Zara Hotel
🌍 Bulgaria, Bansko, 42 Yavor Street
● Center: 980 m
🧭 Coordinates 265 BGN
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Rooms and prices
2 guests
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Standard Double room
Wireless internet, minibar and shower
Beds:
160 $
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Run of House
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Standard room
Private bathroom
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Standard room with balcony
Private bathroom
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2 Bedrooms Standard room
Private bathroom
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Standard Single room
Private bathroom
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Standard Double room with balcony
Shower and private bathroom
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4 x
Standard Quadruple room
Private bathroom
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Superior room
Private bathroom
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Superior Single room
Private bathroom
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4 x
Superior Quadruple room
Private bathroom
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Deluxe room
Wireless internet, minibar and shower
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Deluxe room with balcony
Private bathroom
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Deluxe Single room
Private bathroom
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Deluxe Double room
Wireless internet, minibar and shower
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Deluxe Double room with balcony
Private bathroom
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2 Bedrooms Deluxe Double room
Private bathroom
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4 x
Deluxe Quadruple room
Private bathroom
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Luxury room
Wireless internet, minibar and shower
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2 Bedrooms Luxury room
Wireless internet, minibar and shower
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6 x
2 Bedrooms Luxury Sextuple room
Wireless internet, minibar and shower
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Suite
Private bathroom
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Suite with balcony
Private bathroom
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1 Bedroom Suite
Private bathroom
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1 Bedroom Suite with balcony
Private bathroom
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3 x
1 Bedroom Triple Suite with balcony
Private bathroom
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4 x
1 Bedroom Quadruple Suite with balcony
Private bathroom
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1 Bedroom Double Suite with balcony
Private bathroom
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Apartment
Wireless internet, minibar and shower
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1 Bedroom Apartment
Wireless internet, minibar and shower
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1 Bedroom Apartment with balcony
Private bathroom
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2 Bedrooms Apartment
Private bathroom
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3 x
2 Bedrooms Triple Apartment
Private bathroom
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4 x
2 Bedrooms Quadruple Apartment
Private bathroom
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Double Apartment
Private bathroom
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1 Bedroom Double Apartment
Private bathroom
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2 Bedrooms Double Apartment
Private bathroom
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Standard Apartment
Private bathroom
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1 Bedroom Standard Apartment
Private bathroom
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Superior Apartment
Private bathroom
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Studio
Private bathroom
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Cottage
Private bathroom
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Description
Modern hotel with comfortable and cozy rooms. Quality service and all amenities to invigorate travelers like families with children and for young people.
Location: Bansko, 161 km from airport Sofia, 400 metres from the gondola lift station, 500 m from the city centre.
Consists of one 5-storey building.
The hotel has 89 rooms.
On the hotel territory: Shuttle to the ski lifts free, 1 indoor swimming pool, 1 outdoor pool, free Parking (guarded chargeable), Laundry chargeable, restaurant, 2 bars, fitness centre, beauty salon, Spa, ski closet, conference room
Attractions: games room, massage charge, sauna/banay, Jacuzzi, table tennis, dart Board, fitness, bike, horse riding
For children: children's Playground, games room, animation, children's section in the pool
With a stay at Hotel Complex Zara Bansko in Bansko, you'll be within a 15-minute walk of Bansko Ski Resort and Paisii Hilendarski Historical Center. This family-friendly hotel is 0.6 mi (1 km) from Bansko Gondola Lift and 0.7 mi (1.1 km) from Vihren.
Mini-hotel opened in 2014. The distance to ski lift is 6 min.
