It's close to the city center but still very quiet. The service was excellent, and they even have a sauna and gym. The massage service was also quite good
The street was quite noisy, but the view was nice on a nice day. The cleanliness was a bit lacking on the last two days; the cups weren't washed and put back in their places, and the water wasn't replenished
Cozy hotel with everything you need including a good breakfast buffet spread and receptionists with excellent English communication skills.
perhaps this is the only case when I don't mind getting stuck in the elevator))) good breakfasts, panoramic view of the city and mountains from the restaurant. In front of the hotel entrance there is a real autogyro
I really liked the hotel. It was clean, the breakfast was good, and the location was also great.
Some rooms and one of the elevators had mountain views.
I frequently stay at this hotel. The location is quite convenient, and the service is also good!
This hotel boasts an excellent location, right in front of 28 Panfilov Heroes Park, and next to Green Bazaar
The rooms are quite basic, similar to a typical Chinese hotel like Ji Hotel. The staff's English is good, but their enthusiasm is just average. However, the location is excellent.
The hotel has a charming, old-world style. The rooms are spacious and quiet, and the lobby, while small, offers a good variety for breakfast
On the bright side, there are plenty of good dining options nearby
Came to Almaty for the first time during the Qingming Festival for a 'special forces' trip (meaning a fast-paced, action-packed trip). Getting a taxi from the airport to the hotel was very convenient
The front desk staff spoke fluent English and asked if it was my first time visiting, recommending nearby attractions. The room itself wasn't too old, though I personally dislike carpets
The rooms are mediocre, at these prices there are better hotels. 5000 Tg per day, lunch, Breakfast free, but it is a nice bonus, sauna free of charge.
Not a bad hotel and priced to suit standards. Some rooms better than others as always in hotels. I always refuse 6th floor, especially if heavy luggage as lift on goes to 5th floor
Clean and modern rooms, good Breakfast, lunch is 2500tg (buffet), the hotel provides 1 hour of sauna free of charge( a trifle, but nice), the staff at the reception are friendly and helpful
I remember the hotel staff tried to help everyone. There was no Internet in the room was moved to another. Breakfast was also very good, the location too. Overall a good hotel.
It's just so-so, the facilities are old, the mattress is okay, the pillows are not so good, the slippers are like paper, but overall it's pretty good in Kazakhstan.
Great. The best ratio of price and quality. Very friendly staff. Recommend.
The service is warm and thoughtful, the environment is clean and comfortable, and the facilities are well maintained. The location is convenient, and there are abundant restaurants around
The breakfast is varied, and the bedding is clean and soft. The price-performance ratio is super high, and the experience of staying at home is highly recommended!
Tolerable hotel.
Large rooms, good Breakfast.
The ground floor has a restaurant and a bar.
The hotel offers a pleasant stay, attentive service, prompt delivery, and courteous and welcoming staff. It's definitely worth a visit – thumbs up!
It's a comfortable stay, although not very luxurious. The hotel is quiet and conveniently located. The bar service and food are very good. It's the most cost-effective hotel.
I was very pleasantly surprised by the cleanliness, comfort and atmosphere. Rooms are small but very cozy and tastefully designed... breakfast was excellent and varied.”
Whenever my company goes on a business trip to Shymkent, we always stay at this hotel. It's clean, hygienic, and the service is excellent. Communication with the hotel is also very smooth
nice hotel with a friendly staff and a good breakfast
The best service, The best facilities
Staff were okay and accommodating most of the time. We had problems with the room temperature being too hot and the only solution given was "open the window. " However, it did become better the next day
Temiz ferah bir odası vardı. Çok memnun kaldık tek sıkıntısı çatı manzaralı bir oda vermeleri onu. Dışında herşey güzeldi.
İt is a great place to have emotional times . Eonderful friendly staff
There's a sports club (football) outside. People were kicking a ball and yelling until 11 p.m. Sound is good. The hotel itself is clean and fairly new. The food is 5+. Overall, we were satisfied (one-night stay).
The rooms were clean, and the location wasn't too far from the city center, which was a good deal. It seemed like most everything was within a 10-15 minute taxi ride
Note for long-term stayers!
+There's a pub in front of the hotel, and the staff were all friendly and the overall cleanliness was excellent
Very nice spacious room. Good location, new and clean inside. We liked it and will come back again.
