleries and shops located inside the Hotel. The hotels dining are was nice and big, but the food quality could of been better.
Overall a nice hotel but needs improvements in room design. Spacious rooms, breakfast is okay
The environment and hygiene are good, and there is a gym. However, the breakfast is simple, mainly local food. Overall, it is okay and can be recommended to everyone for staying.
The lady at the front desk is not very polite. Although she is not fluent in English, she tries her best to communicate and help through translation software. The hotel environment is also good and relatively new
Ra
The rooms are good, but you need to choose the lower ones; the rest are old.
New hotel, good attitude, patience, high house
The room is well-equipped and quite new. There are no complaints about the hygiene. The environment is good and the room is not large. Overall, it is recommended and meets expectations
It's also open to the public, which is a good business model
Very good hotel. The location is excellent, quiet, park nearby. The service is excellent.
Incredible Hotel! Comfortable and spacious rooms. Good SPA Rich breakfasts The one - one of the best hotels in Astana!
Ver good hotel! excellent service!
The second floor faces the street, but it can be noisy at night. There's often a wedding in the adjacent party hall, which can be quite noisy. I requested a room change, but the hotel kept saying they had no rooms
Good breakfast, professional staff and clean rooms!!!
The room is comfortable, you can't hear your neighbors, everything is new. There is a large park nearby, you can take a walk or ride a bike. (Which, by the way, you can take for free at the hotel)
I booked via Ostrovok and only paid 20,000 for 5 nights total, but in a very budget room. There was, however, a sink (with hot water), two beds, a desk and chair and an old television (didn't try it) and a wardrobe
I had a shared bathroom and the showers were always clean and hot and likewise the toilet was also clean. The hotel seemed almost empty, a relic of the past, though everything was very professional and well kept
My light wasn't working, however, I never asked for a replacement bulb as it stays light until the night in June. For the price paid I am completely content with my stay
There is a large supermarket attached to the building too and all the staff were very professional
I booked via Ostrovok and only paid 20,000 for 5 nights total, but in a very budget room. There was, however, a sink (with hot water), two beds, a desk and chair and an old television (didn't try it) and a wardrobe
I stayed for 5 nights in June 2025. This is a budget option, though everything was in order and the location is very convenient, situated a 15 minute walk from the railway station
During our two-week stay at the hotel, we had no complaints. The service was excellent, with very friendly and welcoming reception. The room was comfortable and cozy, always kept clean, and any service requests were met
The restaurant and kitchen were beyond praise. Kudos to the chefs for their professionalism; they cook deliciously and with passion
I also want to highlight Marlen, the waiter/bartender, who is very kind, attentive, and helpful
The hotel is very close to the snow-capped mountains. There are many old photos inside.
Atyrau, ul. Baktyigerej Kulmanov 111B, Atyirau 🧭 Map
i loved my quaint lil room with a balcony where i could sit and have a bit of a selfie fest. perfect for business on work projects just a good nights rest
Nice hotel, in the city center, good view from the balcony. Always polite and smiling staff at the reception))
The hotel is quiet, clean, a good request. It would be great if you could write your notes on the wall, menu, etc. in Kazakh.
Beluga is a new Hotel it is good for a Hotrl in Kazakhstan Wifi is not good the Breakfast needs to be more updated no Bacon ore scrambled eggs
Great 2 night stay. Great location. The staff so friendly and helpful!
The location is very good, and although the property isn’t new, it’s well maintained. The restaurant does an excellent job, the food is good, brought quickly
The location is excellent—close to Medeu and ideal for long walks among apple and berry trees. The mountain views from the room were stunning and added to the experience. The food was another highlight
Beautiful property! Everything was excellent. Great staff. Friendly and welcoming. I would definitely recommend.
Service throughout the hotel is also pretty good — reception, bellmen, and waiters are all professional, polite, and well trained. But the SPA completely ruins the experience
Beautiful property superbly maintained. Plenty of open spaces for kids to play. Hotel rooms sizable, option for various sized cottages. Staff were ALL very personable and professional
Our stay at Samal Resort & Spa was very enjoyable. The staff were friendly and helpful, creating a pleasant and welcoming atmosphere throughout our visit
Petropavlovsk, 150010, Kazahstan, Severo-Kazahstanskaya oblast 🧭 Map
The hotel is a fairly simple one, not flashy, but it is very nice, well-run, very clean, in excellent condition, in a great location, and with a very good breakfast buffet
The softest pillows and mattresses I've ever slept on! Excellent location, friendly staff!
