4 star hotels in USA

Dear Management Team, I would like to extend my sincere appreciation for the exceptional service and hospitality I received during my stay at the Marriott Marquis Houston during my work conference. I was there for a total of 10 days at the beginning of February. From the moment I arrived, the experience was welcoming and professional. I especially want to recognize Michelle, who was truly exceptional...

My husband and I had a fantastic stay at the Marriott Marquis Houston. The entire hotel is spotless—every space feels fresh, clean, and well maintained. We loved how many dining options there were on-site; it made it easy to enjoy great food without having to leave the property. Our room was absolutely lovely: comfortable, modern, and perfect for relaxing after a long day. The service throughout our...

Stayed here for a weekend staycation. The room was clean and quiet. The pool area was great. The jacuzzi was relaxing, and the pool is heated to a comfortable temperature. They also have a fire pit with comfortable seating. Service was friendly and requests were quickly addressed. There are plenty of restaurants close by the vicinity. Just be aware that you have to pay for parking and internet if you...

Decided on a staycation for New Years Eve with the Family. Room was ready and spotless when when we checked in. Pool area is well maintained and the kids loved it. Pool is heated and enjoyable even on a 55° day. Plenty of options to eat on the property and within walking distance. Vale was on point during my stay. Well definitely be returning for the summer time. All in all great stay, beautiful hotel...

Room was great, staff were lovely. Very special way to spend new years in Houston.

Pool area was decorated for Christmas. Walking distance to Daikin Park Lights and Discovery Green ice skating. Wonderful restaurant options in walking distance. Great Christmas getaway. Room service pizza was good.

What an AMAZING resort! I've stayed at a LOT of nice Hilton properties, but this one REALLY takes the cake! The restaurants were very nice and served good portions, and the drinks and snacks 🍔 by the pool were also delicious! Between the amazing suite that we had with an incredible view, the numerous pools, hot tubs, and beach 🌊 accommodations; not to mention the wonderful attitude of the employees...

I chose The Diplomat Beach Resort for a long weekend getaway because of the lagoon pool. I had looked at many resorts around Miami, but the photos of that pool really captivated me and that was the main reason we decided to stay here. Unfortunately, when we arrived, we were told that the lagoon pool was under construction and closed for the season. I was honestly really disappointed because that was...

This was an amazing hotel. The service was top notch. The room was spacious and felt luxurious. We sat by the pool facing the ocean and enjoyed the hot tub, the restaurant service to our pool chair, and swimming in that epically long pool. There was an adults only section that was full, so be aware to either go early, but the lower pool was fine and had good shade and sun spots. We wished our stay...

The Diplomat is a lovely hotel with a great beach location. Upon entering you feel like you are in a Florida jungle paradise (an elegant one). The adult pool area is beautiful but the seating is limited. The family pool is much larger and has plenty of chairs. The beach is great with chairs available. You pay for umbrellas. The thing that sets this hotel apart is the service. You won’t get better anywhere...

I recently stayed at The Diplomat Beach Resort in Fort Lauderdale and had a fantastic experience from start to finish. First, I want to highlight Kindred, who assisted us during check-in. They were incredibly welcoming, professional, and helpful—answering all our questions, making great suggestions, and really setting the tone for a wonderful stay. The hotel itself is beautiful, with a modern, stylish...

I chose a hotel that is close to my clients on a business trip. It has a beautiful sea view, a nice beach, a good restaurant, and a big and comfortable hotel room. The only problem is that parking is at Valet, which is an extra expense. Otherwise, everything is good and the experience was great!

Great location, 10min drive to disney's parks, customer service were great, the room looks old like your living in the 80s but it was very clean and spacious for our small family (2 adults 1 small kid) so everytime I come to disney i will definitely stay here over and over!

FACILITIES ARE WONDERFUL. FULL KITCHEN.

