Where to stay in Dubai

The room felt quite old, and some of the facilities and amenities were not well-maintained. It definitely falls short of what I'd expect from a 5-star hotel.

Dubai trip, it is my first time to visit Dubai city and really an impressive business trip for me. The hotel position is quite good, which is convenient for shopping and gourmet. 房间不错挺干净，早餐很丰盛。

had an amazing stay in the hotel and place was good but parking space is not enough

Perfect Friendly and professional staff Thank you

I would like to extend my thanks to Mary Ann for making our dinner experience truly exceptional. Her outstanding service and attention to detail elevated the evening. The variety of food was impressive, and the quality of service was worth every penny. I highly recommend this restaurant to anyone seeking a memorable dining experience."

Fantastic pool and facilities: clean, spacious and well maintained. The changing rooms are modern and convenient. Big thanks to “Coach Sambu” for his expert coaching. He’s amazing coach who’s patient and really helps me to improve my skills. Highly recommend this place for anyone looking to swim or take lessons. ✨

Mansoon restaurant very nice and Arijit give me excellent service he is really professional thank so much for your hospitality

It was my first time visiting Dubai. Hit by the heat, while surprised by Flora Inn Hotel, almost everything, the staff, food, room and facilities…I booked the hotel right on the day I arrived, with a short notice and I was not expecting for something big although I paid a plenty of money 🥹While it finally proved that my last minute decision was super right. I arrived at the hotel lobby with two big...

We had a fantastic stay at this hotel in Dubai, only a 5-minute drive from the airport. The hotel was spotless and well-designed, offering great value for the price. The service was polite and professional, ensuring a smooth and pleasant experience. The spa was a highlight—amazing treatments at very reasonable prices! I would love to come back here again.

Not food related. We went here for the wellness- Spa, Massage. Everything was perfect! The staff were very friendly, knowledgeable and accomodating. It is quite very hot when we dip into their pool, still there was staff who stayed and look after us, that time was 50C lunch time. It was clean from their gym, sauna, steam and locker rooms. We gave 5 stars for their massage therapist, by far she was...

Rooms are not huge nor impeccable ( sheets with spots had to be changed) but comfortable enough. Bathroom was very little. Rooms service is very good, quick, a lot of choice, and good quality. Service is average, they were very quick in moving the luggage or calling a cab, but they forgot the baby crib we requested in advance, and there was only one towel (for thee guests). Near the airport but it...

The front desk was slow to check in. Everything else was very good.

Overall it was a pleasant stay. Overnight the bathroom flooded due to a leaked pipe. I slipped in the bathroom when I went in at 6am hitting my shoulder. The manager came quickly to resolve it.

The hotel it’s in a really good position, just a few minutes walk from marina , tram and train it’s not too far either… The water in the pool was warm just a shame that only has sun early in the morning but in the really hot days it’s good that way though….. staf are very friendly…..

Enjoy holiday If u want to travel in city then Its far from city Bt u just want enjoy beach n marina n yatch Then best place

Best hotel loved the ambiance and stay.

Brilliant location, everything was great with the hotel, only downside was lack of sunbeds.

I stayed 4nights, the breakfast was under average for the 5stars hotel, it always full and found hard to get the table, they have some rules like they don’t keep the chocolate when I order online, I ordered online and they didn’t come until I left the hotel so I asked the rider to drop at the reception, but the reception didn’t receive my order because they said that they have rules not to receive...

Luxury hotel with a view of the Burj Khalifa. Amazing breakfast!!!

Room wasn’t clean enough but location and breakfast was pretty good.There was a little bit noisy because a lot of bars and restaurants in the hotel but not too much.

Hotel is fine. Quite a lot of maintenance issues during the stay (room, pool, hotel). Staff are friendly though. Breakfast was fine, if a little repetitive, and there were quite a few flies. The seating area is partly open to a garden that links to the indoor area, so this is to be expected. Stayed for business (booked by my company), but it is not a good place for that purpose. It is a fairly loud...

We recently went to Dubai and decided to book in this hotel since it was at the center of the business district. I was impressed by the hospitality of their staff. Special shout out to Mark and CJ - they were expert and provided recommendations on places to visit and activities for my vacation. They were fun and have been very helpful. Hotel smells really nice, amenities were great, and the - food...

We stayed here recently and had a really good experience overall. The place was clean, quiet and felt very comfortable from the moment we entered. I want to especially mention Owais from reception — he was super helpful throughout our stay. From check-in to answering all our questions, he was always polite and patient. Little things like that really make a difference. The location is convenient, and...

Great experience, but it was far from dubai mall

Great breakfast in the hotel and large rooms, good location.

