Where to stay in Florence

Facilities: Mostly complaints: 1. The standard 14 sqm room was definitely misrepresented. We stayed at a hotel in Milan later where a 15 sqm room felt much, much more spacious. There's no harm in a little comparison. 2. The bedside table was literally just a block of wood – you read that right, not even a small shelf, just a block. There wasn't even enough space for two phones to charge. 3. The electric...

The hotel is right next to the train station, just a short walk away. Super convenient! The 24-hour front desk made me feel very secure. The room wasn't huge, but it was perfectly adequate and well-equipped. It was very clean and promptly serviced. The front desk staff enthusiastically explained all the details: breakfast, key card, routes to major attractions, etc. I really appreciate it! The...

Cjoy was by far the best and most value-for-money hotel I booked on this trip! The price was really affordable, and it's only about a 5-8 minute walk from the train station. The hotel facilities are very new, and the room size is decent – even the economy room had plenty of space to open up two 26-inch suitcases. The breakfast was incredibly rich with a variety of food, drinks, and fruits to choose...

We had a wonderful stay at c-hotels Joy Firenze - the location is ideal for exploring Florence. It’s only a few minutes’ walk from Santa Maria Novella train station, which made both arrival and departure incredibly easy, and most major sights are within walking distance.  The staff were genuinely friendly and helpful throughout our stay. They checked in with us regularly to make sure everything...

nice location and friendly front desk,nice breakfast also recommend to stay

The hotel's location is super convenient. You can take the light rail directly from the airport and it drops you off right at the street corner in front of the hotel. There are plenty of restaurants and convenience stores around, and it's within walking distance to the Santa Maria del Fiore Cathedral. The room itself was very clean, with a large window that provided excellent ventilation. Breakfast...

The hotel itself was beautiful, but the people made the stay! Paulo, Lili, Sophia, Alejandro and Omar made us feel like a king and queen during our stay. Every touch of the hotel was quality …..food, beverage, linens, bed, bathroom, everything! I wish this hotel and the people were at every one of my future vacation spots!

We completed a wonderful trip to Firenze with a stay at The Place Firenze. We have had the privilege of staying at some of the most highly regarded hotels in the world. The Place has the measure of any.

Absolutely delightful staff, welcomed me to a solo Sunday night stay with warmth and attentiveness. The room was beautifully kitted out with luscious linens and a large marble bathroom. Although I rarely eat in my hotel, they were so kind and fun I decided to eat at the hotel and I had one of the best pastas of my entire trip in Italy! The simple tomato pasta is delicious. The newly refurbished...

The hotel service feels not like hospitality, but like being welcomed by trusted friends — intuitive, thoughtful, and always one step ahead. From helping organize visit Fratelli Piccini, to the seamless coordination throughout the stay - everything felt effortless. The comfort of the accommodation, the attention to detail, the quality of amenities, the freshness of breakfast, the option to enjoy...

This is one of the best hotels in the world. The staff are amazing, so helpful, professional and friendly. Everything was top quality, top comfort, including the bed, the linens, the shower, the breakfast. A truly amazing place to stay. This was our 5th trip to Florence and we will never stay anywhere else again. We arrived in a heavy rain/snow and the greeting at the door with thick towels for drying...

There is only one place in Firenze : THE Place! Fantastic staff, beautiful hotel, decorations to die for. Tasteful breakfast and great advices!

It is located just 15 minutes from the city center, in a beautiful and pleasant neighborhood. The room was clean and nicely decorated. There is plenty of free parking available, and a very lovely shuttle van conveniently takes you to and from the center of Florence, which makes getting around extremely easy. The breakfast was excellent, and both the indoor and outdoor areas are well designed and welcoming...

My stay at JOIVY Together Urban Resort was wonderful! The staff were incredibly helpful with getting around and made everything so easy. They were also very accommodating when I arrived late for dinner—allowing me to dine in their restaurant even though they were close to closing and I didn’t have a reservation. The property was very clean, comfortable, and well-maintained. I also appreciated that...

