Clean, cozy place. The room is fresh and quiet. Everything you need is there. The staff is very polite, the girls are great. In the morning there was a fresh, delicious breakfast. We really liked it, thank you very much!!!!!
The hotel is not bad, conveniently located, no need to drive around in the courtyards and search. Friendly staff. There is parking in front of the building. Now about the room: the room is small, there is a bed, air conditioning, a chair, a table, a wardrobe, a kettle, a telephone, a refrigerator (it was turned off), the TV did not work. The main thing is clean and dry, not cold. The bathroom has minimal...
The mattress was old, with yellowed patches. There wasn't a duvet cover; you had to put one on yourself. There was only one pendant light, no bedside lamp. All the amenities were very basic. Breakfast was meager: cucumbers, tomatoes, sausages, and biscuits. It was about the standard of a hotel costing a little over 100 yuan in China—not cheap.
The staff at the reception were very friendly.
The room was clean. The front desk spoke Russian and could be translated using a mobile phone. Very welcoming.
There was only one hand towel, even though it was a double room. The carpets on the floor were old and slightly dirty. The linens were okay, as were the towels and robes. The food selection was limited, but it was tasty. The hallway smelled of smoke. The photo only shows the view from the window.
I arrived around 2am, but the quilt wasn't covered, so I had to put it on myself... There was also a strong smell of formaldehyde.
It takes about 30 minutes by taxi from the city center, but other than that, there are convenience stores and restaurants near the accommodation, and the owner is very friendly.
Cozy rooms, location at river side and good for walking in the morning or evening. Location is a little far from city center but sometimes silent place where you want to relax. Recommend this hotel for its affordable price.
We've been here. The service is good. The food is definitely an acquired taste. I honestly didn't like any of the salads, but the main course was delicious. I absolutely loved the entertainment, it was fantastic!!!
A wonderful hotel for one night, ready to head to Astana the next morning.
I can also recommend it for those traveling from Russia to Kostanay to get a Kazakhstan bank card.
Cleanliness, friendly staff.
I hadn't showered in days, and today I was fortunate to stumble upon this luxurious boutique hotel by the lake. The hotel is just a few dozen meters from the water, allowing for a stroll and breathtaking views.
Opening the window, the lake's shimmering beauty was breathtaking.
The room was large, exquisite, and spotless. The bed was pristine white, spotless, not a single spot or hair.
The bathroom...
Checking in at my first hotel and restaurant in Kostanay. It's right next to the river and a recreational park, the air is fresh, and parking is free. This hotel is predominantly beige, elegant and clean. The lobby is spacious, and the restaurant is right next door; the overall design matches the hotel perfectly, a very tasteful place.
The rooms are larger than other hotels, with blue carpets that...
Cozy, clean hotel with good service and tasty breakfast
Uralsk, 090014, Kazahstan, Zapadno-Kazahstanskaya oblast 🧭 Map
Good Hotel for Holidays.Delicious breakfast and very kind staff
Stopped here after crossing from RU. A complete surprise how nice it was. The room was large. The service was first class breakfast in the room ordered from the menu when you check in. The only issue was the sign is blocked by trees. The hotel needs a sign visible from the road.
This is an outstanding accommodation with a welcoming, well-trained, professional staff. The facilities are spotlessly cleaned, and the staff is quickly attentive to every detail. We were traveling with our two year old daughter and required a crib which was delivered immediately even though it was early morning, Breakfasts are custom prepared and you wonder if your grandmother is preparing the meal...
Good choice for one night stay
The hotel is renovated, it is good for one night stay. Good breakfast with huge portions! Great cafe on the ground floor.
This is an outstanding accommodation with a welcoming, well-trained, professional staff. The facilities are spotlessly cleaned, and the staff is quickly attentive to every detail.
We were traveling with our two year old daughter and required a crib which was delivered immediately even though it was early morning,
Breakfasts are custom prepared and you wonder if your grandmother is preparing the meal...
