Spa-Hotels in Suzhou

Decided last minute to take the kids to Suzhou, and after a lot of searching, I settled on the Hilton. Although it was pricey, the service, environment, and facilities lived up to the big brand name. The breakfast had a great variety, and the hotel's pool, gym, and other amenities were all excellent.

The room was spacious and spotless, equipped with a large fridge, induction cooker, and microwave. There are plenty of restaurants and snack bars nearby, plus a gym. It's right next to the subway station, making it incredibly convenient to get around, with direct access to Suzhou Center, Pingjiang Road, and more.

We booked this hotel because it was close to where my child had a competition, which was very convenient. The room overall was pretty good – clean and with excellent soundproofing; you could barely hear any noise from outside. The breakfast was also quite substantial. After checking out, we were even given a parking voucher for the underground parking garage. Overall, I was quite satisfied with the...

I came to Suzhou for Liu Yuxin's Xanadu concert, and the hotel was very conveniently located near the Olympic Sports Center. The front desk upgraded me to a one-bedroom suite, which was very spacious with excellent facilities. The concierge staff were also very helpful.

I was a bit worried after seeing a few negative reviews before arriving, but everything went smoothly from the moment I checked in. The hotel environment is top-notch, and the staff are very welcoming. I was traveling with my child this time, so I chose a one-bedroom suite. The room was on the other side of the hotel, part of the extended stay section, and it was incredibly quiet and spacious. I was...

I came to Suzhou for Liu Yuxin's XANADU 2.0 concert. I chose Hilton because it's a well-established brand and not far from the Suzhou Olympic Sports Centre, which proved to be the right decision. I was very satisfied with the environment, service, and comfort. As soon as I arrived, hotel staff helped me with my luggage from the car, and then again when I got to my room. They also greeted me every time...

The duty manager, Manager Zhao, contacted us even before check-in. He arranged a Hoopoe-themed room for us this time and informed us of the check-in details. On the day of arrival, he contacted us in advance to greet us at the main entrance and helped with our luggage. The room came with a special telescope, Hoopoe-themed cushions, and bird-related decorations. My child loved it, and we'll definitely...

April, the most beautiful time of year, and I took advantage of a rare opportunity to travel. A huge thank you to Liu Qin, our guide from the hotel, for making this trip so special. She proactively added me on WeChat and thoughtfully helped us with directions, recommending nearby attractions and delicious food. When we arrived, a lovely young lady named Zhang Ting greeted us warmly, showing us to our...

The room was very clean and tidy, and the environment was exceptionally good. It's right by Tongli Lake. The hotel itself is a Suzhou-style garden, and it's beautiful to walk around in spring. The photography service they partnered with was also excellent.

The newly renovated Tongli Lake Hotel is truly a breath of fresh air (I've stayed here before). From the front desk staff to the service personnel, everyone was courteous and polite, embodying the service standards of a five-star hotel. The breakfast is rich and highly recommended!

The environment is beautiful, the rooms are clean, and the service is excellent, making you feel right at home. I look forward to staying here again next time I have the chance.

Our stay at the hotel was fantastic! The environment was serene and the place was spotless, making it perfect for a family vacation with kids. The complimentary travel photoshoot offered by the hotel was a great bonus; the photographer was incredibly nice. We'll definitely be back!

Cleanliness: Very clean and tidy. Environment: Great location, and convenient parking. Service: Attentive service. Facilities: Well-equipped.

The room was spotless and the bedding was super comfy. Breakfast was great too! After eating, we went for a stroll around Baodai Bridge Park, walked along the ancient bridge, and took some photos.

The hotel is grand, the rooms are clean, the environment is beautiful, and the service attitude is excellent. The facilities are complete, and the hygiene and cleanliness are well-maintained.

Very close to Wuyue Culture Museum, about a 10-minute walk through the park. Also very close to Baodai Bridge, roughly a 10-minute walk. The hotel upgraded our room type, it was clean, and had a great view!

