8.4
Excellent
157 USD
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HSM Atlantic Park Hotel in Magaluf

🌍
Spain, Magaluf, C/Calderon De La Barca 2
● Center: 980 m
🌞 Beach - 6 min
☎ Phone: +34 971 13 06 00Show

Multiple reviewers praised the friendliness and professionalism of the staff, especially naming individuals like Raquel and Xisco for excellent service. Cleanliness was rated highly by many guests with comments on well-maintained rooms and public areas. The hotel’s location is convenient for beach access (around 5-10 minutes walk) and also close to shops and bars. Activities and animation programs received positive remarks for being varied and engaging for children and adults. Food quality was described as good or very good by several guests, with a wide variety and themed buffets weekly. Some guests criticized the hotel's classification, stating it felt more like a 2-3 star hotel due to outdated rooms and bathroom issues such as lack of ventilation and cleanliness concerns. Complaints about the all-inclusive package included extra charges for bottled water and weak alcoholic drinks, which some considered deceptive. The lifts were noted as insufficient for the number of guests, causing occasional waits. Noise from other guests and corridors was mentioned as a problem, especially for those seeking quiet. Several reviews pointed out inconsistent food freshness and bland taste in some dishes.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Double room
Double room
Air conditioning and private bathroom
Beds:
205 USD
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Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
228 USD
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
229 USD
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Single room
Single room
Private bathroom
Beds:
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Family room
Family room
Air conditioning and private bathroom
Beds:
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Family Double room
Family Double room
Air conditioning and private bathroom
Beds:
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Description

HSM Atlantic Park Hotel in Magaluf is a 4-star property built in 1972 and renovated in 2007. It offers 247 non-smoking rooms, including five accessible rooms, spread across a 10-floor building with two lifts. The hotel features a range of family-friendly facilities such as a kids' club for different age groups, a children's playground, and a dedicated children's pool. Guests can enjoy one outdoor freshwater pool with free sun loungers and umbrellas, while towels require a deposit. The on-site restaurant serves international buffet meals with vegetarian and diet options, plus themed buffets once a week. Additional amenities include a bar, snack bar by the pool, free Wi-Fi in the lobby, car and bike rentals, and a conference room. Entertainment options include free evening shows, aerobics, volleyball, and water polo. The hotel maintains a 24-hour front desk, currency exchange, and 24-hour security. Pets are not allowed, but service animals are accepted.

Location

The hotel is located in a quiet area of Magaluf, 400 meters from Magalluf Beach and the town center. It lies 18 kilometers from Palma de Mallorca Airport (PMI). A bus stop is just 10 meters away, providing access to nearby destinations like Palma and Santa Ponça. Nearby, within 211 to 237 meters, are cafes and restaurants including Café José de Dios Morales and Restaurante Gran Corona SL. The Mirador Puig de na Morisca viewpoint is about 3.8 kilometers from the hotel. The location places guests within walking distance of the beach and local nightlife, while offering a tranquil setting away from the main party strip.

Tips

  • Book a room with a pool view for a better stay experience, as noted positively by guests.
  • Use the nearby bus stop to visit Palma or Santa Ponça easily.
  • If you rely on elevator access, be prepared for occasional waits due to only two lifts servicing 247 rooms.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Buffet [Mon - Sun] 08:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Garden
  • Television in lobby
  • Terrace
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Family room
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Luggage storage
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Billiards
  • Karaoke
  • Nightclub
  • Sun Deck
  • Ping-Pong
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Water sport facilities
  • Pool facilities
  • Next to the beach
Business
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Table Tennis
  • Golf course
  • Tennis court
  • Gym
Beauty and wellness
  • Doctor
  • First Aid Kit
Kids
  • Playroom
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
Pets
  • Pets Not Allowed

The hotel is located on second line from the shore.

The nearest beach is located on the distance of 410 m. It takes 6 minutes To the beach!

The distance to the sea is 450 meters

Video: BUFFET BREAKFAST| HSM ATLANTIC PARK MAGALUF| SPAIN| lizasfergie vlog

Map

Reviews

Cleanliness
Amenities
Location
Service
06.04.2026 Rita
The hotel was perfect. Maria and Raquel—it's hard to say who was better and kinder. When we arrived, they gave us an all-inclusive wristband even though we had paid for half board. Everything is brand new, clean, and the food is absolutely delicious. Warm greetings from Croatia!
09.01.2026 Guest
To be fair hotel is 3*+, but the staff, location for those of us over 18 & ambience are Marvellous. The beach & seafront are just over 5 minutes walk, while the ***** is a little over 15. Plenty of local welcoming bars if u don’t fancy moving far. If one minor complaint the 2 lifts are not enough to service the hotel & can annoy. The staff in this hotel are excellent, friendly & can’t do enough for you, the best we have come across. Would we recommend HSM Atlantic Park ? Definitely.
08.01.2026 NigelJ34
To be fair hotel is 3*+, but the staff, location for those of us over 18 & ambience are Marvellous. The beach & seafront are just over 5 minutes walk, while the strip is a little over 15. Plenty of local welcoming bars if u don’t fancy moving far. If one minor complaint the 2 lifts are not enough to service the hotel & can annoy. The staff in this hotel are excellent, friendly & can’t do enough for you, the best we have come across. Would we recommend HSM Atlantic Park ? Definitely.
14.12.2025 Sergio
The biggest problem of this hotel is the management and the hotel chain. It’s supposed to be all-inclusive, but if you want a simple bottle of water you have to pay extra – what a joke for a so-called 4-star hotel. There is no minibar, no room service menu, and no ‘Do Not Disturb’ sign for the door. Every morning at 9:30 the cleaning lady knocks, which is really annoying, especially in Magaluf.