The service staff is friendly and patient. They provide shuttle service from the front desk to the room. The room is spacious, bright and clean. The kitchen is well-equipped with daily knives and forks, washing machines and dryers. It is very friendly for home travel. There is a shuttle to Disneyland in the morning and evening. But the distance is not far. Uber is about $15 during non-peak hours. The...

A great holiday apartment hotel! Our family had a great holiday there. The room is big and all the equipment is new. It takes 15-30 minutes to drive to Disneyland, which is convenient for access and close to the nearby supermarket. The surrounding environment of the golf course is very comfortable. Because my wife loves to eat lunch, except for the problem with the range hood, everything else is very...

The hotel is big, the rooms are spacious, the hygiene is good, there is a washing machine for cooking, and the facilities are very complete. Everything is good, but there is no daily cleaning service. When I called to ask, I was told that it would take 3 days to clean, which is a bit inconvenient!

The elderly are very satisfied with their stay. It is really good.

My room was dirty and even though it was updated it had not been well maintained. Stains on sheets, dirty shower, broken plugs. I won’t be going back. The staff was friendly though and the pool looked lovely even though it was freezing that day and I didn’t get to use it.

It was a good stay. Room OK (when was the last time the carpet was shampooed?). Great bathroom. However, the lighting is extremely DARK, even in the bathroom. Good luck Ladies, putting on your makeup. And there is no grab bar in the shower! This hotel caters to the older cruise people (like me) who really need that bar, especially in the shower. All to hang onto is the soap dish. But if that...

I returned the room card during the check out. The temporary parking paper ticket did not work when I tried to exit parking lot. I have to walk to the lobby to tell the representative such that he can ask the security to open the gate when I exit the parking lot. The parking fee was already included in the hotel fee and was paid.

Love this hotel! Free airport shuttle provided by the hotel is so convenient. They arrange a shuttle to pick you up once you arrive at Orlando airport. Self-laundry service is also excellent. $10 for washing and drying your clothes. A stroll by the lakeside in the morning is a bonus. Clean room with firm mattress, the best stay in Orlando.

Love this hotel! Free airport shuttle provided by the hotel is so convenient. They arrange a shuttle to pick you up once you arrive at Orlando airport. Self-laundry service is also excellent. $10 for washing and drying your clothes. A stroll by the lakeside in the morning is a bonus. Clean room with firm mattress, the best stay in Orlando.

From the minute I checked in, the experience was fantastic! Everyone was extremely welcoming from the staff at the desk, the coffee shop, restaurant, etc. Shuttle was a great addition and had no problem with pickup or drop off. Rooms were great..did have one small hiccup with housekeeping but it was immediately corrected. Definitely worth the stay and I’ll absolutely be back!

The staffs there are very nice.

Great location. Clean and functional

Excellent location and good hotel. Very clean and easy to get to

Excellent location and good hotel. Very clean and easy to get to

Overall stay was pleasant & really enjoyed a lot as room was quite spacious & cozy

Best hotel experience we used valet parking ($67 a night) but everything was excellent

It’s quite a nice hotel, we celebrated CE there and are quite happy.

Perfect stay as always! They have everything you could ever want for a wonderful vacation!

Diamond at check in was amazing she made our son feel very special on his birthday with zero notice… went above and beyond!!

This place is amazing. The staff is friendly and helpful. The rooms are spacious and comfortable. They have multiple pools and even golfing available.

I've stayed at this place twice and the first time we stayed at the Villas and was frustrated with how far we were from the main building and amenities. This time I specifically requested an east facing room so we would be at the main building. The hostess confirmed it was an east facing room and said we were in the West Wing. The room was north facing and was such a long inconvenient walk. I do want...

Stayed for one night very relaxing did have to pay more at property thought FL had mandatory all in pricing.

This hotel is nearly 100 years old, so the facilities are a bit dated, but it's generally clean and tidy. Its best feature is the excellent location; it's very convenient to walk to major Midtown attractions and the subway. About 100 meters to the left when you exit the hotel, there's a fantastic Korean buffet restaurant.