Arriving at Suzhou Baodai Bridge International Hotel by car, I was shocked by its grand venue and majestic momentum. The suite I stayed in was spacious and elegant, with double beds and a large living room. Each area has a balcony, and the lighting and ventilation are excellent. Looking down from the balcony, the Grand Canal is picturesque day and night, and the view is extremely wide. The breakfast...

The front desk staff were very welcoming, and I got upgraded to a suite. The room was spacious and comfortable, with elegant decor. Breakfast offered a great variety, and the hotel's proximity to the canal was a bonus – perfect for a pleasant stroll along the river.

Absolutely amazing!!!!!! The location is superb, and the front desk service is top-notch. They even upgraded us to a lake view room when one was available, which was absolutely stunning!! After staying here, I'm already planning my vacation for next year to come back! Truly breathtaking. If you're coming to Suzhou, especially to Jinji Lake, the InterContinental is definitely worth it!

This view alone is worth the trip! Whether it's for a romantic anniversary, a family vacation, or a business trip, this is the best choice in Suzhou Industrial Park. I highly recommend booking a high-floor lake view room; it's absolutely worth every penny. I'll definitely be staying here again next time I'm in Suzhou!

Fantastic location with unbeatable lake views, right opposite Suzhou's iconic 'Big Trousers' building. The night views are stunning! It's super convenient for boat tours from the pier and lakeside strolls. The room was spacious, clean, and comfortable. The Michelin-starred Chinese restaurant served excellent food, and the overall hotel service was great. I'll definitely be back!

This hotel is perfect for a staycation! It was my birthday, and the hotel thoughtfully upgraded me to a lake-view room where I could see the Jinji Lake Ferris Wheel and the beautiful lake. The view was absolutely stunning. The complimentary birthday cake from the hotel was also delicious. Additionally, the hotel boasts three Michelin/Black Pearl-rated restaurants. The Chaoshan cuisine on the top floor...

The room was a little dated but very clean. The service was attentive and thoughtful. Breakfast was also plentiful, and the view was exceptional – truly a prime spot. In the evening, you can take a walk near Jinji Lake, where the air is lovely, and there are plenty of places for shopping and dining nearby. I'll definitely stay here again next time I'm in Suzhou.

The room was spacious and clean, though the facilities were a bit dated. The service was great, and the surrounding area is excellent, with the Ferris wheel and Moonlight Wharf nearby, and plenty of dining options. I'll definitely book the InterContinental again next time I'm in Jinji Lake.

The Kempinski Hotel Suzhou Jinji Lake was a perfect experience! A big thank you to Guest Relations Yolanda for her thoughtful service. Communication was smooth throughout, and the service was excellent, making for a fantastic stay. Definitely five stars, and I'll be back!

The hotel's scenery is excellent, and the apartment-style room is perfect for families traveling with children. I could work in the living room with the door closed, so it didn't disturb the kids sleeping in the bedroom. The large lawn was fantastic. Yolanda provided warm and thoughtful service, and she was very quick to respond to my questions on WeChat.

The Capybara King Room was great! It had a projector with mini-games, which my child absolutely loved. The room also came with kid-friendly amenities like a step stool for the sink, a toilet seat, a children's toiletries set, and cartoon bedding. There's an indoor play area and an outdoor activity zone, and the lake view is beautiful! Yolanda from Guest Relations contacted me a day in advance and provided...

This hotel is nestled between Jinji Lake and Dushu Lake, both of which are expansive and impressive, surrounded by lush green lawns. The hotel boasts excellent facilities and a wide array of family-friendly activities. The pool is spotless and larger than those found in other five-star hotels. The Munich beer is a unique highlight. Facilities: Excellent Cleanliness: Spotless Environment: Beautiful...

Arrived quite early in the morning and checked in quickly. I think they upgraded our room for free because we had elderly people and children with us, and they even installed bed rails. The hotel environment is great, and the kids' activities were really fun; my children had a blast. Even though the hotel is a bit older, you can tell they put a lot of thought into the facilities, and everything is...