Not bad. It's right above the mall, and the Din Tai Fung inside has good food. There's also a decent Lebanese restaurant there.

Excellent! The location is fantastic, and the room is very new. I stayed on the 23rd floor, and the view was incredibly open and expansive. I'll definitely stay here again next time I visit.

The service is great, and the hygiene is excellent. The price is reasonable too. I'd definitely recommend it, especially since many Chinese guests stay here.

When traveling abroad, I often opt for a branded hotel for that standardized experience. This one was exactly that – no surprises, good or bad. The breakfast was Turkish style, which we really couldn't get used to. It's super convenient to Mall of the Emirates with a direct internal connection. The rooftop bar offers views of the Burj Al Arab. Plus, there's a free sauna and hot spring.

1. Perfect Location: Directly connected to Mall of the Emirates, making shopping, dining, and taking the metro incredibly convenient. This is definitely the biggest plus point. 2. Modern Facilities: The hotel was just renovated in 2024, so the overall decor is very modern, and the rooms are clean and tidy. 3. Excellent Service: Most of the staff are very friendly. The concierge and the front desk staff...

Hotel system is very poor in house keeping, they forget to put enough towels in the room must remind them all the time, linen needs to be replaced they are worn out and shabby .

It was great experience This total staff such a symbol of hospitality you must be visite once. Highly recommended

Everything was great and clean, and faruk do everything he could to make sure all the guests feel comfortable and he was always there to service coffee ☕️

⭐️⭐️⭐️⭐️⭐️ Wonderful Stay at Barceló Al Jaddaf! My overall experience at Barceló Al Jaddaf was truly wonderful. The hotel itself is great, but it’s the people who make it exceptional. Some staff members are absolute stars, especially Danny and Thew at BHeaven Restaurant, Lifeguard Malindu by the pool, Osama on the front desk and Sally and Magda at the buffet restaurant. These individuals are genuine...

I've been traveling nonstop for work, staying in hotels pretty much every week all over the world, and I swear Faith is the nicest, most helpful receptionist I've come across in years. Right when we checked in, she was super warm and friendly, made us feel welcome after a rough trip. Out of nowhere, she upgraded our room to something much nicer, which totally made our stay better. Then when we asked...

I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained, and the overall atmosphere was calm and welcoming. The location is very convenient, making it easy to get around and access nearby attractions. Special thanks to Farouk, who was extremely professional, kind, and helpful throughout my stay. He went above and beyond to make sure everything was perfect and that...

It was okay, pretty standard. I stayed at so many hotels on this trip I can barely remember them all. It was very close to the airport.

Service was average. My friend is celiac and they had very limited offer for breakfast.

Near airport. Quite near metro station. All good!

This was a mixed bag. There were good things and there were things that could've been better. On the good side were the staff downstairs. Maria kindly gave me late check out and Genelyn was a lot of fun. She organized a driver for me to look around Dubai. The room size was good and the pillows allowed for a comfortable sleep. On the other hand, my room looked a little unclean. There was water on the...

Subject: Serious Complaint Regarding Elevator Incident and Unprofessional Conduct I recently had an alarming and deeply upsetting experience at your hotel. I became stuck in the elevator with no ability to go up or down. Despite repeatedly pressing the alarm and knowing there was a camera present, no one responded. This caused me significant distress, leading to a headache and a full-blown anxiety...

Mr Nawaf, The GM. Mr. Shehab, assistant manager are just unbelievable is respect, class, god looking, loving the guests ans helping everyone. I honestly have not seen such wonderful team in any hotel other then the Grand Mercuric and Ibis Hotel Dubai Airport. I like yo thank you for such accommodations.

The hotel has a superior environment👍, good service attitude👍, clean and tidy rooms👍, and first-class scenery👍.

Top notch luxurious hotel. Royalty treatment. Generous breakfast spread. Honourable mentions : Annalina at front desk , Sonia & Pankaj at Raffles club for their genuine and friendly service. True stars who made my stay enjoyable, I had to extend :)

Everything was top-notch, except for the slightly distant location.

no words, just amazing! breakfast was superb !!!!

An exceptional stay from start to finish. Raffles The Palm truly delivered a superb, flawless experience, treating us like genuine VIPs in every possible way. From the warm welcome to the immaculate room preparation and the attention to every small detail, the entire staff went above and beyond to make our stay memorable. The level of care, elegance, and professionalism perfectly reflects the Raffles...