Clean and cozy. The location is excellent: within walking distance of the train station and a direct route to the city center. The only downside is the noisy street right outside the windows.
Warm and attentive service, making guests feel right at home!
The Brown Hotel has all the necessary tools to enjoy a calm and relaxing stay.
The price was high above the average prices to compare. However, it is worth it.
Though it is a small place, you might find it difficult to reserve a room at a rush week.
Clean and comfortable small budget hotel. Comfortable bed and pillows. Good lighting. Kettle supplied on asking. Nice hot water and water pressure. Friendly staff. Good breakfast. Location good for old town sightseeing. Lots of restaurants and coffee around. Great supermarket 200m away - SPAR. Only thing- no water supplied, I bought mine at the supermarket. Hotel sells it at premium price. It’s a small...
Clean and comfortable small budget hotel.
Comfortable bed and pillows. Good lighting. Kettle supplied on asking.
Nice hot water and water pressure.
Friendly staff.
Good breakfast.
Location good for old town sightseeing.
Lots of restaurants and coffee around. Great supermarket 200m away - SPAR.
Only thing- no water supplied, I bought mine at the supermarket. Hotel sells it at premium price. It’s a...
Bed and pillows comfortable, room very clean. Quiet at night. Not a lot of food offerings close by.
Please note this is in the old city and quite a long walk to the new city
We love this hotel, the attention from the staff is good, they speak English very well, this hotel is very well located, you have plenty options around where you can go, i.e restaurants, supermarket, shops, etc.... I recommend this hotel, we stayed there because we were applying for some visas and the location was very convenient for Us,
Nice place
Good localization
Clean
Good breakfast.
I liked that hotel.
Aside from being a bit noisy due to its proximity to the road, it has virtually no major drawbacks.
Excellent hotel at a reasonable price. There was a slight odor due to the sewage in our shower. One good thing about the hotel is their laundry service, which is cheap. The clothes were neatly folded and delivered to us again a few hours later. It is worth noting that the hotel's location on Google Maps is incorrect. It is located about 1.5 km further down the road, where there is a large red HOTEL...
The hotel feels more like a guesthouse. There's a separate kitchen with all the amenities. The staff is polite and always willing to explain and help. The Beluga restaurant is nearby; the prices are reasonable and they offer a 10% discount. The room is cleaned every morning. I stayed in December (since I'm a cold person), so I turned on the air conditioning. There's also a market across the street...
I first booked on another popular website, and it was written that it was 650 m from the center. So I took it) I had never been to Astana before and thought that I would be in the center) but it turned out to be wrong. In Astana, it is difficult to determine the center at all) but life is on the left bank, and this hotel is on the right) and is located, so to speak, not in the city area)) I looked...
This was supposed to be boutique hotel and upon entering rooms, you could see it was properly cleaned as there was strands of hair of the former occupants. The w carpet was dirty and when the cleaner was informed about the situation, she snapped. The breakfast was a scam, bad and cold. The hotel itself was quite dirty
Hotel was okay. Room was clean, silent and huge enough. We were provided with all bathroom accessories - even teethbrush. We could pay by MasterCard. Last day we needed to wait more than 40 minutes for ordered breakfast. It was strange, because only other 5 guests were there.
Karagandy, 100009, Kazahstan, Karagandinskaya oblast 🧭 Map
Cool, but the era is so cozy, you'll feel like you're transported back in time and forget what's going on in the 21st century. And here, I recommend it, it's calm and neat. It's absolutely fantastic.
I visited the Zumrat sauna and loved everything. It was clean. The pool was large and generally warm, but as always, I wish it were warmer. The sauna itself was clean and nice. By the end, the temperature had gone over 100 degrees, which made it uncomfortable and a bit too hot, but that's a personal preference. Overall, everything was fine, and the receptionist was polite. Thank you very much.
Nice sauna, comfortable with children. There is a warm and clean pool. Friendly staff
The food is very good.
The rooms are spacious, the beds are soft, what else is needed for a good rest.
