Kata Sea View Villas

Lovely Villa, clean, great view, pool is small but adequate. Great for a family. BUT! One big problem for me was no privacy, no peace. The staff come in and out of the villa all day and it’s really uncomfortable for me. I had to ask over and over again for them to leave. On two different occasions there was a man wondering round as I sunbathed, I felt so uncomfortable. No one use doorbell they just walk in like I’m not paying for villa and for privacy. I was so upset by it I told the housekeeper but she still outside my room with a bucket and mop waiting for me to leave. No. It’s not relaxing. Very bad experience and no one cared when I explain I don’t like it. I Would not go back. They didn’t try to fix my problems they ignored it. The villa is not yours to enjoy they behave like you not allowed to use as they always watch you inside the house.

The hygiene is super bad, even worse than basic domestic chain fast hotels. We spent more than 8,000 yuan to stay here for one night. We were screwed. We originally booked three nights. As soon as we entered the room, we immediately contacted Ctrip and the response was the same as what we saw on Ctrip. Firstly, the photos do not match this. Secondly, the hygiene and environment are too poor. We asked to check out. The negotiation on the first night was fruitless. Ctrip asked us to stay there for now. On the second and third days, we decided not to stay. They asked us to check out first. Looking at other hotels, who knows, just like this, when we were preparing to take a shower at night, we found that there was no hot water yet. What the hell! ! ! ! It’s ridiculous that a hotel like this can still survive! So far, Ctrip has not given me a solution, which means that the hotel is unwilling to refund the room fee for the two nights we did not stay. Oh my god! The agents and hotels that Ctrip cooperates with actually engage in blatant money grabbing.