HSM Atlantic Park Hotel in Magaluf
✅ Multiple reviewers praised the friendliness and professionalism of the staff, especially naming individuals like Raquel and Xisco for excellent service. ✅ Cleanliness was rated highly by many guests with comments on well-maintained rooms and public areas. ✅ The hotel’s location is convenient for beach access (around 5-10 minutes walk) and also close to shops and bars. ✅ Activities and animation programs received positive remarks for being varied and engaging for children and adults. ✅ Food quality was described as good or very good by several guests, with a wide variety and themed buffets weekly. ❌ Some guests criticized the hotel's classification, stating it felt more like a 2-3 star hotel due to outdated rooms and bathroom issues such as lack of ventilation and cleanliness concerns. ❌ Complaints about the all-inclusive package included extra charges for bottled water and weak alcoholic drinks, which some considered deceptive. ❌ The lifts were noted as insufficient for the number of guests, causing occasional waits. ❌ Noise from other guests and corridors was mentioned as a problem, especially for those seeking quiet. ❌ Several reviews pointed out inconsistent food freshness and bland taste in some dishes.
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Description
HSM Atlantic Park Hotel in Magaluf is a 4-star property built in 1972 and renovated in 2007. It offers 247 non-smoking rooms, including five accessible rooms, spread across a 10-floor building with two lifts. The hotel features a range of family-friendly facilities such as a kids' club for different age groups, a children's playground, and a dedicated children's pool. Guests can enjoy one outdoor freshwater pool with free sun loungers and umbrellas, while towels require a deposit. The on-site restaurant serves international buffet meals with vegetarian and diet options, plus themed buffets once a week. Additional amenities include a bar, snack bar by the pool, free Wi-Fi in the lobby, car and bike rentals, and a conference room. Entertainment options include free evening shows, aerobics, volleyball, and water polo. The hotel maintains a 24-hour front desk, currency exchange, and 24-hour security. Pets are not allowed, but service animals are accepted.
Location
The hotel is located in a quiet area of Magaluf, 400 meters from Magalluf Beach and the town center. It lies 18 kilometers from Palma de Mallorca Airport (PMI). A bus stop is just 10 meters away, providing access to nearby destinations like Palma and Santa Ponça. Nearby, within 211 to 237 meters, are cafes and restaurants including Café José de Dios Morales and Restaurante Gran Corona SL. The Mirador Puig de na Morisca viewpoint is about 3.8 kilometers from the hotel. The location places guests within walking distance of the beach and local nightlife, while offering a tranquil setting away from the main party strip.
Tips
- Book a room with a pool view for a better stay experience, as noted positively by guests.
- Use the nearby bus stop to visit Palma or Santa Ponça easily.
- If you rely on elevator access, be prepared for occasional waits due to only two lifts servicing 247 rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 08:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Family room
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Free Wi-Fi
- Car rental
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Karaoke
- Nightclub
- Sun Deck
- Ping-Pong
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Pool facilities
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Golf course
- Tennis court
- Gym
- Doctor
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 410 m. It takes 6 minutes To the beach!
The distance to the sea is 450 meters
Video: BUFFET BREAKFAST| HSM ATLANTIC PARK MAGALUF| SPAIN| lizasfergie vlog
Map
Reviews
The drinks are a disaster. The free cocktails are machine-made, with alcohol so weak it only gives you a headache, and if you want anything decent you need to pay again. The ‘all-inclusive’ here feels like a scam.
Hygiene is acceptable, nothing special. The only truly positive thing is the staff, who are kind and professional, but unfortunately they can’t make up for the poor management.
Many congratulations to the pool bar staff, especially Raquel and Ray.
Overall, this hotel seems more suitable for seniors or families. For young people looking for a proper Magaluf experience, it’s definitely not the right choice.
The bed is not comfortable, the pillow is horrible. the walls are paper thin, there is no kettle or tea in the rooms or any toiletries in the toilet..
The air conditioning is very bad and doesn’t work as it should, it’s either too cold or nothing, if you need an iron you have to leave 10 euros and you give it back in an hour, the iron is burned and in a bad condition as well
Breakfast is below quality as well, did not enjoy having this every morning, giving the price, go somewhere decent and enjoy a more comfortable stay!!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about HSM Atlantic Park Hotel
What types of rooms are available at HSM Atlantic Park Hotel?
The hotel offers Single rooms, Double rooms, Superior Double rooms, Family rooms, Family Double rooms, and Double Junior Suites.
Is the hotel suitable for families with children?
Yes, the hotel provides a children's club with activities for ages 4-7, 8-12, and 13-17, a children's playground, a dedicated children's pool, and a children’s menu in the restaurant.
Are pets allowed at this hotel?
Pets are not allowed at HSM Atlantic Park Hotel; however, service animals are permitted.
How far is the hotel from the beach and airport?
The hotel is 400 meters from Magalluf Beach and 18 kilometers from Palma de Mallorca Airport (PMI).
Does the hotel provide all-inclusive service as advertised?
Some guests reported unexpected charges for bottled water and certain drinks, so it is advisable to clarify all-inclusive details directly with the hotel before booking.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 186 USD The best time to book is August 18, with rates starting from 161 USD



































































