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291 USD
Atzavara Hotel & Spa in Santa Susanna
🌍 Spain, Santa Susanna, Carrer del Pla de la Torre, 16
● Center: 300 m
🌞 Beach - 1.8 km
☎ Phone: +34 936 69 91 00Show
✅ Staff, especially receptionist Alex, frequently praised for friendly and attentive service ✅ Wide variety and good quality of food at breakfast and dinner ✅ Clean, spacious, and contemporary rooms with comfortable design ✅ Several pools available, including heated indoor and temperature-controlled outdoor pools ✅ Convenient location near the sea and public transport ❌ Reports of slow check-in and check-out processes, with up to 20 minutes wait ❌ One review mentioned discriminatory treatment at reception and poor luggage handling ❌ Food quality was criticized by one guest despite wide selection ❌ No free drinkable water available for guests on full board, requiring trips to supermarket ❌ Soundproofing issues, with one guest receiving a different room type than booked
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Rooms and prices
2 guests
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Design Double room
Wireless internet, air conditioning and minibar
Beds:
291 USD
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Premium Double room
Wireless internet, air conditioning and minibar
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310 USD
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Double Junior Suite
Air conditioning and private bathroom
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529 USD
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Design Double room with balcony
Wireless internet, air conditioning and minibar
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Premium Double room with balcony
Private bathroom
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Family room
Private bathroom
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Adapted Double room
Private bathroom
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Adapted Double room with balcony
Private bathroom
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Double Junior Suite with balcony
Private bathroom
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Double Pool Penthouse Suite
Wireless internet, air conditioning and minibar
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Executive Double Suite
Private bathroom
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Executive Double Suite with balcony
Private bathroom
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Double Pool Villa
Private bathroom
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Description
Atzavara Hotel & Spa is a modern five-star hotel built in 2021, located in Santa Susanna, Spain. This spacious property covers 45,000 square meters and features one main building with six floors and four elevators. Guests can choose from a variety of room types, including Design Double rooms, Family rooms, and Executive Suites, many with balconies. The hotel offers multiple outdoor pools with seawater, some temperature-controlled, and a heated indoor pool. Families will find extensive kids' facilities such as a heated children’s pool, indoor playground, kids’ clubs, and child-friendly dining options. On-site dining options include several restaurants and bars serving from early morning to late evening. Additional amenities include a spa and wellness center, fitness room, conference halls, free Wi-Fi, and 24-hour reception. Pets are not allowed. The overall guest rating stands at 8.3 out of 10, indicating a generally positive experience with notable praise for the attentive staff and food quality.
Location
The hotel is situated at Carrer del Pla de la Torre, 16, in Santa Susanna, roughly 64 km from Barcelona's El Prat Airport. It lies about 620 meters from a public sandy beach on the third coastline, with Platja de Santa Susanna beach 1.85 km away. The property is conveniently close to transport links, including a train station and bus stop directly across the street. Nearby dining options include the hotel’s own café just 75 meters away and AQUA Hotel Aquamarina & Spa café 257 meters away. The location offers easy access to local attractions and is praised for its proximity to the sea and transport connections.
Tips
- If you plan to stay on a full board basis, bring or buy your own drinkable water as the hotel does not provide free water and only sells small bottles at a high price.
- Arrive for check-in prepared for possible wait times, especially if arriving early.
- Families will appreciate the extensive children’s facilities but should check specific room options for child accommodations and extra bed policies.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 08:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress, UnionPay
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Outdoor furniture
Rooms
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
Meals
- Breakfast
- Restaurant
- Snack bar
Internet
- Free Wi-Fi
Tourist services
- Tour assistance
Recreation
- Hiking
- Sun Deck
Parking
- Parking
Pool and beach
- Pool facilities
Business
- Business center
- Conference Hall
Sports
- Fitness facilities
Beauty and wellness
- Steam room
- Sauna
- Spa
Kids
- Children swimming pool
Pets
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1850 m. It takes 28 minutes To the beach!
The distance to the sea is 240 meters
Street view
Video: Hotel Atzavara & SPA ***** am 23.05.2024 in Santa Susanna in Katalonien, Spanien
Map
Reviews
05.05.2026
Our stay at this hotel was truly wonderful and we had a very positive experience.
From the moment we arrived, we felt very welcomed. Reception greeted us warmly and the staff were attentive throughout our stay, providing complimentary water and juices.
There was also a wide variety of food available, both at breakfast and dinner. The quality and selection were excellent, with plenty of options.
