Best Hotels in Kazakhstan

The hotel room is big, in good location. The breakfast was okay. The staffs were helpful but a bit slow at response. Overall worth it.

thanks a lot for all stuff members! they are awesome!!! amazing location and facilities too:)

We just enjoyed our stay at the hotel. Everything was excellent

Hygiene: clean Environment: comfortable Service: Very good

Mostly satisfied, especially with the male owner who was incredibly friendly. However, the female staff member was just average. The restaurant service was also good. The price was a bit high for the facilities

Quiet. Cozy. The breakfasts are excellent. Room liked. The staff is friendly. Will stay here again.

Excellent Hotel, good breakfast. Good location for supermarket and not far from beach for wonderful beach bars. Nice staff, shame the bar was closed in the afternoon

Good personnel. Laundry Lady good worker

Good place to wait for a ferry Very convenient location. Friendly staff.

Quiet place, close to the beaches. All wishes are fulfilled, if possible, of course. Breakfast is included in the price, hearty and varied. Lunch and dinner are available for an additional fee

The rooms are big and comfortable and the staff is very friendly. They even made vegan food for us upon request! I would definitely recommend this hotel.

The room is large, but the bathroom and shower room are not well designed.

New, clean, excellent hotel! The staff is super welcoming, everything is wonderful! The breakfast is a bit weak! But I think we can improve on that! They just opened! Otherwise, everything is very clean and tidy!

Excellent hotel! We stayed at the hotel and were very pleased. The rooms are clean and comfortable, the interior is modern, and everything has been thought through to the last detail

The selection is ample, the food is fresh, and the service is meticulous. It's not overly pretentious, but offers a good selection that allows you to start your day calmly

The room was clean and tidy, the hotel staff provided excellent service, and getting around by taxi was convenient

Check-in is quick, and all issues are resolved without unnecessary formalities. It's clear the team understands service and doesn't treat guests perfunctorily. The rooms are well-maintained, clean, and soundproofed

At the same time, the interior is quiet and peaceful, without the feeling of being a busy place. Overall, West Plaza feels like a reliable, friendly, and well-managed hotel that you'll want to return to

Thanks to the girls at reception, they were very friendly. And thanks to the chef for the absolutely wonderful, thin pancakes and delicious muffins for breakfast, and excellent salads

The spa is excellent and the masseuse, a Thai woman named Su, is very professional. The spa and restaurant prices are not at all inflated, as is typical in hotels

The breakfast is also really good! Location was perfect, too! On behalf of my Mom, Thank you to all employees!

Location wise it is good as few places like the Pyramid, National museum were nearby. Usage of Google Translate or any other App will be helpful as mostly speak Russian

Good hotel, uge breakfast but a stupid guy of receptions wanted me pay for stay in the lounge after I left the room.

Behaviour of staff were very good and were helpful

I had an excellent experience at Renion City Hotel, and honestly, it was better than I expected 🏨✨ The hotel was extremely clean, well organized, and very comfortable

Great location, near attractive places in Almaty and easy to walk around. Room size is good and the room clean. Good service from reception and staffs.

This hotel, opened in 2025, is very new and features a master control switch and wireless charging. The breakfast selection is fairly rich, and the taste is decent

Breakfast was great, with a wide variety of options! The room was quite clean. It's really convenient to walk to the Green Bazaar and other attractions from here

The staff were incredibly friendly and helpful 😊 They were always polite and welcoming, and their service made the whole experience even more pleasant

It's conveniently located within a 10-minute walk to the Grand Bazaar and churches, with supermarkets and currency exchange points nearby

Ping pong table is unbelievably fun & in good use. Breakfast is wonderful!

When I booked, there weren't many reviews with pictures, so I didn't realize some rooms had a snow mountain view. Upon arrival, I wanted to pay extra to upgrade to a snow mountain view room, but they were fully booked

They went above and beyond to help me buy a new luggage and also assisted us with booking our taxi through Yandex, which made everything so much easier and stress-free. The hospitality here truly made a difference

I would like to especially mention the manager, Alikhan, who was very kind, professional, and helpful throughout our stay. Big thank you as well to all the staff for their amazing support

Wonderful stay at Zvezdnaya Eco Hotel I had a great experience staying at Zvezdnaya Eco Hotel. The place is clean, cozy, and very comfortable, perfect for a relaxing stay

All the food was tasty overall, and the staff were very polite, answering all my questions and resolving them quickly. I will definitely be coming back

An excellent hotel for its price range. The parking is small but in all other respects I think everything is fine. The room is clean and tidy. The location is good for the city.