Excellent service, generous desk staff allowed us to check in at 9am for no cost as the room was free, excellent room with great views. Right next to multiple subway stations.

Hotel with an excellent location and very friendly staff. A bit old and in need of renovation, especially the windows to ensure proper insulation from the cold; we had to keep the air conditioning on almost all the time to warm up the room. Generally I’d give a a 4/5.

It is a very basic hotel but very convenient if you want to take the train to other cities at Penn Station for a couple of days during your visit because they let you store your luggage if you return to NYC to stay there again.

We pleased with services at this hotel besides that it close the Penn station so I feel comfortable

The hotel location is quite convenient. It is easy to browse around the city. Recommended for young travelers who are seeking hotels that allow 18 years old to check-in.

The gentleman at the bar was amazing. Great conversation the food. Was great I got your hot wings and sweet potato fries. Front desk, staff overnight and day staff was amazing. Very kind.

It’s a good hotel to stay and the staff was very helpful. I was surprised that the manager of the hotel when I needed somebody to pick my bag he went and picked them himself so I thank him for that and that’s how managers should be always.

Free Wi-Fi was nearly impossible to access. $60 parking fee near criminal. Room was fine. Check in and out seamless.

The waiter in the restaurant on the first floor was very chatty and recommended us to eat crispy stake. We didn't rush out at night. January is the coldest time to go there, and the city is like snow.

I was recently in town for a 4 day conference. The team at Marriott were all very friendly and helpful. The hotel and adjoining conference center were a bit tricky to navigate on day one but the staff of the hotel patiently guided about 400 people to all of the event locations. The room was just fine - a few minor repairs/cleaning notes in the bathroom area but nothing egregious . I was a bit...

Visited this location for a business conference. The location is walkable to many restaurants and The Arch. The restaurant in the hotel serves great food and has nice servers. The room was clean, fresh, and modern with a great view of the City Museum and city skyline. The hotel is well kept and check in went smoothly. The conference facilities are well maintained and the conference lunch catering...

Hotel's location is good, near metro station, shopping center, Chinatown. Breakfast is just okay.

The hotel's location is great; it was very convenient for my nearby conference, and it's not far from the memorial parks. The area between the Washington Monument and the Lincoln Memorial is perfect for a run. Washington D.C. feels quite safe, so I didn't worry about getting around.

My husband and I take a trip together every year, and this year it was near New York. The hotel's location was excellent, not far from any of the attractions. We rented bikes for a day, which made getting around much easier and saved our legs!

The room was spacious and the location was good, so I was quite satisfied. The only thing is the high taxes, which need to be paid separately upon arrival.

Convenient location and very new room facilities.

The room was clean and tidy, and the location was excellent.

The carpet in the room was not clean.

My wife and I came the night before a comedy show. Unfortunately, the weather for the following day was going to be abysmal. My wife had booked this through a 3rd party as a gift for my birthday Months ago as a surprise and this was very unexpected. After explaining this to Maria C, the operator/res specialist, she went above and beyond to help us out. Extremely kind, professional and beyond respectful...

Once I was able to obtain the suite I was pleased with, the stay was excellent! However, I had to personally request the fiore suite in a high floor in the original tower because although that type of suite was available, they gave me a low floor at first. Customer service was exceptional. They were able to accommodate my request with understanding and kindness. They also offered me a late check-out...

The Borgata Hotel and Casino is a beautiful casino located off the boardwalk in a very nice serene safe area. The Borgata has a host of knowledgeable friendly staff and security, who are always ready to help meet your needs. My family and I stayed in on the classic Borgata side of the hotel. The Borgata does has a beautiful renovated MGM tower as well. On the Bogata side, their hotel rooms are a little...

We had such a wonderful weekend getaway at The Borgata during the Christmas season! The entire property felt festive and magical, beautifully decorated and full of holiday spirit. The Christmas show was truly lovely, fun, well-done, and perfect for getting everyone into the holiday mood. The restaurants were outstanding with incredible food, great service, and plenty of options for everyone in our...