The drinks are a disaster. The free cocktails are machine-made, with alcohol so weak it only gives you a headache, and if you want anything decent you need to pay again. The ‘all-inclusive’ here feels like a scam.

Hygiene is acceptable, nothing special. The only truly positive thing is the staff, who are kind and professional, but unfortunately they can’t make up for the poor management.

Many congratulations to the pool bar staff, especially Raquel and Ray.

Overall, this hotel seems more suitable for seniors or families. For young people looking for a proper Magaluf experience, it’s definitely not the right choice.
17.10.2025 vil_nika
Complete satisfaction ! 3 nights in the hotel, great rich half board, within walking distance of the beach, lots of shops nearby, quiet in the hotel, clean sufficient room with everything you need. Cold pool, but plenty of sun loungers, nice service in the bar, higher prices, but overall I recommend it and thank you for a relaxing few days 👍
30.09.2025 Nesma
It’s shocking how this is a 4 star hotel. It doesn’t have the standards for 2 stars even. I checked in at 10 pm only to find the toilet still has feces from the previous guest, I informed the reception who basically said yeah nothing I can do…

The bed is not comfortable, the pillow is horrible. the walls are paper thin, there is no kettle or tea in the rooms or any toiletries in the toilet..

The air conditioning is very bad and doesn’t work as it should, it’s either too cold or nothing, if you need an iron you have to leave 10 euros and you give it back in an hour, the iron is burned and in a bad condition as well

Breakfast is below quality as well, did not enjoy having this every morning, giving the price, go somewhere decent and enjoy a more comfortable stay!!
22.09.2025 Guest
A well positioned hotel close to the beach the food was good + nice friendly bar staff near the poor entertainment at night was very good seen lot worse at other places the guy on the Mike didn’t catch his name was good at his job the only down side when I checked in hotel said I’d booked H/B when I booked all inclusive it took a phone call home to jet 2 in England to sort the situation out with hotel which they did immediately even though I had email confirming booking which the hotel weren’t interested in seeing overall though a good week at the hotel + prob go back there at some point
20.09.2025 Guest
The hotel was extremely old and dirty, and I honestly don’t understand how it has received four stars. First of all, we had requested a double bed, but we were given two single beds pushed together, leaving a gap in the middle. The iron frame beds were very noisy and squeaked with every small movement. We complained twice, and although staff came to check, nothing was fixed. The bathroom door wouldn’t close properly and kept getting stuck. There was no ventilation fan, so the smell was unbearable, especially at night. They provided blankets without covers. Dust could be seen everywhere, and the bathroom and shower were full of stains. The curtain in the room even had blood stains, and the bed sheets had yellow marks, so I had to buy my own bed covers, pillowcases, and blanket covers. Although the swimming pool was clean and foods were nice, but the inside of the building and the chairs in the dining area were shockingly dirty. Honestly, even two stars would be too much for the level of cleanliness in this hotel.
16.09.2025 nathan
The staff are faultless. Kind and helpful. Rooms and hotel is clean. But the food!! It’s so bland and tasteless. And lack of choice. We have not eaten there and we are all inclusive. This hotel is not for a fussy eater or someone looking for English dishes or anything along them lines. All the meats are in silly sauces ect…..
16.09.2025 Marion
Best week ever! ☀️ Hotel’s right by the beach and clubs, but chill enough to crash after a crazy night. Staff were legends, food kept us alive and the pool was the perfect hangover spot. Magaluf + this hotel = madness. Coming back for round 2!
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POIs near hotel

monument
4 (51 min)
Monument labeled '4' located in Cala Mayor, representing local historic significance.
viewpoint
Mirador Puig de na Morisca (58 min)
Mirador Puig de na Morisca offers views near an archaeological site on Mallorca with historical significance.
monument
Apisonadora (4 km)
Apisonadora is a historic monument in Cala Mayor, notable for its cultural context.
viewpoint
es Mirador (5 km)
Es Mirador viewpoint offers panoramic views over Cala Mayor and surrounding areas.
monument
3 (6 km)
Monument '3' in Cala Mayor representing part of the local history.

Cafe and Restaurants near hotel

restaurant
Cafe «José de Dios Morales» (3 min)
Camí Porrassa
restaurant
Restaurante Gran Corona SL (3 min)
Camí Porrassa
restaurant
Woodys Cafe (4 min)
Carrer Puig de sa Mola, 07181 Magalluf, Illes Balears

Frequently asked questions about HSM Atlantic Park Hotel

What types of rooms are available at HSM Atlantic Park Hotel?

The hotel offers Single rooms, Double rooms, Superior Double rooms, Family rooms, Family Double rooms, and Double Junior Suites.

Is the hotel suitable for families with children?

Yes, the hotel provides a children's club with activities for ages 4-7, 8-12, and 13-17, a children's playground, a dedicated children's pool, and a children’s menu in the restaurant.

Are pets allowed at this hotel?

Pets are not allowed at HSM Atlantic Park Hotel; however, service animals are permitted.

How far is the hotel from the beach and airport?

The hotel is 400 meters from Magalluf Beach and 18 kilometers from Palma de Mallorca Airport (PMI).

Does the hotel provide all-inclusive service as advertised?

Some guests reported unexpected charges for bottled water and certain drinks, so it is advisable to clarify all-inclusive details directly with the hotel before booking.

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Hotel prices for: August - September 2026 calendar

The average hotel price this month is 186 USD The best time to book is August 18, with rates starting from 161 USD

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