They kindly upgraded me to a lake-view suite, and the three-sided lake view was indeed stunning. The room itself was incredibly spacious, with three open-plan areas. However, it rained for three consecutive days, and the room lighting was dim. Combined with its vastness and being at the end of the corridor, I was spooked for three nights straight and couldn't sleep well. Since the hotel was fully booked...

I chose Crowne Plaza Suzhou for my birthday. Before check-in, Carrie messaged me and arranged a wonderful lake-view room, which I loved. She patiently answered all my questions. The room was fantastic, offering beautiful views of Jinji Lake and the Gate of the Orient. I was also pleasantly surprised by a special birthday card she arranged for me. Thank you, Carrie and Jessie! ❤️ The hotel's location...

Staying at the Crowne Plaza Suzhou was an experience beyond my expectations! The hotel boasts stunning views of Jinji Lake. Staff members Labelle and Layla provided meticulous and thoughtful service, making my entire stay, from check-in to check-out, incredibly pleasant. The room was spacious and comfortable, and the bedding was especially soft, ensuring a great night's sleep. The breakfast buffet...

This trip exceeded all my expectations, I'm incredibly satisfied! Even though Ctrip customer service didn't fully communicate my requests, the hotel was very generous. They upgraded me directly to an executive lake view room, which instantly elevated the whole experience. Getting an upgrade, especially to such a great room type during a holiday, is truly rare. The room offered views of both the lake...

I stayed at the Crowne Plaza Suzhou during my trip to Suzhou, and the experience was absolutely fantastic! The hotel is right by Jinji Lake, which was perfect for evening strolls, and it's also close to Suzhou Center, making getting around super convenient. The room was clean, the bedding was soft and comfortable, and the hygiene was impeccable. All the staff were incredibly friendly; Jessie and Layla...

I booked a lake view room in advance and Layla helped me arrange a room that I really liked. The hotel's location is excellent, making it very convenient for shopping and dining. It's only a 5-minute walk to the "Big Trousers" (CCTV Headquarters building), which is super handy. The hotel has many restaurants, including a seafood hotpot, which is quite good. The breakfast area is also lovely, and the...

Our stay was upgraded to a suite for free, which made the experience absolutely fantastic! The hotel's cruise ship theme is incredibly atmospheric, and the nautical decor in the lobby was striking. The upgraded suite was spacious, offering a superb 270-degree view of Jinji Lake. Watching the Ferris wheel turn during the day and enjoying the night view of the Gate of the Orient in the evening was incredibly...

The moment we stepped into the hotel lobby, we were enveloped by that signature elegant fragrance, instantly bringing a comforting sense of returning to a familiar place. The butler service at Shangri-La Suzhou Yuanqu is outstanding; warm, thoughtful, and meticulous. From the attentive guidance during check-in to their prompt responses to our needs, my companions and I were full of praise, unanimously...

I specifically booked two rooms at the Shangri-La Hotel on Tayuan Road for my clients this time, and they reported that the overall experience far exceeded their expectations, perfectly balancing the professionalism and comfort needed for business接待. The hotel lobby is grand and elegant, and the service team is professional and efficient, making the check-in process very smooth. Both rooms were spacious...

Choosing Suzhou Shangri-La in the peak of summer was a great decision, balancing comfort with an excellent experience. The hotel's overall ambiance is elegant and grand. The public areas blend modern minimalism with traditional Jiangnan elements, and the attention to detail truly shines through. The guest rooms are well-designed, with soft and comfortable bedding and excellent soundproofing. On summer...

Staying at Suzhou Shangri-La in the summer was a wonderfully comfortable and pleasant experience. The hotel is ideally located on Shishan Road, right in the heart of the city, offering both convenience and a peaceful escape from the hustle and bustle. My room was on a high floor with expansive views; the panoramic window perfectly framed the summer cityscape and distant green mountains. The excellent...

Staying at the Shangri-La Suzhou in summer was a well-rounded and excellent experience. The hotel facilities are comprehensive and well-maintained. The lobby is spacious and bright, and the guest rooms feature a thoughtful wet/dry separation in the bathroom. The toiletries are consistently good quality. From the high floor, the view is outstanding, offering a panoramic city vista that's especially...