The spa facilities were another highlight of our stay, offering the perfect environment to relax and recharge.
I would especially like to highlight Alex’s service, as he assisted us with great kindness and professionalism.
We highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. We would definitely return in the future!
From the moment we arrived, we felt very welcomed. Reception greeted us warmly and the staff were attentive throughout our stay, providing complimentary water and juices.
There was also a wide variety of food available, both at breakfast and dinner. The quality and selection were excellent, with plenty of options.
The spa facilities were another highlight of our stay, offering the perfect environment to relax and recharge.
I would especially like to highlight Alex’s service, as he assisted us with great kindness and professionalism.
We highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. We would definitely return in the future!
05.04.2026
Our stay at the Atzavara Hotel was an uncomfortable experience.
First, the front desk operated extremely slowly. We waited at least 20 minutes both when checking in and checking out.
The most disturbing part was the discriminatory treatment from the manager. We (coincidentally the only Asian guests in the lobby) were the only party instructed to wait for a room, while dozens of other groups were permitted to enter theirs without delay. We understand the check-in time of 3 pm applies, but why were we singled out? We checked that our room type was definitely available at the time we arrived (2 pm). And when we checked out the following morning, we noticed other guests checking in and collecting their keys as early as 10:30 am. The staff promised to call us once our room was ready, yet this call never came. We had to rejoin the long queue well past the official check-in time just to get an update.
That was tolerable compared to the luggage handling, which was the worst part. The staff misplaced our luggage tags and failed to locate our belongings, so the manager asked us to enter the luggage room and search for them ourselves. After I went in, my companion tried to step inside to help me carry our heavy bags, but the manager abruptly stopped her, snapping that "only one person" was permitted inside. We fully understand the rules, and we were polite and respectful throughout, but the way this was handled was truly disturbing.
The breakfast seemed to offer a wide selection, but the quality of the food was not good.
First, the front desk operated extremely slowly. We waited at least 20 minutes both when checking in and checking out.
The most disturbing part was the discriminatory treatment from the manager. We (coincidentally the only Asian guests in the lobby) were the only party instructed to wait for a room, while dozens of other groups were permitted to enter theirs without delay. We understand the check-in time of 3 pm applies, but why were we singled out? We checked that our room type was definitely available at the time we arrived (2 pm). And when we checked out the following morning, we noticed other guests checking in and collecting their keys as early as 10:30 am. The staff promised to call us once our room was ready, yet this call never came. We had to rejoin the long queue well past the official check-in time just to get an update.
That was tolerable compared to the luggage handling, which was the worst part. The staff misplaced our luggage tags and failed to locate our belongings, so the manager asked us to enter the luggage room and search for them ourselves. After I went in, my companion tried to step inside to help me carry our heavy bags, but the manager abruptly stopped her, snapping that "only one person" was permitted inside. We fully understand the rules, and we were polite and respectful throughout, but the way this was handled was truly disturbing.
The breakfast seemed to offer a wide selection, but the quality of the food was not good.
05.03.2026
We had a really nice stay at the hotel. Everything was clean, comfortable, and well looked after, and the food was great too, which made our visit very enjoyable.
A special thanks to the receptionist, Alex, who was super friendly and helpful the whole time. He helped us with everything we needed and made us feel welcome right from the start.
Overall, a great experience and we’d happily stay here again.
A special thanks to the receptionist, Alex, who was super friendly and helpful the whole time. He helped us with everything we needed and made us feel welcome right from the start.
Overall, a great experience and we’d happily stay here again.
05.03.2026
We stayed at the hotel for 3 days and 2 nights. The staff were very kind and accommodating.
The breakfast and dinner were delicious, with a great variety of food choices. The service was friendly and welcoming.
Special thanks to Alex at the reception for assisting us so warmly and kindly.
The hotel is beautiful and truly perfect for families.
The breakfast and dinner were delicious, with a great variety of food choices. The service was friendly and welcoming.
Special thanks to Alex at the reception for assisting us so warmly and kindly.
The hotel is beautiful and truly perfect for families.
05.03.2026
We had a wonderful stay at this hotel. We spent 3 days and 2 nights there with both breakfast and dinner included. The food served throughout our stay was delicious and well-prepared. Each meal offered a good variety of options, and everything tasted fresh and satisfying.
The staff were friendly, welcoming, and very accommodating. We would especially like to commend the receptionist, Alex, who was exceptionally helpful and attentive.
Overall, this is a lovely hotel with a warm and relaxing atmosphere. It is especially great for families, offering comfort, good service, and a good dining.