Quite a passable hotel. Parking on the side, on the left. Roomy. The rooms are standard. Clean. The beds are not loose. Audibility is good and this is a minus.
Although this hotel is located far from the city, it is still easy to get a taxi. There is an unpleasant smell in the surrounding area. The breakfast provided was simple but acceptable. Please note that this hotel does not have a lift. We had to take our big luggage up to the second floor using the stairs. The staff at the reception desk were very helpful, despite the language barrier, and did their...
The bed was too small, and the surrounding area wasn't very convenient for transportation. Breakfast was limited, though the hygiene was decent. The shower stall was tiny, but the water temperature was good and warm. Overall, the experience wasn't great.
I am very satisfied with the room and the environment. The service is also good. The hygiene is also very good.
Clean, the closest one to the airport we found
I was very satisfied with my stay. The front desk service was friendly and quick, and the laundry room was very convenient. The free airport shuttle was very thoughtful, the breakfast was rich, and it was close to Liuxing Street, making it convenient for both dining and traveling.
It's very good, but the price is too expensive. I don't dare to live here anymore because the price is too high.
Very convenient location: just a couple of minutes of walk to the city centre. There are quite a few places nearby where you can relax or eat. The breakfasts are incredibly delicious.
Excellent place. Clean and fantastic location.
Cheap and clean place, very close to the heart of Astana, just 5 minutes away from the Bayterek tower. Hosts are really nice, friendly and helpful.
Astana, 12 Mukhtar Auezov Street ul. Auezova, 12 🧭 Map
The room is clean and tidy, the mattress is comfortable, breakfast is included and they can even bring it to the room! There is everything for living: slippers, towels, robes, shower gel and shampoo, dental kit, comb, tea corner. Pleasant atmosphere. In the evening we had a delicious dinner at reasonable prices. I definitely recommend it
Such a cute boutique hotel. The staff was very welcoming and helpful. The hotel is easy to reach and very near the bus stop. They accommodated our breakfast for vegetarian which was great. The bed in the room was very comfy too. I would happily return to East Astana Hotel.
New and all works. AC, good bathroom, they even speak English. But the rooms are really really small. Too small and they call it Junior suite. The area is fine and it's quiet.
The room was very clean! But why weren't the two free breakfasts that Ctrip promised?
The hygiene is good, the service is acceptable, but there is one problem. At 12:00, which is a very slow time, they started knocking on the door. I was taking a dump in the toilet at that time, and they kept knocking on the door, and then they called me. I was halfway through... it was inconvenient for me to move! The soundproofing is not good. There were three adult activities in the next room from...
Anyway, I can speak Russian, so it's easy to communicate. 😅
This hotel provides a public kitchen with free tea and coffee.
Anyway, I can speak Russian, so it's easy to communicate. 😅
This hotel provides a public kitchen with free tea and coffee.
It's a little walk from the bus stop from the airport, but it's a nice hotel. It's conveniently located for sightseeing if you take the bus. The symbolic tower, Bayterek, is about a 10-minute walk away. The reception staff were very kind, but they couldn't speak English.
Room number 13, window should be sealed in winter. Continuously blow wind.
A very nice hotel. Everything was clean and tidy, the service was top-notch, the food was delicious and nutritious, and I especially loved the hammam, steam room, and heated pool. I highly recommend this hotel!
Nice place. The rooms could use a refresh. There aren't enough outlets near the bed; the one available is occupied by the air conditioner. It's either a phone charger in the heat or the air conditioner without a charger. Breakfast was good.
A clean, cozy hotel in a quiet location with friendly staff. There's a boiler with hot and cold water and an iron in the hallway. Breakfasts may not be very varied, but they're delicious, especially the pancakes and baursaks! It's convenient that the 24-hour period begins with check-in, rather than 12:00 PM like in many hotels. The rooms are spacious, and the beds are large and comfortable.
Hello!