An excellent hotel for a small town. The rooms are clean and spacious, and the staff is very courteous. There's a large gym and spa facilities. Guests can also book a massage or make use of the solarium
Our room was spotlessly clean. The breakfasts were wonderful. We thoroughly enjoyed visiting the spa. Our stay was a complete success!
My only minor issue was that the price on the website initially differed from the price at the front desk, but they honored the online rate in the end
The breakfast buffet offers a wide variety of options. We had a very comfortable stay at Hotel Skif
Really good Hotel and good price also! Rooms really good space very modern and bathroom also big and modern. Nice restaurant for breakfast lunch and dinner
Good not pricey hotel. No big concerns
Though rather far from the centre.
I stayed at a hotel to rest during a long layover. The hot water was turned off in the morning and wouldn't be turned back on. The power went out for 30 minutes
BUT, a backup generator and hot water system are essential. At least to be able to take a shower in the spa area or elsewhere. The location is quite far from the airport by local standards and from the main attractions
Very nice hotel absolute Nice spacious room comfortable bed nice shower Breakfast was good also plenty to choose from Pool and sauna was good also The staff was very helpful for me especially Din he helped me throughout my stay with information and taxis Recommend this hotel
Very friendly and efficient receptionists. The hotel offers good value for money. The breakfast is good and the pool is super clean.
The waiters generally speak good English, the location is good, the rooms are very clean, the restaurant on the first floor serves fusion cuisine and even sushi, which is more in line with the tastes of Chinese people.
Great clean hotel. Good breakfasts. There are smoking rooms on the floors. There are shops and restaurants nearby.
Good location, somehow neeed a little renovation
Upon request, they gave me my breakfast to go because I had an early morning flight. They arranged for a taxi to the airport. The next time I overnight in Astana again, I will definitely stay here again!
I loved my stay here! My flight to Astana was severely delayed, and I should have had to pay a cancellation fee for the first night at the hotel. Instead, the staff waived the fees for me
Hotel Aykun was a most pleasant stay. They even have a free sauna! The staff was friendly and welcoming. The room was spacious and comfortable
Very well located location slightly hidden but in the very center of town. Quiet and clean and with good service. Front desk efficient, breakfast average, excellent wifi
This hotel is maybe slightly overpriced but still looks like a very good choice
the breakfast is good, there're fruit, varies of cheese, varies of smoke ham (including horse meat), dessert, varies of drinks (2 kind of juice, milk, tea, coffee), eggs, breads, salad and they start the breakfast time at 7
for 3 people there are one king bed and sofa bed that good and big enough to sleep in. the room facility is complete and clean also. the toiletries, hairdryer, big and small towel and there's heater in toilet too
There is a fridge, a water heater, an air conditioner, and a heater. The breakfast is a bit weak, and you will find some of the food we don't know the name of and it is delicious. So I had a cake, salad, and croissant
A really warm, beautiful and safe place. The rooms are nice, not too small or too big. It has everything, except for the lack of a bidet in the bathroom
Excellent room, hotel itself and great location. Service at the highest level! All possible assistance to clients, including beyond job responsibilities. Thanks to the hotel staff!
Wonderful rooms, good, clean, white, soft. A huge thank you to the owner - the person of wide soul.
7 from 5 ? safely one of the best hotels in the capital ?
The beds are in a good condition, and the windows are sound proof. The staff is friendly and there's enough english speaking staff. The restaurant is great and open till late at night
I've had my best kazach pizza there, and their traditional dishes are fingerlicking. They also offer an airport service for a reasonable price
The hotel is excellent with a combination of price and quality! The room is clean and comfortable,excellent bed linen
Karagandy, 100026, Kazahstan, Karagandinskaya oblast 🧭 Map
The room was nice, and the service was good, but the language barrier, low on cash, and the inability to pay by credit card made the problem
Great location, friendly staff, good breakfasts. Highly recommended.
Quite nice, a little old, but over all a good choice for Karaganda.
Beautiful hotel! Green, large, and cozy. Spacious, clean room with everything you need. No kettle in the room, but there's a water cooler on the floor. Delicious breakfasts. Highly recommended!
The hotel is quite traditional and old, the front desk service is very friendly, but the facilities and supplies are too old, maybe because not many people stay here!
Overall, I liked the clean, comfortable place. The lack of a restaurant or cafe was a bit of a bummer.
Although there is a bowling alley, I had to order pizza.