Where to stay in Florence

Perfect hotel away from the noise Breakfast was the same everyday, simple but very good and good options. The coffee machine wasn’t working properly so the lady had to go to the bar to make cappuccinos. The room was clean but only got a spare toilet paper roll on the second day. Had an early excursion and we were given breakfast bags full of goodies.

Hotel Jane was a great stay. The breakfast was delicious. They offered several different food options, coffee, juice, etc. It also had an elevator, which is helpful with luggage. There is someone at the reception desk to assist you with getting taxi’s, etc. The hotel was clean and had a nice shower.

The Hotel Jane is a true gem. This small hotel is not only spotless, but its staff provides truly incredible service. The rooms are perfectly clean and well-equipped, and the peaceful location is perfect for unwinding. You'll also love having a superb wine bar and excellent gluten-free restaurants just a short walk away.

Very clean room, parking was provided free of cost which was a big surprise. Breakfast was incredible, so many high quality items to pick from. A short walk to the historic city was very doable even while pushing a stroller. Good experience overall!

The room was clean and the counter staff were friendly. The lift was very small but this did not adversely affect my stay. The hotel is about 30minutes walk to the popular sights of the city.

All good for a weekend. Small room but clean. The location is good and you can walk to the points of interest.

Hotel breakfast offers vegan choices. The twin room is spacious. Be aware that city tax €6 per night would be charged upon checkout. It’s not included in the displayed price on online booking platforms.

The hotel was overall very nice and we had a pleasant stay. The location is excellent — within walking distance of the train station and very close to the city center and major attractions, including Florence Cathedral. The breakfast was satisfying, with fruits, yogurt, a variety of desserts, and cold cuts. The staff were kind and helpful. The only area for improvement was the room layout. While the...

We booked a room for two weeks for September 2025 online on the Hotel Porta Faenza website and we got a great room on the top floor as requested. The proprietors were very helpful and our requests by mail were all met. Our room was clean and nice and quiet as we were on the third floor and the room had double glazed windows, even though the street was lively till late. The breakfast we booked was more...

I’ve been a dedicated independent traveller for over twenty years and can vouch that Hotel Porta Faenza is truly exceptional in the value it offers for your money. The staff, the room, the breakfast: every aspect of my stay felt like I was being taken care of, and yet the cost of the accommodation was very affordable, like a step back in time to a less greedy era. This is definitely a place to return...

Room is a bit small but with a large and clean bathroom and nice hot water. Breakfast was good enough with a tasty cappuccino. Of course hotel location is perfect. Will reserve again if visiting again.

Great location, excellent value for money, and plenty of delicious food nearby.

We stayed here as a family of four and loved it. The hotel itself is full of character and charm, and the staff were super helpful throughout our stay. Breakfast was great, served out on the terrace, which was a lovely spot to start the day. They also did lunch and dinner — just lighter things like salads and snacks since there wasn’t a chef at the time — but it was still nice to have the option. ...

Stayed here for four nights with my husband and it was amazing! The breakfast in the morning was delicious and the staff was so friendly and helpful. We loved that it was outside of the busyness of the city but close enough to have a taxi take us back and forth throughout the day. We had the hotel call us a taxi multiple times but also downloaded AppTaxi to get rides back to the hotel which was very...

We spent four nights at this hotel celebrating our 25th wedding anniversary and this hotel made our visit to Florence! The hotel is quiet and situated in beautiful gardens with a pool. The breakfast was gorgeous especially the coffee which we had each morning on the terrace. Initially we were worried we were far out of the city as our taxi cost e40 but we soon found out about the local number 12 and...

This is a lovely traditional great value 4 star hotel within an easy walk of the ponte vechio Added bones of a pool with plenty of sunloungers and a great buffet breakfast. The highlight though were the staff who without exception were happy to help in any way possible. Very child friendly too.

What a great experience. My son and I traveled to Tuscany back in May 2025 and Park Palace was our first stop. What a great start to our vacation. The staff was excellent, with Sabina being there for us every day and the lovely Elena ensured that we were completely comfortable. Hello from Mary and Nicola Toronto Canada 🇨🇦

Very personal service and friendly staffs! Our annex room had a small balcony attached to it, spacious room with clean bathroom and air conditioning. Used the pool as we traveled in a really hot weekend. Breakfast was a great plus!

Great location. Furnitures are a bit old. Breakfast included.

Our room was on the first floor (which required climbing three flights with our suitcases). The room was disgusting! 1. It was very dark (one window overlooked a narrow, dark street) and cold: the heating system in the room was broken, and they later gave us a fan heater, which was terribly noisy and dried out the air in the room, drying out my skin and nose, and causing a constant sore throat. ...