Everything was delicious, and the coffee was excellent
*The breakfasts weren't impressive, the choice and taste left much to be desired. *The coffee wasn't tasty, it was hard to tell if it was because of the milk or the machine, but other guests also made comments about this
The room was clean, the bed was large, and the location was good. It's a short walk to a pedestrian street and shopping mall, and there are many coffee shops nearby. The hotel staff on the first floor work until 3 AM
The suite is quite comfortable and is a good value hotel in Kazakhstan. Turn left and walk along the sidewalk after leaving the hotel. Turn left and there is a good restaurant. The name is in the third picture
It is not listed in reviews and TripAdvisor. The taste is very good and the price is touching. It is not easy for two people to eat for more than 200 yuan. Those who cannot drink alcohol should pay attention
Excellent location, within walking distance of shopping centers, shops, restaurants, water park. Huge comfortable room with spacious bathroom and work area. Breakfasts are excellent, very tasty
I highly recommend this hotel. It's very clean, and the staff is very polite and friendly. The breakfast buffet is excellent. I would definitely stay here again!
Everything was good, but I want to mention the cuisine in the restaurant! The pike perch was cooked wonderfully!
Breakfast with good choice of meals and exellent quality
Nice, clean and comfortable in all aspects. I was during cold time with below -25 dae C outside. It was nicely warm inside and in the rooms
Everything is very comfortable and welcoming! I myself am a resident of Almaty, stayed for 2 days. Calm, quiet, good place to stay. Wonderful restaurant, very wide range of food, not expensive
Their staff members are very friendly and supportive. Location is good for my stay. Restaurant serves decent food for breakfast and dinner. Small but Comfortable room for one guest.
Great location and old Soviet building. Breakfast average but takeaway coffee cups good. Not enough sweet times and cakes were never topped up.
We really enjoyed stay. Breakfast was excellent, room was specious and it was ideally located.
Excellent location in the heart of the city. Lots of services. Nice interior. Lovely staff.
Very good. The room is cool and spacious. There is a veranda so the view is good. They are friendly and the breakfast is good. I will go back on my next business trip.
Excellent hotel, wonderful breakfast, top-notch service, everyone is friendly and will help with any questions! Thank you very much, we will stay with you again.
clean,comfortable,convenient,good!I will come back next time.
Good hotel, clean spacious rooms and friendly staff.
It was excellent, except the front desk was a bit slow.
Room space is good
Cleanliness: So-so
Service: Good
Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast!
I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a "GRAND" feeling you wouldn't want to miss! Enjoy
Hotel receptionist were really professionals to help me any cases
Hotel was classic and beautiful
Ceiling was very high and rooms were clean and classical also like old Hollywood movie in good mood
Very quiet and convenient location to famous tour spots and fancy restaurants
I really enjoyed to stay here
Very relaxed and really appreciated
They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc
An excellent hotel with a very pleasant atmosphere. There is everything for a wonderful holiday, cozy rooms with snow-white beds and a spa for complete relaxation
The hotel is not new, but the rooms are clean. Breakfast is sufficient, all the basics are there. The location of the hotel is very good.
There is no kettle in the room 😜 all the rest is good enough.
I was incredibly surprised to find my favorite Bang & Olufsen (B&O) sound system right in my room—the sound quality is simply superb! The staff is very attentive and welcoming, and details like the selection of books in the room highlight the high level of service
The hotel impresses with its unique architecture, and the interior design deserves special praise: stylish modern minimalism in warm natural tones creates an atmosphere of exceptional tranquility and comfort
The room was perfect—spotless, quiet and very comfortable—and the staff were genuinely friendly. Special thanks to receptionists Turan, Assel, and Beksultan, and to Madina from the breakfast team, who was wonderful
Great hotel! They have everything. We used all the services. The breakfasts were simply amazing.
We were in hotel second time. It was splendid . Excellent breakfast. We want back again.
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
I disliked the fact that housekeeping kept the windows open that really killed one night for me as it was minus degree outside and I came back late from a business trip
view on a side is charming with all the mountains. breakfast reasonable but sometime when crowded you feel something missing on organization level
location is great ,just close to good area for walking ,finding coffee and restaurants
Good hotel. But staff is very bad
Overall nice stay but could work on their wifi which is poor
The bathroom mat and hairdryer are from top brands—the attention to detail is impeccable! I'll definitely choose this place again next time! 😄
I stayed here for a business trip. The location is a bit far from the city center, but it's convenient with restaurants, coffee shops, and a shopping mall nearby
* It's pleasantly quiet, being slightly outside the main center. **What I didn't like:**
* The bathtub drainage was poor. * The water sometimes looked slightly cloudy. * The shower temperature was occasionally unstable
Nice hotel, very conveniently located - comfortable beds, however breakfast was not the best I have seen
I'd seen previous reviews mentioning that rooms on the 10th floor were under renovation, so I requested a mid-floor room just in case
It was cleaner than I expected and the breakfast was good. It's old but well maintained.
Aktau, 130000, Kazahstan, Mangistauskaya oblast 🧭 Map
🌞 From seashore 3 min
Excellent hotel, perfect cleanliness, delicious, varied breakfasts, good staff, attentive, I liked absolutely everything. This is the best thing I had in Aktau)
It is indeed a good hotel in the area. Good location, good environment and good service. It is just a little small, but there are too few locals so it doesn't matter if it is too big. The room is not small.