Room was tiny and no aircon working . The hotel staff told us that we can’t use aircon as it’s a “hotel policy “ plus the hotel very far from the city. Won’t recommend . But breakfast was ok

The hotel has a nice pool area, breakfast is excellent. The room air condition work only while you are inside the room, shower is to small. good customer service

We had a nice stay at the hotel. The hotel and room was new, nice and clean. There is a free shuttle bus that beings you to the centre of Florence, to the perfect spot newr the Ponte Veggio. We got back with the bus 23B. Breakfast was nice, with lots of cappuccino’s. A tip for the breakfast: bake the bread in the morning🙈

The place was very clean, staff very nice and helpful. Highly recommend!!

The hotel is not far from the city center. It's a short walk away. The staff is very polite and helpful. The room was clean, with robes and slippers for the spa. A bottle of local wine was waiting in the room. Everything was very thoughtful and lovely. The rooftop terrace is very comfortable for relaxing. There are also fitness facilities. The breakfast is especially impressive! There's fish, ham,...

Beautiful apartment, well-appointed room, everything you need, excellent daily cleaning, wonderful location, magnificent veranda with breathtaking views! We loved everything! Thank you! We will definitely be back!

I booked a triple room with my friend. The double bed was big, and the single bed was a little small but still enough for sleeping. There is also a small kitchen in the room where you can cook. The bathroom has good lighting, which is very suitable for makeup needs. It is within walking distance to downtown Florence, and there are many bus options

The room was better than expected, convenient transportation, complete with pots and pans

Very good, warm welcome, clean and comfortable room. With indoor SPA. Hotel not far from the city center (10 minutes walk). What better way to celebrate a wedding anniversary in Florence.

Amazing hotel, large clean rooms, friendly service.

Overall, this hotel is very clean and elegant, with beautifully appointed rooms. The staff are five-star quality. Unfortunately, the air conditioner in my room didn't work that day. The front desk staff was very friendly and helpful. They immediately relocated me to another hotel in their group and provided taxi fares. The breakfast was also very generous. A worthwhile stay. It would have been much...

A former mill renovated with taste and class. The reception staff are very professional and friendly, and the rooms, all interiors, and outdoor spaces are very clean. The terrace overlooks the Arno, and dining while admiring the beautiful sunsets over the water is magical. A few drawbacks, however: - The TGV train passes nearby, and the many cars passing by can be disturbing during meals on the terrace...

Exelent Room and Breakfast buffet offered even not free. Exelent sunsetting and riverview.

The advantages and disadvantages of the living experience are discussed below: 1. The hotel is far from the hustle and bustle and is relatively quiet, which means that it is more troublesome to go to the city center. There will be 3 shuttle buses in the morning and 3 in the afternoon to the city entrance. Of course, there will be 3 return trips in the afternoon (the hotel charges €2.50/trip). The sound...

Helpful staff, beautiful and high quality vintage hotel. Great view also

The hotel environment is particularly suitable for vacation, the scenery is great👍! The service is great👍! The only small flaw is that the mattress is not the most comfortable (compared to other StarWorld hotels)

Handy for airport and does a really good breakfast. Have now stayed twice with no issues

Located in a residential area, it's about a half-hour drive from the city center by public transportation, but be aware that public transportation in Italy often has issues... The environment is okay—clean. The front desk staff was very friendly.

Despite its grand name, it's a typical, neglected hotel. The staff are particularly unpleasant and disrespectful. Its best feature is the tram stop just 10 minutes away, which takes you directly to central Florence in 15-20 minutes. It has no other special features.

I cannot say enough good things about my recent stay at the Cosmopolitan Hotel. From the moment I arrived, the staff went above and beyond with their warmth, courtesy, and attention to detail. Every interaction felt genuine and kind—it’s rare to feel so truly welcomed while traveling. The rooms were immaculately clean- truly the cleanest I’ve experienced anywhere in Europe. The air conditioning was...

We had a wonderful stay at the Cosmopolitan Hotel in June of 2025. We wanted to stay close to the airport to sleep off the jet lag before heading to Chianti for the week. The rooms are elegant and practical, the staff is friendly and attentive, and the breakfast buffet is off the charts! This was supposed to be a quick pit stop on our vacation, but it will now be a treasured memory. Thanks to everyone...

