Location is quite good, accessible easily to many places (river, beach, restaurants, etc. Personnel is polite and professional. I would recommend the hotel management; 1. To have better internet connection 2
Generally a nice hotel: the restaurant is good, the staff is helpful and friendly, it's a short walk to get necessities
Ertish has a multilingual staff, so English speakers will feel comfortable here. The decoration is elegant, the massage services are great, and the continental breakfast is nice
However, the water in my rooms was cold until I ran it for about 10 minutes. Despite that, I'd still recommend this hotel
The receptionist tried to put me in a smaller room but I was having none of it, and got a nice big corner room. Please note that their double rooms (495sqft) are 50% larger than their deluxe double rooms (336sqft)
I spent one night in this hotel. Reasonable prices, great staff, nice bar. I understand there is also spa but haven’t had time to check it out
Aktau, 130000, Kazahstan, Mangistauskaya oblast 🧭 Map
🌞 From seashore 12 min
This is probably the best hotel in Aktau. Respectable, clean, conveniently located. The staff works well, very friendly. Very good room service, the food is delicious
Of course, this is an expensive hotel, but it's worth it
Breakfast is OK, it is in the center of Aktau
One side has a sea view and the other side faces the street. After all, it is a chain brand and the price is quite reasonable
There are many varieties of breakfast, but there are only a few that are suitable for Chinese people
The room is OK, breakfast and Chinese food would be perfect
Facilities: Complete facilities, relatively old
Health: good
Environment: There is a supermarket on the right when you go out
The service was excellent
The lake is frozen, and the traffic flowing back and forth on the bridge and the ice under the bridge form a beautiful scenery
So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves
The service attitude is OK, the hotel lobby environment is OK, but the room is average
But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana
The location of the hotel is also not very convenient. As for catering, the breakfast included in the room rate was quite good, but the prices for lunch and dinner were clearly overpriced
Very close to the city center, great location.
2 things - (1) should have fly screen, to avoid mosquito. Room can be quite warm even in late November. (2) Stayed in different rooms on different week. Both times, the bar fridge isn’t cold
Would be helpful if front service staff are knowledgeable in local information, ie places of interest and local restaurants.
The most unpleasant experience occurred during check-out. We were supposed to pay for our meals upon departure, but we were “surprised” to receive bills that included items we had not ordered
The hotel was great, without a doubt this hotel was opened not so long ago and therefore the facilities are up in their shape. Breakfast was also great, plenty of options to choose from
The room condition was excellent and very clean. Breakfast wasn’t extensive but of good quality. Special thanks to a staff member named Zhi Bek, who seemed to be a supervisor
Upon arrival, our room was prepared with a “welcome gift” of fruit — unfortunately, it was already rotten. We informed reception, and their response was simply that it had been placed there the day before
My experience to all mothers out there who are breastfeeding and looking for a good hotel in Almaty
The interior beautifully blends creativity and tradition, with local patterns, photos, and ornaments throughout the lobby, restaurant, and rooms. It’s even more impressive in person than in photos — a true work of art
I loved Baku. People were very friendly. Prices were very reasonable.
Alyia the receptionist in this hotel was one of the best. She always went out of her way to help me. She is a big asset for the this stablishment!
Excellent location: Astana Zor Hotel is located in the city center with convenient transportation and is surrounded by many shopping malls, restaurants and attractions
Good hotel. Perhaps 3 stars. Very supportive and cordial staff. Halal food. Good breakfast. Rooms could be a bit better especially mattresses. The location is good. Around $50 per night which was very reasonable.
It's a good hotel, but the room smells very bad. I don't know why.
The room is large and convenient. There were children next door who were a bit noisy during our stay. The breakfast was average and the waiter was very friendly.
Beautiful place to stay. Very clean. Friendly staff. Yhe beautiful pool and jacuzzi.
The best thing is a gym adjacent to the hotel with a swimming pool, machines and a sauna. Breakfast and food offer for dinner in the restaurant downstairs is nice overall as well. Rooms are standard but comfortable
Reception (Roman, Alex & Victoria) were super helpful during our 3wk stay. The food was good & reasonably priced. Aidana took good care of our appetites. Management checked on how we were doing regularly
Upon arrival very early in the day & after flying for twenty-plus hours our rooms weren’t ready so not off to a good start. They did get us into rooms within the following hour- problem solved
The only thing is that aircon is noisy but can be disconnected. An excellent experience overall!
Best hotel in the city, very high quality, very friendly and helpful staff.