I've been staying here for the past 3 years one weekend a year for a workplace christmas party and its always a blast. The lobby bar is a lot of fun with amazing live music. The drinks were always made right and the steak dinner is always delicious in the casino. Slot machines are always fun and you can't beat that smoking section in case you didn't want to go outside for a smoke. I can't wait to go...

The hotel's location is excellent, and it has a very upscale and grand atmosphere. The staff are incredibly friendly and welcoming. The views from the top floor, overlooking the surrounding area, are absolutely spectacular!

Everything was perfect except the daily parking fee is crazy. It is like $70 per night. Also, I used their laundry credit to clean my trousers, but they charged me $9.75 as a service charge. So, please don’t get fooled by the free credits that this hotel provides.

The room was nice, and the location is right in the city center. However, for a big InterContinental hotel, there wasn't a single person at the front desk who spoke Chinese, which made communication very inconvenient. Also, what they called 'breakfast included' actually meant a breakfast with a limited allowance.

The environment and location were great, but the room itself was severely lacking in amenities. There wasn't a single plate or cutlery set, and the mini-fridge was completely packed with items for sale, making it impossible for guests to use. Forget about storing milk, fruit, or anything else. This definitely needs improvement; in today's highly developed tourism market, who would pay exorbitant hotel...

The takeout on the first floor isn't managed by the hotel, and it got taken. The room cleaning is usually just okay. The lights, toilet floor, and everything else look old, rusty, and discolored. Plus, if you're on a different floor, you have to take two elevators.

I stayed for five days! One day I left early and forgot to leave a tip. As a result, nothing in the room was replenished. On subsequent days, they didn't restock coffee or mineral water (even though I left a tip every day after that). They charged us $7 a bottle for mineral water. On the day I didn't leave a tip, they even charged us for items from the mini-bar that we didn't consume, like chocolate...

They upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft...

We had a great time we were at the bite of Seattle and we thought we stop over on your property for the evening within the night and we ended up at Demetrius Jazz Alley and had a great time there dinner just a wonderful experience sunny the beds are wonderful so thank you very much 

Everyone was so friendly but your concierge Ted was amazing

The room is large and spacious, with good lighting on the high floor, and you can clearly see the nearby street view and the seaside. The bed is large and comfortable, and the sound insulation is good. The location is close to the attractions, convenient for walking, and the monorail is only a three-minute walk away, which is suitable for travelers who do not drive.

The hotel is conveniently located, just a few minutes away from the light rail and monorail stations, and is very convenient to the airport and the Space Needle. The hotel facilities are average, but the beds are comfortable. All the hotel staff are very friendly. Because the hotel is on the roadside, it is relatively not so quiet. But the location and service are worth choosing.

The hotel is in a great location with convenient transportation. You can walk to anywhere! The environment is nice, clean and tidy. Although it is an old hotel, the rooms and bathrooms are not small, and the view from the room is also nice (2336), especially at night. The service attitude of the staff is quite good, and the app used to call a car is also good (Uber), and it arrives very quickly after...

Lovely stay at the JW Marriott Desert Springs Resort & Spa. The property was gorgeous! Palm trees and beautiful water everywhere. They even have flamingos out by the front of the resort. Our room was comfortable with a balcony view so we got to take it all in for the 2 days we were there over the Easter weekend. Highly recommend!

When you call front dest, I have waited for a long time.

We stayed here because of Coachella. The environment is great. The golf course is in the entire resort. Because the music festival ended late, the hotel specially prepared supper for everyone to buy, which was very considerate. The corridors and rooms are obviously old, not worth the price. Overall it's OK.

Small room, ugly room, septic truck pumping sewer till 2am by our room. Noise and smell. First stay and maybe last

This hotel was a joy. The staff went above and beyond to make my stay enjoyable.