Express business hotel, enough accommodation, good breakfast
Good environment, suitable for business and vacation
The service is perfect, very polite staff, ready to serve 24 hours a day, including room service
The hotel was very neat and nice. If you want to come here, I recommend this hotel.
The breakfast variety is average, with more cold food, but the restaurant on the 21st floor has a good view
Very good location, in the city center
The room is quite old and the size is good. The bathroom has a musty smell. Breakfast is on the second floor. The basic food is not replenished in a timely manner. It is not recommended for tourists to stay here.
Right next to this landmark tower, the transportation is generally convenient. There is a currency exchange downstairs, which is very convenient
Generous rooms, friendly staff, good service, good place to stay if you don’t mind the constant offers for “special room services” overnight.
Nice location, old hotel with spacious room. I won’t book again
Karagandy, 100000, Kazahstan, Karagandinskaya oblast 🧭 Map
Our highest respect goes to the entire team of Balkon - the elegant atmosphere, the tasteful interior, the excellent quality and presentation of the dishes – and especially the outstanding service, which is so rarely encountered nowadays, represented by Amina, Radion, and the “ruler” of the bar, Alexander
Good laundry service and housekeeping. Probably the best hotel in Karaganda
My father and I have been visiting Karaganda for the second year in a row, each time staying for a week at the Hotel Senator, which is undoubtedly one of the best places in the city in terms of location, service, facilities, and staff
I cozy and clean hotel in the ity center. Very nice steakhouse on the second floor. Good service
Excellent hotel in central Karaganda. Excellent, professional service at all levels. 2 excellent restaurants and a decent a la carte breakfast. Rooms are very comfortable although yes the walls are quite thin
Good hotel in Karaganda
Pleasant stay. The staff was courteous and responsive. The location was also good with everything close by.
A wonderful 4-star hotel! Cleanliness is top-notch, the room is comfortable and quiet. Breakfast is delicious, with a good selection. The atmosphere is pleasant, and the staff is attentive
Being in a foreign country with a language barrier, I communicated through a translator. The environment couldn't compare to hotels in China, but locals said it was very good and offered great value for money
The hotel is located in the prime area and is value for money compared to the other hotels in this region. The staff are really helpful and the receptionists are the most welcoming people. I will definitely visit again.
I would happily stay here again
They did not accept to hand over the rooms until after giving them money for a full day of reservation. It is very bad that paying the amount of a full night for some hours, knowing that I booked two rooms for two weeks
Upon early arrival, they did not accept early delivery of the room until after giving them an amount of money for a day. We arrived at 8 in the morning tired
We didn't expect that, Shymkent city and people was good. Our Hotel Receptionist Miss Louisa was very Helpful and professional. I recommend all to book this hotel and enjoy the stay and service from Professional staff
Good hotel with good service, but be aware if you are foreigner and you come to check in late at night the is good chance if you don’t speak Russian or Kazakh there will be some language difficulties
I'm very apreciated about the Tourist Hotel service for cleaning my room and breakfast at bed ;0) My room had brand new interier. So quiet place with nice view and lot of space for rest and living.
Very nice people working at the hotel. In the process of a complete renovation. Would recommend if passing through shymkent.
I really appreciate to Miss Louisa
Don't look outside because its a old property but they have completely upgraded the rooms, overall average experience with value for money
This is my 2 second stay in this hotel after 2 years since my first one Excellent location, good breakfast, comfortable and well equipped room, stable Wi-Fi, cleanliness all these makes this hotel my first choice in Almaty
Additionally, the room is meticulously maintained in accordance with the established cleaning schedule
The location is excellent and the status is very high. Although it is a bit old, it is the best choice if you travel to Almaty!
Location is good qnd have a private parking inside of building. Very comfortable rooms. Two sides exits by car. Totally workable
Had a fantastic 3-night stay! Good breakfasts, convenient location, everything within walking distance.
Astana, 22 Kerey and Zhanibek Khans Street NP 108 🧭 Map
Excellent bar for a late dinner, nice clean room, shower, bed in good condition, mattress rather good, bathrobe and slippers, fan
Nice room,
The receptionists were outstanding. With me not knowing the local language, they helped me with transport.
Breakfast as well was one of the best I had in a long time.
It was a very tidy and spacious room. I had to pay 27 euro for early check in but the room was already cleaned and ready so I wasn’t pleased about that.
It's really convenient for visiting the city center and attractions, plus there are convenience stores and great restaurants nearby, giving it a lively, local feel
The biggest surprise was the breakfast – even though it's complimentary, the variety is impressive, and the taste is just as good as what you'd find at a restaurant. The front desk staff were warm and attentive
Very nice and comfortable hotel
Room are so nice
We liked all
And of course good district