Quite a big room. Just a bit troublesome if have suitcase cos lift is on 1/F.

It's less than a ten-minute walk from the train station, and there's a PAM supermarket right outside, making shopping convenient. Breakfast is prepared by an older woman who's very busy. The place isn't big, with only about eight tables. The selection isn't extensive, but it has everything you need: ham slices, bread, fruit, and yogurt.

Friendly and helpful reception and wonderful location. For those with cars , it’s going to be a bit expensive to find a parking near .

Great staff, updated amenities, and great stay!

Typical European boutique hotel ... small & cozy. But this hotel was pretty dated & in need of some repairs & renovation. We were supposed to get adjoining rooms as we were 3 with a special needs daughter. They initially placed us in 2 rooms, one in the 1st floor & the other on the 3rd floor! But glad they were able to find 2 rooms opposite to each other on the same floor. There were cracks on bathroom...

The location was decent, and the city center was easily walkable if the weather was good. Taking the tram was also a convenient option. I was very satisfied with the room's condition.

It's what I would call a "boutique" hotel in an older building. The room I was in showed slight wear, but this did not detract from my experience and the property was otherwise immaculate. All staff I encountered were excellent. The location is great - close to excellent transit and fairly easy walking distance to the heart of Florence.

The service was excellent, and we found it offered great value for money. The price for our breakfast-inclusive stay was very reasonable, and the breakfast was quite good too. Although the room felt a bit dated, it was fully equipped.

This was a great boutique hotel and we had a fantastic time staying here for three nights two weeks ago. Rooms are very well appointed, breakfast is great and the location is within a 1-1 1/2 km walk to most key sights in the city, but also right on the tram line in case walking isn't desired. Highlights are clearly the rooms themselves and the wonderful garden bar that you can enjoy for drinks before...

The room is spacious, the decor is nice, the service is excellent, and it offers great value for money.

Great service! Felt like being at home. Quaint hotel in prime location next to the station with rooms worth the price. The provided breakfast was good for starting the day.

Our favorite hotel in Florence. The location is literally a few steps away from the train station and bus station. Prices are affordable and has a decent breakfast spread, not just coffee and cornetto. Look for Roni, very hospitable and also ask him about his resto recos.

Very close to the train station. Convenient! Our room is very spacious and comfortable. I enjoyed the stay. Elbie, one of the receptionist, is very friendly and humorous! He gave us advice where to eat and even called the restaurant to reserve the seats for us. When we finished dinner and back to the hotel, my husband realized he forgot his jacket and left it in the restaurant, Elbie was helpful and...

Absolutely recommend this place! It’s got all the charm of an older hotel but with modern amenities, and a lovely continental breakfast every morning. Room was large with plenty of closet space, and the hotel is in a great central location near the train station. All the staff were incredibly friendly and helpful, both at the hotel and the cafe next door that served the breakfast. In particular, Albie...

The hotel's location is its greatest asset. It's incredibly close to the Santa Maria Novella train station, making arrivals and departures effortless. Plus, it's just a short walk to the Duomo and all the major attractions. You couldn't ask for a better base to explore the city from. The breakfast provided was standard; it had the usual options to get your day started but wasn't anything particularly...

One of the best hotels I have ever been to, I cannot recommend them enough. The wonderful people at the front desk and breakfast made our stay so special. The rooms are very quiet, clean, comfy and sound proofed. Breakfast is amazing! It’s only a 2 minute walk right by the train station as well! 10/10 experience :)

I only stayed one night, but I was immediately and pleasantly impressed by the friendliness of the staff at the front desk. I found the room comfortable and very clean.

This hotel boasts an excellent location, right by the train station, making it super convenient for day trips to nearby towns. The breakfast was also quite good. The room itself is one of the largest we've encountered in European hotels, easily accommodating our family of three with its double and single bed setup.

The location was good and it was easy to get around. The receptionist's English was fluent and easy to understand, and they answered our questions appropriately.

The location was excellent, close to Florence Central Station. The staff were friendly and we had a great stay in Florence.

Close to the station and has air conditioning, which is great.

location and service quality. the only problem was that there was no insulation in the rooms

We were genuinely amazed the moment we stepped into our hotel room. We booked a room overlooking the River Arno, and from the window we could even spot the Ponte Vecchio in the distance - an absolutely beautiful view to wake up to. The hotel’s rooftop is another highlight, offering a stunning 180-degree panoramic view of the city. The location is excellent and makes exploring Florence incredibly convenient...