The distance to the nearest airport is 161 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Full English/Irish, Kosher, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Newspapers
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
Rooms
- Bridal suite
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Trouser press
- Fridge
- VIP room amenities
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
Accessibility
- Accessibility features
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Breakfast/lunch to go
- Packed Lunches
- Kettle
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Russian
- English
- Italian
- French
Recreation
- Bike rental
- Barbecue grill(s)
- Billiards
- Hiking
- Entertainment
- Fishing
- Barbeque
- Sun Deck
- Ping-Pong
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Beach facilities
- Seasonal outdoor swimming pool
- Beach/pool towels
Business
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Horse riding
- Darts
- Cycling
- Boating
- Table Tennis
- Fitness facilities
Beauty and wellness
- Baths
- Massage
- Health club
- Steam room
- Beauty services
- Sauna
- Spa
Kids
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
Winter sports
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Skiing
- Ski school
Pets
- Pets Not Allowed
Street view
Video: ULU RESORT HOTEL ZARA KONSERİ
Map
Reviews
09.12.2025
The first room we were given reeked, you couldn't stay more than 30 seconds in there with the windows closed and the hotel manager treated us like we were crazy telling us that it is the best room in the hotel and he is staying there when it is available. Don't stay in room 1202. The breakfast is the same every day and the pancakes are always undercooked. Dinner is pretty divers, they try their best to make a pretty well rounded menu, but it is not the best. We wanted to throw my father a party, talked to the ladies at the reception and we got the answer from the manager after we inquired a second time. The answer was that we could have the celebration in the restaurant, with 20 people max (we were a group of about 30 people), the alcohol fee would be 20€ per person without the beverages included and the cake would be 50€. We decided to have a smaller get togather in our room, but due to the thin walls, one of the other guests came to us at about 8:30 pm to ask us to be quiet so they could rest (they were at the oposite end of the hallway). One of the shuttle bus drivers wasn't paying that much attention during the short ride to the gondola and hit a few cars. The distance from the hotel to the city center was quite big so we mostly stayed in the room after we came from the slopes or dinner. It wasn't a pleasant experience overall, would not recommend. We have been comming in Bansko for at least 6 years, but never stayed in such a bad place.
31.07.2025
If you are not planning to eat at the restaurant then don't come here,since there is nowhere to eat at the room and even if you paid for the restaurant it's pretty expensive
05.01.2025
Overall I can say that it was OK.
The staff was very nice.
The room: it was clean, spacious, and it was very warm. Also the bathroom was spacious and we had hot water at anytime of the day or night.
The food & serving: morning & evening we had buffet. A lot of cold cuts and types of cheeze , olives, cereals with milk, fruits etc.
What we did not liked:
- the food was not very tasty.
- there was just one meat dish among all the types of food. We never had any grill meat.
- the festive New Year's Eve food was poor, tasteless. We would have prefered if they had left the buffet instead of what we had received...
- the walls were very thin and we could hear every sound on the hallway, every door, every discussion, etc.
The staff was very nice.
The room: it was clean, spacious, and it was very warm. Also the bathroom was spacious and we had hot water at anytime of the day or night.
The food & serving: morning & evening we had buffet. A lot of cold cuts and types of cheeze , olives, cereals with milk, fruits etc.
What we did not liked:
- the food was not very tasty.
- there was just one meat dish among all the types of food. We never had any grill meat.
- the festive New Year's Eve food was poor, tasteless. We would have prefered if they had left the buffet instead of what we had received...
- the walls were very thin and we could hear every sound on the hallway, every door, every discussion, etc.
16.09.2024
A couple of hours’ drive from Sofia in the very picturesque town of Bansko, the hotel has ample parking space and is vary easy to get to. Staff, more specifically reception, restaurant and servicing are very courteous and kind. Having mentioned the restaur, the variety and quality of the served food items are well within and possibly exceeding its category. Well done!