Staying at Suzhou Shangri-La in the summer was a comfortable and hassle-free experience. The hotel is located in the heart of the New District, with the subway right around the corner, making it incredibly convenient to get to Shiquan Street. On summer evenings, a walk there is delightful – the old street is shaded by plane trees, and a cool breeze from the river creates a wonderful atmosphere. The...

Our family chose to stay at W Suzhou this time. The hotel's location is excellent, connected to a shopping mall, and it's very convenient for taxis and has a subway nearby. The room arrangement was great; Heidi thoughtfully arranged a high-floor room with fantastic views. The only thing was that the air conditioning felt a bit cold at night, but after providing feedback to the hotel staff, we received...

Allison at the front desk provided warm and thoughtful service. The hotel's location is excellent; you can directly access Suzhou Center Mall from the third floor, making dining and transportation incredibly convenient.

I'm back in Suzhou again, and this time I booked the W. I won't even mention the hardware; even though the hotel is a bit older, it's still well-maintained. The main point is to praise the service. From check-in to check-out, all the staff were incredibly friendly and enthusiastic, creating a great overall atmosphere. A special thank you to Claire; you could feel that her service throughout was genuinely...

Right next to Suzhou Center, with Jinji Lake visible from the window, the location is excellent with great transport links and beautiful scenery. While the hotel facilities aren't brand new, the service is outstanding. I'll definitely be back.

The W Hotel boasts an excellent location, with a shopping mall right outside, making dining and entertainment incredibly convenient. It's great value for money for a weekend getaway to Suzhou with kids. The swimming and fitness facilities are comprehensive, and you even get a lake view.

We chose the two-bedroom lake view apartment at W Suzhou! The two-bedroom, one-living room layout is perfect for families, offering spaciousness, good ventilation, and reasonable division of areas for excellent privacy. Our family felt comfortable and at ease. The panoramic floor-to-ceiling windows throughout the apartment offer an absolutely stunning, unobstructed view of Jinji Lake. Special thanks...

My stay at Hyatt Regency Suzhou was absolutely fantastic! The location was convenient, the room was clean and comfortable, and the facilities were excellent. The overall service was professional and incredibly attentive. A special shout-out to Cindy, who was incredibly warm, thoughtful, and went above and beyond to make me feel at home throughout my stay. I was completely satisfied with everything...

The environment is pretty good, and the air conditioning temperature was just right, making it comfortable. They have bidet toilets. They also helped me arrange a quiet room on a high floor. It's close to the subway station. If I go to Suzhou again, I'll definitely choose Hyatt.

This is a quiet hotel with complete amenities. The location is convenient, just a five-minute walk to Eslite Bookstore, and the Line 1 subway station is right downstairs, making it easy to get anywhere.

The hotel environment is quite good. A butler will proactively add you on WeChat to understand your booking needs beforehand. My booking request was for a room on as high a floor as possible, and Butler Cindy pretty much granted every request. Communication was very pleasant. I'll choose this hotel again next time I visit Suzhou.

I had a great stay at the Hyatt Regency Suzhou, and I have to give Cindy a five-star review! When I was checking in, she proactively asked about my needs and thoughtfully upgraded my room. She also kept track of the small details for my extended stay and was incredibly quick to respond to any issues. My experience was absolutely fantastic. Next time I'm in Suzhou, I'll definitely choose the Hyatt again...

The hotel's location is super convenient, right next to the subway entrance, and surrounded by many well-known restaurants. The accommodation itself is quiet and clean, and the breakfast is plentiful. My absolute favorite is the hotel's pool facilities, especially the unique soaking tubs, large sauna, and the peaceful relaxation room where the essential oil scent helps you drift off to sleep. Definitely...

Highly recommend !!! Worth it !!! I'd come back to stay here again if there's chance

Great hotel. Will 100% return to stay here again If I’m back. Design of the hotel is great. I like the fact that I can go to panman just beside. Also went for breakfast and there’s fantastic choices

I found the environment to be comfortable in all aspects, but the service really fell short. A big plus for the concierge who opened the car door and helped with luggage upon arrival, but that act of service unfortunately set a high expectation. Upon reaching the front desk for check-in, the unprofessionalism and impatience of the staff were very apparent. Additionally, the hotel is huge, and it takes...