Our first time in Kazakhstan for business. The food staff, front desk personnel are wonderful. If we needed something they took care to see we were taken care of. Met managers and again very helpful
Aktau, 130000, Kazahstan, Mangistauskaya oblast 🧭 Map
🌞 From seashore 10 min
For several years now I have only been going here to work out in the gym, swim in the pool and enjoy the sauna. This is best done in a comprehensive manner for the whole day
I would say it's an average hotel. The food is not bad, just always the same, the rooms are okay, the bed is comfortable. The Wifi is very weak, but the wellness area is quite good
There is a small shopping center with a grocery store at the bottom of the hotel
Hotel is well located, clean large rooms with a good service. Breakfast is average seems that it is a commonality across a number of hotels.
From airport pickup to drop-off on the airport and all in between was taken great care of the staff
Inside the hotel building has its own restaurant, supermarket, boutiques. Panoramic window of the room with sea view was amazing. Panorama restaurant at 8th floor was really perfect
I've stayed here many times. This time I booked it myself and the price was not more expensive than what a local friend booked. It's a relatively high-end hotel in this city with a good environment and location.
Hotel was comfortable, staff was friendly and helpful. Breakfast are also was good and location is also good
Top location indpwntown. Many restaurants in the walk distance. Good noise isolate.
The hotel is in a good location, convenient for travel, close to shopping malls and restaurant streets, and there are many flavors to choose from
The hotel has complete facilities, good service, is clean and tidy, and the breakfast is rich and delicious
Early check-in is available for a fee. Good breakfast
I'd understand if that was their policy (the policy states "free cancellation"), but they lied about our late checkout until I provided them with our flight tickets that proved that we actually checked out early, then made up a ridiculous excuse about "new years special bundle policy"
all 3 rooms that we booked looked the same, the only difference between twin and king rooms are separate or single beds, and they're same size as a king bed if you put them together
Considering the class of the hotel, I didn't suspect any "surprises". By the way, the hotel took 2 weeks to respond back to us only to refuse to refund the money
The day we checked out we were actually assured by the front desk representative that we'd either get a refund or a hotel credit that we could use in the future
Loved the hotel and the place, not the management that pocketed 240K tenge without a shame
Very weird hotel. Could easily be on in Vegas, but: spacious and clean rooms, amenities, good breakfast and dinner and a stocked bar. Can't complain especially given the price.
The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Plenty of food to keep you full
On a side note, the hotel's dinner was also delicious. The horse meat noodles and the soup were both excellent. If you don't feel like going out to find food, you can definitely eat right at the hotel
This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent
Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller
It's super convenient for getting around, and it's easy to walk to many of the attractions. Definitely my top choice for a trip to Almaty
The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season
The room was clean and tidy, and a good size compared to other hotels in Almaty. The breakfast restaurant was excellent with beautiful views
Excellent location (big mall across the street), clean room, strong WiFi, good service from the reception desk. Happy with this hotel.
We had a good experience - the staff was very accommodating, let us check in early and was very helpful. Rooms nice as well
The view is nice, the service is good.
But it is a bit difficult to communicate in English
The hotel is good and the receptionists are helping. Breakfast was very nice.
The rooms are good but the upholstery in the bathrooms need fixing
My shower head broke the first day of my stay
The flush of the wc stopped working properly in day 3
The staff also needs to be more welcoming and friendly
First time I have seen staff in a hotel not even smiling at their guests
I highly recommend this hotel to all my Chinese friends visiting Kazakhstan! It's a fantastic value for money, affordable yet offering great quality. The breakfast, especially today's, was excellent
Definitely worth staying here
Facilities: Just as good as advertised, especially the large bathtub in the bathroom – a real highlight. Hygiene: Cleaned thoroughly every day. Environment: Elegant, comfortable, and cozy
There are also good restaurants nearby, with delicious fish. I highly recommend it; the food tastes great
The owner is very welcoming.
Facilities: Quite good
Environment: Very nice, the layout is spacious.
It's very convenient for Chinese travelers, and the front desk staff speak Chinese, which is a big plus. The hotel is clean and tidy, and the rooms have balconies, which is great for Chinese guests who want to smoke
Very nice clean rooms, friendly staff. Lovely breakfast and the best TBone steak at Chicago rest.
Good and very clean rooms, nice staff, good breakfast... good place to stay
Close to the center and small but comfortable rooms
I have it one star less as I was in room 108 which was right next to the bar for and it can't open and closed all night
Couldn't find the restaurant
Good value for money in Atyrau
The room is too small. I couldn't open my luggage or work in the room. For one night ok.
5
Comment: Karaoke/Party noise from the restaraunts and bars nearby do not let you sleep for a while
Location - 3. 5
Comment: Close to centre, variety of bars and restaraunts nearby, 15 min from Airport
8
Comment: (+) Modern, nice & clean room, comfy bed and basic package included (slippers, bottle of water, towels, teapot, tea bags, shower stuff)
(-) Limited space, limited TV channels
Food - 2
I was surprised about the modernity of Kizilorda, and of the Sultan Plaza Hotel. Speedy check-in, friendly service, good restaurant. The room amenities, in particular the bed mattresses leave room for improvement.