Excellent hotel. Chose this hotel due to its proximity to the airport. Our flight was going to get in late, and my wife and I wanted to be ready for the next day. The Cosmopolitan Hotel did not disappoint. Check-in went smoothly, and we had a great first sleep in Italy. Extra credit to the staff for helping me quickly track down the cab company who drove us to our next destination. I left my glasses...

Great stay at Horto Convento. The location is excellent — conveniently outside the ZTL and with parking available, which makes a big difference. The reception team was extremely helpful, friendly, and efficient. Service overall was very good, and the staff were always welcoming. Breakfast was enjoyable, and the rooms were impeccably clean with sufficient amenities. The rooms are slightly small, but...

Very comfortable stay at this beautiful hotel. The staff were all so kind and they provided an excellent breakfast. The Hotel is well located and is a walk away from major attractions.

Everything was great but the breakfast could be better.

Loved the place! The location is comfortable to go anywhere, the room is big and clean, the service is great. Breakfast is more than enough. Would definitely stay there again:)

Garden-style hotel with a very beautiful environment. The front desk lady gave me a city walk map which was very useful. She also recommended three restaurants near the hotel, which was great. The room facilities were not as good as those in the garden environment. The bathroom shower was a bit small. Everything else was very good.

If you are looking for a quiet place in Florence, this is the place.

The staff was wonderful — always warm and helpful. They assisted us with restaurant bookings, the spa, and the rooftop bar, and replied to our emails very quickly. The location is perfect for exploring Florence. Thank you for a lovely stay! ❤️

Excellent hotel and ideal location for visit in Florence

The front desk staff were incredibly friendly, and by contacting our Ctrip concierge, we were fortunate enough to receive a free upgrade to a better room. The view from the window was fantastic, directly overlooking the Florence Cathedral. The hotel's location is also exceptionally convenient; Piazza del Duomo is downstairs, and Piazza della Signoria is just a few minutes' walk away, making it close...

Great hotel located in the heart of Florence, ideal to visit the city as solo traveler or with friends. Highly recommended.

The best location and service I have been seen

Good location, room quality depends, if facing street, very noisy, even for the whole night, because of garbage trucks, some room has sewage smell, but if not facing street, and change a smelly room, perfect.

Had a nice stay. We had to change rooms cause one of the floors had a lot of noise with the pipes. The breakfast buffet is nice and I was very comfortable there.

This luxury hotel is located in a charming area of town. The food is exceptional, but most important are the outstanding staff. We arrived in the midst of a family emergency. The Hotel Lungarno staff were incredibly helpful, kind and caring. They provided extraordinary assistance with every need. We are forever grateful to all of the amazing staff, especially Ilaria, Andrea and Sara for their tremendous...

Hotel Lungarno was an absolutely wonderful experience. The staff was genuinely friendly and welcoming, and the ambience throughout the hotel was beautiful and inviting. The attention to detail really stood out, along with the top-notch cleanliness of every space. I especially appreciated the thoughtful added touches, like the turndown service, which made the stay feel extra special. Breakfast was excellent...

Amazing hotel, with an amazing view and location. Rooms are clean and charming. Bed sheets are incredibly soft!!! Service is outstanding- everyone going above and beyond, especially James out front. He saved the day when we didn’t have cash and needed to pay for a taxi, he paid out of his pocket (we paid him back later that day). Will definitely recommend and come back!

The Hotel Lungarno is breathtaking. Most of the main attractions, and so many incredible restaurants, in Florence are within walking distance. The rooms are well appointed and beautiful. Staying within the hotel walls makes you feel like a piece of history and the walls of the sleeping quarters feel like they were carved out of the walls of a castle. The service from the gentleman who opened the doors...

A small terrace overlooking the Arno with a view of the old bridge, which is a gem with the opportunity to enjoy good service.