This is a large hotel, designed in the classic Suzhou-style architecture, with beautiful garden landscapes. The back entrance offers direct access to the Pan Gate Scenic Area. The hotel spans approximately 32,000 square meters and features 336 guest rooms. It boasts four dining options: Cuiyingyuan All-Day Dining, Haitainlou Chinese Restaurant, Ruimian Noodle House, and Taying Cafe. There are roughly...

This hotel is definitely worth experiencing. It's located near Panmen Gate, and with your room card, you get free access to the Panmen Scenic Area, which basically becomes your backyard. This was especially wonderful during the May Day holiday when there were evening activities in the scenic area, making it incredibly beautiful. It was super convenient for visiting with elderly family members and children...

This was by far the best hotel experience during my trip to Suzhou, highly recommended! It offers excellent value for money, seamlessly blending traditional Suzhou architecture and landscapes – every corner is a picturesque view. The front desk staff, especially the lady who checked me in, was incredibly helpful and even upgraded my room to a suite for free. The room's facilities and decor were impeccable...

A wonderful experience and stay. Thanks for the friendly and attentive service the staff team provided during our stay. The room is spacious- over 40sqm, the bed linen is comfortable. The location is great: just a 10 minute stroll to the beautiful Jinji lake and moon light pier where you can enjoy spectacular scenery, dining and activities. A nice surprise to find that The Jinji Lake Film Memorial...

I stayed at the Shangri-La Hotel in Suzhou’s Industrial Park for three nights (from January 4th to January 6th), and overall it was a very pleasant experience. The hotel is a brand-new building with impressive height, the rooms are clean and tidy, and the staff are very friendly and welcoming. Although there seemed to be a slight staff shortage just after the Christmas and New Year holidays, which...

I stayed at the Shangri-La Hotel in Suzhou’s Industrial Park for three nights (from January 4th to January 6th), and overall it was a very pleasant experience. The hotel is a brand-new building with impressive height, the rooms are clean and tidy, and the staff are very friendly and welcoming. Although there seemed to be a slight staff shortage just after the Christmas and New Year holidays, which...

My 3 star is mainly for the service and food quality in their breakfast buffet restaurant. I stayed over the weekend and there were tons of guests having breakfasts. I noticed the servers were just walking around but not paying attention to the tables that had bowls and plates piled up, not clearing them fast enough. There are two dispensers for black tea and green tea, the table top was forever wet...

The room was thoroughly cleaned and very clean and comfortable. It was spacious enough to open two suitcases with ease. The service at the front desk and from the porters was also excellent. Above all, the housekeeping staff was wonderful. I would love to stay here again.

Luxurious comfort, room is spacious, so is the bathroom, with a huge bathtub. Great views with a full ceiling to ground glass. Excellent service too. Bed is firm but pillows are way too soft. They do offer a variety of pillow types you can order via their Mini Program in WeChat. Location is a little off from most attractions, being surrounded by office buildings instead. In general, a 5* stay in...

The renovated room was pretty good, and the view outside the window was beautiful. The only minor drawback is that there aren't many food options or shopping areas around the hotel, but for the price, it's really great value for money.

Seeing that Suzhou Marriott Hotel had a promotional rate, and I was planning to visit Suzhou Bay Museum and Grand Theatre over the weekend, I immediately booked a stay. A 60-square-meter suite with lounge access felt amazing. It's very convenient to get around; just a few hundred meters walk from Xihuan Road Station on Metro Line 1. The front desk staff were very thoughtful, and the service staff were...

The location is very convenient, close to all the must-visit attractions in Gusu District. The staff, especially Melody and Lilian, were incredibly responsive. The doorman always made sure to open the taxi door for us, which was a lovely and thoughtful detail. The view is absolutely fantastic, overlooking all of Suzhou!