10.08.2024
WARNING‼️ Hotel not like described. Very dirty and hazardous! We checked into the room and the toilet was making constant noise, after complaining we thankfully got a new room. The pool was not included in the price although on the website the pool and spa are mentioned separately and in the description it says only the spa costs extra, this is not the case! We decided to purchase a day pass for breakfast, swimming pool and spa for 60 Leva. Which was a big waste of money! First of all the breakfast was disgusting, very little options and the worst coffee and juice I've had in a Hotel. Second, the spa was a big disappointment. The tiles are loose, the wood is rotten and electrical wires hanging loose inside the pool. Also the pools are dirty with sand on the bottom and broken/loose tiles everywhere. Third, the cleaners don't do their job well, the first time we were still in the room when she tried to enter and we said don't come in. After that we hung the sign on the door to get our room refreshed with new towels and sheets. The only thing she cleaned was 1 bottle and she took out the trashcan, no new towels or sheets... Very disappointing for a 4 star hotel!!!
29.04.2024
The hotel was great, rooms were big and clean. Reception service was awesome. There was also a nice hike just 3km away to the local lake. I would only love for the spa and pool to be improved a bit.
24.01.2024
WARNING 🛑 Big scam! Fake description with clear lies! 1- There is no wellness included in the price! 2- no gym or fitness center just a small store room for two completely damaged machines! 3- the most important! Extremely bad tread, rude and arrogant supervisors and managers and if you try to look for your rights they’ll try to kick you on the street and 100% no refund! they even dared to call us to threaten us over the phone!
23.01.2024
My impressions were good at first until I arrived, then I start the day there without hygiene, without shampoo, without many necessary items that every cheaper hotel has, for 2 days the room was not cleaned, the children played continuously and at the end they want to bill us for a part which according to them the children smeared, which we cleaned ourselves with water, then the responsible staff accused us that we took the towels, I do not recommend this hotel at all, the food is not good at all 0000 !!!
21.01.2024
An amazing holiday for the price, loved all the facilities, the barman was very helpful and would stay open until we were finished. great place to go for an affordable ski holiday. The staff were very smiling and friendly. The rooms are very nice, very clean. Our room was big, with mountain view. The Spa facilities are clean and there is everything which you can enjoy. Free shuttlebus to gondola several times per day.
06.01.2024
Not very clean, average food, average, unorganized and disinterested staff, unorganized parking lot, the spa area is outdated and very small (the pool is really small and the water in the jacuzzi not very clean, they have 2 saunas and one of them was not working), they don't really have gluten free options ( we asked gluten free & vegan and all they could provide was some gluten free bread), the rooms are large , but the bathroom is outdated ( they still have shower curtains) and is not very clean! From a 4 star hotel I would expect more!
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Frequently asked questions about Zara Hotel
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Run of House, Standard room, Standard room with balcony, 2 Bedrooms Standard room, Standard Single room, Standard Double room, Standard Double room with balcony, Standard Quadruple room, Superior room, Superior Single room, Superior Quadruple room, Deluxe room, Deluxe room with balcony, Deluxe Single room, Deluxe Double room, Deluxe Double room with balcony, 2 Bedrooms Deluxe Double room, Deluxe Quadruple room, Luxury room, 2 Bedrooms Luxury room, 2 Bedrooms Luxury Sextuple room, Suite, Suite with balcony, 1 Bedroom Suite, 1 Bedroom Suite with balcony, 1 Bedroom Triple Suite with balcony, 1 Bedroom Quadruple Suite with balcony, 1 Bedroom Double Suite with balcony, Apartment, 1 Bedroom Apartment, 1 Bedroom Apartment with balcony, 2 Bedrooms Apartment, 2 Bedrooms Triple Apartment, 2 Bedrooms Quadruple Apartment, Double Apartment, 1 Bedroom Double Apartment, 2 Bedrooms Double Apartment, Standard Apartment, 1 Bedroom Standard Apartment, Superior Apartment, Studio, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Does Zara Hotel have a pool?
Yes, Zara Hotel has a swimming pool for guests.
Are pets allowed at Zara Hotel?
Yes, pets are welcome at Zara Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Zara Hotel serve breakfast?
Yes, Zara Hotel serves breakfast for guests. Breakfast options include Continental, Full English/Irish, Kosher, Vegetarian style.
What’s the cancellation policy at Zara Hotel?
The cancellation policy at Zara Hotel depends on your room type and booking terms.
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