Best Hotels in Kazakhstan

Thanks to the girls at reception, they were very friendly. And thanks to the chef for the absolutely wonderful, thin pancakes and delicious muffins for breakfast, and excellent salads

The spa is excellent and the masseuse, a Thai woman named Su, is very professional. The spa and restaurant prices are not at all inflated, as is typical in hotels

The breakfast is also really good! Location was perfect, too! On behalf of my Mom, Thank you to all employees!

Location wise it is good as few places like the Pyramid, National museum were nearby. Usage of Google Translate or any other App will be helpful as mostly speak Russian

Good hotel, uge breakfast but a stupid guy of receptions wanted me pay for stay in the lounge after I left the room.

Behaviour of staff were very good and were helpful

The environment is good, the service is good, and everything is excellent.

I had a great solo stay here. The room is huge with a balcony. Great value for money. Staff at reception are friendly and good at English. The smart TV and bathrobes are nice extras. Very comfortable and recommended.

Convenient transportation, close to everywhere, suitable for business travel.

New, clean, excellent hotel! The staff is super welcoming, everything is wonderful! The breakfast is a bit weak! But I think we can improve on that! They just opened! Otherwise, everything is very clean and tidy!

Excellent hotel! We stayed at the hotel and were very pleased. The rooms are clean and comfortable, the interior is modern, and everything has been thought through to the last detail

The selection is ample, the food is fresh, and the service is meticulous. It's not overly pretentious, but offers a good selection that allows you to start your day calmly

The room was clean and tidy, the hotel staff provided excellent service, and getting around by taxi was convenient

Check-in is quick, and all issues are resolved without unnecessary formalities. It's clear the team understands service and doesn't treat guests perfunctorily. The rooms are well-maintained, clean, and soundproofed

At the same time, the interior is quiet and peaceful, without the feeling of being a busy place. Overall, West Plaza feels like a reliable, friendly, and well-managed hotel that you'll want to return to

I had an excellent experience at Renion City Hotel, and honestly, it was better than I expected 🏨✨ The hotel was extremely clean, well organized, and very comfortable

Great location, near attractive places in Almaty and easy to walk around. Room size is good and the room clean. Good service from reception and staffs.

This hotel, opened in 2025, is very new and features a master control switch and wireless charging. The breakfast selection is fairly rich, and the taste is decent

Breakfast was great, with a wide variety of options! The room was quite clean. It's really convenient to walk to the Green Bazaar and other attractions from here

The staff were incredibly friendly and helpful 😊 They were always polite and welcoming, and their service made the whole experience even more pleasant

It's conveniently located within a 10-minute walk to the Grand Bazaar and churches, with supermarkets and currency exchange points nearby

Ping pong table is unbelievably fun & in good use. Breakfast is wonderful!

When I booked, there weren't many reviews with pictures, so I didn't realize some rooms had a snow mountain view. Upon arrival, I wanted to pay extra to upgrade to a snow mountain view room, but they were fully booked

They went above and beyond to help me buy a new luggage and also assisted us with booking our taxi through Yandex, which made everything so much easier and stress-free. The hospitality here truly made a difference

I would like to especially mention the manager, Alikhan, who was very kind, professional, and helpful throughout our stay. Big thank you as well to all the staff for their amazing support

Wonderful stay at Zvezdnaya Eco Hotel I had a great experience staying at Zvezdnaya Eco Hotel. The place is clean, cozy, and very comfortable, perfect for a relaxing stay

All the food was tasty overall, and the staff were very polite, answering all my questions and resolving them quickly. I will definitely be coming back

An excellent hotel for its price range. The parking is small but in all other respects I think everything is fine. The room is clean and tidy. The location is good for the city.

Lovely staff! They noticed it was my birthday during my stay and gave me chocolates with a card. They were very helpful and allowed a late check out without any issues. We stayed on two different occasions

It is in center of the city, all needs are very close to hotel, and comfort apartments, Also, staff very kind, one minus they are not speaking in Kazakh which is not acceptable for Kazakh people

The rooms are comfortable and clean. Bank and shops nearby, also seashore is 5 minutes away. There is also a nice park in front

Zhaina is very professional, give her a raise $$$ 👍👍👍

The hotel room is big, in good location. The breakfast was okay. The staffs were helpful but a bit slow at response. Overall worth it.

thanks a lot for all stuff members! they are awesome!!! amazing location and facilities too:)

We just enjoyed our stay at the hotel. Everything was excellent

Hygiene: clean Environment: comfortable Service: Very good

Mostly satisfied, especially with the male owner who was incredibly friendly. However, the female staff member was just average. The restaurant service was also good. The price was a bit high for the facilities

Quiet. Cozy. The breakfasts are excellent. Room liked. The staff is friendly. Will stay here again.

