3 star hotels in Kazakhstan

I had already paid online when I booked the room, but upon check-in, I was asked if I wanted to pay with cash or card. Were they trying to make me pay twice? I booked the room for two days, and after going out on the second day, I came back in the afternoon only to be asked why I left my luggage in the room. I had booked for two nights and only stayed one, so why would I take my luggage with me? This...

The room was spacious. Breakfast was quite simple, but the hygiene was good and the service was excellent.

It's very clean and spacious, and comes with basic utensils like cutlery and dishes, so you can cook. The breakfast is simple and good, and the location is great. The bathroom has a bathtub. I recommend this place in Astana.

It was inconvenient that there was no hair dryer. It was great that I could walk to the mall in the city center. The hotel staff were all kind and even reinforced my bag with tape when it got torn and helped me carry my luggage. There was also a park nearby.

Our Germans loved it. They say at home comfortable.

The Premier Alatau Hotel and Business Center is a popular destination located in Almaty, Kazakhstan. It offers comfortable accommodations and a range of amenities suitable for both business travelers and tourists. Some features you might find at the Premier Alatau include: 1. **Accommodations**: A variety of rooms and suites designed for comfort and convenience, often equipped with modern facilities...

The hotel is really huge. Rooms are very spacious. They provide everything from toileteries to slippers inside the room. The only problem was the service. We stayed here twice, once for one day, in that room, the kettle was not working. Second time in which room we stayed the phone was mot working and for even the water bottle we had to go at the reception each time. We complained about the phone in...

Very old hotel but still in very good condition. The staff were very polite and helpful. Rooms are very clean and it has very delicious breakfast. It also has free parking and Wi-Fi The only drawback: the close of an elevator closes very fast.

Central location, comfortable rooms, free breakfast.

Niice place, nice people. Good stay.

Stayed here for work. Basic rooms. Clean. Good WiFi which is free. Breakfast buffet including bread, meat & potatoes. Friendly staff, most speak (some) English.

Its a 2 star hotel so nothing much to say. The building is dated, as expected. Rooms werent cleaned during our stay. Bed mattress has completed its life but still hasnt been changed. The staff is courteous though. The hotel is what you get in such low price.

Cosy, clean & near to the local neighbourhood. Only buses & taxis are available here.

Not bad! Didn't have time for breakfast though!

Clean, comfortable, high-level service 👍 The location is also convenient, everything was accessible I left a good impression, we will definitely come again 🤍

When I arrived at this hotel, I was pleased to find the room spotlessly clean. Housekeeping did a great job, with the room being cleaned daily, including fresh towels. A standout feature for me was that the fabric code for the safe was changed, which is a rare and much-appreciated touch, especially for security-conscious guests. The breakfast, lunch, and dinner were inedible, though there were occasional...

Was here for work. Lovely clean hotel. I did have to move rooms as the room i was first put (312) had a very high window, it was cramped and the noise of the extraction units were quite loud, but once i had moved i was much happier, the staff were very helpful! Great Gym but it did feel like we were a bit of an inconvenience when we used it. People kept watching us as if we werent supposed to be there

Little far from the Airport but great experience.

I'm here for a special occasion I'm international table tennis umpire and I have an international tournament there the Hotel is clean I saw to kind of rooms one with king bed and it's big enough and another one had two small beds and tiny the only thing I don't like here it's far from the city center about half an hour to go there that's it 🙂

We had a very good time at hotel Ambassador in Almaty....staff were amazing and went out of their way to help us...language barrier was no problem at at. All it needs is good understanding of a traveller ers needs. N they were super in that. The rooms were clean, warm in the january winter, the washroom n toilets were clean and toiletries were abundantly supplied. We had good breakfast times with...

Dear guests of Almaty, this hotel had a very good reputation 20 years ago and was a truly awesome place! However, it's fallen into disrepair now. BUT, for the price, it still offers a pretty good value. Overall, I highly recommend it! By the way, the all-inclusive breakfast isn't Turkish, but you won't leave hungry! The bed is clean, the furniture is tired. BUT, THEY KEEP IT CLEAN!!!