Although a bit old, it's very well-maintained! The auntie at the hotel entrance was constantly cleaning! We paid a little extra and upgraded to an executive room, which was great! It included afternoon tea and a light dinner. The staff were all very polite! It was a good experience, and I'd definitely stay here again if I have the chance!

Our stay was fantastic, and a big thank you to Sarah from the lobby bar and Penny Lion from the Western restaurant. Sarah was incredibly gentle and meticulous, providing excellent service. Penny Lion was professional, enthusiastic, and thoughtful. All three demonstrated exceptional professionalism and deserve high praise!

I'm a regular at this hotel. It's super convenient for getting around and finding places to eat. The subway is just a 5-minute walk, making it easy to get anywhere. They always follow up after check-in, and I've stayed here multiple times for business trips. Highly recommend it to everyone.

I stayed at this hotel during my May Day trip to Suzhou, and the overall experience was incredibly comfortable. The location is excellent, right by Dushu Lake, and the garden-style architecture creates an elegant and atmospheric ambiance. The front desk staff were very welcoming and patiently answered all my questions. The concierge was proactive in helping with my luggage, providing excellent service...

The hotel is a real 5 Star Hotel , amazing facilities and definitely recommended for couples

The hotel, as always, maintained its high standards. The room was comfortable, and the breakfast was excellent, with the beef noodles and pastries being particularly memorable. The hotel is conveniently located right by Dushu Lake, close to the Cherry Blossom Avenue and a charming little chapel. Enjoying a boat ride on the lake is perfect for springtime fun. I'll definitely come back if I get the chance

This hotel is located right next to Dushu Lake Cherry Blossom Avenue, very close to the Christian Church, and the surroundings are absolutely stunning! 👍 You can see the church from your room, and the view outside the window is just beautiful! 👍 As for the service, it was excellent. The staff were always proactive and enthusiastic in helping with any requests. 👍 Regarding the facilities, I felt that...

Hotel service is good! Will stay again when travel to suzhou.

Very good hotel for a good price. Clean, quiet, beautiful environment, delicious breakfast.

Although the room was a bit old, it was well-maintained. I was quite satisfied with the room; it was quiet, and the butler service was excellent. The breakfast was also quite diverse, and the surrounding environment was peaceful.

Our villa had a king-size bed and a terrace right by the water. The room was spacious and well-designed, with all the amenities we needed. Elld at the front desk was always asking if we needed anything, and Chen Liang, the shuttle driver, was so thoughtful. He noticed I had a bit of trouble getting in and out of the shuttle and immediately offered me a footstool, which was really touching. The staff...

The hotel boasts stunning surroundings and excellent facilities for families with children. From the kids' club to the adorable pet feeding, my child had an absolute blast! Our butler, Ella, was incredibly warm and professional, showing thoughtful attention to every detail. This is definitely the top choice for a family getaway around the Jiangsu-Zhejiang-Shanghai region!

The room is abit old. The hotel was so crowded and breakfast wasn’t that good. The staffs were friendly and services were great!!!

The environment is good and breakfast is decent. The staff are quite professional, though sometimes they're hard to find when they step away from their posts, which leads to delays in getting items delivered. I think this is an area that needs improvement in the future.

The hotel environment is fantastic. The rooms are spacious and clean, and there are tons of family-friendly activities, plus leisure facilities like a pool, hot springs, and a spa. Beyond the hotel itself, there's direct access to a sports park with a large lawn that's just as stunning as anything you'd find in Xinjiang. From the park, you can walk straight to the edge of Taihu Lake, perfect for setting...

Okay, first off, the overall environment is pretty good, and the scenery is beautiful. It's perfect for watching the sunset. The breakfast was good too; the pan-fried dumplings were delicious, and they had Shengze shaomai (steamed dumplings). Now, for areas that could be improved. Firstly, the third restroom in the lobby has a changing table, but no nursing room. This means if you've already checked...

