Grand Hotel Ambasciatori in Sorrento

Wow, what can I say!! This was collectively our favorite hotel on this trip to Italy (and we stayed in 5 different five star rated hotels). The views, the room and amenities, the service, the beach club, the drinks, this hotel had it all! Also, the best hotel shower we have ever encountered!! The comfort of the beds, pillows and every aspect of the room were unmatched. We only wish the menu at the beach resort had better offerings. If going to Sorrento look no further! Stay here without a doubt!!

Exceptional staff, especially Sabrina at front desk and Ferdinando at the bar.

We stayed at 5 star hotels in Venice, Rome and at the Grand Hotel Ambasciatori. This was the most impressive of them all. The rooms were pristine and spacious. The walkout balcony with a hot tub, overlooking the bay was breathtaking for sunrise and sunsets.
I had my suitcase lost/stolen at the Rome train station. Max Pollio at the front desk said that he would continue to contact the police at the station in an attempt to find my bag. I had written it off. It was a new suitcase but I had a new (never worn) 700EU pair of Ferragamo shoes in there. 2 Weeks after returning to the U.S. I received a call from Max, he found my bag!!! He did not give up like he said. A true man of his word. He arranged to have it sent to my house. So the hotel was amazing and we will stay there on our next Italy trip but you cannot get better individual care than at this hotel. When you stay there ask for Max, tell him Robert sent you !

Very good hotel
Lovely reception area and beach club. we had a 3rd floor suite. Not a huge suite but perfectly adequate. Nice balcony overlooking the sea. Very good and attentive breakfast service. Very friendly and helpful staff. A 10-15 minute walk into town but that suited us as we enjoy walking.

This is the kind of hotel you note for future stays. The friendly service is from everyone here, and all seem happy to work here. The concierges gave great recommendations and never hesitated on any request. We will plan to be back!

We had the best stay here. From the views, to the impeccable service, to the luxurious and spotless rooms/ accommodations, it was everything we could’ve wanted and more. We will certainly be coming back. Also, AMAZING breakfast, best part of the day! The stay was worth every penny, truly.

Beautiful property and great service. Classic, elegant, 5 star rather than modern or boutique style. Views are incredible. Easy walk to town center. Beach club was awesome.

Our stay at this hotel was truly unforgettable. The location couldn’t be better—just a short and easy walk into the heart of town, with stunning views of the Bay of Naples and Mount Vesuvius that make every morning and evening special. The scenery alone makes this place worth visiting.

Max was incredibly helpful in organizing our excursions, ensuring that all of the planning was smooth and worry-free. His assistance made our trip much more enjoyable and stress-free. The front desk staff was consistently friendly, attentive, and professional throughout our stay, making us feel welcome.

The hotel itself is absolutely beautiful, spectacular and meticulously maintained. As someone in the hospitality industry, I truly appreciated the high standards of service and the attention to detail. Every aspect of the property exudes excellence, from the spotless rooms to the welcoming atmosphere.

Starting each day with the breakfast buffet was a highlight-delicious, varied, and a perfect way to fuel up for our adventures. The on-site restaurant for lunch was great, but dinner was truly exceptional. Watching the sunset from the restaurant with a drink in hand was an unforgettable experience—something I’d highly recommend to anyone visiting.

Absolutely amazing hotel!
My wife and I have traveled all over the world and I have to say this has been the nicest hotel by far that we have ever stayed in. The service is impeccable. The rooms are absolutely breathtaking and they treat you like royalty. We can’t say enough about this place next time we visit Sorrento we will definitely be staying here. Kudos to all the staff members A++++!