The staff were friendly, welcoming, and very accommodating. We would especially like to commend the receptionist, Alex, who was exceptionally helpful and attentive.
Overall, this is a lovely hotel with a warm and relaxing atmosphere. It is especially great for families, offering comfort, good service, and a good dining.
19.02.2026
Wonderful hotel. We were warmly greeted and attended to by Alex on reception. The design of the hotel is gorgeous the rooms spacious clean and very contemporary. We had dinner and breakfast in the hotel and both meals were well prepared with quality ingredients great variety and friendly service. We didn’t get to use the pool area as it was out of season but it looked very inviting and well maintained.
09.11.2025
The hotel is beautiful, the rooms are spacious and close to the sea, the train station, and the bus stop right across the street. There are plenty of restaurants nearby, and the breakfast is a pure delight. The staff are attentive, bilingual (French, English, Spanish), and the spa is convenient for relaxing.
20.10.2025
The room was quite spacious, and the breakfast was plentiful, featuring various European breads, champagne, and a wide selection of milk flavors. There were also several restaurants downstairs, and you could take a stroll along the street after your meal. Overall, it was a pretty good experience.
15.05.2025
Good environment good
06.02.2025
Facilities: General
Sanitation: Good
Environment: Close to the sea, sea view room
Service: General
Sanitation: Good
Environment: Close to the sea, sea view room
Service: General
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POIs near hotel
Welcome Monolith (2.3 km)
Monument marking Pineda de Mar's entrance, featuring the town's municipal coat of arms on an inscribed stone.
Rafael Casanova Memorial (2.5 km)
Memorial honoring Rafael Casanova, a Catalan historical figure, located in Pineda de Mar.
Corn Grinder (46 min)
Historic monument preserving a traditional corn grinding mill from Calella's agricultural past.
Can Marquès Lime Kiln (57 min)
Historic ruins of a lime kiln, evidence of Pineda de Mar's industrial heritage from the pre-industrial era.
Monument to the Sardana (5 km)
Memorial celebrating the sardana, a traditional Catalan circle dance and cultural symbol.
Cafe and Restaurants near hotel
Cafe «Atzavara Hotel & Spa *****» (1 min)
Carrer del Pla de la Torre, 16
ReviewsCafe «AQUA Hotel Aquamarina & Spa» (4 min)
Carrer del Pla de la Torre
Reviews14.01.2026
we bought a full board. a family of 4. it included food x3 a day and coffee/tea. be aware - IT DOESN'T INCLUDE DRINKABLE WATER. it becomes a problem for longer stays, you have to walk to the shopping mall, 20min one way, and drag heavy blocks of water for yourself, yourself! there is no water fountain in the hotel to refill your bottles, there is no shop on site and the bar only sells tiny 200ml bottles for 2 euros.
this really ruined our experience, as paying full board you expect to have drinkable water. we stayed 10 days. dragging 6x1,5L bottles every second day from the supermarket a mile away was a huge inconvenience. there is no water delivery service provided. there's just no drinkable water. except fancy and expensive glass bottles in the bar. unsustainable for long stays.
hotel ok for short stay until you get thirsty.
but do not recommend for longer stays as no free drinkable water for full board is somewhat an unexplainable misunderstanding.
this really ruined our experience, as paying full board you expect to have drinkable water. we stayed 10 days. dragging 6x1,5L bottles every second day from the supermarket a mile away was a huge inconvenience. there is no water delivery service provided. there's just no drinkable water. except fancy and expensive glass bottles in the bar. unsustainable for long stays.
hotel ok for short stay until you get thirsty.
but do not recommend for longer stays as no free drinkable water for full board is somewhat an unexplainable misunderstanding.
29.11.2025
We visit the hotel for over 25 years now, we have seen a lot of changes. I won't say they all are positive but for us the hotel is fine. I agree that 4* is to high back in the day the hotel was 3* but since the spa is there they get 4*...
What people wrote about unclean rooms with dust and insects ect I have never seen that. That the rooms are bit out dated i agree, but I know they are busy with planning a renovation what also is really needed!!
Location is perfect it's close to the beach and shops. Food it's okay don't expect super high standards and one day the food is in my opinion a way better then the other day ( but no complaints).
If you go 2 weeks expect the same dishes the second week, the menu won't change.
For us the price quality is perfect and we keep visiting!
What people wrote about unclean rooms with dust and insects ect I have never seen that. That the rooms are bit out dated i agree, but I know they are busy with planning a renovation what also is really needed!!