Stay in family room. Spotless super clean newly renovated hptel. Spacious room conforrable bed. Staff from receptionist to bar staff are incredible. Very kind and helpful. Great hotel great people! For those who drive, carpark is vallet park and costs €30 per day as hotel is inside FTL zone.

very nice hotel, room is clean and staff are very friendly. Breakfast is nice. Bathroom is a little bit small

I liked everything I recommend it to everyone Clean and cozy Value for money

The surrounding is clean and tidy, not far from the tram station. It's a 5-minute walk, very convenient. Breakfast was not bad. The style of the room is fresh and elegant, but it seems that it was renovated not too long ago and has a bit of a smell. There is a small refrigerator in the room and bottled water is provided.

1. Location: Very close to the train station, only 10 minutes walk to attractions such as Ponte Vecchio and Uffizi 2. Hotel facilities: Very new, feels like it has just been renovated, and the breakfast is delicious too!! 3. Service: The nicest front desk I have ever seen in Europe!!

It's similar to a fast hotel, clean and simple, and for the same price, it's average in Europe. The front desk service is good, but the surrounding environment is not very good, it's a bit messy, and there's nothing to eat nearby at night.

The hotel lage is very convenient in the centre, it's easy to walk to reach the Uffzi, breakfast can't complain with realativ plenty offer.

Good location & very clean room. Recommed!

No kettle in room for boiling water   . My own fault for not knowing there was air con . We left the window open for 1st  2 nites and Saturday night was hell as the youngsters were shouting @ 3am followed by the rubbish truck @ 5 am .

Clean room. Great breakfast. The island wasn't crowded. Recommended.

This hotel exceeded our expectations. While it is slightly older place. It was nice and clean. Staff were happy to help us during check in and check out. Offers 24 hours check in. Market, super market, car hire, laundry place, bus, train and tram station is within 5 min walking distance. Breakfast was not super but it was not bad. Room was little bit small and old but was clean. The shower cabinet...

It was everything as promised. There were some kind of refurbishment going on, but no annoying noises in the room. Just the occasional builder coming in and out with materials. Surprised by the price-quality relation of the place. Would recommend.

Hotel was awesome Strategic location, surrounded by so many restaurants and cafes. Our room was spacious and clean. Staffs were awesome, supportive and helpful. Highlight for staff name Marama, she'was nice, really helpful and supportive, 5 stars for her.

Highly recomnended. About a 5 - 7 minute walk to S M Novella Station. We loved this hotel. We were lucky to have a big balcony with a table and chairs. Luxury! Breakfast was good and the staff were really helpful.

I thought the staff was friendly. However, as we mostly only used the rooms for sleep, we had a less than favorable experience. The beds were very firm and the pillows very small with some of the pillows barely having any fluffing in them. As a pregnant woman, this was very tough on me as I need to sleep on my side. I did not sleep well or much the 3 nights we were there. The room was clean if slightly...

Location of the hotel is quite a distance from the city center. A number of restaurants are within the area though. Booked four rooms, and one the rooms had faulty air conditioning. Only the fan works, without cooling. The attitude of the staff was quite poor, as they only told us there was nothing they could do.

Location of the hotel is quite a distance from the city center. A number of restaurants are within the area though. Booked four rooms, and one the rooms had faulty air conditioning. Only the fan works, without cooling. The attitude of the staff was quite poor, as they only told us there was nothing they could do.

Polite and friendly staff. But there is no one to make you a cappuccino in the afternoon.We asked for help on how to get to Bologna airport and the answer was that they would call us a taxi. Provided that we are close to the train station and bus stops... Well, that's the situation...

The room was spacious and clean! The service was great! The location is absolutely fantastic, making it super convenient for getting around!

Hotel across from the Duomo, the staff were kind and always helpful, and it was good value for money!

It was about a 10-minute walk from the station. The Duomo and museums were within walking distance, and the central market was directly behind it, making it a great location for sightseeing. They upgraded me to a room with a great view. The room was clean, and the breakfast was delicious. I'm sure I'll choose this hotel again the next time I visit Florence.

The room was well-equipped and larger than expected, with a view of the cathedral from the window. The location was excellent, with a Carrefour downstairs and convenient walking distance to attractions and the train station.