There's nothing wrong with choosing this option if it's cheap.

My stay at the Hotel Ballester was fantastic! The hotel was elegant and comfortable overall, with attention to detail evident in every aspect, from the lobby to the rooms. The staff were friendly and efficient, making check-in and check-out very smooth. The rooms were spacious, clean, and elegantly designed, with very comfortable beds that ensured a good night's sleep. The bathroom was well-equipped...

Everyone was helpful, patience and the hotel was great value for the money. Amazing location and super good amenities.

Excellent location and beautiful scenery

I had the opportunity to do a site inspection with the Hotel Manager, Alessio Nuzzi, and it turned out to be a truly wonderful experience. He showed us the rooms, all offering breathtaking views of both the Arno River and the center of Florence, as well as the common areas, which are modern and very welcoming. It was a delightful experience, and I hope to share it with friends and acquaintances, so...

Nice property, comfortable beds, awesome on site restaurant, good breakfast however room a little run down, broken shower tap and no AC work.

The property is perfect if you’re looking for a place to relax and have the most wonderful views of Tuscany area, the staff, Andrea was really helpful and kind. It’s better if you rent a car to get there, by bus you’ll have to walk a lot. But the place is totally worth it,

Not very friendly staff with the exception of one person. It seemed like they were annoyed when we asked for more information. The apartment was nice and as expected, it felt like a movie setting and we enjoyed the experience. However it was hard to find and we relied on other guests to show us around. Breakfast was very good!

This property was away from the city in a country setting. We were there in March and liked it but I think it would be even better with warmer weather and some landscaping. The breakfast was nice but carb/bread heavy. Would have been better with fruit

This was a beautiful place to make my temporary home in Florence. For the city minded, Expedia's estimate on time to the city is way off. If you don't rent a car you'll need to get a taxi or walk half an hour to take a half hour bus ride.

The place is nice and pleasant to rest, but the rooms are terrifying. The beds are more than 50 years old and the mattresses are very uncomfortable. There is no daily cleaning service, very bad. For such an expensive hotel.

I booked single room but the space was too small so I upgraded to double room. The location is strategic and easy to access to the places I wanted to visit. Overall good stay and comfortable.

the location is prefect, rooms are quiet and clean, check in is smooth, and staff is very helpful. I wouldn’t recommend the parking service (50 euros a day is definitely way too pricey)

We had a fabulous stay in Florence and the hotel’s location near the train station was fantastic both for when we arrived and departed (by train) but also for the three different tours we went on. The reception staff were very friendly and welcoming, making us feel like family, the breakfast was substantial with plenty of options, and the tiny lollies at the front desk were a sweet bonus. Would definitely...

The environment is excellent for tourists, with the train station and attractions all within easy walking distance. I highly recommend it, especially since the central market is nearby, making it super convenient to buy food and necessities.

Beautiful place, really enjoyed staying there. Great location nearby everything you need, very attentive staff. Only issue was when the man who brought our luggage that was stored with them he dropped it hard on the floor so could’ve damaged fragile stuff inside the bags. But everyone was kind and helpful. Beautiful view from the room, mainly in the toilet room with the view to the Duomo.

Friendly and supporting staff, good quality rooms, nice view, good location to city centre. The only issue was the noise in the morning due to construction. Other than that, was a nice experience.

Staff was professional. Hotel is old and could use some sprucing up. It was passable for our one night stay in Florence before a very early flight back to the U.S. after 3 weeks in Europe. No traffic at 4:30 am on the way to the airport. 😀

They were lovely! Thank you to the kind reception staff!

I stayed 2 night. My travel was interrupted by a serious injury that my wife suffered. I needed a place stay, and I knew nothing about the hospital neighbourhood. I found this hotel inline, and I booked primarily based on walking distance and some guest reviews. This is a small-budget hotel with basic amenities. The staff were pleasant and helpful. There isn’t much in the way of entertainment or dining...

Parking lot away from hotel. Good breakfast and friendly staff.

Staff are friendly and welcoming

In general, housing prices in Rome are high

Elevator was so super old and time consuming to take. Stairs were not too good to take! Breakfast was so in rush by staff and obviously quality was not the best! Shampoo was empty, which the following day on their service, they didn’t take care of that! City tax per person was 6 euro! Which I asked everywhere else is 5 euro, how come here is different ?she didn’t understand me because she was not talking...

Very basic hotel in city of expensive hotels

The breakfast is bare minimum. Not a lot of choices. The same fruits show up every day without new ones.