Raffles The Palm Dubai is truly one of my absolute favorite places in Dubai. From the very first moment, the atmosphere feels incredibly royal — refined, elegant, and deeply luxurious in the most tasteful way. The design of the hotel is simply stunning: timeless, sophisticated, and perfectly balanced between classic grandeur and modern comfort. The service deserves special praise — flawless, attentive...

The view from the room we booked is absolutely stunning. 🫶🏻

I booked with complete amenities but when I arrived incomplete. The bed smells bad likes the duvet not proper dry. I booked 1 room for 2 adults and the city view but they give me, one bed room its not satisfied. Its the city back views. Old towels and no kitchen pan for cook! Drinking Water is limited only 2 bottle in the room! They are not putting for extra. The most of all the receptionist...

We had a wonderful stay at the hotel. The breakfast was nice with lot's of options to choose from vegetarian and non- vegetarian. The staff were very friendly, accommodating with guest need and wants during breakfast hours. The resturant was very busy during breakfast hours staff went extra miles to find sitting arrangements for the guest. The ho tel is old look however the entire services...

A very comfortable stay. Excellent and fast service. Delicious breakfasts. I recommend it. Best regards.

⭐⭐⭐⭐⭐ English Review – Millennium Hotel Downtown Dubai We had a super, super amazing stay at Millennium Hotel Downtown Dubai with my family. From the moment we arrived, we felt very welcome. The hotel is beautiful, clean, and has a very warm and cozy atmosphere. The staff were absolutely top-class — always friendly, helpful, and smiling. They really went out of their way to make our stay comfortable...

Very good service and location Very clean room Nice buffet!

My stay at W Dubai hotel was absolutely wonderful. It was truly one of the best hotel experiences I have had in Dubai. The hotel was beautiful, the atmosphere was relaxing, and every detail was thoughtfully arranged to ensure comfort and luxury. I would like to sincerely thank all the staff for their exceptional service, kindness, and professionalism. Everyone was welcoming and always ready to help...

I had a lovely stay at W The Palm. Despite the Eid holiday crowds, the staff managed the long check-in queues efficiently.

Exceptional stay. Beautiful hotel, outstanding service, and a truly luxurious experience. Highly recommended Special thanks to Ms. Lourdes for her incredible communication skills and for being so friendly and supportive throughout my stay

Staff were excellent during a difficult time when the Middle East conflict erupted causing a lot of stress to guests. Food and facilities were excellent!

The room was very comfortable, and I particularly loved the balcony and the bathroom. If your room faces the Palm, you can see most of Dubai's landmarks from the balcony. The bathroom, designed with various colored glass, I found very interesting. Having stayed multiple times, my favorite aspect is still the atmosphere W creates – it's incredibly relaxing. The staff in housekeeping, concierge, restaurant...

Hi, I recently visited W Dubai The Palm for my daughter’s birthday, and it was an amazing experience. The location, rooms, and amenities were extraordinary, but the highlight was the exceptional service. I want to specifically mention Vaishnawi at the reception desk; she did a fabulous job accommodating us by upgrading our room and perfectly understanding our needs. The staff went above and beyond...

Very good in all aspects. Colleagues are nice and helpful.

I am writing to share my excellent experience during my recent stay at Towers Rotana on 13th December 2025 for the Learners Education conference. I arrived early at 5:30 am, well before the 1:00 pm check-in time. I requested to use the facilities to freshen up and was promptly offered an early check-in and Club Lounge breakfast for a very reasonable fee. Having a background in hospitality myself...

It was very nice and pleasant, the staff cleaned the room every day which was good for me who is obsessed with cleanliness. The breakfast was good and the corridors always smelled clean. And it had good access to the metro. Thank you to Trip.com for introducing this hotel to me.

Location was good, short walk to the metro station. Room was spacious and clean, staff was friendly. Breakfast buffet can have a wider selection but otherwise, the basics are there. Value for money stay.

Accessible location and staff are friendly

Only location is good but not worth that much money

Overpriced hotel. Location is far from Marina and service and facilities can be improved.

The hotel room and reception staffs are very good and they provide good service but our breakfast experience was awfully bad. We sat outside and as i put my plate on the table the birds start to eat my food and the staff just stood there and watched them eat after that he just put a protector on the plate which should be thrown away. Overall besides the breakfast experience I would suggest this hotel...

Wifi was down for long hours that trigger work cannot be done. Numerous complaints and follow up were useless, front desk is not providing update. Breakfast is bad.

The reception service from Ayo and Carmeline, and their manager (whose name I don't recall), was excellent. The hotel restaurant, especially the breakfast, treated me very well. The food was delicious and varied, and the staff worked very hard to satisfy all tastes. Thank you to Shamim, Perm, and Kemal.

