4 star hotels in Almaty

The hotel is new, and the front desk staff speaks good English, though the service attitude is just average; cultural differences are understandable. I'd like to thank Ctrip for two things: First, I contacted Ctrip in advance to help with early check-in. The Ctrip concierge responded quickly and assisted with the communication. Arriving at the front desk at 9:30, the young lady said early check-in...

Of all the hotels, we finally found the biggest one. Cleaning is poor... breakfast is okay.

It's a suite. The room is actually not big, but the living room is huge and the bathroom is also large. Overall it feels good and clean. The breakfast is also acceptable in Almaty at this price.

Except for the location being a little far away and the waiters being a bit lazy (waiters in other hotels are also lazy), everything else is good.

The sanitation is average. There are a lot of hairs on the carpet at the head of the bed. This needs to be cleaned carefully. The room is large but the shower room is small. The service needs to be improved. There is not enough water to drink. A bottle of water costs 500 jin. At this price, a hotel should charge for a bottle of water. Is this something that needs to be improved?

Check-in was quick and easy, and the reception staff were very polite and friendly. Breakfast was always tasty, with some items changing daily, which was a nice touch. The rooms were surprisingly spacious and cozy — not something you see in every hotel. The location is also great, with a metro station nearby that made getting around the city very convenient. We really enjoyed our stay and would definitely...

I really didn't like it. 1. They take a deposit upon check-in, then check what you've consumed (drinks or food) upon check-out, and return the deposit if nothing was taken. (Like in the last century) 2. Breakfast is not a buffet – meaning there's a strict portion (1 slice of butter, 1 slice of bread, 1 yogurt, etc.), and you can't substitute one item for another. (Like in the last century) 3. My room...

A so-so hotel, decent location.

It's a quiet place to live, and there are a few restaurants nearby, which is quite convenient.

Hygiene: Very clean Environment: Excellent Service: Very warm and attentive Facilities: All very good

The breakfast was good and hygienic, and the front desk staff were very friendly.

Drinks are expensive and most of the room have no windows and an ac that's turned off without a remote

Very nice staff and superb hotel.

Loved the stay. Spacious & prime location.

Solid hotel and is located in the city centre. Near many different cafes, in walking distance there is round-the-clock currency exchange. The rooms are clean and cozy. Repair fresh. The hotel is owned by the Chinese and this is reflected in the kitchen. The staff is correct. In the lobby there are 2 waiting areas, which can not hold large business meetings. At the intersection, which he is, several...

In General, all is well. Freely, warmly, hospitably. All questions from customers are quickly resolved by staff. True, I had a business room.

Normal hotel, good service, in the city center

No comment!!! All arranged with dignity!!!

An old hotel with good value for money. Enough for one night's sleep.

Close to the airport and a group of restaurants nearby

Great stay at Hotel Lion. Rooms are perfectly clean and comfortable. Although its a little further away from the center, downtown is easily reachable by Yandex and there are also many restaurants nearby. Airport is also only 10 minutes away. Narik is a very generous and helpful host.

The room was a bit small, but everything else was fine.

Great spa and staff. Very good kitchen

Superb service /all staff is very good

My favourite! Superb breakfast and spa

As the first opener, ofcourse I will rate as 5)

Great hotel! While waiting for check in, I was offered lunch - the food is very tasty, I liked it :) Thanks for the hospitality and high service.

Great hotel with an indoor pool and SPA

Stayed here for 3 nights with the family with all food included. Standout was really the food and the salads were something we were really impressed with. Only 1 or 2 employees know English so can be struggle sometimes but the google translate helped most often. They have a great pool and gym. Only downside they didn't have a kids pool so my family had to stay out. Overall a great stay and would most...

The staff is amazing!!! So very helpful! They worked with us, adjusting the time for meals, adding mattresses to 'too firm' sofa beds, wonderful meals and delicious snacks. The only thing that could be improved was greater consistency with internet. We loved our time at BeFine.

Really I have had a wonderful time and great experience in this resort. Great team work and respected staff 👏. Highly appreciated and recommended to stay and have another journey in the future. Especial thank to Ms Batima for excellent service and wellcom

The hotel is nice clean and tidy , and the stuff is frindly and they make every thing to be happy in the hotel with my family , and the food is delichios for breakfast ,lunch and dinner .. Thank you be fine for every thing ..

We had an offsite session at Befine. We are absolutely delighted with the complex: great location, reasonable prices, cleanliness, comfort, everything is brand new and modern, the design is very well thought out, the food is delicious. And most importantly - the customer focus of the staff. I would especially like to note the work of the administrator Batim👍 Thank you for your hospitality!

A great place to relax your soul and body😻😻😻 You can have a great time there, both with family and with friends/colleagues. Fabulous view from the room to the mountains in any weather, good spa, great pool. You can sing karaoke, play games, watch a good movie 🎞🎬🎥 Delicious cuisine, polite staff🥰 Cozy rooms with everything you need for your vacation❤️‍🔥

It's awesome, the terrace on the 9th floor is amazing, and the performances on the 7th floor are amazing. This is a gorgeous hotel!