Clean property in a decent neighborhood. The staff were very pleasant and they served a great breakfast.

Simple hotel with a great central location. Room was basic, bed was very comfortable, bathroom was excellent. Staff were polite and helpful. Lift is small but helpful. Even with lift, stairs are necessary. Food for breakfast was average.

This accomodation couldn’t be anymore convenient. From the daily breakfast(gluten free options) which was great.Hotel Gioia was in an amazing location. In the heart of Florence. Easy walk to restaurants, transportation to the local landmarks and attractions. We didn’t need to use any public transport till we left Florence. Clean and tidy and the staff are super friendly. One of our best stays while...

The location to train station is good . About 309 m away . Sign board can be prominently displayed for guest to locate the place . Suggest : hotel is beside the Hertz company . Breakfast is reasonable for the price charge .

The train to Florence was significantly delayed, but 24-hour check-in was available, which was very helpful. The facility was not new, but it was clean and I felt safe staying there. It was also a good place to stay where I could fully enjoy the Italian atmosphere.

It was good and convenient to the transportation. And yes it was safe.

The location is very good, near the train station, very satisfied

Close to the train station, clean rooms with AC, fine breakfast and kind, professional staff. We stayed for three nights and have no complaints. Good value for money. Recommended.

Perfect option to stay near to the train station! Air conditioning works, clean room and bathroom. It was my 2d time in this hotel and I recommend it so much. Reception guys are very helpful and nice, breakfast included

The hotel is good and clean. Breakfast was ok. Location can be challenging given the road condition is narrow and a lot of cobble stone. It is better to take a taxi to go there. Unfortunately, there is a road work infront of the hotel now and it can be very noisy during morning till late afternoon. Service was impeccable by the staff!

Beautiful scenery, very comfortable stay. From my window, I could see European-style gardens and a clock tower, and in the morning, I'd hear the chimes – a truly peaceful and cozy feeling. Breakfast was plentiful too.

I loved the high ceilings; they're great. It's clean, the location is good, everything's great. However, the bar was closed on Sunday... my welcome drink...

Wonderful stay! We had a fantastic stay at this hotel. The rooms were beautiful, spacious, and very comfortable, with great attention to detail. The staff truly made the difference — everyone was incredibly friendly, professional, and always willing to help with a smile. The location is perfect: conveniently situated and easy to reach, yet calm and pleasant. It made exploring the area effortless. The...

This is by far the best hotel I've stayed at in Rome. The location is super convenient, and the triple room we booked was quite spacious. The breakfast was good too.

Excellent! The room was very spacious, and the TV was a Samsung 7-series, which allowed us to watch Netflix.

Excellent location and services. We enjoyed our stay very much.

Perfect location in Florence. The room was very cool and unique and the staff was friendly & helpful. Would definitely recommend this hotel!

The room cleaning needs to be improved. The breakfast is very good. The service provided by the breakfast waitress, Ms. Zheng, is very good. I am very grateful. The five stars are for Ms. Zheng. The bedside lamp turns on by itself when sleeping at night. This happened several times in one night. It should be due to old equipment. The location is next to the station. It may be more convenient to stay...

Very good location, clean rooms, very few breakfast options

Great location. Amazing staff. Breathtaking views on rooftop.

Clean and tidy. The service attitude is very good. The front desk is enthusiastic. I will come again next time.

Clean, spacious, comfortable room, and a nice breakfast! Pretty quick walk to the city centre, with many good stops around

It was one the best hotel in Florence The staff were fantastic and friendly, there were very helpful and welcoming, the room was amazing and super cozy , the location is just ideal and very close to thr station and the centre of florence Thanks a lot Raniya

Room was clean and well presented. Smallest room I’ve ever stayed in. Could hear the family living upstairs, child running up and down, dragging chairs in the morning. This ‘hotel’ is in a residential building and only occupies 2 floors. Had to use a 7 digit to get onto both floors and to get into the building. No sensor lights working in the stairwell up to the hotel.

We like that we could easily find the hotel as a "one street straight line" from the centre of Florence. We walked it both days that we were there.

Loved this hotel! Breakfast was a treat and the staff was very lovely and helpful. The room was spacious and comfortable after a long day.

I booked this room type on the second night. It is very large, has a balcony, and is quiet. It is located northeast of the Cathedral of Santa Maria del Fiore. You can only see the church by walking to the corner of the street. You can't hear the bells, but it is a 15-minute walk to the church. You can go through the alley and pass by the Paleontological Museum. It is a very quiet local residential...

It’s a bit old & the double room is a bit tight, but the hotel staff are very nice. And the breakfast is very good.