Visited The First Collection Marina with my family in November. We had a great experience with excellent hospitality. The atmosphere was pleasant, and the location is very good, making it easy to access nearby places. The room view was beautiful, which made our stay even more enjoyable. Overall, a comfortable and memorable stay. Would definitely recommend it for families.

Stayed here for 5 days in November and really enjoyed it. Location is very convenient if you want to explore Dubai Marina. Just a few minutes from the Marina promenade, which is a great boulevard with lots of restaurants and cozy places to sit. The staff truly stood out. Incredibly friendly and genuinely helpful. Every request was handled with care, which made the stay feel very relaxed. Prices...

The overall environment of this hotel is quite good. While it can't compare to ultra-luxury options, it's still very impressive! The service was excellent. They even thoughtfully prepared a cake for my colleague's birthday.

Everything was great clean and the reception staff is so kind but the breakfast staff so rude thank you

Absolutely amazing stay, was clean and staff were extremely helpful. The room was spacious. I would definitely recommend

The overall experience at Hyatt Regency was satisfactory; however, it fell short of expectations when compared to previous stays at similar properties worldwide. Having stayed at multiple similar properties across the globe, this visit felt comparatively underwhelming. In particular, the room size was noticeably smaller than anticipated, and while the staff were courteous, the level of hospitality...

I paid for the room upon arrival. The hotel room itself was good. The hotel stated they don't charge any security deposit, but Trip.com still hasn't refunded mine. When will I get it back?!

We have stayed here before and would highly recommend it. Close to the airport but also not far from downtown Dubai. Very helpful staff

A not bad and clean hotel. The floor with the pool has a great view of the city! Overall customer service quality of the staff can be improved.

Overall, my stay was quite good, but my evaluation depends on the standard used. If this hotel were rated as a four-star property, the overall service and experience would easily be considered good or even outstanding. However, if judged strictly by five-star standards, my experience would be closer to average or slightly below average. To start with the positives, the doorman service was excellent...

Walking distance to metro. Many eateries around the hotel. Next to a small mall.

They were quick to help with luggage upon arrival. The room was ready, but we had to pick up the key ourselves before it was delivered. The in-room facilities are quite new. The bathroom design is impractical; it's spacious but lacks a bathtub and countertop, making it hard to place items around the sink. There's a small supermarket nearby, and taxis are easily accessible. HOWEVER, they gave us a room...

The breakfast, room, view, and location were all great. However, the service had some issues. I pre-ordered a packed breakfast to take with me because I had an early flight, but it was almost half an hour late. When I asked about it twice, they impatiently told me to wait. If I could afford to wait for half an hour, why would I bother pre-ordering a packed breakfast?

Excellent service and a great variety for breakfast.

Excellent hotel, room is spacious, facilities are good, clean and comfortable. Food and dining are great.

The hotel is not new, but the rooms are in good condition. We had a club room with lounge access, and the staff was excellent. There are some minor issues: the constant blaring music on the beach, with different sounds on both sides, and a new building under construction on the property.

I liked the hotel, beautiful room, private beach, beautiful grounds (despite the construction site nearby), good breakfast

It was an amazing holiday!!! Thank you so much Raneem Said! She made our holiday amazing! We will be back soon ☺️ Great service, amazing food, very large and tasty portions, amazing rooms, good cleaning of the rooms) I was already there in 2022, returned in 2025 and will definitely come again!!!

The staff is very varied in their treatment and they do not say things in a concrete and true way, for example: wait 5 minutes for such a thing and it is 15-20, etc.

We spent 3 days in total at this hotel. Everything is ok. The only thing is that there is construction going on near the main pool. You can still hear it. There is also a pool for adults, but you can't hear it there. The sea has good access for jbr. Your own sun loungers and your own entrance, basically. The sea itself is a bit murky. But it's hard to find anything better in Dubai for this price. Or...

Spacious rooms, complete amenities, and a rich breakfast. It's close to Palm Jumeirah and the price is reasonable. A really good hotel.

I stayed at the Barsha Heights property for close to 3 years till Nov-25 and only left due to relocation. This was my home away from home and the all-round experience was worth it. Noteworthy were the staff who were ready and at hand to assist and serve always going above and beyond to ensure my experience there was smooth and homely. The Reception & Concierge team were top notch and I always got my...

Good location, clean rooms, and helpful staff. Comfortable stay overall

The hotel was luxurious from the moment we arrived, with a warm atmosphere, attentive staff who go out of their way to make you feel looked after, and rooms that are spacious, modern, and genuinely comfortable. The service was amazing from the smooth check-in to consistent housekeeping. We asked for a free room upgrade and got one almost immediately. The staff at the desk are extremely polite and represent...