🌹🌹🌹🌹The rooms are complete and comfortable, the environment is elegant, clean and tidy, and the staff are friendly, gentle, attentive and thoughtful🌹🌹🌹🌹

A clean and cozy hotel. It's a shame there wasn't drinking water in the room. And it'll probably be cold in the hallway in the winter.

It's a clean dormitory-style hotel. The location is a little inconvenient, but it's not a big deal.

OK, but nothing special The room is small, either 8 or 10 sq. There is liquid soap and a shower gel dispenser in the bathroom. The bed is a bit hard, the mattress is thin. There is a refrigerator, you have to turn it on

Location isn't great. Friendly staff and the place looks beautiful. But the shower has no hot water ever and bed are so hard that you wake up with backpain.

Unfortunately the staff does not understand English and the communication is hard. But the laundry service is very good, better than some of the best hotels in the town.

A bed with an excellent mattress, which is a guarantee of a good sleep) The price includes breakfast in a cozy restaurant in the style of a Russian inn, everything is in style, clean

Very comfortable, food is excellent, staff is very friendly. Lots of character.

Pretty good and quiet place. Not expensive. In old downtown.

The food was delicious and very satisfying (there is a small comment, the omelet was very oily), pancakes with sour cream were bombically tasty and just melted in your mouth) Wi-Fi is free, additional menu is a refrigerator in the room

Everything was great!! We were passing by as a family, we chose this hotel. The hotel is gorgeous, the service is top notch, the room had two large beds. Cleanliness, comfort, silence. Parking in front of the hotel

It's a suite. The room is actually not big, but the living room is huge and the bathroom is also large. Overall it feels good and clean. The breakfast is also acceptable in Almaty at this price.

The hotel is new, and the front desk staff speaks good English, though the service attitude is just average; cultural differences are understandable

The hotel rooms, restaurants, and gym were all good; I would give it 5 stars. Thanks again to Ctrip customer service!

Except for the location being a little far away and the waiters being a bit lazy (waiters in other hotels are also lazy), everything else is good.

During my two nights, I recorded every detail of the room every time I entered or left as evidence. Fortunately, nothing happened. Personally, my overall stay was smooth, with no unpleasant incidents

I'd like to thank Ctrip for two things: First, I contacted Ctrip in advance to help with early check-in. The Ctrip concierge responded quickly and assisted with the communication

The location is excellent. The room is very small, so it would be difficult to stay there for long. There are plenty of restaurants nearby.

The location is excellent, 10 minutes from Arbat Street, with a supermarket and snack options nearby. The room has a kettle, water, and everything you need for tea

A luxurious hotel 20 minutes from the airport. Clean, new, and the food delicious. Breakfast is good. The staff is polite. The room has everything you need.

Nice stay, good breakfast and they let me leave my luggage there for the day

It said there was a city view, but how could there be a city view without a window? The location is good, very convenient for taking the bus, and it's not far to the surrounding attractions

There are places to eat nearby, and the breakfast is good

Facilities: Very good, good food

This place is very convenient, just a 5-minute walk from the MEGA shopping mall. It's also not far from the business district, making it a great place to stay when traveling to Astana for business.

After half an hour, they said they found my booking, but mistakenly assigned it to someone else, saying they had no rooms available?! After much arguing, they finally got rooms—two double rooms we booked, but one of them was a triple room! Absolutely bizarre… We dragged our heavy suitcases around arguing again, and finally, they managed to get us two double rooms… Seriously, if they had rooms, why...

A big bonus is the student canteen on the 1st floor, which is open 24/7. You won't go hungry and the prices are very cheap. Breakfast is also good (not exactly wow) and is included in the price

The room is very clean and tidy, the environment is very good

By the way, the hotel is located on the territory of a student campus and looks like it was just converted from a dorm into a 4* hotel. It's a 7-10 minute walk to the Mega shopping center

Big, spacious room, decent wifi, a good breakfast for this part of the world, windows and balcony for fresh air and AC if needed plus hotel access to the beach. Safe and TV in room but no English stations

Good price, good location (maybe a bit far from the city center, but right on the beach), clean, and the staff is very friendly and helpful. Good hotel!

hotel is comfortable and clean. staff are friendly. breakfast is nothing. hotel view is not good. worth if you can not find any better hotel.

Been here for one night in summer, 2015. Ordered food and they got exactly what I ordered. Prices for food, especially water are higher than Baku, Azerbaijan. But Aktau is notorious for high prices

Very nice stay at this quiet seaside hotel. There is no pool or gym or fancy amenities but it has everything you need for a comfortable stay

Printer available for last minute needs before you leave for Azerbaijan, haha! Major credit cards accepted

Big room that was nice and clean. Excellent service even if they did not speak english.