Excellent central location close to all amenities and museums. Oldish hotel but perfectly functional and very comfortable. Noisy kids constantly running around were a bit problematic trying to get sleep before return flight. Other than that a decent place at a decent price too. Nice staff.

Was with my family in August 2023. The hotel is a 3-storey building with high ceilings in the central part of the city. When it was opened/renovated, judging by the style of the renovation, about 20 years ago, it was done very well and of high quality. It was probably very expensive and cool back then. Now the renovation is a little tired, but the hotel itself now looks neat and is kept clean. There...

This place was recommended by a local friend. Their breakfast is à la carte and is super good, much better than those dubious places. The staff are also very nice; they even helped me get a taxi on my first day. I barely had to say anything, haha.

We've stayed at this hotel before, but this time the hotel wasn't customer-focused. We asked reception to store our luggage for a day or two, but they refused and said they didn't offer that service. This is the first time I've encountered this at a hotel. Furthermore, the room was terribly soundproofed; you could hear everything and everyone in the next room and the hallway. The water pressure in...

The room is quite large, and the decor is a bit dated, but it's very clean. There's a restaurant downstairs; the dinner is delicious. Lunch is included in the package, and there's a free bottle of mineral water every day. You have to pay extra for water from the room's refrigerator.

This is a great hotel that we've been visiting for a while! They've updated their lunch menu and added a full-board option. They've also added an interactive movie experience in the lounge area. The bathroom amenities have been updated; the robes and towels are softer and fluffier. The slippers are now thicker and more comfortable, so they don't rip after the first use.

The hotel is very close to Almaty International Bus Station, located on the main road and easy to find. A large shopping mall is opposite, making shopping and leisure very convenient. However, the hotel reception only speaks Kazakh and Russian, not Chinese or English, making communication difficult; translation software should be prepared in advance. The rooms are nicely decorated, but the price is...

There is a large shopping mall opposite the hotel, which has basically everything you need to buy. The hotel has a customer service representative who speaks Chinese, but he is not always there. Breakfast is ordered in a Western way.

We checked in at 1:00 PM, payment was accepted by card. The price was very budget-friendly — we booked through a website with a 20% discount. The rooms are clean and have everything necessary: hygiene supplies, a bottle of water, a Tefal kettle, and most importantly, a baby crib (upon request). The hotel is located in a quiet residential area. There’s a 24/7 store and a halal kebab place nearby. Many...

Cozy small nice hotel. The location (close to the US embassy) was the most important to choose this hotel. Very supportive staff, especially Azamat. Thank you for everything. Though it is important to know that even if you booked the hotel on booking.com/their website or any other platform, you will need a physical card to pay the hotel directly on the front desk. That was pretty challenging for...

The Bistro /Cafe of Come Inn hotel is very cozy and the food deserves a thumbs up! I will certainly come back to try out their other specialties.

We stayed here while visiting friends, staff was very friendly and room was great. Food at the cafe was delicious. Next time we go I will stay here again.

Great place, new, cozy, with great breakfast ?

Small budget hotel with good service

The hotel is located not far from the Beket-Ata mosque, there are several supermarkets and small cafes nearby so it’s easy to find smth to eat. Also there’s a bus stop from where you can easily go to the Caspian Sea Personnel was friendly and welcoming

Cozy rooms, very clean and comfortable! Great location. Helpful staff.

Excellent hotel. I stay here often. The staff responds quickly to requests. The receptionists are kind, polite, and helpful. The food is delicious. The rooms are clean, warm, and cozy. The location is also very convenient. Everything is within walking distance: shops, pharmacies, shopping centers, a clinic, a mosque, and bus stops. I recommend it.