Lovely staff! They noticed it was my birthday during my stay and gave me chocolates with a card. They were very helpful and allowed a late check out without any issues. We stayed on two different occasions

It is in center of the city, all needs are very close to hotel, and comfort apartments, Also, staff very kind, one minus they are not speaking in Kazakh which is not acceptable for Kazakh people

The rooms are comfortable and clean. Bank and shops nearby, also seashore is 5 minutes away. There is also a nice park in front

Zhaina is very professional, give her a raise $$$ 👍👍👍

🌹🌹🌹🌹The rooms are complete and comfortable, the environment is elegant, clean and tidy, and the staff are friendly, gentle, attentive and thoughtful🌹🌹🌹🌹

A clean and cozy hotel. It's a shame there wasn't drinking water in the room. And it'll probably be cold in the hallway in the winter.

It's a clean dormitory-style hotel. The location is a little inconvenient, but it's not a big deal.

OK, but nothing special The room is small, either 8 or 10 sq. There is liquid soap and a shower gel dispenser in the bathroom. The bed is a bit hard, the mattress is thin. There is a refrigerator, you have to turn it on

Location isn't great. Friendly staff and the place looks beautiful. But the shower has no hot water ever and bed are so hard that you wake up with backpain.

Facilities: Very good, good food

This place is very convenient, just a 5-minute walk from the MEGA shopping mall. It's also not far from the business district, making it a great place to stay when traveling to Astana for business.

After half an hour, they said they found my booking, but mistakenly assigned it to someone else, saying they had no rooms available?! After much arguing, they finally got rooms—two double rooms we booked, but one of them was a triple room! Absolutely bizarre… We dragged our heavy suitcases around arguing again, and finally, they managed to get us two double rooms… Seriously, if they had rooms, why...

A big bonus is the student canteen on the 1st floor, which is open 24/7. You won't go hungry and the prices are very cheap. Breakfast is also good (not exactly wow) and is included in the price

The room is very clean and tidy, the environment is very good

By the way, the hotel is located on the territory of a student campus and looks like it was just converted from a dorm into a 4* hotel. It's a 7-10 minute walk to the Mega shopping center

Unfortunately the staff does not understand English and the communication is hard. But the laundry service is very good, better than some of the best hotels in the town.

A bed with an excellent mattress, which is a guarantee of a good sleep) The price includes breakfast in a cozy restaurant in the style of a Russian inn, everything is in style, clean

Very comfortable, food is excellent, staff is very friendly. Lots of character.

Pretty good and quiet place. Not expensive. In old downtown.

The food was delicious and very satisfying (there is a small comment, the omelet was very oily), pancakes with sour cream were bombically tasty and just melted in your mouth) Wi-Fi is free, additional menu is a refrigerator in the room

Everything was great!! We were passing by as a family, we chose this hotel. The hotel is gorgeous, the service is top notch, the room had two large beds. Cleanliness, comfort, silence. Parking in front of the hotel

It's a suite. The room is actually not big, but the living room is huge and the bathroom is also large. Overall it feels good and clean. The breakfast is also acceptable in Almaty at this price.

The hotel is new, and the front desk staff speaks good English, though the service attitude is just average; cultural differences are understandable

The hotel rooms, restaurants, and gym were all good; I would give it 5 stars. Thanks again to Ctrip customer service!

Except for the location being a little far away and the waiters being a bit lazy (waiters in other hotels are also lazy), everything else is good.

During my two nights, I recorded every detail of the room every time I entered or left as evidence. Fortunately, nothing happened. Personally, my overall stay was smooth, with no unpleasant incidents

I'd like to thank Ctrip for two things: First, I contacted Ctrip in advance to help with early check-in. The Ctrip concierge responded quickly and assisted with the communication

The hotel is fantastic, truly stylish and well-designed. I downgraded the rating for poor soundproofing. It wasn't very loud in the next room, but it sounded like it was right next to me

I really wanted to go out for a smoke afterward

" When we got closer to the building, we realized it was what we were looking for. All in all, it was a miracle! The hotel itself is clean, with towels and all amenities available, right down to a shoe sponge

We didn't enable roaming, so we navigated by memory using a map, as the car's GPS was struggling and the hotel wasn't showing up on Google Maps. We drove at night, relying on our memory of the map

There was no one to ask for directions, and no Wi-Fi either. We found it almost by accident. As we approached, we saw a sign that said "STABLES" when we were looking for "Scandic Hotel

We were traveling from Vietnam to Russia, via Kazakhstan. com and booked it with breakfast. Booking and paying with our Russian card was easy

The main thing is clean and dry, not cold. The bathroom has minimal conditions, but there is an odd smell. There is a good view from the windows. Special thanks for the disposable toiletries

The staff is very polite, the girls are great. In the morning there was a fresh, delicious breakfast. We really liked it, thank you very much!!!!!

