Centrally located with great transport links, yet surprisingly quiet. Highly recommended!
The room had a great view and was clean, the only issue was the lack of an private bathroom. The owner was also very nice, and it was easy to communicate with fellow Chinese guests. However, the price was affordable. I highly recommend it if you're not on a business trip and it's your first time in Almaty.
It’s very nice, the owner is very helpful and we received a lot of help from him. The room is also very clean, toilets too
The owner is very welcoming, and they're Chinese, so they offer Chinese breakfast every day. The hotel environment is clean and hygienic.
A perfect place to stay in Almaty. Location is not far from many landmark such as the cathedral, green bazaar, and Kok Tobe. Rooms were spacious and comfortable, and the shared bathrooms were also good. The owner was very helpful in letting us park there and giving us help and suggestions. Would stay here again!
The room was clean and quiet, and the service was excellent. They can help you arrange a taxi to the airport, and the location is super close to the scenic spots!
Good enough location, but not very convenient for pedestrians, because it's next to a busy highway.
Small and cosy. Good price for what you get. Would be excellent if breakfast was included.
For the price it is a perfectly serviceable hotel, clean tidy had a sauna and a pool and a 15-20 minute walk to town. Perfect for visiting Medeo as the bus route goes down Dostyk which is right next to the hotel. The check in staff were also friendly and helpful.
The only downside was the lack of bed side lamp and that it is quite hard to locate the first time. It's actually on a side road off elebekov...
Rooms are small and basic, I stayed a few times, once during the winter the room was freezing cold and the heating could heat it. Breakfast is good but no longer self service.
The hotel offers non-smoking rooms, but there is stable cigarette smell via ventilation.
The stuff is working in corridors since 7a.m. to sleep is impossible!
The cafeteria is fine. Mostly for salads and potatoes. Didnt try anything else.
Very nice hotel.
Cheap - 7000 tenge/double room/24 h
Spotlessly clean - towels and bath robes are sealed
Great wifi
Room service at any hour and with good food for only 10% service
Great english speaking staff
Just very good value for money
Very polite administrator.room. the bed. everything is clean and tidy. and the price is inexpensive. I recommend it.
The hotel was good for the location. It had a stop of the bus taking you to the airport directly. My room was very spacious, and this was the cheapest room on the property. The breakfast was not a buffet and I had to book a time for my breakfast and choose the menu. Still, the cook was not available at the appointed time and I had to wait.
A good hotel in old Astana city. Very nice dinning hall. Good food. Mannered reception staff. Rooms and washroom are cleaned. Calm atmosphere in surrounding.
The hotel has a convenient location, good rooms, but the price is clearly too high and does not correspond to the quality of the services provided. The staff is absolutely not helpful, there was a feeling that they were doing it through force and some kind of favor, without a smile, strained, without explanation of what services I can use at the hotel (this is all about the reception). I ordered breakfast...
The hotel reception area is too small, and there's no elevator. The rooms are okay, quite spacious. The location is also good.
Small, cozy, clean, quiet and there is a coffee shop downstairs that serves delicious food.
A great place to stay. Clean, quiet, right in the heart of the city. Everything is available by foot
The hotels in the photo are mixed up. It's Resident Hotel Almaty, not Resident Hotel Gogol. The latter is much better, please note!
Nice cozy place.
Near to central road.
Reception staff is cooperative.
Helped to book a taxi early in the morning 4.30 am
It’s not a very big hotel but convenient to go around.
Positive - located in 10 minutes from all cafes and shops of the city centre - Modern rooms - Digital locks and control - Always ready to help administrators - Kettle and hair dryer Negative - the major downfall of this hotel is that there is no elevator and you have to use the stairs with all your luggage and belongings. Not suitable for guests with kids and for elders. - Located right on the busy...
I stayed this hotel for 5 days in astana. The administration is very good. Thanks a lot to the the adminstrator Ms Zarzira for all your help. We will remember your kindness and helping nature.
Nice stay in Astana withnhigh quality welcome. Very nice hotel with Royal touch.