The breakfast was excellent, and the staff were all friendly. This was the most satisfying accommodation I've ever stayed in Italy. It's a bit further down the road from the station than I expected, and the walk is quite long, especially with a carry-on suitcase, but everything else was satisfactory.

Small room but quaint, clean and good breakfast. The staff are also friendly and attentive.

The room was spacious and comfortable, the hotel is very well located, and the facilities are adequate. The breakfast was very good.

The hotel is excellent from all perspectives — clean, tidy, and well maintained. It offers all the necessary services for solo travellers, and the single room was remarkably spacious. The staff members were exceptionally kind and helpful. The location is also ideal, situated close to Santa Maria Novella and the Arno River. I highly recommend this hotel.

The hotel left me with mixed feelings. When choosing a hotel, I was primarily concerned with its proximity to the train station (as I had a very late arrival), late check-in (not self-service), and a high hotel rating (seovis, good breakfast, comfortable rooms, etc.). In terms of price, I paid extra for the rating; even for Florence, over 230 euros per night is above average. Initially, I felt the...

The hotel is in a prime location. The design and decor is sophisticated and provides for every need. We will definitely be back!

The room was beautiful, and we enjoyed every minute. Parking was a conundrum but worth the effort. Five-star rating.

Room was clean. Staff were very friendly. Did not have breakfast. Shower was small and could have been cleaner, it was worn out and leaked water everywhere, but it wasn’t a dealbreaker.

Sabina was an excellent host. She did a great tour with us ($). We did not do the in house breakfast due to numerous restaurants in the immediate area. Great steam closet in the bathroom!

This is a nice clean hotel in a spectacular location. You simply can’t beat the location and the hotel has done a great job of updating the rooms in an old building. We will stay here again on our next visit to Florence.

Lovely room with fresco ceilings, beautiful friendly and helpful stage, close to everything. Beautiful stay. Thank you.

The location is superb, and the rooms are designed in traditional Tuscan architecture. The marble bathroom is lovely, though the only downside was that the bathtub stopper wasn't perfectly sealed, so the water would slowly drain while bathing. The room was clean enough, but the lighting wasn't very bright, and the ceiling was exceptionally high.

This is probably the best hotel I’ve ever stayed in. The moment I opened the door, the room and the bathroom completely blew my mind. All the drinks in the mini fridge were complimentary, except for a bottle of wine on the coffee table. The bathroom was not only spotless but also beautifully designed with a white-and-blue theme.

The best hotel I’ve stayed at in Italy so far! It’s old and full of character, with spacious rooms, high ceilings, and a lovely view of the river. The breakfast ballroom is a masterpiece, I couldn’t take my eyes off it. I’m absolutely coming back!

The location is extraordinary — just 50 meters from Ponte Vecchio and only a 5-minute walk from Piazza della Signoria. The valet parking service is very convenient and reasonably priced per day. The staff is kind and professional, and the hotel is spotless and well maintained. Breakfast, included in the rate, is varied and served in a beautiful hall decorated with frescoes on the ceiling. The cherry...

Very cozy and great located hotel, never building to Uffizi Gallery. Breakfast is great. Personnel is very helpful, kind and high professional. Highly recommended.

I really appreciate that also the single room is beautiful, with a nice view and a comfortable bed. Excellent location, but most of all excellent service. Everyone is very professional and kind: everyone at the reception, the cleaning lady, the lady I met in the elevator with the drinks, the personnel at breakfast. A wonderful experience thanks to all of them.

The breakfast was wonderful. The staff were very warm and receptive to all queries. Ashmita stood out and is a true gem to this nice hotel! Will definitely return. Oscar

It’s not as bad as many reviews make it out to be, but certainly on the lower end of the three star rating. We spent three nights here and were happy with our stay. The room was spacious enough for three people, cleaning was good and the bathroom was pretty nice. The website pictures of the hotel and especially the rooms are a bit too flattering. The place is simple and if you don’t have your hopes...

The decoration facilities are relatively old. The sink and shower drains are blocked and the water drains very slowly. The breakfast is generally satisfying. The good thing is that the location is great and you can go anywhere within walking distance.

The hotel is located in the old town of Florence, very close to Santa Maria Novella Station, and within walking distance to major attractions. The hotel breakfast is also very good.

The hotel is in a good and convenient location, but the room is small and old, the surrounding environment is noisy, and the price is expensive

Facilities: A little old, but still in line with Florence Hygiene: Not bad, a little old, but generally clean Service: The service attitude is very good and all questions are answered patiently