The rooftop restaurant overlooking Koktobe is a good place for romantic meetings and hangouts with friends. Delicious food, beautiful presentation of dishes. Polite, professional staff. We had a great time with our colleagues. Success and prosperity to the establishment. Prosperity and health to the employees.

Fun place. Expensive, noisy, music pumps the beat. Perky presenter, beautiful girls. The waiters are cool and resourceful. The hookah girl is a delight. Thank you!

There is no comfort. The Manager said that no rooms with mountain views available. Settled in the room with a sad look. At the end of August, the room was very cool. Of the disabled ventilation the wind blew. After complaints were immediately moved. In a room with a view of the mountains, where it was warm. Where did he suddenly come from? I have still a question. The place is very not alive it seemed

Eye-catching building located along the Almaty Eastern bypass road. Nice area of the city. The first several floors (I think 3) is placed the hotel above office space. There is Parking, including to people with disabilities. Inside the building was not, nothing substantive can't tell you.) From airport you can reach the hotel in 20-25 minutes. There are many institutions with a variety of cuisine for...

I would recommend this hotel to anyone who is picky about: - clean rooms - service - comfy beds and pillows - polite staff - beautiful interior and good smells We came to the hotel pretty late and they suggested to check us out at 2 PM instead of 12. It was really nice, they didn't charge us or anything. Also room service is really good. We got hungry around 4 AM and delicious food for a good price...

Located in the Shymbulak resort area, it caters to both leisure travelers and business groups, offering comfort, service, and a setting that blends nature with modern amenities.

Eleven Hotel & Hall – Modern Comfort and Event Space in the Heart of the Mountains Eleven Hotel & Hall is a contemporary mountain hotel that combines stylish accommodation with a versatile event venue. Located in the Shymbulak resort area, it caters to both leisure travelers and business groups, offering comfort, service, and a setting that blends nature with modern amenities. Location The hotel...

Staff went above and beyond to ensure our comfort.

Wonderful place to stay, clean rooms, great service. Will definitely be back!

I love this hotel. Stayed here back in 2019 1st time loved it. And this year when u visit Almaty, we decide to stay here again. Great, clean rooms, nice area. Very unique and modern hotel. Price is very reasonable as well. Cleaning was great, rooms very comfortable.

Very cool banquet hall. The waiters are polite and responsive

The location, room type, service, and breakfast were all good.

I often live here. It's convenient and the price/performance ratio is OK!

The room is very good, well-equipped, the breakfast buffet is very rich, the barbecue and fruit are delicious, the hygiene is also clean and tidy, there is a dedicated person to clean every day, it is very safe to live here

1. Clean 2. Comfortable 3. Great location I truly enjoyed my stay and would love to come back again.

Excellent hotel, good location in the city center, good breakfasts.

The room is clean, just like the picture, good location, convenient for travel

The hotel offers excellent value for money, making it a top choice for business travelers! Its convenient location is just a few minutes' drive from landmarks like the Ascension Cathedral, and a 30-minute taxi ride from the airport. Free parking is also available. The rooms are clean and tidy, with free Wi-Fi throughout, and a well-stocked Western-style buffet breakfast. The front desk staff are friendly...

Okay, here's a 50-word review of a business hotel: This business hotel boasts a superb location and convenient transportation. The rooms are clean, comfortable, and fully equipped with high-speed internet. The front desk service is warm and attentive, and the business center is well-equipped. Whether for business trips or meetings, it's an excellent choice and highly recommended!

Everything was great – the location, soundproofing, decor, breakfast, and the polite staff. I especially loved the carpets in the elevator that change daily based on the day of the week; such a cool detail!

On a business trip nearby, the location was excellent and very convenient.

The room was very warm and comfortable, the service is great

Very convenient location The rooms are clean, but the air conditioning is a bit noisy The breakfasts are delicious

It's a very nice room, and I highly recommend staying here if you're ever in Almaty. The room is small, but the ceiling is high, so it doesn't feel cramped.

Excellent Marriott-level hotel. The staff always goes the extra mile, and the rooms are clean and cozy. I personally prefer the upgraded room because it's larger, but overall, the quality of everything is superb! The only drawback is the lack of an elevator, but the staff is always there to help with luggage. If this hotel is available, I always choose to stay here.

had a pleasant stay at Ala Bouquet Hotel Almaty – the room was nice, clean, and comfortable. However, what really stood out was the reception team. Unfortunately, we were scammed by a taxi driver, and even though we still ended up paying a significant amount, the receptionist genuinely tried his best to help and communicate on our behalf. We could clearly see his efforts, and we truly appreciated that...

Everyone should stay here! It smells great, it's clean, a new hotel, housekeeping cleans daily, the staff are polite, and the breakfast is excellent. Highly recommended! They provide bottled water daily and change towels regularly.

The breakfast is the best one I ever had in a hotel. Everything was tasty, well cooked, and the services is as good as any 5 star hotel. Only one thing soso: the water of the shower is either super hot or cold.

The bed was very comfortable and the heating was excellent.