Beautiful resort with onsite dining and pool. Room and outdoor areas were clean.

Nice 4* hotel closed to popular Times Square and Hard Rock cafe with easy access to lots of food and amenities. City Subway is just 2mins walk from the hotel lobby Helpful staff and room is comfortable and clean Got free pass for general admission fo American Museum of Natural History Will stay at this Westin again in next visit to NY

The location is perfect. Just walking distance around times square. Food and bakery surrounding the hotel. Very convinient. Will come again next time

Very convenient location, comfortable rooms, and lots of Chinese restaurants nearby.

We booked a room with city view. They gave us a room with window and there was no city view. Something blocked our window view and they did it on purpose. They usually give trip.com or *********** customers on the same floor which blocks the window and blocks the city view.

Overall, it was good. I asked for some amenities once, and though they promised to send them up, they never arrived. The location was very convenient for getting around.

Good service, clean rooms. The area is bustling with shops and restaurants, and it's just a block from Times Square.

We love Westin. Great location and walkable. The view of the Ferris Wheel and Spheres are awesome

Hotel was nice, but where we were situated it was very loud and could hear the people talk as I walked by. Could not sleep very well!

We really like the bed (very comfortable) Pillows very, very nice for our taste Hotel amenities like the bar for drinks and the restaurant for breakfast and lunch! We really enjoyed our stay! Deeply Grateful!

In town for a show at the sphere and this hotel was super convenient and within walking distance. Friendly staff, they even found a curling iron that I had lost. My only complaint was that you have to pay to park. However it seems that is becoming the norm at most hotels these days.

Conveniently close to all the action on the *****. Lovely quiet pool, all the amenities, and great view of The Sphere!

Truly an extraordinary experience. Everything exceeded expectations, from the exceptional food to the outstanding service provided by Ari. I want to express my gratitude to Ari for ensuring my visit to the bar was highly enjoyable. I hope to encounter more employees like Ari, who are exceptionally friendly and skilled in service. I will definitely be returning, and I highly recommend it.

This hotel offers great value for money in the heart of the Las Vegas Strip. The rooms are spacious and comfortable, and it's easy to grab a quick meal downstairs. It's also a short walk to Caesars Palace and the Sphere, making it perfect for business travelers!

Cleanliness: They don't proactively clean every day, but the room facilities are still decent. Ambiance: Extremely convenient. Flamingo is right across the street, and it has a strip with plenty of food and drink options. Service: Many say it's bad, but I found it to be quite good. I encountered a slightly heavier-set staff member. The first time, I booked a suite. It was too big. The next day, I...

The facilities are complete and the location is good, making it convenient to get to all the attractions in Las Vegas.

Booked a 'run of the house' room, and to my surprise, they gave me a huge suite! That was a pleasant surprise. The environment is really nice, and it's super close to major attractions like the Bellagio, The Venetian, and the Eiffel Tower. You can get out and about very quickly.

Check-in and check-out are self-service. The hotel elevators don't require a key card to operate, which feels a bit unsafe (?). Downstairs, there's a strong smell of smoke. You can walk directly to the neighboring Paris Hotel. The room was better than I expected, quite spacious and not particularly old. This room type is supposed to have a view of the Sphere, but the room I was assigned was on the...

Hotel room and property was great! Check-in experience was not good as it took an hour of waiting in line, then the express check-in kiosk wasn’t working for my reservation so I had to stand in another line to get a front desk clerk to assist with the room keys. Property was decorated nicely for the holiday season.

The hotel's location is great, near Times Square with multiple subway lines. However, the room assigned by the front desk was in a terrible spot, facing another room's outdoor AC unit. On top of that, the indoor AC unit was very noisy, so much so that I had to turn it off to even attempt to sleep. The hotel's room service was also mediocre; they always forgot something, like disposable cups, or they...