Location is perfect it's close to the beach and shops. Food it's okay don't expect super high standards and one day the food is in my opinion a way better then the other day ( but no complaints).
If you go 2 weeks expect the same dishes the second week, the menu won't change.
For us the price quality is perfect and we keep visiting!
15.10.2025
At the hotel, a few people speak English, maybe one at the bar. Everyone speaks Spanish. In the restaurant, if you ask for meat to be fried, they don't know what's going on and they serve it half-raw. This is the first vacation I've ever had where I didn't have anything to eat. Breakfast was always the same for dinner, and I basically only ate vegetables because the meat wasn't edible. It tasted like toilet paper. Lunch was the same every day, and there was no choice. I bought the all-inclusive option, as always, and the bar only had vodka, beer, and cheap whiskey, some rum. I went to the bar for ice cream. I had to pay for the coffee. The coffee was terrible. There was an expresso bar where you could get better coffee, but you had to pay for it. What kind of all-inclusive is this? You have to pay 20 euros a day for sunbeds on the beach. I don't recommend this place. I've been on several vacations and there was always plenty of everything and it wasn't free, so I have a comparison.
20.09.2025
Excellent hotel would highly recommend. Beautiful room nice view . Good food amazing breakfast . Had dinner was also very good. Loved the location. Will definitely return. Thank you to booking team and Xavier and Victor night staff that ensured easy check in and check out. Amazing stay. Thank you
24.08.2025
This hotel is fabulous. So central to everything.
Food - where do I start. Such a selection and the freshness of it was lovely.
I’m coeliac and oh do they know how to cater for coeliac people. Miguel and Vanesa looked after me each meal time as we were full board. Able to pre-order for lunch time and evening meal but if not they took me around every single item to advise if I could eat it or not. They went above and beyond. All the staff in restaurant were lovely and so friendly and built a repoire with you.
The animation team were absolutely fantastic.
Javier and his team worked so hard entertaining everyone.
They even allowed my daughter to work with them and she starred in the Michael Jackson show with them.
They are a great team of people and so enthusiastic.
Rooms were clean and nice. So quiet in the evening allowing a good nights sleep.
Our flight was not until late home and we were able to pay to keep room until later as no one was due to arrive that day which was great.
The only disappointing thing - it was our 30th wedding anniversary when we were there and my husband advised me later that he had informed the hotel but there was no acknowledgement of it on the day. Even a card in your room would have been nice.
Thank you AQUAMARINA & Spa we had a lovely time and enjoyed our 10 days with you.
Food - where do I start. Such a selection and the freshness of it was lovely.
I’m coeliac and oh do they know how to cater for coeliac people. Miguel and Vanesa looked after me each meal time as we were full board. Able to pre-order for lunch time and evening meal but if not they took me around every single item to advise if I could eat it or not. They went above and beyond. All the staff in restaurant were lovely and so friendly and built a repoire with you.
The animation team were absolutely fantastic.
Javier and his team worked so hard entertaining everyone.
They even allowed my daughter to work with them and she starred in the Michael Jackson show with them.
They are a great team of people and so enthusiastic.
Rooms were clean and nice. So quiet in the evening allowing a good nights sleep.
Our flight was not until late home and we were able to pay to keep room until later as no one was due to arrive that day which was great.
The only disappointing thing - it was our 30th wedding anniversary when we were there and my husband advised me later that he had informed the hotel but there was no acknowledgement of it on the day. Even a card in your room would have been nice.
Thank you AQUAMARINA & Spa we had a lovely time and enjoyed our 10 days with you.
Frequently asked questions about Atzavara Hotel & Spa
Does Atzavara Hotel & Spa offer facilities for children?
Yes, the hotel has a heated children's outdoor pool, indoor playground, kids’ and teens’ clubs operating from 10:00 to 17:00, child menus and dining areas, child seats in the restaurant, and availability of cribs.
How far is the nearest beach from the hotel?
The public sandy beach is approximately 620 meters from the hotel, located on the third coastline. Platja de Santa Susanna is 1.85 km away.
Are pets allowed at the hotel?
No, pets are not allowed at Atzavara Hotel & Spa.
What dining options are available on the property?
There are multiple restaurants and bars, including El Mercat, Ginger, Botànic, and Bamboo a-la-carte restaurant, plus bars such as Posidonia, Verbena, and Ginger, open between 08:00 and 23:00.
Is there free Wi-Fi throughout the hotel?
Yes, Wi-Fi is available free of charge throughout the entire property.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 267 USD The best time to book is June 15, with rates starting from 221 USD
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