One of my Favourite hotels in the region usually provides a very high quality customer service and the room and amenities are always nice and kept in a good and clean order.

Facilities: The room was a bit old and not very spacious. Cleanliness: The hygiene was acceptable; I didn't find any major issues. Environment: I had read reviews saying the breakfast offered a wide variety of choices, but it was mostly Western-style. Don't go in with high expectations.

Very good location and hotel staff are friendly and helpful.

My stay at this hotel was absolutely fantastic! The moment I walked through the doors, I could feel the warm and attentive service atmosphere. The front desk staff were all smiles, and the check-in process was quick and efficient. The room was exceptionally clean and tidy, with a soft and comfortable bed that just made you want to sink in and get a good night's sleep. The room facilities were also...

Clean hotel, good wifi, not a wide selection of food but good breakfast, good service. Location is Near metro station, pharmacy , supermarket and several eateries. Overall is a very good service apartment

I visited Dubai for the first time as a solo female traveler, and I was a bit nervous at first. But the hotel staff were so kind and supportive that I instantly felt at ease. My flight arrived early in the morning, and when I came to check in around 10:30 AM, Siya at the front desk arranged a room for me within about 30 minutes. It was incredibly helpful after a long journey. Presad, who helped with...

The hotel room is reasonable size only that lobby is small. Overall staying not bad people are friendly

I stayed at the Staybridge Suites IFC in July and August, and while the hotel itself is wonderful—with excellent facilities, a great gym, and a relaxing pool—it was the people who truly made my stay unforgettable. My deepest appreciation goes to Carolyne, Ahmadou, Chatou, and Animesh. Their kindness, professionalism, and genuine hospitality were simply extraordinary. Every interaction with them was...

Great staff. Great breakfast. Great service. Specially like to thank Mr Emmer who helped us call the airline patiently for flight rescheduling.

Great location, very convenient for getting to the tallest building. Would recommend, the family room was spacious. Good value for money.

Good experience in this tour, date is very delicious. I recommend this exactly. Waiter is very welcome, hope the souvenir (mug) could be used longer🤣

Spacious room. Good location, just 2 minutes walk to the Financial center station. Staff are helpful. But, the lift service and the room key system are very troublesome. During check out and breakfast time, you have to wait for 8 to 15 minutes for the lift. The average time is 5 to 10 minutes for the other time during the day. From the check in day, the keys couldn't open the door. I went down to...

The front desk staff were super friendly! 👍 The hotel's location is excellent 👍 right at the subway station 🚉. Burj Khalifa and the Museum of the Future are both within walking distance 💖. The buffet breakfast is incredibly comprehensive, with lots of choices and it's all delicious 😋. There's a mini-supermarket right out the back door, which is perfect for all your daily travel needs! 🥳 The room has...

I thoroughly enjoyed my 8-night stay at this lovely hotel.The housekeeping, front desk, concierge and restaurant staff are very professional and responsive, kudos to them. Room is very new and clean, big enough for a family of 4 to 5. Breakfast is simple and lack varieties, during my 8 nights they served the same food everyday, and mostly veggies options. Coffee is good though. My only comment is...

Best hotel bargain. You can use the beach from the Hilton Resort. There is a bridge connecting both hotels. The room was big and perfect!

The rooms are not so clean and the lifts are very slow The parking location is really good ... The breakfast buffet is not very appealing and not so yummy...

Stay here for last 10 years. Very large rooms for very reasonable price.

nice place good location lovely breakfast

Excellent location Clean hotel ,

The stay was nice with comfy bed and good service at the restaurants. However, maybe the package details were a bit complicated, the reception forgot to give us Lounge access at first place, but were able to rectify the second day. Lounge servers were very nice and friendly too.

They didn't provide a toothbrush, toothpaste, or comb. I tried to go to the hotel's rooftop pool twice. The first time, my card wouldn't scan to let me in. The second time, I got there around 7:40 AM, and the lights were already off with no one around. Then I went to the outdoor pool. There was no staff at the towel station. I saw a lot of people swimming when I took a stroll in the evening, but I...

Staying here was a really great experience. No complaints at all.

one of the best hotels i ever stayed in, surely it’s one of the best ones in Dubai. It is in a very special location with a nice ocean view and balcony that I loved, very friendly community

Very bad staff and unprofessional they can’t be in this hotel .

Great space for families to relax.

I book this hotel stay for my mom and brother. They really enjoy the stay and the srrvice staffs are very friendly. We are especially in awe because they have really big swimming pool that is overlooking the beach. The view is impressive!