Located in Times Square, it's a pleasant walk to Central Park and the Metropolitan Museum of Art. The rooms are a bit small, and breakfast is grab-and-go with three vendor options. I recommend Carve at the intersection of 47th Street and 8th Avenue for more choices. They also offer complimentary red and white wine every Tuesday and Friday from 5-6 PM. Pictures 4 and 5 are from Bond 45.

Employees were not accommodating especially at the front desk.

The hotel is quite old, but given its prime location right next to Times Square, you can't really complain too much. However, the large industrial fan from the adjacent building right outside my room was incredibly noisy.

Great hotel with great location

Room was quite small and basic, and walls were thin. Staff was very helpful. There is no on site restaurant except for the steakhouse so it was not an option for my 15 night stay to dine there every night. Great location near to Central station. Overall, it was a pleasant stay.

Right by the sea in a safe, quiet area. The room is a bit small, good for business trips. The biggest advantage is the location.

The hotel facilities are complete, the rooms are spacious and bright, and the location is excellent.

The room was clean and tidy. The front desk service was friendly, but they didn't proactively inform me about breakfast, points, vouchers, etc. Many staff members were very enthusiastic, offering to help with luggage and open doors.

Location and View is super good ! The best service we got in the U.S.

It was nice and clean. Staff were very friendly and polite. I think it lives well to Hyatt brand.

There are no slippers provided. Some noise was heard during the day at the room.

Atlantis has everything and it is very clean and good.

Since I was snowed in with my granddaughter, Mr Hernandez in hotel services, provided us with exceptional service and care. I didn't have a reservation but he was a lifesaver. Also the rooms were luxurious and my granddaughter was so happy to spend time in the fun arcade. The Manhattan deli was great! My favorite place will always be Atlantis!!

The Atlantis Casino Resort Spa is one of our favorite hotel and casino destinations in Northern Nevada. We don’t visit as often as we used to, but it’s always such a wonderful experience when we do. What truly stands out is when employees remember you — even after many months. Meagan is fast, friendly, and provides excellent customer service! She not only remembered my face, but even my drink order...

Atlantis Casino Resort Spa is absolutely top-tier. From the moment you walk in, everything feels upscale, clean, and well run. The rooms are comfortable and spotless, the casino floor is lively without feeling overwhelming, and the restaurants are outstanding with tons of great options. Staff throughout the property are friendly, professional, and genuinely helpful. Whether you’re there to gamble,...

Atlantis Casino Resort Spa in Reno delivers a polished, comfortable stay that blends entertainment, relaxation, and convenience under one roof. The rooms are modern, clean, and well‑equipped with essentials like a coffee maker, iron, and strong Wi‑Fi, making them ideal for solo travelers or business guests. Upper‑floor rooms offer impressive city or mountain views, adding a nice touch to the overall...

Nice property! Stayed here for a week during a recent conference. Comfortable clean rooms, great service, convenient location & nice food options. Has a walkway that connects to convention center. Smoking on main floor can be overwhelming...maybe a better ventilation system is needed? Great that they offer airport shuttle. Would stay here again if I return to the area.

Good for resting near the airport, very good and helpful service

The Hyatt Regency has a great location next to DFW terminal C. They have a shuttle bus to take people to the other terminals. It does get noisy from people in the hallway. However, it was clean and comfortable.

The experience was decent for transfer overnight. Location is convenient, but price is high if just for location sake. Other hotels are maybe 1/2-1/3 of the price and provide shuttle bus. However, the staff was very nice and friendly. They even helped me finding something I forgot in the room, so my husband could pick up days later, I appreciate that!

It was ok , poor value as very expensive  Given a disabled room - bit weird but clean  Lot of construction going on so impossible to sleep past 7am Housekeeping far to eager to get in 8 am and 9 am I mean please check out is 12 !!!!

Very good hotel clean and spacious convenient airport location with frequent shuttle service. Will stay again.

If you want to walk to the hotel, it is connected to the Terminal only via parking lot. We had to walk up and down the stairs. Otherwise, the hotel was clean and people were helpful and polite.