Hotel Keyaki no Ki in Hakuba
✅ Helpful and professional shuttle service that goes out of its way to assist guests ✅ Friendly and attentive staff providing excellent hospitality, including emergency assistance ✅ Spacious family rooms with necessary amenities and traditional public bath facilities ✅ Buffet breakfast with a variety of Western and Japanese dishes served at reasonable prices ✅ Free laundry service and multiple recreational options like billiards and ping pong ❌ Some guests found the hotel to be quiet to the point of feeling empty and noted cold rooms ❌ Mixed reviews on buffet quality with one guest describing it as the 'worst buffet ever' ❌ Older interior design with some facilities described as poor or dated ❌ Dinner is not always available at the hotel, requiring travel to nearby restaurants
Rooms and prices
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Description
Hotel Keyaki no Ki is a 3-star property located in Hakuba, Japan, offering a range of room types from Run of House to Deluxe Double rooms, including family and garden view options. The hotel features practical amenities such as free parking, WiFi, a billiards room, and a games room. Pets are allowed but not accommodated due to hotel policies. Guests can make use of a shuttle service that connects to ski slopes and nearby bus terminals, which has been praised for its helpfulness. The hotel includes a large restaurant serving buffet-style breakfast and dinner, with both Western and Japanese options. Traditional public baths add a cultural touch to the stay. While the hotel is noted for spacious, comfortable rooms and attentive staff, some guests have mentioned dated interiors and mixed experiences with the buffet quality. Overall, it offers good value for money and a range of services suited for family travelers and winter sports enthusiasts.
Location
Hotel Keyaki no Ki is situated about a 15-minute walk from the center of Hakuba village, providing a quieter location away from the busiest streets. The ski slopes are accessible via a free shuttle bus provided by the hotel or a 10-minute car ride. Haneda Airport (HND) is approximately 211 kilometers away, making the hotel reachable by car or shuttle after arrival. The hotel’s address is 4721 Hokujo Hakuba-mura, and it sits at latitude 36.7094246 and longitude 137.8395326. This location allows guests to enjoy Hakuba’s ski resorts while staying in a more relaxed setting.
Tips
- Take advantage of the free shuttle service to reach ski slopes and nearby bus terminals without extra taxi costs.
- Book breakfast in advance to enjoy the buffet featuring both Western and Japanese dishes.
- If you prefer dinner at the hotel, confirm availability beforehand since some guests noted dinner options may be limited.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 07:30-09:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, JSB, Visa, DinersClub
- Check in time: 15:00-22:00. Check out time: 10:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Ticket assistance
- Television in lobby
- Fire Extinguisher
- Reception desk
- TV
- Slippers
- Toiletries
- Laundry
- Safe-deposit box
- Concierge services
- Bar
- Breakfast
- Restaurant
- Vending machine
- Free Wi-Fi
- Tour assistance
- Billiards
- Hiking
- Parking
- First Aid Kit
- Playroom
- Ski storage
- Ski passes available
- Ski shuttle
- Pets Not Allowed
Video: Tabist More Resort Keyaki no Ki Hakuba, Hakuba, Japan
Map
Reviews
All the reception staff were lovely and helped us with everything we needed. The gentlemen running the shuttle bus 25/01/2026 morning was really nice and took us to another bus terminal to avoid taxi fees
THANK YOU!! ARRIGATO!! Can’t wait to come back here!
This hotel also offers Good range of breakfast options.
Helpful staffs ! Especially professional driver!
Nice buffet in the morning!
Strongly recommend for all of u guys 😇
Friendly and super helpful staff.
Reliable shuttle transfers. Will definitely come back.
Frequently asked questions about Hotel Keyaki no Ki
What room types are available at Hotel Keyaki no Ki?
Room types include Run of House, Standard room, Standard Quadruple room, Standard Triple room, Standard Family room, Standard Quadruple Family room, Standard Quadruple Family room with garden view, Standard Double room, Standard Double room with garden view, Standard Quadruple room with garden view, Standard Sextuple room, Deluxe room, and Deluxe Double room.
Does the hotel provide shuttle services to ski slopes?
Yes, there is a free shuttle bus to the ski slopes and other transport points, which has received positive mentions in guest reviews.
Are pets allowed at Hotel Keyaki no Ki?
Although pets are listed among the hotel services, the official policy states that pets are not allowed.
Is breakfast included in the room rate?
Breakfast is served buffet style daily from 07:30 to 09:00 but is not included in the room rate and must be paid for separately at the property.
Can extra beds or cribs be added to rooms?
No, cribs and extra beds cannot be added to any room type at this hotel.