I had experience with this hotel, staff very polite, clear nice rooms, plus privet parking😉 also sauna perfect and located close to everywhere!👍🏻
Karagandy, 100022, Kazahstan, Karagandinskaya oblast 🧭 Map
It's worth to stay for the price. Rooms are simple, clean and spacious. Location is close to several Bazars and soviet style malls. Our stay was unfortunately spoiled by excessive construction activity at the facility that's why it's 3 stars only. We didn't tried the breakfast even it was included in the price.
Wonderful experience, very polite workers. Soft bed, modern classic interior. Answered all my questions and we vere supported in everything.
Really nice rooms, but room service was not that good. Breakfast is complimentary, but the menu hardly changes.
Aqtobe, 030000, Kazahstan, Aktyubinskaya oblast 🧭 Map
We stayed at the hotel twice and were very satisfied both times. The value for money is excellent, as is the room.
The lady at reception is extremely helpful. We asked for a restaurant recommendation, and she found a great one for us. Thank you so much for the excellent service.
Comfortable modern room with heated floors. Clean, comfortable, it was nice to relax after a long journey. There was no refrigerator in the room.
It’s better to book directly - find them on Instagram and follow the link to WhatsApp.
At the reception there is a refrigerator with drinks, including foam drinks (for those interested).
The breakfast is excellent - varied, homemade. It is obvious that it...
The superior suite meets all requirements. It's a large, spacious room with luxurious furnishings, a large bed, and a fireplace that was impressive. It's clean. There are places to eat, an elevator, and parking. The service is excellent. Thanks to the staff.
very large rooms, great internet connection, very clean hotel. It also has its own restaurant. we were very satisfied.
A good hotel for the money. Located on Central Street. The beaches are 5-10 minutes away by taxi. We were on the Caspian Sea for the first time and decided that we would not take a hotel with its own beach area, but would take one within the city limits to see the city and have the opportunity to change the "picture" every day. We were very pleased with our decision and choice of hotel. We saw all...
Great staff! Price / quality is fully consistent. Quiet, 5 minutes from the seafront. There are many cafes, shops, etc. nearby.
Hotel in the city center. All within walking distance. The sea can be reached in 15 minutes on foot, and the rooms are as in the picture and excellent staff
Great hotel. Good service. Delicious breakfast and large portions. The room is clean, the bed and linen are white. There is a mini bar, wi-fi, electric kettle, TV, tea and coffee. The air conditioner is working, but it can be seen that the filter has not been cleaned for a long time. Cooled the room for a very long time.
An affordable hotel, with a slightly inconvenient location and a hard bed. Everything else was good, and the service and breakfast were super 👍
A cozy room with a TV. There's a family sauna and a reasonably priced dining room.
For the price, it's a wonderful hotel. The room is spacious and bright. The only downside is the location.
It's a long way from the airport.
We stayed at this hotel again, and as always, everything was excellent. It's 25 minutes from the airport. The location and parking are excellent. Breakfast includes a choice of porridge or scrambled eggs, so there's plenty to eat.
The room includes a hairdryer, dental kits, razor blade, and shampoo.
Wonderful hotel. Home-style breakfasts. We also had dinner a couple of times, very tasty.
Friendly staff.
The room is clean.
A bit far from the center, but a taxi arrives without problems and the cost is not high.
A good hotel I always stay in it when I am in the capital. Nice staff, comfortable rooms, relatively inexpensive price.
The hotel is well located near a large shopping center and a popular pedestrian street. Comfortable room. Good price.
It was ok for that price, but not enjoyable! Fine for business trips, not for the vacation!
Walkable distance to one of the shopping mall.
Also to many shops around the
My outside view is up on the wall.
Did not sleep well due to noise over water pipe
Might want to go for other place if stayinf long period .
Very good amenities and vibrant facilities
I really recommend this hotel for friends, solo travelers and couples.
Located in the city center close to pedestrian street, there are bus stops and shops nearby. Very conveniently located on the ground floor, facilities are good, no smell or moisture. The negative side is that one half of the hotel is facing the busy road, I couldn't sleep until 3am, then lost consciousness, and couldn't function the next day. I will bring sound insulation material with me next time...