Friendly staff, central spot with free parking and decent breakfast. Rooms are clean and affordable but slightly dated. Thin walls, occasional hot-water/​Wi‑Fi issues—solid budget pick!

Excellent service and excellent place to stay

Thought out to the smallest detail. Competitor to many hotels in Aktau.

Good place to wait for a ferry Very convenient location. Friendly staff.

The room is large, but the bathroom and shower room are not well designed.

Excellent Hotel, good breakfast. Good location for supermarket and not far from beach for wonderful beach bars. Nice staff, shame the bar was closed in the afternoon. The supermarket was handy for essentials such as pringles and vodka.

The hotel is very good. Quiet place, close to the beaches. The staff are friendly. All wishes are fulfilled, if possible, of course. Breakfast is included in the price, hearty and varied. Lunch and dinner are available for an additional fee. There is a swimming pool, sports hall and sauna.

Good personnel. Laundry Lady good worker

The rooms are big and comfortable and the staff is very friendly. They even made vegan food for us upon request! I would definitely recommend this hotel.

our trip was on early april, the location is a bit far from the city. the nearest market is about 2.3km— Magnum Express. can reach there via Yandex. staff is responsive via WhatsApp. room size is suitable for max of 2 adults.

Ping pong table is unbelievably fun & in good use. Breakfast is wonderful!

Beautiful overlooking city view. Magical Stay with all the snow. The Cabin is Modern

This hotel is quite far from the city center, and you definitely need a car to get there. The hotel scenery is beautiful. When I booked, there weren't many reviews with pictures, so I didn't realize some rooms had a snow mountain view. Upon arrival, I wanted to pay extra to upgrade to a snow mountain view room, but they were fully booked. Luckily, the breakfast area also offers a snow mountain view...

The rooms and grounds are clean, but unfortunately, the road to the hotel is in poor condition with trash everywhere. The capsules are a bit worn, and there are a couple of spots that need repair, but it doesn't really affect the stay.

Great views of the city and mountains from the property, free parking, and a delicious, large, and varied breakfast included in the price. All the food was tasty overall, and the staff were very polite, answering all my questions and resolving them quickly. I will definitely be coming back.

Lovely staff! They noticed it was my birthday during my stay and gave me chocolates with a card. They were very helpful and allowed a late check out without any issues. We stayed on two different occasions. Both pleasant!

Very good hotel. Very clean. The staff is helpful. The rooms are comfortable and clean. There is AC everywhere. Bank and shops nearby, also seashore is 5 minutes away. There is also a nice park in front. We had a great stay here.

An excellent hotel for its price range. The parking is small but in all other respects I think everything is fine. The room is clean and tidy. The location is good for the city.

Zhaina is very professional, give her a raise $$$ 👍👍👍

It is in center of the city, all needs are very close to hotel, and comfort apartments, Also, staff very kind, one minus they are not speaking in Kazakh which is not acceptable for Kazakh people

It's a clean dormitory-style hotel. The location is a little inconvenient, but it's not a big deal.

Location isn't great. Friendly staff and the place looks beautiful. But the shower has no hot water ever and bed are so hard that you wake up with backpain.

A clean and cozy hotel. It's a shame there wasn't drinking water in the room. And it'll probably be cold in the hallway in the winter.

🌹🌹🌹🌹The rooms are complete and comfortable, the environment is elegant, clean and tidy, and the staff are friendly, gentle, attentive and thoughtful🌹🌹🌹🌹

OK, but nothing special The room is small, either 8 or 10 sq.m. There is liquid soap and a shower gel dispenser in the bathroom. The bed is a bit hard, the mattress is thin. There is a refrigerator, you have to turn it on. TV with VK video.

Very comfortable, food is excellent, staff is very friendly. Lots of character.

Excellent hotel. Everything is clean, cozy, done with taste. Nice design, new furniture, clean towels and lattes. The staff is polite and friendly. Many foreigners. There were no complaints about the cleaning. There is parking. Iron for an extra fee. I recommend

Unfortunately the staff does not understand English and the communication is hard. But the laundry service is very good, better than some of the best hotels in the town.