The hotel has a great location, directly facing Lake Taihu, and one side of the rooms offers a beautiful lake view. The rooms are spacious, and the bathroom facilities are excellent, making for a very comfortable shower experience. The breakfast buffet is also good, with tasty food options. The hotel itself isn't very large, just one building with a lawn in front. It seems quite a bit smaller compared...

What left a great impression on me during this short trip was the Le Méridien Suzhou, Taihu Lake. It boasts a beautiful environment, facing Taihu Lake and backing onto the city green space. The room we stayed in on the 12th floor offered fantastic views from every angle. The room itself was spacious and clean, and the bedding was very comfortable. I'll definitely be back again.

The 270-degree lake view room had an incredible view, absolutely stunning, especially on a clear day. You can't see the sunset from the room, though; you need to go down to the lakeside for that. My personal feeling about the service was that it was just average. Most Marriott hotels offer a car-door opening service when you arrive, but this one didn't when I got out of the car. I started checking...

The environment is fantastic, directly facing Lake Taihu with stunning views. Both the restaurant and lobby bar offer beautiful lake views while dining. The facilities are a bit limited in the common areas; the lawn is small, and there aren't many other amenities. However, the gym is very well-equipped. Breakfast didn't have a huge variety, and while it covered the basics, nothing really stood out...

This hotel is in an excellent location, directly facing Lake Tai. The front desk upgraded my room type, so I had a magnificent lake view right from my room – it would have been even better if there was a balcony! The breakfast had a great variety, and the service was attentive. However, there was a faint herbal medicine smell throughout the corridors and in the room, which I found a bit odd.

Facilities: Even though it's an older hotel, the facilities are very clean and well-maintained. The bathrooms are practically spotless with no yellowing, which felt great. Even the grout was quite clean. Cleanliness: Five-star standard, no need to say more, it felt great. Service: The front desk staff were enthusiastic, and generally, if they weren't too busy, they would meet basic requests. Environment...

This was a truly memorable stay! The front desk upgraded us to the presidential suite, and we felt like royalty. The 160-square-meter multi-functional room offered breathtaking panoramic views of Dushu Lake and Moon Bay. The breakfast buffet was also fantastic, with a wide variety of delicious local specialties.

The lady who handled my booking on the day was incredibly helpful and pleasant. She managed to secure several benefits for me, and I'm very grateful. If you can find out her employee ID, please give her a commendation! The environment here is excellent. We were upgraded to a side lake-view room, which offered fantastic scenery from a great floor level. The cleaning staff and security guards were all...

I booked a stay at this hotel last minute for the May Day holiday and was pleasantly surprised! Upon checking in, I was grateful for the wonderful service from Doro. She was incredibly warm, kind, gentle, and generous. Even though my arrival was unexpected and rushed, she thoughtfully upgraded my room for free to a spacious and bright one, and even gave me complimentary breakfast vouchers. It was...

The room was quite spacious, and the view outside the window was lovely. Breakfast had a great variety, and the staff were very polite and quick to resolve any issues. Dushu Lake feels much more relaxed compared to other attractions in Suzhou.

This hotel in Suzhou offers great value for money. It's fun, has good food, and beautiful scenery. A special thanks to Trip.com customer service representative Ms. Ma (employee ID 713028) for helping us with a room upgrade and complimentary breakfast. It's definitely worth staying here.

Came here for a weekend getaway with the family. Saw reviews mentioning a pool and playground, and it didn't disappoint! The front desk staff were very welcoming and thoroughly explained all the kids' facilities and their operating hours. The views from the higher floors were also fantastic. Will definitely consider staying here again next time.

Overall, I'm quite satisfied. My kids had a blast swimming, and even though the hotel facilities are a bit old-fashioned, they have everything you need. The bathtub was huge, and the massage chair was a big hit with the elders. Not raising prices for New Year's Day was a really nice touch! As soon as we entered the lobby, the kids could grab lollipops, and they were so excited about the robot delivering...

The location is fantastic, making it super convenient to get around. The hotel service was excellent; they even gave a small toy to my child during check-out. We really enjoyed the on-site pool and kids' play area.

