Hotel Phoenix in Reykjavik
✅ Rooms are spacious, very clean, and feature comfortable beds described as 'sleeping in a cloud'. ✅ Guests appreciate the nightly turndown service with chocolates on pillows and small complimentary amenities like tea and coffee. ✅ The hotel owners are frequently praised for being welcoming, friendly, and providing valuable local tips and directions. ✅ Breakfast is consistently described as good, healthy, filling, and including a variety of options such as skyr with granola. ✅ The location is central yet quiet, with easy walking access to main city attractions and bus stops. ❌ Some guests reported issues with check-in procedures, including strict rules like handing in keys when going out and limited access to kitchen facilities. ❌ A few reviews mention rude or unfriendly staff and complaints about the neighborhood’s safety, although these are in the minority. ❌ One guest noted the hotel was closed upon arrival, causing significant inconvenience. ❌ The hotel does not provide breakfast contrary to some guest impressions; guests should verify current breakfast availability.
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Description
Hotel Phoenix is a small boutique hotel located on Laugavegur, Reykjavik's main street. It operates as an adult-only property, offering a quiet atmosphere despite its central location. The hotel has a strong reputation for cleanliness and comfortable, spacious rooms equipped with heating and internet services. Guests appreciate thoughtful touches such as nightly turndown service with chocolates on pillows and complimentary tea and coffee making facilities. The hotel is managed by two friendly owners who are known for their helpful local advice. Breakfast is included and described as healthy and filling, featuring options like skyr with granola and various toppings. The hotel comprises several room types including Standard Single, Double, and Triple rooms, all non-smoking. While pets are listed as allowed in services, the policy specifies no pets are permitted. Payment by MasterCard or Visa is accepted. The hotel’s high rating of 9.3/10 reflects consistent guest satisfaction with service, amenities, and location.
Location
Hotel Phoenix is situated at Laugavegur 140 in the Hlidar district of Reykjavik. It is approximately 2 km from Reykjavik Domestic Airport (RKV), making it easily accessible for travelers. The hotel is on the main street but in a quiet area, allowing guests to enjoy peace without sacrificing convenience. It is within a 5-minute walk to the main street attractions and bus stops, including bus stop #13, which serves many tours and airport shuttles. The nearby Harpa concert hall and the port are also within walking distance. For beach access, Nautholsvik Geothermal Beach is roughly 2.5 km away. Guests will find restaurants like Bambus (291 m) and Íslenska Hamborgarafabrikkan (326 m) close by, providing convenient dining options.
Tips
- Expect to receive helpful local advice from the owners who are known for their friendliness.
- Although the hotel is centrally located on the main street, it remains quiet inside, so don't hesitate to book here if you prefer peaceful nights.
- Be aware that breakfast is not officially provided; check with the hotel before arrival.
- Also, if traveling with children or pets, look for other accommodation since they are not allowed here.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 20 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- Smoke-free property
- Heating
- Express check-in/check-out
- All Spaces Non-Smoking (public and private)
- Adults Only
- Non-smoking rooms
- Room service
- Safe-deposit box
- Internet
- Airport transportation
- English
- Pets Not Allowed
The nearest beach is located on the distance of 2530 m. It takes 38 minutes To the beach!
Hotel view
Video: Hotel Phoenix, Reykjavík, Iceland
Map
Reviews
The 2 managers were lovely, they couldn’t have been more welcoming and friendly.
Breakfast was good too. All in all a very enjoyable experience 😊
The rooms are very clean and the service is excellent. The owners are always happy to share their insights on where to go or to give you directions to where you need to get. The breakfast is plenty to take you a long way through the day. Definitely recommend staying there
The bed was like sleeping in a cloud, so soft and comfy.
Lovely and warm without the need to put the radiators on. Although we did use them to dry our clothes after a really rainy day.
Everything you need is provided, especially if you do hand luggage only like we did. Hairdryer, toiletries, water, tea and coffee!
We did bring our own towels for the secret lagoon and local pools. And the sky lagoon provides them.
The little touches such as the biscuits and chocolates each night were adorable.
Breakfast was so healthy and filling and the little notes to read over unlimited coffee were great.
We walked to and from the BSI terminal and the tour bus terminal within 20 minutes and the main street is 5 minute walk.
The tour bus did drop us off at bus stop 9 on the way back each time and that is also a 5 min walk.
All the main attractions in rekyjavik can be walked to very easy.
We even walked to the sky lagoon!
We used the local bus service too and the bus stops are 5 minutes from the hotel so it's really well placed.
The 2 chaps running it were so lovely and informative always giving us tips when we asked advice.
Would recommend in a heartbeat
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Frequently asked questions about Hotel Phoenix
Are children allowed to stay at Hotel Phoenix?
Children are not permitted to stay at this property.
Does Hotel Phoenix offer breakfast?
Breakfast is not provided by the hotel according to its policies, despite some guest reviews mentioning breakfast.
Can I bring pets to Hotel Phoenix?
Pets are not allowed at this hotel as per the property policy.
What types of rooms are available at Hotel Phoenix?
Room types include Standard room, Standard Single room, Standard Double room, and Standard Triple room.
How close is Hotel Phoenix to public transport?
The hotel is about a 5-minute walk from bus stops including bus stop #13, which connects to the main bus terminal and many tours.