The breakfast is very small, the front desk can only speak Russian, not English
Great hotel, great stuff. Very professional and nice. Super friendly and kind. Thank you guys for taking care of my relatives!!!
Very good hotel. The staff was perfect. Did everything they could to meet our expectations. Only slight minus is location is not the nearest to city centre. So you need to use Uber to get around.
Everything is good
Just reception not speak English
But you use google translate to contact her
Not excellent but ok for the price, spacious & close enough to the main touristy areas. Use uber if you can because the taxi company they use might be unnecessarily expensive. They might make mistakes in your reservation & not compensate.
Small hotel, nice room and helpful friendly staff. I was there for a month on business and would do it again.
Kind of mini hotel. Comfortable and clean. Problem with parking place but its ok
We have been traveling by car for several years (we traveled a lot throughout the CIS), passing through Aktobe to Almaty. We decided to stay at this hotel. We found it through Google maps, convenient location (metro 100 from the road). Quiet, cozy hotel, clean and spacious rooms. friendly staff. Closed parking lot under video surveillance. I recommend it to everyone.
Good hotel in terms of price. The rooms are clean, comfortable and almost always available. There is a kitchen, cooking is not a fountain, but it will do. The location is far from the center, but this has its advantages, such as clean air and silence. By the way, the hotel has a hippodrome where you can ride horses. Great place.
Me and my coworker stayed this hotel for a night. Location is good, near to everything. Reception was polite and kind. But he offers us 2 rooms in the first floor near by reception which is just like next to the street. And we felt little strange cause you can hear people talking in the outside and traffic noice the whole night. Also room was little bit small and another room was spacious. But for...
The hotel is in a good location. The room is clean. The staff is friendly. Don't forget the 20,000 tenge deposit when checking in (I haven't encountered this at other hotels). The room has everything you need, so I can't complain, but I felt like this one had seen a lot of use (a cracked window taped shut and the one next to it that wouldn't close spoiled the impression a bit; perhaps that's why they...
It's hidden in a small neighborhood and doesn't have a big front, but it's well-organized. The guy at the front desk was very polite and reminded me of everything I needed to know before check-in. Check-in and check-out were quick. The room was large enough and well-equipped. The tatami-style bed was very soft (I personally prefer a firmer one, but that doesn't affect the rating). Overall, it was quiet...
We really liked the customer service. The young man at reception (Alken) was fantastic; he was friendly, chatty and helpful. The cleaning staff were also very nice and did a great job. The hotel is in a good location, within walking distance to handy bus routes, and not too far from metro stations. There's a cool food court called Platform A a short distance away. It was good value for money. We liked...
Very goog👍😏 the WiFi was so fast i download 4gb fortnite Update For 5m
Very close to US embassy, at first time hard to find entry to the apartment reception.
Perfect location, lovely place, clean and quiet, great staff
We booked the hotel through the app and paid immediately, then checked in in the evening upon arrival! It's located in an upscale area, and the view from the window is simply captivating! We loved everything about it! There's Wi-Fi, a private kitchen, heated floors, and the room was warm, I'd even say hot, we had to open the window! I highly recommend it…
What they call the Elite Apart Hotel is actually a few separate rooms in a very strange, huge apartment building (one of the blocks of the Highvill residential complex). It feels a bit abandoned – the common corridors have cracks on the walls and ceiling, it's pretty dirty everywhere as if the floors aren't really cleaned, and you wait for the elevators for an incredibly long time. The code for the...
Check in was easy, transportation was offered
The apartment was great. The 24-hour front desk was very convenient. Everything was clean and well-maintained. We particularly liked that there was ice in the freezer. But the toilet was truly a standout feature! It could do everything: wash, dry, and it even had a heated seat. All in all, we were very satisfied.
A wonderfully clean boutique hotel, the room was immaculately new (it even smelled freshly renovated). The staff was helpful, and any questions were answered promptly. I plan to stay here again in the future.
Very small even hard to turn around but very cozy and tidy.
Tiny but cozy and comfy. 20 min walk to Mall.