Every time I visit Suzhou, I stay at this hotel. The rooms are clean and tidy, and the service is warm and attentive. My child absolutely loves the tatami family room, so much so that they don't even want to go out to eat! The water and drinks are all complimentary, which is a very nice touch!

The room is spacious, and the bathroom has a separate wet and dry area. The hotel is right by the Beijing-Hangzhou Grand Canal, which is great for a stroll in the morning or evening. The transportation is also very convenient, and both the front desk and room service staff are warm and welcoming.

Had an amazing stay! The location is super convenient for getting around, right next to the subway entrance. The room was clean and spacious, and the floor-to-ceiling windows offered a great night view. The bedding was soft and comfortable, guaranteeing a good night's sleep. The staff were enthusiastic and efficient, paying attention to every detail. I'll definitely choose this place again next time

Rita He provided warm and thoughtful service. The room was clean and comfortable, and the bedding was especially relaxing. The breakfast offered a wide variety of delicious options. The location is convenient, soundproofing is excellent, and it offers great value for money. I highly recommend this hotel for both business and leisure travelers; I will definitely stay here again!

The hotel's location is excellent and convenient; the subway station is right outside, making it super easy to get anywhere. Tracy, in particular, was incredibly helpful during my stay! Thumbs up! 👍🏻

The hygiene conditions were excellent, though the facilities are a bit old. The breakfast buffet was quite extensive. The location is great, right next to the subway and a shopping mall that pretty much has everything you need. Plus, there's parking right in front of the hotel, which is super convenient.

Five stars, no hesitation! My friend and I came to Suzhou for a trip, and the hotel's location is super convenient. The parking lot is huge, and the hotel lobby connects directly to the U Fun shopping mall, with an elevator going straight down to B1 for easy shopping. The front desk staff were very welcoming and left a great impression; check-in was efficient and quick. Special thanks to Monica for...

The environment here is quite good, though the location is a bit out of the way. Breakfast refills were quick, but it lacked a bit of uniqueness.

Overall, the hotel standards are quite good. The service and breakfast food quality are excellent, far surpassing other hotels in the HUAZHU group at a similar price point. The only drawback is that the facilities feel a bit dated, and some of the furniture and bathroom fixtures show minor wear and tear.

My initial room booking wasn't ideal, but after I spoke to Niki and she helped me switch rooms, I was very satisfied. As always, the service was excellent, especially Niki at the front desk who was incredibly helpful throughout. She even gave me extra bottled water and extended my check-out time, which made my trip even more comfortable and enjoyable.

The lobby is really spacious, and Ms. Lydia at the front desk was super enthusiastic and made check-in a breeze. The room was bright with a great view. I had a relaxing day and even saw a beautiful fireworks show at night.

The Suzhou Taihu Marriott Hotel, nestled in the Taihu Holiday Resort, is a high-end resort hotel known for its outstanding overall reputation and excellent guest experience. The hotel boasts prime, unobstructed views of Taihu Lake, offering expansive and beautiful scenery. The sunset views in the evening create a wonderful ambiance. Surrounded by mountains and forests, the environment is serene and...

I was in town for a business conference, and all the designated hotels were fully booked, so I had to find a place nearby. That's when I spotted the Marriott and booked it without hesitation. I checked in during the evening, and a lovely lady named Niki at the front desk upgraded me to a lake-view room. She also informed me that the hotel had a fireworks show at 8 PM, which was a very kind and thoughtful...

Traveling to Midui Mountain, there aren't many hotel options near Taihu Lake, so I chose this one. It was about 100 RMB cheaper than the Renaissance next door, offering better value for money. Both hotels share the same parking lot, swimming pool, and kids' club. Our butler, Minji, proactively added me on WeChat and sent information about local attractions and daily activities. She was also very responsive...

Our stay at the Suzhou Taihu Marriott was fantastic! We got a complimentary upgrade to a lake-view room, and the expansive view was absolutely stunning. The hotel has a great variety of activities for kids; our little ones especially loved the mini-train and the kids' playground. Plus, there were romantic fireworks on Saturday evening. The gym and pool facilities are excellent, and we even rented bikes...