The hotel is great! Booked a room online. He indicated the time of check-in, despite the late hour of check-in, the staff were helpful and friendly. Travelers are given documents if needed. Cash and bank transfer. Located in the center, close to shops and catering. Parking. 4 floors, the elevator works. It was quiet at night. The rooms are cozy, clean, not smoked, the bathroom is clean, the towels...

Everything was great!! We were passing by as a family, we chose this hotel. The hotel is gorgeous, the service is top notch, the room had two large beds. Cleanliness, comfort, silence. Parking in front of the hotel. Located in the city center, near the Central Department Store, shops, cafes. A restaurant in the old Russian style, we got into a fairy tale. I liked the cuisine and the prices are affordable...

Pretty good and quiet place. Not expensive. In old downtown.

Great budget hotel, clean, comfortable, with secure parking, and very friendly, polite staff.

Who was here, please leave a review. I am looking for a hotel to stay overnight. Please help.

We were traveling from Vietnam to Russia, via Kazakhstan. We found this hotel on Trip.com and booked it with breakfast. Booking and paying with our Russian card was easy. We didn't enable roaming, so we navigated by memory using a map, as the car's GPS was struggling and the hotel wasn't showing up on Google Maps. We drove at night, relying on our memory of the map. There was no one to ask for directions...

The hotel is fantastic, truly stylish and well-designed. I downgraded the rating for poor soundproofing. It wasn't very loud in the next room, but it sounded like it was right next to me. I really wanted to go out for a smoke afterward.

Clean, cozy place. The room is fresh and quiet. Everything you need is there. The staff is very polite, the girls are great. In the morning there was a fresh, delicious breakfast. We really liked it, thank you very much!!!!!

The hotel is not bad, conveniently located, no need to drive around in the courtyards and search. Friendly staff. There is parking in front of the building. Now about the room: the room is small, there is a bed, air conditioning, a chair, a table, a wardrobe, a kettle, a telephone, a refrigerator (it was turned off), the TV did not work. The main thing is clean and dry, not cold. The bathroom has minimal...

The hotel is a solid C-star. It's also well located, right in the city center. The food is a B+. Overall, I liked it.

The location is excellent. The room is very small, so it would be difficult to stay there for long. There are plenty of restaurants nearby.

It's a nice hotel, centrally located, with Wi-Fi. We used it as a stopover between flights. We arrived at night and were checked in quickly. The rooms are small, but okay for an overnight stay.

The location is excellent, 10 minutes from Arbat Street, with a supermarket and snack options nearby. The room has a kettle, water, and everything you need for tea. The hotel has been renovated, so everything is new and beautiful. The breakfasts are hearty and filling!

A luxurious hotel 20 minutes from the airport. Clean, new, and the food delicious. Breakfast is good. The staff is polite. The room has everything you need.

A pleasant stay. Highlights: staff and breakfast. I had a very early checkout the next day, and the receptionist had breakfast ready for me :) I didn't find the bed that comfortable, and the air conditioning is very limited, but the room met my expectations. It's a very clean place and worth the stay.

Breakfast is good delicious and variety.The food make by order is good and delicious.The location is near the metro Baikunor station.

The hotel is very accessible to metro station, it is clean and very accommodating staffs.

I stayed at this hotel for two nights to catch a tour bus that arrived in front of the hotel at 4:30 AM. I informed the front desk the day before that I'd be up early, and they gave me a sandwich the next day, which I was very grateful for. I had breakfast on the second day, and it was delicious. Cafe lattes and other items were charged extra. The room had a heater by the window. It was hot, so I wanted...

Clean and tidy, convenient transportation, close to the subway

Excellent location with easy access to metro and buses. Reception staff very helpful

The breakfast was very good, the waiter was very friendly, it was very clean, and they even added a bed for our child