The hotel is in a great location, a quiet yet bustling area. It's conveniently located in the city center for shopping, dining, and entertainment, and is also close to the train station. It's truly a must-see for travelers. The prices are also very reasonable.

Very close to different attractions, e.g. central market.

Staff and location were both excellent. The terrace and free coffee / juice machines were greatly appreciated.

Large rooms in the heart of Florence. Good breakfast. Friendly staff. Just shower stall was very tiny. Overall very good and clean.

My stay was great. The hotel was centrally located, and having breakfast made for easy mornings. If you choose to stay here, please remember you are in the main tourist center. It was a little loud at night. Nothing too crazy, but louder than I expected.

Had a great time! Had an issue with our tv to start but with Massimo, Annika and the staff got It corrected. Moved us to a nicer room, fantastic! Highly recommend this property. Also thanks to Vittorio !

Hotel Paris exceeded our expectations, and our expectations were pretty high. Our suite was huge. It included A/C, a sitting room, good-sized bathroom, giant stone fireplace (non-working), and beautiful old furniture and chandelier. Keep in mind, Americans, this building is hundreds of years old, so expect a blemish or two. The service was AMAZING. The staff was so attentive and friendly. They worked...

Excellent central location with friendly helpful staff. The breakfast was a buffet style and tea/coffee was available in the dining room 24 hours a day. Room was comfortable and the building had lots of charm. We had a very enjoyable stay

The hotel service was excellent. After storing our luggage in the morning, we couldn't check in because there were no rooms available. Hotel staff proactively brought our luggage to our room – such thoughtful service! The room design was innovative, and the high ceilings made it feel spacious and uncluttered. We booked a family room for four, with one double bed and two single beds – perfect for...

Good 4 star hotel, located near the historic center of Florence in the San Marco area, well connected to the station and airport; small but comfortable rooms, very courteous reception staff, varied and abundant breakfast. Excellent value for money

Need transportation to those landmarks.

Need transportation to those landmarks.

It feels good, overall it is clean and tidy, and the breakfast is quite rich. But the hotel elevator is very small, it feels very old, the hotel location is not very good, there are no restaurants around, and it is far from the bus station

The room is four meters high. The corridor is relatively small and the layout is warm. The breakfast is very rich. It takes about 10 minutes to walk to the Cathedral of Flowers. It is very quiet and the surrounding area is relatively quiet.

The hotel is a few minutes' walk from Florence Train Station and a few minutes' walk from Santa Maria del Fiore Cathedral. It is very convenient. The hotel has a sense of history, is clean, safe and convenient. The staff is very nice and it is worth choosing.

It's a pity. It turned out that during the whole trip to Italy this was the worst hotel + location, but in Florence all the hotels have a good location + bathroom - view from the window - bed and pillow - shabby and old room - bad breakfast - electrical panel - this is an interesting story The electrical panel is in the room and makes the sound of a woodpecker brake or the tick of a clock that is...

Very good location and services.

The hotel is in a great location, close to the train station and attractions. It's very quiet at night and the hotel staff are very friendly. The hotel provides slippers and the bed is relatively large (I personally like a larger bed). Recommended~

The location is very convenient, walking to various attractions, the hotel rooms are hygienic and good, breakfast is also many choices, you can order what you want to eat. The worst experience is because I was on a self-drive tour, handed the car to the hotel to park in a nearby parking lot, when leaving, let the hotel drive the car back to the hotel, but parked illegally, no one told me the car arrived...

A decent hotel, close to Santa Maria del Fiore Cathedral and the train station. The front desk staff is friendly.

Everything was first class, great room and service clean bountiful and delicious fresh breakfast. staff was professional and always cheerful and helpful, would highly recommend to others and would stay here again.

We thoroughly enjoyed our stay. Robert and his staff were always courteous and attentive. The location is ideal and an easy walk to many of the most visited sites in Florence.

Great hotel in a central location. Very welcoming reception staff and comfortable, clean room. Perfect location for all the main sights in Florence, with all being reachable on foot. We travels to Florence by train, from Piza and the walk to the hotel was straightforward and only around 1km (20 mins) walk.