The hotel is newly renovated, with a comfortable environment and complete facilities. There's a restaurant in the courtyard downstairs. Overall, it's very comfortable. The only drawback is that the rooms are a bit small. It's very comfortable for tourists, but slightly less suitable for business travelers or those who need to work.
They don't say hello at the reception, in the morning you can hear sounds in the corridor of who's saying what
Clean room. Helpful staff. Great location and near to Nur Astana Masjid.
I liked everything. Everything is within walking distance. The staff is responsive. There were no problems.
Nice hotel, excellent location, there is a discount for purchasing air tickets, the service is good, although the furniture is not new, it is good, the service works well, but sometimes there are inaccuracies with the breakfast schedule. Overall I recommend it!
Clean room. Soft bed. Friendly staff
Stayed here for 3 nights, nobody clean my room during my stay, but it’s all good! My room big enough for me and location really good, shops and restaurants nearby, and it’s just few minutes walk from Abu Dhabi Mall!
No luxury, no premium service.
Nice, clean place.
Very good price performance.
The rooms are large and clean, everything is there and works.
Great hotel. Clean, quiet. The cafe serves inexpensive and tasty food. Ideal for commanders.
I really like having lunch here, it’s tasty and inexpensive, and the pastries are delicious. I really love buns and cheesecakes. The service is fast, we always find a seat, even if we arrive after 13:00. I sincerely thank this cafe!
We arrived at the hotel at 5 am. We needed to spend the night, because... We were in transit to another city. An excellent room for two with a large bed, shower and toilet, very warm) the room also had disposable shampoos and even toothbrushes with toothpaste, which was very pleasing, as well as towels and slippers. Plus, on the ground floor there is an excellent cafe with reasonable prices) in general...
The hotel is new, everything is clean. There is a kettle, tea, coffee and sugar. Even a safe. The free breakfast is very filling. The road to the airport is free of traffic jams. The staff works efficiently.
The area is clean, well-groomed, cafe and shop, dining room. The food is delicious. The hotel is inhabited mainly by shift workers, so it is noisy at night, people smoke in the rooms, and the fire alarm goes off in the middle of the night.
It's enough for few hours to stay during crew change.
Not exactly hotel as it called.
I liked the service. Polite, friendly, explain how to get to the address in the city.
Forgot my things in the room. They contacted me and informed me about this. I picked it up a month later, everything was safe and sound.
Sound insulation is weak, both at windows and doors.
Astana, Republic Avenue, 33 Corner of Abai Avenue 🧭 Map
Stuff young, hense lacking a bit of experience.
They were late with processing of my request for an invoice. So I lost two hours
Friendly staff, reasonable pricing. Aircondotioned, large tv. Nothing in the fridge though.
Good budget hotel at a good location
As a regular guest of this hotel I want to share my impressions. The rooms are clean and comfortable, the staff is polite, the breakfast is there to choose from, the prices have rather decreased. In a word, comfortable!) I recommend everyone!
Nice hotel. Clean and warm. Silence. Friendly staff. In the center of the old city. I am glad that I chose this particular hotel. Thank you for the warm welcome and hearty breakfast.
The location is very central. The suite has plenty of space. Unfortunately in 4 days in our stay ,it wasn't even offered to clean the room, so we had to tell to clean our room and change the towels.
The hotel is almost an iconic of the town. The building is not new, I assume that it has been around for a long time. The interior decorating is nice. The place is clean and welcoming when you enter.
We had luncheons at the hotel two days in a row and all food was good. The service was a little slow due to short staff.
Corporative staff. 👍 Feels like home for foreigners.
I liked the room, double, large bright, huge bed, clean. There were even brushes for shoes and clothes. But there was one set of towels for two, one slippers, and one set for washing (toothbrush, shampoo, etc.). There was no drinking water in bottles in the room either, it was upsetting. The price is not small for the room, at least the water could be supplied. There was a teapot with two cups, but...
Very beautiful place, comfortable, quiet, calm. Service is high level! Very tasty food! Nice and professional personal. Aura very well! Welcome to this great hotel!
My heart melting with the service here. My flight was midnight but the receptionist helping me and give me a seat to waiting. They re cleaness, kindness and welcoming me. No regrets to stay here.
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