Excellent hotel! New, modern, clean, comfortable, polite staff!

Check-in is after 2 PM. Luggage storage is available. The room is quite spacious. It's easily accessible by bus from the airport, and very close to the Eternal Flame and the beach, making it very convenient.

A very nice hotel with great value for money.

It's a very clean hotel. The rooms are spacious and the showers are hot. However, the walls are thin, so you can hear noise from nearby rooms, which may be a problem for some people.

We stayed at this hotel for two nights. The first night was wonderful. But at the second night, the lights of the whole room suddenly went off and couldn’t be turned on again

For this price they need to save money too. Good breakfasts, friendly staff. However, sometimes you don’t get everything when you go late. The design of the hotel is fashionable and modern

Overall, a nice hotel with good value for money. The rooms are a bit small for two people, but it's still fine. The service is great, and the breakfast is quite good.

the room is excellent, clean, air conditioning, TV, aesthetically pleasing, breakfasts are available (you pay separately if you want)

The room is big enough and has everything you need. The rooms are cleaned once in 3 days. With a taxi or public bus you get quick access to the city center. We stay 7 nights and are happy to have picked this hotel

Big problem with parking, asked before booking, they said that there is private, no extra charge, but in fact the first day we could not get through to open the barrier, the girl said that someone had checked in, we had to look for her, on the second day there was simply no space, we had to drive around the courtyards looking for a place

The rooms are small, but have what you need, not new, the wallpaper in our room was torn

The main thing is clean and dry, not cold. The bathroom has minimal conditions, but there is an odd smell. There is a good view from the windows. Special thanks for the disposable toiletries

The staff is very polite, the girls are great. In the morning there was a fresh, delicious breakfast. We really liked it, thank you very much!!!!!

Now about the room: the room is small, there is a bed, air conditioning, a chair, a table, a wardrobe, a kettle, a telephone, a refrigerator (it was turned off), the TV did not work

The hotel is not bad, conveniently located, no need to drive around in the courtyards and search. There is parking in front of the building

Breakfast is included for one person only. The buffet can be used at any time

Big king size bed & very comfortable!! The bathroom is just as nice. The hote supply you with lots of toiletries. The gym sauna swimming pool & steam room are excellent & only a 2 minute walk away

One of the best apartments in Atyrau. Excellent staff, especially receptionists. And the restaurant serve best Bolognese in Atyrau.

Everything was clean and neat. The rooms are well furnished and have a good size. Air conditioning works perfect. The breakfast was great, there is something for everyone. Free parking on a guarded parking lot

Perfect hotel for business trips. Clean and tidy rooms, good restaurant. Recently opened new gym, fantastic, includes sauna

WiFi and Internet access is truly dismal if you can even manage to log into it, this really needs some attention. The Resteraunt menu is limited to a very basic buffet. The staff are excellent however

The rooms are superb, more of a small comfortable apartment with a very adequate kitchen space , small dining table for two , a lovely open plan living room with 50” tv & a spacious bedroom with lots of storage space

Breakfast was meager: cucumbers, tomatoes, sausages, and biscuits. It was about the standard of a hotel costing a little over 100 yuan in China—not cheap

It takes about 30 minutes by taxi from the city center, but other than that, there are convenience stores and restaurants near the accommodation, and the owner is very friendly.

The room was clean. The front desk spoke Russian and could be translated using a mobile phone. Very welcoming.

The hotel is very close to the bus station, making travel very convenient.

Nice hotel, not a Ritzcarlton, but for the money it's worth it

There was only one hand towel, even though it was a double room. The carpets on the floor were old and slightly dirty. The linens were okay, as were the towels and robes. The food selection was limited, but it was tasty

Cozy rooms, location at river side and good for walking in the morning or evening. Location is a little far from city center but sometimes silent place where you want to relax

Cozy, clean hotel with good service and tasty breakfast

We've been here. The service is good. The food is definitely an acquired taste. I honestly didn't like any of the salads, but the main course was delicious. I absolutely loved the entertainment, it was fantastic!!!

The bathroom was large and spacious, and the shower was also large, with a pleasant, rinsing water. The hotel restaurant is enormous, offering a wide selection of delicious dishes, and the breakfast is also plentiful

The rooms are larger than other hotels, with blue carpets that perfectly complement the beige tones, creating a sophisticated and elegant feel. The toilets are clean, the flush is strong, and there's a hairdryer

I hadn't showered in days, and today I was fortunate to stumble upon this luxurious boutique hotel by the lake. The hotel is just a few dozen meters from the water, allowing for a stroll and breathtaking views