Carefully selected hotel, satisfied! It takes less than 10 minutes to walk to Santa Maria del Fiore and 10 minutes to the train station on the other side. It is super convenient. You don’t need to take a taxi when you leave the station and it is easily accessible to other places. The hotel is worthy of its boutique name. The facilities are newly decorated and exquisitely fashionable. The service is...

For a 3-star-hotel that was simply not enough. The room was ok, nothing special. But the walls are so thin you can nearly hear every room in the floor. Sadly the management made the decision to surround our room with a school class on expedition on our last night which didn't help making up for everything else. The international breakfast was still pretty italian heavy which is fine but there weren...

It was cold in our room, but the breakfast was great :)

The location is so-so, and the facilities are rather outdated.

I stayed two nights. It felt a bit old and was quite far from the attractions. It had a retro feel, which was nice. But it didn't seem very clean….. There weren't many convenience stores around. There was a decent pizza place nearby. Other places were just average. I wouldn't recommend it 😢 but the price reflects that, haha…. If you don't care about the price, you can check out other places.

Clean and tidy, with air conditioning and elevator, convenient transportation, a large and affordable supermarket nearby to buy fruit drinks, not far from major attractions

There are Chinese-speaking staff at the front desk, who are quite welcoming. The location is a bit remote, but you can walk to the Academy Gallery

Hotel was clean, with all the necessities that are in the room or provided at the reception. There was a bathtub in our room also. The location is good, tram and bus station is close. Another good thing is the cheap price of the drinks in this hotel. The bad thing is that on the second day the staff that they ran out of toothbrush, which was unfortunate. The cleaners also didn't clean our room, even...

Everything is great. The hotel is wonderful. There is a shop nearby, we walked to and from the station easily. During our three days of stay we never used public transport, because everything is nearby and we walked around all of Florence. Thank you very much for your hospitality.

Excellent stay , very comfortable, nice location and welcoming staff & happy to help.

The Hotel itself was very nice and the front desk staff and bartender were great. However, there are a couple issues with this place. First, the shower situation was not great. The water was either scalding hot or ice cold with some periods where it was just right. Did not make for an easy shower. Second, the hairdryer only worked for 2 min then stopped (wife not happy). Last the breakfast person was...

This is an absolutely wonderful hotel. I cannot say enough good things about our stay there a few weeks ago. The staff were so helpful and graciously answered all our questions. Breakfast and tea time were so fresh and delicious. And our room was comfortable, immaculate and quiet We were sad to leave and look forward to retuning soon!

The people that work in the hotel are so kind and helpful. The hotel is centrally located and within a 10-20 minute walk of most attractions. The hotel offers a full breakfast with fruit, juice, pastries, coffee, eggs, bacon, sandwich meats plus made to order omelets, plus more. The room make up service is neat and crisp. There is a small refrigerator stocked with water which is complementary.

Our room was small but comfortable. Staff waere pleasant. I do have one problem... I left a bag of women's tops in the night stand., I have sent unanswered emails. Please respond .

Its a good hotel, very clean and the staff was top notch. Everything is a 20 minute walk from this hotel so it made it convenient.

The service was very welcoming. The location is super convenient, right next to the station, and the breakfast was excellent. Plus, they offer luggage storage, which is a big help.

Good place to stay, but abit disappointed with the bathroom, too small and unable to turn back if you are big and 6ft, good location and love the stays

An old-fashioned hotel. The keys are unique, and you have to leave them at the front desk when you go out. Breakfast is always cold, but they politely ask if you'd like coffee, tea, or something else. It's very close to the attractions.

Great location, good value for money, and friendly front desk staff. For the price, it's understandable that the rooms are a bit dated.

Very brilliant service by the staff. The settings are a bit old and some amenities require renovations or repairs. Yet it’s overall a good experience.

For a 3 star hotel, the service and room provided are of decent quality. With attentive front desk staff and clean rooms. Provided breakfast is adequate and good. Room is decent sized and toiletries provided are of good quality.