Now about the room: the room is small, there is a bed, air conditioning, a chair, a table, a wardrobe, a kettle, a telephone, a refrigerator (it was turned off), the TV did not work

The hotel is not bad, conveniently located, no need to drive around in the courtyards and search. There is parking in front of the building

Breakfast is included for one person only. The buffet can be used at any time

The location is excellent. The room is very small, so it would be difficult to stay there for long. There are plenty of restaurants nearby.

The location is excellent, 10 minutes from Arbat Street, with a supermarket and snack options nearby. The room has a kettle, water, and everything you need for tea

A luxurious hotel 20 minutes from the airport. Clean, new, and the food delicious. Breakfast is good. The staff is polite. The room has everything you need.

Nice stay, good breakfast and they let me leave my luggage there for the day

It said there was a city view, but how could there be a city view without a window? The location is good, very convenient for taking the bus, and it's not far to the surrounding attractions

There are places to eat nearby, and the breakfast is good

Breakfast is good delicious and variety.The food make by order is good and delicious.The location is near the metro Baikunor station.

The upgraded me to a Deluxe King on my second visit which was nice. The included breakfast buffet is fantastic, and the restaurant/bar is open all day with a good variety. The shiny new metro is a one block walk

The breakfast was very good, the waiter was very friendly, it was very clean, and they even added a bed for our child

Excellent location with easy access to metro and buses. Reception staff very helpful

I chose this hotel because of its great location, reviews of its helpful staff and its value for money. Rooms are basic, but everything is clean and works

I needed to find a taxi driver for a 6-hour one-way cross-border trip to Kyrgyzstan, and they came through. I was very impressed, and thankful

Big, spacious room, decent wifi, a good breakfast for this part of the world, windows and balcony for fresh air and AC if needed plus hotel access to the beach. Safe and TV in room but no English stations

Good price, good location (maybe a bit far from the city center, but right on the beach), clean, and the staff is very friendly and helpful. Good hotel!

hotel is comfortable and clean. staff are friendly. breakfast is nothing. hotel view is not good. worth if you can not find any better hotel.

Been here for one night in summer, 2015. Ordered food and they got exactly what I ordered. Prices for food, especially water are higher than Baku, Azerbaijan. But Aktau is notorious for high prices

Very nice stay at this quiet seaside hotel. There is no pool or gym or fancy amenities but it has everything you need for a comfortable stay

Printer available for last minute needs before you leave for Azerbaijan, haha! Major credit cards accepted

Big room that was nice and clean. Excellent service even if they did not speak english.

Excellent hotel! New, modern, clean, comfortable, polite staff!

Check-in is after 2 PM. Luggage storage is available. The room is quite spacious. It's easily accessible by bus from the airport, and very close to the Eternal Flame and the beach, making it very convenient.

A very nice hotel with great value for money.

It's a very clean hotel. The rooms are spacious and the showers are hot. However, the walls are thin, so you can hear noise from nearby rooms, which may be a problem for some people.

We stayed at this hotel for two nights. The first night was wonderful. But at the second night, the lights of the whole room suddenly went off and couldn’t be turned on again

It's impossible to even wash my feet in the shower; the faucet doesn't work. The breakfast is good, simple, and filling. We had lunch in the restaurant on the ground floor. They serve delicious Georgian cuisine

The hotel is good for short-term stays. The bed linens are in good condition. There's no kettle in the room, but there's a water cooler in the hallway. There's a large closet for clothes, but only one hanger

The shower pressure is good, but the shower head (need to be replaced or cleaned) sprays everywhere, and water gets on the floor. Naturally, it's damp and slippery

Excellent location. Breakfast, lunch, dinner are excellent. Cleanliness. Bathrobe, bedclothes, slippers, disposable toiletries included. I recommend.

I liked it. Clean. Cozy. The service was excellent. The breakfast was delicious.

I have trouble finding my way around unfamiliar places, the reception explained everything very well, thank you! It’s bad that the TV didn’t work, the programs switched on their own and there was no kettle or carafe of water