Superb! The room was beautiful, and booking in advance is cheaper. The location is excellent. The two restaurants are especially lovely; even if you don't eat there, it's great for taking photos. Highly recommended if the price is right.

I really enjoyed my stay at the hotel. The reception staff was very friendly, welcoming, and helpful. The breakfast was delicious and fresh, although I would have liked more vegetables. The location is excellent, perfect for strolling around, with plenty of good cafes, restaurants, and walking areas nearby. I'd especially like to mention the unique interior design of the hotel and rooms.

Best hotel!!! It has a character, the atmosphere is good as well as vibe. Staff very polite and caring, smiles and welcoming. Location is excellent, Bla Bla Bar for drinking, shopping mall and other attractions at the hand distance. They have a lots of handcrafted items in the rooms. Examples: water with herbs. Its an excellent place for tourists to stay and discover Kazakhstan

I truly enjoyed my stay at this hotel, even though it was just for one night, and I promised myself I would return on my next visit to Almaty. It is a place of real quality: the room was warmly and tastefully decorated, and the restaurant is among the best in town, with an excellent selection of wines. The location is also excellent. What really makes this hotel special, however, is the staff. Everyone...

It's a very unique hotel with well-equipped, clean, and hygienic rooms, and excellent service.

A luxurious hotel with an authentic atmosphere, excellent service, and a central location. The staff is very polite. Importantly, there's a restaurant on the ground floor where you can sample traditional Kazakh food, and most importantly, it's delicious. Unfortunately, I didn't have time to try it. I'll definitely be back.

Since there were three of us, we booked an apartment with a sofa bed. It was a little difficult to find, but once you arrive at the complex entrance using the GPS, remember to ask the front desk to pick you up. The hotel has an excellent location, surrounded by former Soviet-era buildings. There are restaurants, cafes, and bars right outside, offering a glimpse into Almaty's modernity. The apartment...

A fantastic guesthouse with brand new facilities, spacious and fully equipped rooms, free Wi-Fi, and a homey feel. The apartment hotel is located in a residential area and there's no reception staff; you need to contact the management by phone. Finding the hotel and checking in can be difficult if you're unfamiliar with the area or don't have local assistance. Overall, the hotel is great and best suited...

thanks perfect place to get in n get out

Perfect location for a tourist

Wonderful Apartment Good thing So clean, cozy and silent. All facilities were good. There were many good and fancy restaurants, and marts. The park, just next to the apartment was so amazing and beautiful. I fell in love to Almaty through this apartment. The manager could speak excellent English that easy to check everything what I need. Weakness There is no elevator for 3rd floor.

Very nice apartment, clean, location and the management very helpful.

This hotel offers exceptional value for money! First, its location is superb, making it incredibly convenient to get around the city center and attractions. There are also convenience stores and delicious restaurants nearby, creating a vibrant local atmosphere. The rooms are clean and tidy, with a simple yet cozy décor, ensuring a good night's sleep. The biggest surprise was the breakfast; although...

We stayed at the hotel for one night during transit. Pros: It's a convenient 20-minute taxi ride from the airport. The room was clean, and all amenities were provided: shower gel, shampoo, and a dental kit. The bed was comfortable. We enjoyed the breakfast; there was a good variety including hot dishes, vegetables, pancakes, pastries, nuts, and dried fruits. The coffee from the machine was a nice touch...

I stayed here for three nights with a friend during a trip. On the day we had an early morning departure for a tour, they prepared a separate breakfast for us, which was incredibly helpful. Also, when the hairdryer in our room stopped working, the front desk staff immediately brought another one to our room. All the staff were very kind, and we had a truly wonderful trip. I've fallen in love with...

The hotel is best suited for business trips. There are no parks or pedestrian areas nearby, but there is a public transportation hub with easy access to any point in the city. The hotel itself is fairly new, the rooms are clean, and the breakfast is modest, but it's there! The staff is friendly.

Stayed here 2 nights. Breakfast and dinner food are acceptable. Friendly and kind staff. Room is okay. The host in bathroom has a bit leaking, but still okay.

One of the most important things about hotels is the reception, and this hotel is distinguished by its helpful and friendly staff, especially Ms. Ayana, who is excellent at her work, quick and She speaks English fluently, so a special thanks to her. The hotel is also clean, has a beautiful view, and the breakfast is delicious. There is also a bidet and a lovely café downstairs.

This stay was fantastic! The room was even cleaner than in the photos, and the bedding was changed after each guest—it was so soft to the touch and had absolutely no odor. The hygiene details were impeccable. The overall environment was quiet, with great natural light, and the view from the window was incredibly pleasant. The price was also very reasonable, making it excellent value for money—it completely...

This hotel was the most delightful surprise of my trip abroad. The location was convenient, making it easy to get around. The room was clean and tidy, the bedding was comfortable, and I could get a good night's sleep after a long day. The owner was warm and attentive, communication was smooth, and they patiently offered travel suggestions. And what's more! They even made dumplings for us! Such thoughtfulness...

My favorite part was the employees. They were so warm and friendly, especially both of the front desk employees.

Thank you for everything ♥️