I suppose this is the best that Kyzylorda can offer and it looks quite impressive on the surface but stay and you will quickly realise that this hotel is very dated and things only half work
Breakfast was very second rate with cheapish products that really did not taste good and I found the porridge was all I wanted to eat. Hot options were particularly bad
They washed it reasonably but it was very expensive and should have been completed to top notch standard. My hotel was pre-paid but when I checked in they could not find the booking
Travelling through from Almaty to Bozoi. The bed was the hardest bed I’ve ever slept on and as a global traveller there is some stiff competition. Gym ok and spa water was cold
Unfortunately left my shorts and T-Shirt hanging in the bathroom when I checked out. My colleague rang within 24 hours and the missing items were strangely nowhere to be seen
The jacuzzi suite was amazing, with mood lighting and a soft robe waiting for us. The restaurant served the best seafood I’ve had in a long time. We also spent time in the hammam and it was heavenly
Hotel near the busy road as my whole family cannot sleep well. The location is good near mall and restaurants. The hotel is abit run down as most of the service staffs can’t speak English.
The room was good, and the hygiene and overall environment were decent. This isn't my first time here, but this stay really highlighted the hotel's shortcomings across the board
I especially enjoyed the relaxing spa, the pool, and the delicious breakfast buffet. Grand Mildom truly surpassed my expectations, and I would gladly choose it again for my next stay!
I recently stayed at the Grand Mildom Hotel in Almaty, and it was an exceptional experience. The staff were friendly, attentive, and made me feel at home from the very beginning
The hotel’s location on Dostyk Avenue is ideal — close to cafes, parks, and the city center. My room was spotless, comfortable, and offered a lovely night view of the city
The rooms are comfortable, the restaurant is very good, and the breakfast is excellent! I highly recommend it! Ideal place to spend several days
Very good place for summer vacation, great beach, heated pool, forest, lake, walking paths, clean air. Very high quality products for breakfast, everything is always fresh and tasty!
The service throughout the hotel was excellent — friendly and attentive staff made the experience even better
It was saddened by the fact that there was not enough lighting in the room, it was like darkness everywhere. Overall, the impressions were good, I recommend it
There were plenty of things to do both inside and outside the hotel premises, making it a great spot whether you’re looking to unwind or stay active. Highly recommend for anyone visiting Burabay!
The hotel facilities also catch guests imagination - two swimming pools (warm pool outdoor and indoor pool), three saunas (hammam, Russian and Finnish) - outdoor rope park and climbing wall
Amazing hotel and super good rooms with very friendly staff. I would recommend others to stay here as I was very impressed with the service I was provided. 10/10
Best western is famous for its old classical design. But this time it was a little bit dirty or there was no person in the room for a long time. However, they got a new massage service on the 3rd floor which was amazing!
Thank you for your help to give me higher floor,and your English is very impressively good.
Such a small place for breakfast. Breakfast is really poor, specially variations of food. Not always fresh.
To confirm, I even followed up with another staff member that same evening, who assured me the breakfast was already packed and would be ready for me upon departure. However, when we arrived at reception at 6 a
Very centrally located hotel, within walking distance to most attractions. The staff were nice and welcoming. The hotel is well maintained, though some areas could use a bit of modernization
The breakfast selection is not extensive, but it's still quite nice. The past two days have been sunny in Almaty. It's a great start to the new year!
The location is pretty good, near lots if restaurants and metro station. Walking distance to the opera house and city center. The room is big and the bathroom is clean
Best hotel to stay in Almaty. Reasonable price for 5 stars with a variety of breakfast. Spa facilities were great - the hotel pool, sauna and jacuzzi were amazing!
The room is not big, which is the common situation of most hotels in Almaty. But the room facilities are good. It is not as shabby as many hotels, but magnificent
There is a large community in front of the hotel with very good greenery. You can take a walk in the evening
Just over 1 km walk to the north is the Ascension Cathedral and 28 Warriors Park, about 1 km walk to the west and south is the Central Museum, and less than 1 km walk to the east and south is the Peak Tram Station
Staying surrounded by the mountains made the experience truly unique and relaxing. Special thanks to Zakir for his excellent service
The resort is beautifully situated within a nature reserve, with lovely grounds and lighting… it felt like we were in the Alps… truly a fairytale! The Wi-Fi was excellent throughout the property
We stayed in a treehouse, which was small but very cozy. The bed was comfortable, and the linens were clean. It had everything we needed (fridge, TV, hairdryer, electric heater, shower amenities)
Overall, this resort is highly recommended for anyone looking to enjoy nature and experience a distinctive form of accommodation
He was very attentive, friendly, and always willing to help, making us feel truly welcomed throughout our stay
Breakfast was superb, everything was fresh and delicious, they even served sparkling wine. Highly recommend! We had a wonderful time!